The smoothies are fine, but the staff is not friendly at all. So I don't necessarily expect a greeting when I walk in, but when I say hello, I would appreciate a hello back. And further when I say thank you I would expect someone at least to acknowledge my existence... This is not a one time thing this happens all the time at this particular location, and I have heard the same thing from others. All three people just stare straight ahead and say nothing. So therefore it's not a place that you want to bring your business. It costs nothing to be friendly! read more

This is my first time at this location. Parking was easy today as it is Sunday after 5pm. Normally navigating thru the congested area and parking lot can be stressful during other times. Today it was smooth sailing into the parking spot and in the store. I entered a clean and very neat establishment. I walked to the counter to have the cashier having a full converation with a friend and didnt worry about his job or my time standing there while his friend yapped. His friend was like Im sorry and scooted over to allow me to order. I ordered an original acai bowl. It was made and handed to me within a reasonable time. I indulged with happiness in the perfect tasting acai bowl. For the price of over $10 it was tiny. I need a larger one for this price. read more

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Mobile App order is always ready and delicious as promised. Accessible parking and friendly service. Love it. Every time!! read more

Tropical Smoothie Cafe - Mobile order for the win - Juice Bars & Smoothies Near Me - Pikesville, Maryland

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I'm not sure if today was a bad day. But the customer service was not good. And whoever mop the floor is smells really bad.

Today was my 2nd time visiting this location and it's pretty good. They're in my top 2 TS in my book! I've visited plenty locally and regionally on the past and their efficiency and quality is unmatched. My Hurricane Smoothie and Cajun Shrimp Wrap was done so quick, I couldn't believe it was mine. Customer service was pretty good, the place was immaculately clean, and even had a little more stylish decor than other locations I've visited. Great parking! Always a bonus! ... oh and hell yeah my Smoothie was smooth and my wrap was stuffed, fresh and warm !! Yep, I'll be back. read more

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My first time coming here was an experience. The service was great and the lady at the register was very insightful of different smoothies! The Jamaican Jerk wrap was very tasty and the sauce really hits you in a very flavorful way! The Apple kale was good as well, I would say an acquired taste that made me want to keep eating. After finishing, I thought it was really good. I would deff come back to try again! I also had the smoothie with strawberries, bananas, and white chocolate which was tasty and very filling! read more

Tropical Smoothie Cafe - Jamaican Jerk Wrap, Apple kale, smoothie - Juice Bars & Smoothies Near Me - Pikesville, Maryland

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I'm so glad one of these opened near my office! I had heard great things from my Yelpie friends but never had one near enough to try. I was running errands on my lunch hour and stopped in for a quick bite right before the lunch crowd swarmed in. I tried the taco "pick two" with the smoked jalapeno chicken and the cilantro lime fish. The chicken was ok but there were some fatty pieces; for my money the flavor of the fish tacos was much better. Next time I will try the two different steak options (Thai and Korean). The tacos were your average size in a generic flour tortilla, but they were the perfect size for a light lunch for me; they don't come with any kind of side. They also have sandwiches, flatbreads, salads, wraps, a kids' menu and even breakfast. Now for the best part, if you order food you can add on a smoothie for $3.50 instead of $4.99. And who isn't going to order a smoothie if you go into a place called Tropical Smoothie Café? But I digress. I ordered the Bahama Mama (strawberries, pineapple, white chocolate, coconut) and it now rivals my Orange Dream Machine at Jamba Juice for my favorite (and will be much easier to obtain since I don't fly every day). It was delicious, and low fat even considering the chocolate. All smoothies are 24 oz, and I managed to make mine last overnight so I could enjoy it for breakfast at work the next day too. So glad this spot opened, now if we could just get one on the east side of town near my house please...... read more

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I sometimes visit this location for an occasional smoothie. I learned long ago that I was not a big fan of the food, so I don't bother with it. However, I had a coupon so I decided to run in for the smoothie. I was waited on rather quickly but for some reason, the young man who made my smoothie did not see my order ticket because he took a little while to prepare it. The location was not crowded at the time, so there was no justification for the delay. At one point, he actually attempted to hand me someone else's drink. I guess they do not write names on the cups anymore. Had it not been the wrong size beverage, I would not have known that it was not mine. After I told him that it was not my smoothie, he located my order ticket. Once he began preparing my smoothie, I observed him cough into his hand. I immediately cringed at the thought but did not say anything because he did not directly touch any of the ingredients. He then placed my smoothie on the blender. While it was blending, he walked away from the blender and blew his nose in one of the napkins. Once he blew his nose, he continued back in the direction of the blender. Just when I realized that he was not going to wash his hands, I stopped him in his tracks and requested that he wash his hands before continuing with the preparation of my smoothie. Though he agreed to wash his hands, he appeared very nonchalant about my request. Food safety and food borne illnesses should be a central theme to anyone working in food service. It should become second nature and just something that you do based on the environment in which you work. At no time should anyone feel comfortable enough to prepare food or beverage without washing their hands. Another staff member completed my order but it is still something that I will think twice about before returning. read more

Best place to get smoothies.My favorite is Island green and when you walking to that place they greet you with a smile especially Travis and his team! read more

Tropical Smoothie Cafe - Island green smoothie - Juice Bars & Smoothies Near Me - Pikesville, Maryland

Dear Management, I ordered on the app and walked in to find trash overflowing. The young lady who made our sandwiches went from making sandwiches to wiping counters and never changing her gloves. We ate in, but had to ask for our food although we let them know we were waiting and it sat on the counter. Tabletops were dirty and trash littered the floor. I did ask to speak to manager, but that prrson was not in. I informed them of my concerns and was told the manager doesn't say anything about the gloves...is that true? My mango smoothie was quite light in color and too thick, probably because of the amount of ice that was added. I would not recommend this business. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Pikesville, Maryland

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I drive to this location because it opens an hour earlier than the one that's closest to me and it just made sense since I try to grab my favorite protein enhanced smoothie, the Chia Banana Boost Max right after my 3 mile walks in the AM. I arrived a few minutes before 8AM and waited in my car for them to open and with precise precision, at 8AM on the nose, the OPEN light lit up. I was the first one in, the place was spotless and the 2 employees behind the counter greeted me, I placed my order and was told that the MAX version (added protein powder) was no longer being sold but I could pay extra for the add-in and get it anyway. Wasn't ecstatic about the up charge of what used to be included but I wanted it so I paid for it. Got my smoothie in decent turnaround time and was gone. I like the convenience of their earlier opening time so I will visit this location again. read more

I thought I reviewed this when they first opened. I didn't. Management style changed a bit, for the better. I remember ordering 20.00 worth of food and having to swipe my card again for .25 for sauce. Now things are a little better. The smoothies are okay, I think I like smoothie king better. I typically come for the wrap or salads read more

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I love Tropical Smoothie. Their smoothies are always refreshing, delicious, and somehow manage to fill me up. This location is in a busy shopping center, so it's sometimes hard to find parking, but it's certainly worth driving around a little to find a parking spot. Once you're inside, the cafe is super clean and the staff is extremely diligent. They work to get you your order in a reasonable time. read more

Tropical Smoothie Cafe - Mango Magic - Juice Bars & Smoothies Near Me - Pikesville, Maryland

I usually order from the store -EVERY SINGLE WEEKDAY 2 berry oat smoothies! - This is always made with splenda and no sugar because someone in my household is diabetic. I contact them and informed that this smoothie may have been made in error- The employee proceeds to inform me that he didn't make it- No apologies whatsoever, I proceeded to correct him that you first learn to apologize and take ownership as a whole and offer me options. He ignored my unsolicited opinion and asked if I wanted to speak to a manger, only to return in less than 20 seconds to inform me the manager was busy! I am absolutely taken this matter all the way to their higher ups! The audacity of this location! read more

Ok it's because of one extraordinary employee that has prompted me to write this review. I see him working often and his attitude is always UPBEAT (to say the least). Visit this location and meet Travis! This is an employee that NEEDS to be recognized. I have encountered him in the past and he has consistently been the same. PLEASANT and customer focused. It's employees like Travis that will grow your business- why? Because his customer service skills are off the chart. I believe he's genuine and unaware of how his attitude can and will affect his customers. Kudos to TSC for hiring such a hard-working, benevolent employee! read more

You will be extremely disappointed! Worst smoothie I ever had I could of sworn they attempted to spit in my smoothie after I received terrible customer service. They refused to give me my change and I had to ask for straws at least 13 times. read more

I'm so upset with the Business, I ordered through Tropical Smoothie Cafe app, not Door Dash. I do not like door dash at all. So I called today, because on the site, it's marked it's been delivered, but no food. I called the store talked with Tashia and she stated that I need to call Door Dash, which I did not know they used them. I was upset and thought I was using their app to support them and I get this answer from the rep. She gave me the Manager's name and # Mr. Young. 10 minutes later we received our food, this still was right when you are taking out money. So we take the change to support our local business but they will not stand by the customer when they use another company to give us our food and we as customer do not know. The rep at the store was not concerned at all, only we are no responsible. Not a happy customer, I'm tired of this ? read more

My daughters and I are Tropical Smoothie fantastic and we decided to try a different location. This so-called three cheese quesadilla was poorly made and Lil to no cheese. So disappointing and money wasted. read more

Tropical Smoothie Cafe - No three-cheese quesadilla THREE CHEESE - Juice Bars & Smoothies Near Me - Pikesville, Maryland

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Ordered a three cheese quesadilla for my daughter and to our surprise, her quesadilla was flat as a pancake, well a pancake is thicker than what she received read more

worst tropical smoothie in the area. literally take the trip up the road to owings mills. the smoothies here taste like water. their service is also pretty bad. i guess conveniently it's nice but other than that, you don't want a watery smoothie. read more

Yummy & quick smoothies made with a vitamix. The menu list is plentiful and the service is fast and friendly. Would recommend and return. read more

Wish they were better at their customer service. I've ordered online from them a few times because it's generally easy when I only have a short break for work but no more. Once, I accidentally placed a pickup order and immediately placed another for delivery and called the store to request they cancel and they never processed, I had to get it removed by contacting my bank who could clearly see two chargers for the same day. I placed another delivery order and when only the food arrived I contacted the store to ask they either send the smoothie or cancel the entire order (I wanted the smoothie, I only ordered food to get above the delivery dollar amount threshold). It took a few days but as opposed to making the customer happy and refund the entire order they made an adjustment and only refunded a portion of the total. I would've brought the food back if you were going to do that (it's still in my fridge because like I told the manager, I wanted the smoothie and that was the sole reason for my order). So looks like I'll order from another store in the future. read more

Wonderful experience! I walked in on a late night stroll just to try a quesadilla. My daughter comes often but this was my first time. She told me to try the mango magic so obliged. I tried the tropical chicken quesadilla. It was absolutely delicious. I'm actually still thinking about it a few days later. Too bad they are closed now It was very quiet due to it being close to closing time. The staff didn't make me feel rushed with my order. I was shocked to see they have a few breakfast options on the menu. My smoothie was tasty and enjoyable. I shall return for more soon. read more

What a wonderful little spot! The smoothie choices range from decadent dessert to super healthy superfoods. There are a wide variety of add-ins, including fat burning and multi-vitamin. The food options are tasty, but the saying "you get what you pay for" applies here. The breakfast wraps, while delicious, are on the smaller side. The Korean BBQ tacos, on the other hand, cost a bit more but are very satisfying with just the right amount of heat. I couldn't wait to get home to write this, though. It's a welcome addition to the area. It might inspire me to eat better too! read more

Tropical Smoothie Cafe - Korean BBQ tacos. - Juice Bars & Smoothies Near Me - Pikesville, Maryland

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I've tried this location twice in the last week, and the service is impossibly slow. I don't anticipate visiting this location again. The amount of time customers are waiting in the store for their orders is ridiculous. They clearly place a priority on mobile and app orders. There's no reason why I'm waiting 20 minutes for a smoothie when there are a total of three customers in store, and four employees. I guess lesson learned, order on the app or don't bother ordering at all. read more

So it's interesting the crew they have is very rude or well trained at all. You h watch them talk amongst themselves and 10 min later " oh have you been helped. Then they want a tip. Go to school and get educated read more

This place is what I expected. 3 stars is A-OK for me. I didn't expect a gourmet meal or the best smoothie of my life. I came here for a decent smoothie, hopefully without sugar, and tasting decent. I got exactly what I asked for. I liked it, nothing special, but I would come back. The workers seemed friendly, it seemed like a cool place for a summer job, high schoolers were talking and hanging out and making smoothies, I'm all for that. The smoothies aren't the healthiest but I knew that coming in here. I got without sugar and it was exactly what I needed. read more

I feel like this location is a hit or miss. Sometimes i get the perfect smoothie, Other days i get chunks of fruit.

4 stars. I had an island green smoothie at $4.99. I noticed the menu online was different than I n store menu because I ordered something that I saw online and the girl at register went blank. Anywho my smoothie was excellent. And it is huge probably 2 servings so no complaint about cost. They used fresh fruits and veggies and blenders are in full view . No complaints. read more

Great food, great location but the manager is always concerned with paying employees and never ever has enough people working for the lunch or dinner rush. It's unfortunate corporate puts too much emphasis on overall money saved then quick customer service and having over-worked employees read more

While I was in Pikesville, I went to this Tropical Smoothie. It's nice that they are expanding to different locations. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Pikesville, Maryland

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This review is about the value of the food for the money. AVOID THE BOWLS. This is NOT their "sweet spot". I threw half of it away! The bowls are also overpriced for what they give you and the quality. The Caribbean Jerk bowl is nothing like jerk or the Caribbean. Throwing in pineapple doesn't convert it to a Jamaican specialty. Smoothies are okay. I like the "add on" feature. Kale slaw is really good. Service is okay. read more

Attempted to get a few smoothies for coworkers. I've been to other locations and enjoy their product. Ordered and waited 15 minutes. They had forgotten about my order and skipped me in line. Asked for a refund and was never apologized to for the inconvenience. read more

I love the pomegranate plunge drink ! Taste sweet and flavorful. Love this better than smoothie king. Wish they sold the lemon poppy seed cookies here. read more

I was the first time for my hubby and I. The Peaches n Silk smoothie, Chicken Apple Club flatbread and Ultimate Club sandwich were our choices and ALL of it was AMAZING!!!! Been a couple more times and have yet to be disappointed!!! read more

This is my go-to place. They are friendly and professional. The cafe is always clean. I appreciate that they customize my smoothies. I've had the breakfast wraps a few times and they are also very good. read more

I very much enjoyed my smoothie and my cheese and chicken quesadilla would recommend the magic mango smoothie!!!

I've never been crazy about smoothies, but after failing to find a place serving dinner relatively late (after 8), I was craving a smoothie. My wife and I walk in and we were surprised to find that there were food options. Food choices range from grilled wraps, sandwiches, flatbreads, salads, and tacos with a variety of proteins including chicken, turkey, steak, fish, and Beyond Meat (the only meat substitute I'm willing to eat). My wife is pesceterian so she was pumped to find a place that serves Beyond Meat. I picked up the Jamaican Jerk chicken wrap and my wife had the fish tacos. Both were full of flavor with a good amount of spiciness. Both a great value at $5-6 each. Smoothie choices, as you may expect, are vast ranging from all fruit mixes, fruit/veggie mixes, and dessert smoothies all with the option of proteins and powders. The Peach 'n Silk smoothie hit the spot. My wife liked her Totally Green smoothie, but veggie smoothies are not my thing. There were many things that we were both looking forward to trying, so we ended up going back the next evening. Chipotle Chicken Club flatbread was excellent, even though I couldn't find any bacon in my sandwich (only minor complaint I could make). Wife enjoyed the Caesar wrap with Beyond Meat. I had a Blueberry Bliss smoothie (good but probably wouldn't get again) and wife had Avocolada. Despite my fight against drinking veggies, I liked the Avocolada. We'll definitely be back. read more

Very underwhelming! Smoothies are too sweet and food is feh! It is very average and forgettable! Save your money unless you like mediocre food. The place was empty which comes as no surprise. Overpriced! read more

Check your order carefully before you leave. We got a wrong item, and were told 1) we ordered wrong. 2) were made to feel as if it was a great inconvenience to make it right 3) were told we should point to the sandwich (on a sign 20 feet away from where you stand to make sure you get the right thing read more