The food here is usually great. The service is always good & the ambiance is laid back. read more

Tropical Smoothie Cafe - MANGO MAGIC™ with chicken pesto flatbread & BEACH BUM™ with chicken bacon ranch flatbread - Juice Bars & Smoothies Near Me - Hoover, Alabama

Super slow service and not the best at customer service. I've waited over 20 min for 2 smoothies and a kids turkey wrap. I asked Sam, about how much longer would it take and she says, "I was the only one here" --while there are 2 other employees here, she then says, "it'll be ready" and walks off with an attitude. Another employee overheard the interaction and started making my wrap for me. read more

Could benefit from quicker service and a more positive staff attitude. Taking orders accurately should be a priority, and overall cleanliness needs improvement. The food itself is excellent, but the service experience really took away from it. The woman who assisted me forgot to enter my order, and when I checked my food and brought it up, she admitted she hadn't rung it in. Items were missing--including a sandwich and an açaí bowl--and despite the mistake, I was still expected to pay. Staff need better training, stronger attention to detail, and a more professional approach to customer service. read more

Super slow, forgot part of the order, rude staff. Order said it would be ready by 6:50. Got the food at 7:30. Very few other patrons were in the restaurant. read more

This location is really amazing! I used to work at the smoothie king down the road from this location, and our staff was never as good as this tropical smoothie cafe's staff was today. I was really impressed. The gentleman who took my order was very kind, efficient, and amazing at his job, and the 5 or 6 membered staff behind him was on task, kind, and efficient as well. PLUS my smoothie was perfectly sweet, smooth, and refreshingly cold. I'll definitely be coming back to this location :) read more

Tropical Smoothie Cafe is a great spot to take a break or grab a quick meal. They have a smoothie for pretty much everyone's taste and their food is delicious, as well. This location is next to a Sam's Club in a small strip mall, right as you turn in. The parking situation is not ideal. There are only a few spots directly in front so you may find yourself walking a little. I had to circle a few times to find a space close by. As I walked in, I was warmly greeted and I stood back with the others waiting for their orders. I had ordered ahead with their app, which is quick and convenient. I highly recommend using it. Unfortunately, curbside isn't available at this location, so you will have to go inside. Their seating area is nice, we'll spaced, and clean. They have a gender neutral family restroom. If you have not ordered using the app, their menu is posted above the work area. As I waited, I chatted with one of the employees as he made my smoothie. I got the Sunrise Sunset - strawberries, pineapple, mango, & orange juice. I substituted Splenda and added a B12 shot. I also got one of their edible lime straws, which was quite tasty with my delicious smoothie. Way to go for helping the planet! Their menu is large enough you should be able to find something you like. Their smoothie line up is great. You can choose from Super Veggie, Balanced Fusion, Fruit Blend, and Tropical Treat menus. You can't go wrong, no matter what you choose and they always have a featured smoothie to try. Right now it's the Hurricane. Yummy! You can customize your smoothie in a number of ways and you can choose an edible or regular straw. I encourage you to try either the strawberry or lime edible straw. They keep the plastic ones out of the landfills and taste great, too. It's 99 cents. You can choose to leave out any of the ingredients you choose. You can customize your sweetness by subbing Splenda, half Turbinado, or no Turbinado. They offer fresh add ins of Açaí, almonds, avocado, banana, blueberry, Chia seeds, coconut, cranberries, dark chocolate, ginger, Flax seeds, kale, kiwi, lime, mango, non-fat vanilla yogurt, OJ, Peanut butter, pineapple, pomegranate, spinach, spinach & kale super pack, strawberry, white chocolate, and whole grain oats. Lastly, you can add supplements. They offer Collagen, Energizer, Fat Burner, Pea Protein Powder, Probiotic, Multi-Vitamin, Vitamin B-12, Vitamin C Complex, and Whey Protein Powder. Their food menu offers offer Breakfast wraps, flatbreads, wraps, sandwiches, quesadillas, salads, and kid's menu, some and offers fruit, chips, and cookies. They also have maple kissed sweet potatoes and Jalapeño corn. You can pair a main with a smoothie to save a little cash. Don't forget their app to earn rewards for free smoothies. I can highly recommend their Chicken Caprese Sandwich. It's grilled chicken, fresh Mozzarella, Parmesan, tomatoes, Pesto, and a balsamic glaze pressed in a Ciabatta roll. I can not tell you how delicious this was the last time I got it. It was so good, Please give Tropical Smoothie Cafe a try. You won't regret anything except the fact you can only try so much in one visit. read more

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I went there to get my food, and the manager, denny was awful. The workers looked like they were under pressure and looked like they weren't happy at all. Looks like bad management to me. My heart goes out to those workers because not too long ago they looked happy and lively. I don't know what he's doing, but i wouldn't be surprised if those workers quit. read more

I came here a few weeks ago on a Saturday morning to try a specific smoothie that my sister told me about. This was my first time coming here but I ended up not getting the smoothie she told me about. Unfortunately, I don't remember the name of the smoothie I decided on but I added spinach to it .... to make it "healthier" and for an additional .99. I really loved the consistency of the finished product but I felt like an ingredient was missing . Something was just missing! The smoothie in general was good and priced fairly. Like most shops in this category , they offer food items as well in addition to smoothies/drinks. They serve Salads , sandwiches , etc. The inside isn't huge but has tables to dine in. There was ample room available for patrons to practice social distancing, while waiting on their orders. The service was fast and friendly! read more

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First time going to Tropical Smoothie and I think I like it. There was a steady stream of customers going in and out. That's usually a good sign of quality products and great service. I was looking for a healthy non dairy smoothie that was under $10. I found it interesting that their menu had healthy options for food and smoothies. I was able to order a green non dairy detox smoothie 20 oz and spent less than $10. The smoothie was great and very filling. I could taste all of the ingredients. I was pleasantly surprised with the quick turnaround of orders. Parking was a little bit of a problem but I will definitely be back! read more

I visit Tropical Smoothie quite often and they never disappoint! For years, I didn't drink any smoothies. But about 2 years ago, my coworker brought me to Tropical Smoothie and I have been hooked ever since. To me, out of all the franchised smoothie companies, Tropical Smoothie is the best! I typically get the Sunrise Sunset smoothie and on my 1st visit, a Tropical Smoothie employee made the suggestion to substitute the orange juice for kiwi, and that combination is what I always get. The smoothie itself is served in a large cup so if you ever wanted to share, you could. It's enough for 2 people. Also, the Sunrise Sunset is not too sweet, but just about right. With my kiwi substitution it also has strawberries, pineapple, and mango. It's very refreshing, especially on a hot summer day! Also with my Sunrise Sunset smoothie, I order a Supergreen Caesar Chicken Wrap. I love this dish. It's just like a Caesar salad, but in a wrap! The ingredients are always fresh and taste great. Within the wrap itself, it has grilled chicken, Caesar dressing, romaine lettuce, kale and spinach blend, shredded parmesan cheese, tomatoes, and parmesan crisps. Also this dish comes with a bag of chips or a side of fruit, which is an extra bonus! The only negative I will say is that they usually put a lot of Caesar dressing on the wrap and therefore if you don't eat it immediately, by the time you get home, your wrap will be soggy. My suggestion is to ask for the Caesar dressing on the side. But other than that, the sitting area is always clean and the employees are always nice so I highly recommend you try a Tropical Smoothie out for yourself! read more

Tropical Smoothie Cafe - Sunrise Sunset with the Supergreen Caesar Chicken Wrap - Juice Bars & Smoothies Near Me - Hoover, Alabama

The freshest and best smoothies around. They are consistent with their flavor and measuring, they have an allergy blender for folks who are allergic to nuts, etc. They were very quick for me. Sometimes they can be a bit slower but I think the smoothies are worth it. They are also very tall smoothies. One smoothie is about two meals for me. My favorite one is Island Green. So SO tasty. read more

Always a pleasant experience when I come to this location. I always order from the app to cut down on time. read more

Tropical Smoothie Cafe - CHICKEN AND CHEESE QUESADILLA - Juice Bars & Smoothies Near Me - Hoover, Alabama

The guys working tonight (12/16 6:30p) doesn't make the smoothies right... always taste very watery and not good literally taste likes NOTHING! Guess I'll have to stay away when they're working or just stay away all around. This isn't the first time I've had this experience with them, It's never good when either of them are making it. read more

Tropical Smoothie Cafe - 12 oz LIL' LIMEBERRY - Juice Bars & Smoothies Near Me - Hoover, Alabama

Saturday july 13 th at 3:02 service was terrible the cashier was very rude . Wanted my points and did not have an opportunity to do so.

Y'all I had the worse experience ever here. This is a circus!!! It must be new owners that don't have a clue about what they are doing. On my lunch break, ordered in app, went in store to pick up food 10 minutes after it was to be ready. Food not ready, my smoothie still sitting in blender. The male pours the incorrect smoothie in cup and gives it to me. I tell him it's the wrong smoothie and he proceeds to make it over all while waiting on customers at the cash register. He stops remaking my smoothie to operate the cash register, then tells the lady ( which he said that is his wife) that she would remake the smoothie She starts to remake it then stops and make a sandwich. I asked for a refund at that point. And it took 10 minutes for them to refund my money. This place is a joke! I am so unsatisfied with is establishment!!! Will never visit again!!! read more

Tropical Smoothie Cafe - The village idiots that run this location. - Juice Bars & Smoothies Near Me - Hoover, Alabama

I used to come here all the time, and I could've sworn their portions are bigger lol My experience wasn't necessarily bad, but it wasn't what I expected. I ordered the chicken Caesar wrap which was delicious but it was so TINY. I felt like I was eating an appetizer, haha. I guess I should've read more reviews ahead of time. read more

Tropical Smoothie Cafe - Chicken Caesar wrap - Juice Bars & Smoothies Near Me - Hoover, Alabama

Came in at 8:30 on weds 7/24 and the cashier was so rude. It was totally dead, and my order was still not ready at the time I was promised.

Favorite smoothie place in Bham. Ice is soooooo smoooth, no chunks at all. They also have food. Never had it but selection looks nice

I'm squeezes a Birmingham area review in, but it meets my 100 reviews or less policy. I just thought of this after writing a review of a Tropical Smoothie in Alexandria, VA. I lived in Birmingham for a year, and my friend, who lived in Hoover said that he had a coupon for this really good smoothie place during Labor Day weekend in 2010. When I arrived at the address, I realized it was the same place I had in the Phoenix area (first tried a year earlier). I remembered I loved the smoothie. The sandwich was kind of mediocre for me, but I realized there are a lot of better food items on the menu. It was the first time trying a food item at Tropical Smoothie. I'll say the same thing as my Alexandria, VA review: One cool thing that Trop Smoothie does is donate to Camp Sunshine, which is a camp on a lake in Maine for children with life-threatening illnesses to give them the opportunity to enjoy various recreational activities around the scenic, picturesque lake, and has helped children from all 50 states & 27 countries. On the 3rd Friday in June from 2-7 PM, it's what they call National Flip Flop Day. If you wear flip flops, you get a FREE smoothie and instead of paying them, you can make a donation to Camp Sunshine. I went to this location on 2 of those National Flip Flop Days. read more

I've been here so many times, and every time I come here the service is not good at all. Workers always seem like they hate their job and that serving you is the worst part of their day. Today when I came the woman messed up the payment, and messed up our meal even after we tried to clarify, she seemed lethargic and unbothered. Smoothies are good which is why I'm giving two stars. It's sad that before we even walked inside I told my Mom to not be surprised when the service was bad, and it definitely still was. read more

I'm a huge smoothie fan when I make at home, oddly enough I never go to a smoothie cafe for some reason. We wanted something cool and icy but not ice cream so when we drove by Tropical Smoothie Cafe it grabbed our attention. When you walk in there's a Muriel of a dock and beach, tropical themed decor. Menu items are posted on board above the work station/cashier. So many options! The staff was pleasant and gave good input of top sellers and taste presences. They have some really neat looking creations and yummy looking sandwich/wrap options. But today we got smoothies and a snickerdoodle cookie. That cookie was one of the best snickerdoodles I've had- almost had a cake like texture. Yummm!! Jimmy got Chia Banana Boost with peanut butter. Very creamy, good mixture of peanut butter, cinnamon, coconut, dates and bananas- seems like a lot going on but the flavors worked well together and was really nice! Satisfied the ice cream craving. I opted for a Green Apple smoothie with green apple, kale, spinach, pineapple, lime and I forget what else. I loved it! Cool smooth icy texture, flavors blended great. The prices aren't bad at all! Around $5+ each. I was expecting a small cup but much to my surprise the size was very generous- maybe 22oz? So much it was hard to finish. There's several I'd like to try later. Top of my list is something with ginger! Second day here. I think I'm hooked!! Avacaloda is fantastic!!!! read more

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Tropical Smoothie has always been my go to for a cold, fruity treat. Although not strictly enforced, they have the proper methods in place for reducing the spread of COVID and the staff wears masks. read more

Great service! Great drinks! Great Food! Please try the Sunrise Sunset smoothie it is sooooo good! I also had the Ultimate Club sandwich it's definitely a 10/10! read more

Tropical Smoothie Cafe - Ultimate Club is an 10/10 - Juice Bars & Smoothies Near Me - Hoover, Alabama

Stopped by here based on some other Yelpers reviews. When you walk in through the door you are greeted with a tropical themed interior. Staff is really friendly and know the menu well enough to tell you what comes on each of the menu items. I went with the Chipotle Chicken Flatbread and made it a meal with the Rockin' Raspberry Smoothie. Flat Bread: Chipotle Chicken Club comes with Grilled chicken, bacon, romaine, tomatoes, pepper jack & chipotle mayo on a toasted flatbr Smoothie: Rockin' Raspberry comes with Raspberries, strawberries & banana. Really good prices! Making this a meal to include a smoothie cost an extra $3.50. Smoothie was very large and tasted great. I think it may crack my top three smoothies of all time. Total price for lunch was less than $9. I will absolutely be returning to try more of the smoothies....oh yeah, the food was pretty good too! read more

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I just walked in the door Tropical Smoothie the door and windows are filthy it is not clean and the score is 88. It's 8 in the morning and not clean the first thing I notice location is not everything it should be. read more

First let me say the smoothies here deserve 5 stars. It's the food that gets 3 stars from me. I got the Thai chicken bowl which is basically a small, uninteresting salad. It had iceberg lettuce, less than fresh green onions or chives, crunchy noodles and carrots. The chicken reminded me of the slightly not-right chicken from frozen meals, sort of a weird texture and kind of a strange taste. When I arrived the store was busy but the employees were quick and the wait was minimal. I will be back for the smoothies but I'll get lunch elsewhere. read more

Tropical Smoothie Cafe - Thai Chicken Bowl - Juice Bars & Smoothies Near Me - Hoover, Alabama

We have been going to this location for many years. We went Saturday and the poor young lady working the register was like a deer in headlights. I even repeated my order to confirm 3 TIMES and she said yes, that's what she got...paid, got my receipt and it was all wrong. I got the attention of the young woman making the food to explain to her what not to make on the order and what to make. They were really busy and gave me 2 BOGO coupons instead of my money back. I washed them by accident in my shorts! Anyway, I am all for grace, and people being short handed nowadays but if I ask you if it's right and repeat it back to you and you say yes, then make it right...we love the food here so we will always go back. read more

Decided to try this location while I was in the area. I usually love green smoothies and fruit smoothies which seems to be most of their menu. I ordered the Island Green Smoothie. I will say that it does have a lot of calories and it was pretty expensive for 1 smoothie. My only critique is that it could be blended a little better. Overall, I had a nice experience and staff was friendly. There are currently no Covid protocols. read more

This place is horrible. Ordered an online order 20 minutes before I got there. No one was in there. Walked in to get my order and one of the girls asked the cook where my wrap was. She said she didn't know. Proceeded to make another one and opened the oven to find the original one burnt to a crisp and then proceeded to laugh about it. Handed it to me with no side. Will not be back. read more

the people who work at the location on Sam's club parkway in Hoover are AMAZING! excellent customer service!!

Save your money at this location. They are always out of something when I go here, also found a hair in the cookie, and there were only 4 pieces of chicken in the Chipotle Club I ordered. They also forgot the bacon on the Club so i was left with 4 pieces of meat and some lettuce. I used to love Tropical Smoothie, but the quality is just gone so downhill at this location. read more

This has always been my favorite smoothie place in Birmingham. However, I came in today to order the Avocolada smoothie (as I always do) and to my disappointment, it tasted different. The sweet workers were kind enough to remake the smoothie. However, the second one was worse than the first. One of the workers let me know that Tropical Smoothie has recently changed the coconut cream they use in the smoothie. I changed my smoothie to the Açaí Berry Smoothie and it's delicious. I always order one of the various wraps anytime I come here and they're all so good I can't choose a favorite. The restaurant is always clean. The menu is simple to follow and contains descriptions of each smoothie. read more

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I first discovered TSC in Ohio. Now I'm not one to give out a lot of 5 star ratings but what other establishment specializes in smoothies annnnnd serves food? Not like...a granola bar, or a cookie. I'm talking yummy sandwiches, wraps, paninis, etc. Why do I have to choose when I can have BOTH! I love it. And they're not expensive. Compare their combo prices to buying a smoothie at one place and then going somewhere else to buy a delicious deli sandwich. Convenience + bang for your buck x deliciousness = Awesomeness. read more

My first time here. I tried the peach something. Too tangy and not sweet enough for me. My date had the Island Green, which has spinach and kale along with other stuff. Surprisingly, after getting a swig of his, I wished I had opted for the same. It was very good and much better than the peach concoction I ordered. Next time we go, it's Island Green for the win! read more

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Tropical Smoothie is always my go to place for a smoothie and sandwich. This location food and service are excellent. I like the mobile app to place my order for pickup when I arrive. read more

Terrible service. Cussing food took over 15 minutes to get a smoothie. 5 people came in, in front of us and they all got served before us. They ran out of chips. The employees were playing around. TERRIBLE SERVICE read more

Tropical smoothie cafe makes the best smoothies every. If you are looking for a smoothie that is creamy and do not contain ice chunks, tropical smoothie cafe is the place to go. They have a large variety of smoothies to choose from. They also have good sandwiches and wraps. The food is prepared quickly so there is never a long wait. They also have baked chips that come with the sandwiches. It's a good healthy restaurant for a quick meal. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Hoover, Alabama

The only reason I am putting 2 stars is for the lack of customer service. I mean you walk in and the cashier just stares at you no helloooo, how are you. Nothing just looking clueless at the register. Just unacceptable at any establishment. The food is always consistent and good as well as the smoothies. The staff needs more personality and learn the basis of customer service. read more

I always order the turkey bacon ranch sandwich and not once has it disappointed me! It is a really tasty and filling sandwich. The ciabatta bread makes it worth the drive from north Birmingham to Hoover for! The hospitality is always amazing. Really sweet staff. read more

Tropical Smoothie Cafe - Turkey Bacon Ranch Sandwich! - Juice Bars & Smoothies Near Me - Hoover, Alabama

So "T Smoothie" can acknowledge everyone else who had a bad experience except for me? It's nothing but kids who work at this location and they clearly need more training. I'll just contact someone who will handle my issue since everyone else is so unprofessional! read more