I've been going to Tropical Smoothie for years in Las Vegas , but recently retired and moved to Oklahoma. This is the 2nd location I've been to in the OKC area. This location is busier than the other one I went to and mostly in the drive thru. There were some other customers in the dining area when I came in. I ordered on the App the new Cherry Berry Protein Smoothie. It sounded like it would be good and healthy , but it was the worst smoothie I've ever had at Tropical Smoothie. Luckily I took 2 sips of it in my truck before driving off. I went back in and told them and asked if I could get a different one and they said yes. I got the Chia Banana Boost to replace it , I've had it before and it is good and filling. The lady I spoke with said yes the Greek Yogurt and Pea Protein don't seem to go together good and I agree. That first smoothie was so bad and bitter I'm sure it won't stay on the menu. I also recommend their Santa Fe Chicken Quesadilla and Thai Chicken Wrap. I get these on occasion and they are pretty good. Blueberry Bliss and Paradise Point are good smoothies too. read more

I love tropical smoothie it's delicious I love the Bahama mama with extra white chocolate chips as recommended by Eva. Eva and Mary have such great customer service I love when I come in the front door and they're working!!!! read more

I was able to order my meal and leave in no time. This is important to me because I had a short 40-minute lunch break. The smoothie alone did the trick and I was able to save the sandwich and cookie for dinner. I introduced a colleague to this restaurant who loves it. I highly recommend this place because of the staff and the smoothies are amazing! read more

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I hate to leave negative reviews but the last 3 times I have ordered ahead my order has not been correct. Twice I've ordered an açaí bowl with Nutella. They left the Nutella off and while I was annoyed I let it slide the first time. But paying an extra $1 to not receive an add on is frustrating. The second time I went back in and asked them to put it on since I payed extra. They did it no questions asked but I shouldn't have had to go back in and ask. It should have been there. This time I decided to order it without Nutella and save the dollar. I was given what I assume is the dragon fruit base and not açaí and I am not a fan of it. I should go back and ask for my actual order but being given only 30 minutes for lunch all I'd be doing is wasting my time and not actually be able to eat. Needless to say it will probably be a while before I decide I want to go back! read more

This is directly for management. I ordered a large chia banana boost and asked if they had kids cups. One female working the speaker spouts out "we only have one size." No problem, I was going to see if you guys had two kids cups to pour the large drink into. While I was speaking, one female cuts me off in the utmost negative tone to yell "we can't do that" while the other female talks over her in the back to yell no. Thinking they aren't understanding what I'm saying I still say with a smile "oh are you guys just out of kids cups tonight or something?" To which they ignore me. I ask again if they're out of kids cups with no response. With still trying to be lighthearted and respectful, I say "wait I'm confused, why aren't you guys answering any of my questions?" To which both females continue to ignore me. With being ignored, all I could do is pull up to the window being greeted by the only taller male employee working there. He goes, "You just wanted the large drink poured into two kids cups. Yeah we can do that no problem." This is the ONLY employee with any sort of customer service skills without an attitude problem. I've been in management and customer service for over 10 years, and I understand everyone has off days, but whoever is in charge needs to give at least two of these females working the speaker (5/25) a serious reality check and a refresher on professionalism and respect. They're going to be the downfall of this Norman location. Once I was rung up by the male employee, one female (not sure of the two on the speaker) proceeds to hand me my drinks and compliment my tattoos while ending with "God bless." Almost as if she realized how blatantly inappropriate the previous interaction was. For the sake of the company, management really needs to intervene. Coming from an OKC firefighter family, we will be avoiding this place to bypass the disrespect. read more

Tropical Smoothie Cafe - Thursday Night 5/25/2023 at 8:10pm - Sandwiches Near Me - Norman, Oklahoma

i was the only one in line and i waited 15 minutes and they still not bring my food to the window.horrible service.

The smoothies where yummy and there where not a lot of people at all and the service was quick and easy me and my fam got the Bahama mama,peanut butter cup, beach bum, peanut paradise and watermelon mojhito They where all yummy I recommend the smoothies but I don't know about the food we did not try it BUT I RECOMMEND TO GET ONE OF THE ONES I GOT OR A DIFFERENT ONE THEY ARE YUMMY AND FILLING Love ya tropical smoothie your our fans new go to place for smoothies read more

Amazing smoothie! Great staff! I recommend them to everyone! Beach bum is great but so is BlueBerry with white chocolate!

This location is a mess. It was 5 pm and no one was in the store. There were 2 cars in the drivethrough and literally, the entire team of 4 people was working on one order at a time when I walked in. They weren't even big orders. AND I stood there for several minutes and not ONE of them even looked at, greeted, or acknowledged me and I'm like, right there! Then, when I asked for some help, the person who was obviously in charge, came over and was completely rude to me. Saying he had other customers in the drive through. I tried to explain to him that any of them could've at least greeted me and told me it would be a minute. He cut me off. I will NEVER go back to this store. read more

The food is fine, not good enough for the price but it's sure edible! My complaint is that I always order a chicken and cheese quesadilla and 2/4 of the quesadilla slices has absolutely no chicken on it and maybe a tiny bit of cheese if you're lucky. read more

Service slow, overpriced, charged me extra for Ala cart smoothie even though I ordered a meal. Sigh

Wow. Could the general manager care less about the customers. I don't think so. They left off our smoothie and side and didn't care at all that we had to come all the way back to get it. They packed our order so it was their mistake but they sure made a point to say it wasn't. Don't expect any customer service from this place. read more

Tropical Smoothie Cafe has been around for a while but they really upped their game when they refreshed and revamped company stores and menu items. Many are relatively new to the OKC metro and it seems that they've all been quite popular. I think the price point is not bad at all compared to other smoothie type places, the items are really health conscious, and the online app allows you to constantly save ($5 for every $55 spent and you receive e-mail discounts throughout the year). The Chia Banana Boost is my go to smoothie at every location and any flatbread, the hummus veggie wrap, and the baja chicken wrap are all real tasty. All locations are comfortable to be in and overall just clean and nice. read more

Tropical Smoothie Cafe - Sandwiches Near Me - Norman, Oklahoma

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This is my first yelp review. Read tons but don't write them but felt strongly enough needed to for this place. First off - we live in Texas and have been to multiple locations of this franchise. Love them and love the options. This one is one I will never return to. Went in to get two smoothies and three sandwiches after 1 on a Saturday. Drive thru was busy so walked in. Waited over 25 minutes for the order. Smoothies did not take unreasonable amount of time - but sandwiches took forever. To make matters even more frustrating the one girl making the sandwiches was being a total Witch ( trying to be nice) She not only took forever to make a pretty simple order but continuously put the orders from the drive they in front of ours. She also continued to mumble under her mask about how if we wanted our food faster maybe we shouldn't have come into the restaurant. She couldn't get the quesadillas off the grill so she left them on while she walked around trying to find something get them off the grill with. Made a few more sandwiches and then went back to them. She delivered our order to the bar with a dirty look and slam down on the bar. Everyone else in the place was nice and seemed embarrassed. We tried to call to speak to the manager but no one answered. Just to ensure there is no confusion about the nasty employee - she was also limping around with a cast on her ankle. I guess ordering food was an inconvenience to her. Won't be returning to this location. read more

I can't remember the last time this store actually satisfied me. And it sucks because I love this place. They are ALWAYS slow. Idk if it's the management or the workers but y'all need to fix it asap. I order online today and they messed my order up. Is it that hard to not put tomatoes in a sandwich. Oh and my food was cold even though I was on time for my order. read more

actually very frustrated with my visit today. my smoothie isn't even blended all the way. paying $6 for a drink thats i can't drink is annoying read more

Tropical Smoothie Cafe - the Sunrise Sunset Smoothie - Sandwiches Near Me - Norman, Oklahoma

Tried out the new Tropical Smoothie Cafe and I will definitely be returning. They have a good variety of sandwiches, wraps and smoothies. I got the Buffalo chicken wrap and the bahama mama smoothie, both were really good. The staff was all very friendly and the cashier helped me decide which smoothie to try. They have a drive-thru which is so convenient. There is plenty of seating if you want to eat inside though. They have a phone app you can use to order and I plan to see how it works in the future. read more

Tropical Smoothie Cafe - Bahama mama smoothie - Sandwiches Near Me - Norman, Oklahoma

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The food is good but not really worth the wait. I've waited in the drive thru upwards of 25 minutes. It's just so understaffed. Maybe go at a really off time. read more

Not only are the smooties and wraps delicious, but their staff is great! They are friendly and always smiling and upbeat. I highly recommend their buffalo chicken wrap and their Lean Machine smoothie! read more

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I love tropical smoothie!! This location has no sense of urgency. I was in the drive thru line and only ordered a smoothie and waited 17 minutes. Do not go to this location if you are in a rush. read more

Wait time was absurd on 5/19/18. More than 35 minutes in the drive through for three cars. Quality of product was up to par, though, as usual. read more

I just want to say the food is great, but the staff there, especially Shannon, are amazing. My mom had a health issue while we were there and these folks jumped right in and assisted us without hesitation. Thank you. read more

Decided to order tropical smoothie and have it delivered to me at work. I got multiple smoothies for me and some co-workers when the order was delivered none of the smoothies were marked so we couldn't determine whose was who. I believe the manager said her name was Christy and just acted like she didn't care that we couldn't figure out whose was who and then told me to smell them that we could figure it out that way and just said sorry and hung up. Didn't even care. read more

Pretty disappointed in the fact that maps says the 24th location is open till 10 but they actually close at 9.....

The food is just bland as shit, smoothie was awful and they wouldn't even TRY to fix it. Definitely never coming back