Arrived for the Grand Opening and there was quite the crowd. The original solicitation had the first 50 customers get a free smoothie once a week for 52 weeks. However, when I showed up I was not even close. It was great. I ordered the Triple Berry Oat smoothie and Southwest wrap. Can't complain. Their prices are reasonable as well and their service was surprisingly quick despite the abnormally large crowd. They also have a rewards program and app that offers points to discount your purchases beginning with $5 off after every $55 spent. You can just scan and pay or even order through the app and pick up. read more

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First time visit! Delicious food and good efficient service! We most definitely will be back! read more

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I will never go into this place again. They've left me standing at the counter without as much as a hello for five minutes for the last time. Not like they've had a room full of customers. The last time I walked out there were two behind the counter. Practically no one else there. One was training the other, a new hire, and ignoring me. I felt like saying, "The first thing you tell a new hire is the customer comes first and you ALWAYS greet them immediately," but felt it would be a waste of my time and... after today, I won't be wasting my time again, or allowing them to. read more

Get a mango smoothie they are delicious! You get a discount when you get a meal , so my favorite combo is salad and smoothie , any time I feel like eating something fresh it go to tropical smoothie cafe! I love this place is relaxing. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - El Paso, Texas

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The tables outside of this establishment see horrible and and unstable. The smoothie texture was not giving smoothie. My wrap had all rice 3 beans I will go to Jamba Juice next time read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - El Paso, Texas

Usually they do an ok job. Tonight went in for 2 food items. 1. Took too long with it being dead and 4 employees. They had one guy doing the food which I guess was the reason the food was taking long but while he is out here doing the food, you can clearly hear the girls in the back screaming and laughing. I get it, not a lot of work, have fun but not when you have a guest waiting for an order. 2. The flatbread we ordered was literally that.. flat. I ordered slaw as a side and pictured is what we received. This looks like someone's left over. Very. Disappointed today read more

Tropical Smoothie Cafe - Kale slaw... where's the rest!? - Juice Bars & Smoothies Near Me - El Paso, Texas

I ordered a chicken&pesto and these mfs really gave me a chickenless pesto who does that. Then I go back to show them the bs they gave me and the guy was like "who did this!" knowing damn well it was him.Him and his manager can go straight to hell for all I care. #gotmef****up! read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - El Paso, Texas

Here, you may find delicious smoothies as well as pleasantly good small bits like flatbreads, wraps, and quesadillas. It's a handy place to stop for a full Smoothie and light fare. The space is consistently well-lit and tidy. read more

I got the Açai Berry Boost from Tropcal Cafe, which was delicious, however the wait time for the smoothie was a tad long. There were people who ordered after me and received their meals before I did. However, the cafe had an amazing atmosphere to it, and I would definitely recommend it. read more

Great service, yummy sandwiches and smoothies. The atmosphere is fresh and upbeat! Note, many of the smoothies are made with juices and not the actual fruit such as the kiwi, pomegranate and cranberry. This is just to warn those who may have a different expectation or are watching sugar intake. read more

As a native Californian I will admit I am bias to Jamba Juice. I grew up drinking their smoothies and menu so I am use to having more options with variety of flavors. With that being said, I do appreciate El Paso having a smoothie spot. My go to smoothie is the sunrise sunset. It is refreshing and delicious with the fruit combination especially with the Sun City heat. I will say although Jamba Juice has made it's way to town there is one advantage I do give towards Tropical Smoothie Cafe that they have over Jamba Juice; Their wraps! Jamba Juice has açaí bowls and pretzels which I love but I love a good fulfilling wrap on the go too! The wraps are so convenient for lunch on the go especially when you are battling the heat with travel or crunch on time with eating. Tropical Cafe serves plant-based substitute chicken for their wraps! If you love Asian salads I highly recommend their Thai Chicken Wrap! They use beyond meat chicken as the plant-based substitute which is great because I try to limit my gluten intake and beyond meat is gluten free! The peanut Thai dressing ties in wonderfully with the carrots, green onions, wonton bits, Romain lettuce, and sesame seeds. The crunch and freshness with the Asian dressing with the "chicken" chunk pieces really makes the wrap a light but fulfilling textured tasteful wrap. My other go to wrap is the hummus veggie! This wrap does not require you to substitute meat but requires you to ask for them to eliminate the cheese and ranch. The hummus veggie wrap is also fulfilling with hummus, smashed avocado, romaine, rice, black beans, pickled red onions, and tomatoes. A classic wrap for a vegan to enjoy on the go! This is usually the ingredients I use for homemade wraps so I appreciate this wholesome option too! Other than that I feel the selection of smoothies are pretty basic. Which is why I deducted one star. There is not one that I have tried that really gave me a wow factor to omit making one at home myself. The other deducted star is the customer service. It is mostly a miss here. I have been there during rush hour at peak lunch times and when it was slow to where it's just one or two other customers. When it's busy there is not a good system as to whose not only calling out orders but separating the online orders from the orders made in store. Also, many times whoever is calling out orders is like hesitant to where it's out their comfort zone or is not clear as far as rushing to just yell it out to get it over with. I have had some employees greet genuinely like they actually like their job, but for the most part the general customer service definitely needs work. Other than that, I definitely recommend this as a to go option for vegan friendly wraps for lunch. Having a fast food vegan option that is still decent in being a healthier option and to serve quickly for a quick bite out. read more

Tropical Smoothie Cafe - Ordered my Thai Beyond Chicken Wrap to go - Juice Bars & Smoothies Near Me - El Paso, Texas

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Placed a order pick up went in stood by the order pick up section with about 10 other people, staff of about 6 behind counter doing their thing. Waited and waited, someone else went to the front and said they had a order they've been waiting for, the girl looks behind her and gets her order form behind the counter that's been sitting there for who knows how long. Followed suit and asked about my order, same situation, I asked why they aren't putting the orders in the pick up section, girl was rude and told me "if you can't see sir were busy" no F***ing sh*t your busy you have 10 people hovering in the lobby and all their orders are behind the counter without anyone telling them. If there too busy to walk a drink to a cubby that their company provided as a pick up section then take that section out and just have everyone go to the cashier. I don't mind that there busy I get it, just don't have 6 employees doing whatever and not acknowledging all the customers standing around, or not even honoring their own pick up system. read more

I love Tropical Smoothie Cafe! Their smoothies are delicious & healthy, with many different options to choose from, along with "superfood " options & "add-ins" as well. Today is my first time trying their lunch (Caribbean jerk chicken wrap & apple kale salad). The wrap was good but honestly the jerk sauce was a little too spicy, it kind of overpowered the rest of the wrap. The apple kale salad was pretty good as well. Overall, I'll definitely give the wraps/bowls another shot for sure. read more

Tropical Smoothie Cafe - Caribbean jerk wrap & Bahama mama smoothie - Juice Bars & Smoothies Near Me - El Paso, Texas

I've sort of become one of those who like to order the same thing at any restaurant I go to. Today was the third time I visited. I always order the buffalo chicken wrap. It has a good ranch and spicy flavor to it. I also ordered a cranberry with strawberry smoothie. It was alright but not that sweet. I was thinking of ordering the pumpkin pie smoothie but ordered this one instead. The reason I give it four stars is because it's pricy and not that much food. The servings are a good portion but still too pricy. The employees are always nice but I don't like to be rushed when I'm looking at the menu and trying to order. I felt rushed to make a selection. Overall, usually a good experience here. read more

Delivery is ridiculously disorganized. Took around 2 hours to receive food due to errors with doordash and store management. First they messed up the order and only sent smoothies (no straws at that; I looked like a fool using a spoon to eat my smoothie). When I call to ask they bluntly said my food was "sitting there and waiting to be picked up". Ended up getting charged twice, and after being promised a refund I still see a charge on my card so I had to contact my bank regarding the matter. The store employees seem really nice despite having a manager that shows little interest in resolving situations that could be easily avoided. It sucks that this location was so disappointing; made me reconsider going to other locations altogether. read more

The young lady who made our smoothies needs to either get a new job or appreciate the one she has. Super unhappy with the service. Guy at the register was very nice. read more

Got myself a smoothie and a breakfast chicken wrap. Both were very good. It's a nice location, should get a lot of foot traffic. Order took a little long to get. I understand it's a new place and they had quite a few extra associates in there training. But overall it's a good place. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - El Paso, Texas

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I gave this location a second chance and didn't fail to disappoint again. The person who took my order messed up and brought 2 different drinks, when I told the girl making my drinks she only made one drink when she clearly saw it was 2 drinks that needed to be replaced. She rolled her eyes when I told her that. The replacements were watered down and disgusting I tossed them! The girl proceeded to talk to her co worker and look at me. This isn't the first time workers are disrespectful toward customers & laughing at them. Employees too busy laughing and playing around. I've NEVER had any issues at Zaragoza location but this place is trash. If you want this place to thrive you need to fire all these incompetent and rude employees and hire people that actually want to work. Very disappointed I will never return to this location. read more

I used to love coming to tropical smoothie almost everyday every morning before I went into work. Until one day they messed up my order for the first time, I was cool with it at first until the next day again they messed up my order again & I let it slide again & I still kept coming until one Saturday morning I ordered 2 smoothies for me & my boyfriend, he was drinking a kiwi quencher & he was taking stuff out of his mouth & I though I was the only one getting stuff in my mouth & I opened up the drink & it had a blended up scrub in my drink , with a thick pieces of blue stuff & big chunks of lint & I called to let them know & the manager was being nice & gave me a replacement order for the next time I come, so I came in the next day again in the morning to pick up the smoothies & my smoothie was carelessly made with big chunks of ice, peanut butter & banana to the point were I couldn't even drink my smoothie... like really? You're going to make my smoothie shitty cause it was "free" I could've pay for it but I took the chance from all the times they messed up, they need to keep check on their employees because they be really messing up & checking blenders before they make someone's smoothie. Never want to spend a dime at tropical smoothie ever again. Thanks to whoever kept messing up my smoothie & left me surprise, & carelessly made the smoothies. read more

Came here after my work out. Place was very clean and bright upon walking in. Ordered the triple berry smoothie and man did it hit the spot. Better pricing than Smoothie King even though they don't really exist in El Paso. Will definitely be coming back. read more

If I could give this Tropical Smoothie location zero stars I would. So unprofessional and completely rip you off. I used to be a loyal tropical smoothie customer and would go almost everyday but this location no longer deserves my business. Their pricing is so inconsistent, I order the same smoothie every time I go I always get charged a different price so I spoke to the manager about this and he said that its because the way I make my order??? Makes no sense, I order it the same every time. Most of all the employees have an attitude and seemed so bothered when you make a change to a smoothie. DELETING MY TROPICAL SMOOTHIE APP AND NEVER RETURNING AGAIN. read more

My hubby brought me for my first time for a quick smoothie and the environment was nice but staff seemed very bored and not very happy to be there. The smoothie was great but would be nice to see more smiles. :) read more

Smoothies are delicious and not overly sweetened. The food is affordable and decent. The area is clean and the vibe is inviting. Really enjoy it. read more

Great place to swing by especially if your trying to watch your calorie intake. I got here by trying mail something off and saw there was allot of people going into thjs place. So i went in and got me a kiwie smoothie. They do military discount as well. Which is a plus. read more

Since my last review regarding customer service issues, I've been back twice. Whatever was going on seems to have been resolved. Thanks!

I was surprised when I walked in. They have a huge variety of healthy smoothies and food. It's very inexpensive, the service was amazing and the place is welcoming and squeaky clean. Definitely will be a regular here!! Check it out! read more

Used to love to come here. Last night I went and they seemed really disorganized. My smoothie wasn't blended right and my flatbread chicken was still cold. read more

I love this place, but I'm giving it 4 stars instead of 5 because it seems as if the employees care more about making their own food than making the customer's food. It wasn't busy at all and I had to wait almost a half hour for my stuff to come out. read more

Tropical smoothie is one of my favorite places to go. I always get the Sunrise Sunset smoothie and the Paradise Point Smoothie. However when I last got the Sunrise Sunset (yesterday) I was greatly disappointed because it did not have any strawberries. Usually it should be a pink or red ish color, however this color was completely wrong because it was a sunshine yellow. And don't even get me started on how it tasted. This smoothie was not only the wrong color but the flavor of it was also extremely sour and overall tasted nothing like before. I am so upset. However I do see myself going back but ONLY EVER ORDERING THE PARADISE POINT. read more

Smoothies are always good but the service is so bad every time I go. Everyone who works there seems like they hate their job/hate serving customers. read more

I had been hearing from multiple people that we needed a tropical smoothie cafe in the west side. Now I understand why. The service is great. All of the crew is friendly and very knowledgeable about their products. The restaurant is very clean and the service is fast! I am 100% satisfied with my visit and will keep coming often. read more

it was good, but they didn't give us our sides and i had already left due to covid-19. not enough to fill up my dads stomach. i'll be checking my order every single time now:( read more

Manager on duty was no good! They messed up my order three times and never did the manager take ownership or apologize. He barley even acknowledged when I had to go back up to the counter. He was more interested in sitting down and chatting. I love tropical cafe and have never had issues with the east side location. Management needs some serious improvements. read more

Nice décor, good service, food is fantastic. I price is a bit high but it's worth it.

This place is disgusting, they messed up my boyfriends order and tried charging him double the amount he was supposed to pay. I also think it's disgusting how the girl manager thinks it's okay to call their male guests "cutie" and "babe". Please learn how to properly talk to guests. You're a manger, you shouldn't be flirting. Also please learn how to act like a manger, and act your age. What kind of manger does that. So disgusting. read more

from all the tropical smoothies in El Paso, Tx this one has the best customer service, i love the Island Green Detox smoothie from there, especially because I add an extra touch of pineapple read more

good smoothies the pb and banana flat bread is yummy so are the quesadillas and salads