Katherine was very awesome, she was friendly fast and patient. I ordered 2 bacon ranch flat breads and a smooth spent around $24. The flat bread was good just wish it had more meat & bacon! It tasted like a bacon ranch pizza lol. Overall inside was clean and well stocked will be back when I'm area. read more

Date of service: July 26, 2026 Location: Laurel Washington Blvd Customer service: HORRIBLE Occurrence: I haven't been here in a while because the last time I was here, I made a purchase that was approved on my card and as I watched it say processing and approved, the young lady walked away and began doing something else. I waited at the register for her to give me my receipt but she continued to make smoothies. After I sat down she said Ma'am you have to swipe your card again. I said no I do not, the transaction was approved and it's showing on my account as processing. She gives me a receipt that it was voided. I asked why didn't you complete our transaction before walking away and maybe this was the reason it did that. I explained to her that I wasn't swiping again because I would be charged twice. This is the second time their register has done this to me and I've viewed others have the same issue. The young lady is totally unfamiliar with understanding this process. I even showed her how my bank is showing that it was being processed. If you come here, PAY CASH because I suspect something else is happening here. Ambiance: it's just tropical smoothie read more

Tropical Smoothie Cafe - Here's my transaction that I now have to wait for tropical smoothie to update before it gets cancelled - Sandwiches Near Me - Laurel, Maryland

See all

Continuing runner-ups of original out of town picks, representing 2021, T is for Tropical Smoothie. I visited the Laurel location maybe 2 or 3 times in 2021 and maybe once or twice since then. My August 2021 visit, I wasn't impressed with this location, and my subsequent visit I also had issues. So, like other locations smoothies & food are solid. However, in August 2021, the cashier wasn't terribly friendly. I went with his side recommendation with my flatbread or wrap purchase for the sweet potato instead of getting my usual, which is chips. I didn't like them that well; they were weak in my opinion. Further, this guy was wearing a Freedom for Palestine mask. If you're working in customer service, don't wear something that is political as people have different opinions and that can alienate some customers. The next time I went there, it was different cashier, and she was unfriendly too. I think she wanted to charge me a quarter for a water cup too. Since it was only a quarter and not a full amount, I might've paid and still been a customer that time. But it turned me off from the Laurel location. I may have gone one other time, but it may have been to redeem a freebie like going there to get the free smoothie on National Smoothie Day. read more

See all

I thought I was getting a fresh bowl but NO. It was a frozen bowl with fresh fruits sliced on top. So I definitely was not able to eat on the go, after the gym. I would probably not order again. Service was quick and the store was not packed at all but they definitely cut corners with my Açaí bowl. read more

Apple Pie Smoothie Review This smoothie was so good! It honestly tastes like fall in a cup -- sweet, creamy, and full of apple pie flavor. The Biscoff cookies on top added the perfect crunch and spice, making it taste just like dessert. Definitely a must-try if you love apple pie or want something cozy and delicious from Tropical Smoothie Cafe! #TropicalSmoothieCafe #ApplePieSmoothie #FallFlavors #SmoothieLover #BiscoffCookies #DessertDrink #FoodieFinds #SmoothieAddict read more

Tropical Smoothie Cafe - Sandwiches Near Me - Laurel, Maryland

I've been coming to tropical smoothie Café for years. I can always count on them when I don't have the time to make a smoothie at home and I need my smoothie fix. Service is always quick and they're very consistent. I have my go to smoothies, which are the island green and the occasional mango magic. I decided to stray from the usual this time and I ordered one of their new ones. The apple pie paradise smoothie with Biscoff cookies. Not too sure if the mixture calls for all that sugar, but it was extremely sweet to the point where I couldn't finish it. I love the presentation though. Crumbled Biscoff cookies on top of the smoothie which is a blend of apples, cinnamon and coconut. You also get an extra Biscoff cookie with your order. I usually love those flavors but I do believe that the sweetness needs to be toned down a bit. Maybe I'll see if they can add less sugar or syrup to it the next time. read more

Tropical Smoothie Cafe - Apple pie smoothie with biscoff - Sandwiches Near Me - Laurel, Maryland

See all

I can always get in and out quickly. I love the mango magic smoothie with ginger! One day I'll try another flavor when I get the courage! Ive ordered the all American wrap for breakfast it was ok nothing to write home about. read more

The Tropical Smoothie establishment in Laurel, MD is a mess. The charges for extras is $1.99...that's crazy. I stopped by this on 5/30/2026 for a free Bahama Momma and was told that I owed $4 + for extra scoops of white chocolate and they do not do substitutes....I said no thank you and took my business somewhere else and after reading the reviews I am glad I did. read more

A friend and I went there for lunch today. I had the Thai Chicken Salad and my friend had the. Chicken Caesar Salad. Both were excellent with fresh crisp lettuce, hot chicken and an enjoyable dressing. The service was quick and the servers pleasant. The restaurant was bright, cheerful and clean. We both ordered dresses on the side so that we can control the amount of dressing that we wished to use. I would certainly recommend the Tropical Smoothie Café and plan on returning there soon. read more

Absolutely delicious smoothies! I am a regular customer at this location. They have great options for vegan and vegetarian customers. Staff is always friendly and welcoming, exceptional service! I also love the loyalty program - I order ahead online and get freebies with the points. read more

I'm a faithful Tropical Smoothie Cafe customer for years. I'm new to the area, and have been frequenting this location maybe once a month if that. I've never experienced what I experienced today. I made an order through the app for a delivery today, and it was canceled. I called to inquire about the cancellation, and the manager at this location was very hostile and had poor customer service. She canceled my order herself. She said, that she cancelled because they refunded me money for 2 orders. She said that I've made them lose money. I'm asking her questions because I do not recall this. She provided dates that I did not visit this location or any Tropical Smoothie Cafe location, and told me why I was refunded. The stories she provided me were assumptions that she made up in her mind. She told me I said someone stole my credit card (complete fabrication!). I haven't even gone through an incident with my card. From the time she answered the phone, her attitude and tone was loud and very unpleasant. I tried to talk things through with her to clear everything up Let me tell you what I do, I always provide feedback about my deliveries. This location has come up short on size of wraps, the length of time to receive an order, and the smoothie was melted in another case. If they are losing money, it's due to poor service and food quality. I would stir clear of this location until another manager cycles through, or just avoid it completely. read more

This is by far one of the best place I've ever been to! I have been coming here for years and honestly.. the service isn't comparable to anywhere else I've been. I order (Chia Banana Boost, Pomegrante Plunge, Bahmama Mama, and Caribbean Jerk Wrap or Buffalo Chicken Wrap) and the vibe is so simple! I suggested to my team when we meet again we should do it here and eat. And it worked out extremely well! We were able to brainstorm and plan quickly! Usually it takes us a bit to get settled but the change of environment really did the trick. I would definitely recommend! read more

I ordered the kiwi quencher without the non fat yogurt. There smoothies and food are really good. I like that you can customize the menu items. They have a rewards app where you can redeem free food and smoothie items. read more

See all

If you're looking for a quick bites especially on a hot day, check out Tropical smoothie. The smoothies are tasty to me and the service could be a little bit better. The food and smoothie combination is perfect for a light lunch. Definitely sign up for the rewards program to earn points, free food, and discounts. read more

See all

Smoothies to perfection. Head this direction! I have never had a problem with this location they are quick and clean. Two major factors when determining a fast food stop. They have plenty of healthy and plain yummy smoothies. You can even customize them if need be. read more

See all

Caribbean jerk chicken wraps are my favorite along with the mango smoothie, the service is great and the restaurant is always clean

The service in Columbia Maryland is better. The smoothie is never consistent. It's either chunky from not being blended well or super watery with no flavor. And when I ask them about the issue they give attitude. I always order the same thing and often times I will find the lettuce bulb (hard to eat and digest) in my wrap. Which is a very unpleasant surprise because it's bitter. I don't mind driving the extra 15-20 minutes for better customer service and fresher ingredients to Columbia, Md. A lot of the workers in Laurel have an attitude. It's honestly not worth the hassle. I wasn't going to write a review, but my last smoothie was the worst. I ended up tossing it in the trash because it was basically water. read more

Why, when ordering on UberEats, do your cookies double in price when you select the type. See attachment; picture of check-out. 1 cost $3.98. 2 cost $7.96. 3 cost $11.94. Why? I've pointed this out to 2 managers and nothing's changed. Hopefully they'll take this yelp review seriously and stop the up-charge. read more

Tropical Smoothie Cafe - The over pricing of the cookies, on the check out screen, of UberEats. Once you select the type of cookie that you want; the price doubles. - Sandwiches Near Me - Laurel, Maryland

Forgetful, rude service. I get that you're probably teenagers making minimum wage but at least let me finish my sentence before you so rudely cut me off. Ordered from doordash, half my smoothie was missing and the edible straw was missing from the bag. Called to tell them I was gonna make a reorder and to ask nicely that they remembered the straw that I paid an extra $2 for, but instead got cut off with a "That's doordash's problem not ours" kind of remark. Didn't call to be a Karen but definitely will be calling again to talk to a manager about their service. This isn't the first time the service was subpar and forgetful, FYI. This is just the first time I was annoyed enough to say something about it. read more

Arrived and placed my order about 15 minutes prior to closing. Sat in my car for a bit and proceed to walk back in and the door was locked I knocked and got the attention of an employee who smiled at me and gave the black Panther sign for Wakanda forever( arms crossed in the form of an X) I was oddly confused because how did he know that was one of my favorite movie? He proceeded to try and communicate with me with sign language. I tried to tell him I didn't understand, and I pointed to his open sign that was lit. LED style green. The time was 854pm, and they closed at 9 pm. I understood that they were trying to go home and clean up, but I wasn't there to place in order. I was just trying to pick up the order. I had already placed. After several moments of trying to communicate through a window. I was finally let in and let him know. I was just trying to pick up an order. He laughed, pointing to the counter, and walked away. Needless to say if you wanna get something in before they close, come in 15 minutes prior or you'll also Be told wakanda forever or X marks the spot of the door that won't be opened to you if you're trying to place an order before they close. read more

This review is for the college park location. Not sure why I couldnt check in or find that location on yelp. The store is located in between Potbellys and massage envy. The space was very clean and the staff was very nice. I ordered one of their fan favorite smoothie that had strawberry, pineapple, mango and apple juice. I think the prices were fair for the size cup that you get. I actually think there is only one size. But my smoothie was delicious. I will definately be back to try other flavors read more

Tropical Smoothie Cafe - Sandwiches Near Me - Laurel, Maryland

I get smoothies from this location often. There's some type of discrepancy that's occurring between the early afternoon crew and the evening crew. The past few times my smoothie has been watery and lacked flavor when I ordered early in the day. I usually get extra sweetener in my smoothie but I am not sure if there's too much water being added or what but my last two smoothies were not sweet at all. The evening crew however ALWAYS gets it right. The young gentleman with the locs always does an amazing job making my smoothie. Someone else made my smoothie today and it had large chunks of ice in it and the blueberries weren't blended well. It made drinking it out of the straw difficult. read more

I am an extreme fan of tropical smoothie cafe there food is always fresh and so are their smoothies. I always get great "friendly" customer service which keeps me coming back. Please try the turkey bacon ranch sandwich! It's amazing read more

Tropical Smoothie Cafe - Smoothie time - Sandwiches Near Me - Laurel, Maryland

A coworker got me hooked on the Bahama Mama smoothie and that is the only smoothie I've tried and order, it's really really good. I tried to recreate it at home but it's not the same. I normally don't get food at smoothie places but I didn't have anything to eat one day and tried the turkey sandwich, it is so fresh and really good. The bread is always soft and warm and the lettuce is always green and crisp, I've probably tried this sandwich from this location at least 10 times now and it's always top notch. The southwestern breakfast wrap is also a favorite, it's filling and very yummy I love that there's spinach in it. Customer service is always on point. Everyone is always friendly. I order on the app while I'm on the road and I've never had to wait when I pick up. Customer service and the food/drinks get all 5 stars. read more

Been living in the area about 3 years and the smoothies been better before. Recently the smoothies been water down. Maybe too much ice, maybe less fruit. Food is always cool. Service is good as well. read more

Completely turned off by this location. I never had anyone tell me that you couldn't order food durning business hours. On the count of they wanted to get out of there early. I was looking forward to a salad that would have taken long to makes and was turned down by the kids at the front who didn't want to do their jobs. Telling me that he could only make a smoothie for me. - I need management to get in contact with me. read more

Tropical Smoothie Cafe - Tropical smoothie in laurel md - Sandwiches Near Me - Laurel, Maryland

6/14/19 was the annual flip flop day where the cafe offered free 16 oz sunshine smoothies from 2 to 7 pm. The drinks were delicious and flavorful (not watered down). Service was friendly and swift. Thanks for this great offer. Hope it is offered again next June 2020! read more

If I could give this store a zero rating I would. I always order the Same thing like many other customers do I'm sure and at first they were doing very well. All of a sudden the smoothies just start tasting terrible !! Customer service here is ok but could be better. If your in laurel I recommend going to the college park location stay away from here if your smoothie is your first meal of the day after fasting you will be disappointed. read more

Not really a smoothie drinker but this place really changed my mind It was absolutely delicious read more

Tropical Smoothie Cafe - Sandwiches Near Me - Laurel, Maryland

See all

Impressed by the taste and freshness of the smoothie. Smoothie size was appreciated given the price being charged. I ordered the strawberry limeade and added ginger. It would be nice if there were watermelon and kiwi options available. I'd definitely come back. read more

This place always serves great smoothies. I have literally never had a bad smoothie. I appreciate all the staff that continue to serve us smoothies during a pandemic. The lady up front is always nice. read more

Tropical Smoothie Cafe - Sunset Sunrise, I believe. It's the first one on the menu. I believe it has mango, orange juice and a lot of electric food. - Sandwiches Near Me - Laurel, Maryland

See all

Poor customer service and found a fruit tag/label in my drink. I waited 15 plus minutes on 1 smoothie and it wasn't busy, Just a Monday night with 2 other customers. read more

Tropical Smoothie Cafe - Sandwiches Near Me - Laurel, Maryland

I was excited to have a tropical smoothie located near me being a loyal customer of the location in Columbia, MD but after visiting the new laurel location a few times it proved to be a huge disappointment. I usually get the Baja chicken wrap. I've tried it there twice now and have regretted it each time. The wraps are much smaller than what I'm used to and sloppily put together. Pieces of my chicken was cold and the food tasted flavorless. My kale and apple slaw was also very bland. Well actually I'm not sure what I ate because the leafy side order I received did not have the same texture as kale. As I have frequented the Columbia location I know what to expect and this particular location has far from delivered. The one time I got a smoothie there was good. So I'll add another star for that. read more

Please avoid this place! I went to pick up lunch on my break and when I got to the end of my burrito it was a long sting of hair wrapped around it. read more

Tropical Smoothie Cafe - Sandwiches Near Me - Laurel, Maryland

See all

Delicious food wow just wow the quesadilla were only 4 inside disappointed because I wanted more so I wasn't fulfilled why they do that to me? Since it was my first time! Anyways it was very juicy and tasty just wished the portion were more for its price! Lol read more

Tropical Smoothie Cafe - Only had 4 lol - Sandwiches Near Me - Laurel, Maryland

I'm sorry I have to say this but Tropical Smoothie piss me off.. do not order from the app ... I order my food on the app and arrived at the business my food wasn't ready. The manager thought I was lying bout my order when I had a confirm order confirmation. I order at 12:pm I didn't get my order until 1pm. He claim that his ticket machine wasn't working.. They was making me wait for food for an hour I was piss... I not happy with the service.. read more

They just opened today! Service was great despite it being busy and crowded. I had the Bahama Mama Smoothie, strawberry, pineapple, white chocolate and coconut. So yummy! So many smoothies to choose from. It was difficult to make a decision. The smoothie by it's self was $5.49. Looking forward to coming back and trying others! read more

This is the worsttt tropical smoothie in the DMV. They've messed up my order several times and was very inconsiderate when it came to fixing the problem. Picked up a sandwich for lunch in my way to work and a young lady even told me to bring the sandwich back to her, and they will fix it after I had already been at work for several hours. The owner doesn't even care he left for a two week vacation and left who ever was on "the clock" in charge. Still have yet to receive any refund after a month 8-14...still have heard nothing about my refund. read more

Love this location, convenient and clean with great customer service. However, the owner/manager really needs to do something about the loitering in front of the store in the morning. A group of at least 5 men congregate on the sidewalk and sit on the steps right in front of the store every morning blocking the walkway. It is very uncomfortable to walk through and I , as well as most other ladies that I see end up walking out in the parking lot to bypass this. I don't think this should be allowed, customers should not be inconvenienced or made uncomfortable coming into the store. read more

Just came from laurel tropical smoothie where I go 3-4 times/ wk.... usually during the day but tonight was THE WOAT in customer service I've ever experienced from them. the thing is after reading the reviews it seems a common theme with one particular person in the evening Anyway, a young gentleman took my order and instead of anyone else making my order (3 other people working) I had to wait while he took another persons order. I was trying my best to be patient.. no biggie-5 min lost But THEN after I WAITED he makes the other persons order BEFORE MINE... wait whaa?? Okay, annoyed but STILL trying to be patient as it shouldn't be much longer However, the young man now makes my smoothie but pours it out into the cup then back to the blender a second time where he adds ice & water ... wow 2 more min lost After he pours it back out into the cup a SECOND time and then blender another time I had a raised eyebrow so I asked the "so called manager" on duty- What seems to be the problem? Why is my drink going back and forth in this cup??? She was counting $ and didn't seemed to care at all . I didn't get her name but a young AA girl w/ long hair) She casually makes an excuse and says "oh-he probably didn't put enough in the cup or maybe it wasn't thawed enough..THIS is surprising as I've never experienced this before. annnd... Aren't there instructions and pre-measurements for their smoothies or Im crazy ? After the second time her excuse was ' Splenda is harder to blend..umm wait!... my order is the same every time ...and again, I NEVER have this problem. Honey, she looked at me like I was an alien speaking another language. She could give ZERO FUKS about that establishment or their customers I didn't want to blow my top and I was already rushing to make it to another store b4 9:30 so I didn't t have time to ask for a refund but once I got in the car it's exactly what I thought it might be ... an icy chocolatey MESS that tastes like a weaker version of the peanut butter cup I paid for Furthermore to whatever manager that needs to train another manager... orders should ALWAYS be made in the order they are taken-point blank PERIOD!.,. what was her excuse for that -she had none Geesh!... smh...I can't If it wasn't for the professionalism I usually experience in the day time - I'd say Im DONE!! because as for TONIGHT.... Poor customer service is the only service I got! Along with my pockets $8+ lighter read more