Please don't waste your time going here i've reached out to corporate multiples times about the quality of my food from here it is truly awful . The first time my açaí bowl was so frozen I had to wait hours to eat it when i originally planned to eat it during my lunch break. Recently I went back to them after some time and this is how i received my food. The pictures speak for themselves lol Mind i used my rewards point to get these items and you know they take a while to rack up. read more

Tropical Smoothie Cafe - Açaí Bowl, Supposed to be double strawberries btw - Juice Bars & Smoothies Near Me - Durham, North Carolina

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I don't know where my review went but here it is again. We ordered 2 chia banana boost smoothies. We found a large amount of plastic chunks all through out the drink. When we called the location. They knew exactly what we were talking about and they said sorry the nipple from the peanut butter must have fallen in. How do you not realize you lost something, or better yet they said F it and figured the blender would do the job. When I asked for a refund they said I had to contact home office. Home office offered me a $10 gift card which doesn't even cover the cost of the drinks I had to throw out. Absolutely poor service, I will never return to another one read more

We loved it! Very healthy and tasteful.the service is fast and staff is knowledgeable. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Durham, North Carolina

Wow! I had no idea Tropical Smoothie Cafe had a food menu. I am happy to have another go-to spot for a quick bite. When we arrived, there were five forsets of patrons waiting on food. While we contemplated leaving and began to decide on our options, the food and smoothies began to come out quickly. We ordered and didn't have to wait long for our smoothies and food. I enjoyed a Sunrise Sunset Smoothie and a Chipotle Chicken Club Flatbread sandwich. Both hit the spot before I got on the road to heard home. I haven't been back since but I know where the closest location is to my house and look forward to another visit. read more

I had the Thai Salad and asked for no wonton strips which they but on . The salad was mostly lettuce with vey little chicken. My husband had a Baja chicken wrap which was predominately filled with red onions and rice with very little chicken. We will never go back. read more

Gotten a yogurt bowl from this location a few times. The fruit is always going bad and I have to waste half my fruit. I've just settled for another location. Certain locations have better food management. read more

Dear Owner: I've been visiting your store regularly since you opened and have genuinely appreciated having a new business in our community. However, I wanted to share a recent experience that left me disappointed. Yesterday, I asked the cashier--who was very polite--about the discount I've previously received as a school employee from the nearby school. She kindly checked with the manager, who returned and addressed the situation in front of other customers in a way that felt abrupt and dismissive. I was told, "I'll call," followed shortly by, "Oh, I'm not going to give it to you." What stood out most was not just the refusal itself, but the tone and public manner in which it was delivered. It was uncomfortable, especially since other staff who've seen me before confirmed that I had received the discount in the past. I completely understand if the store decides not to offer this discount but I believe that consistency and clear communication are important, particularly to avoid embarrassment or misunderstandings in front of other customers. I'm sharing this because I want to see your business thrive in our community. I hope you'll consider setting a clear policy regarding school employee discounts and ensuring it's communicated respectfully and consistently by all staff. read more

Ordered online for first time visit. My bowl was delicious but I won't be returning. Only visited due to a T-Mobile Life promotion. Y'all can do better. read more

Tropical Smoothie Cafe - Burnt buns of BBQ pork sliders - Juice Bars & Smoothies Near Me - Durham, North Carolina

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My acai bowl was completely frozen; still frozen 30 minutes after letting it sit before trying to eat it

Uh.. small shards of plastic all throughout my smoothie. Not just one or two pieces it was in the whole thing. Actual wtf moment..... ???? Hello? I literally thought it was seeds or something. read more

Tropical Smoothie Cafe - Literally spit this out... this is plastic I'm not tripping. - Juice Bars & Smoothies Near Me - Durham, North Carolina

This is the largest smoothie I've ever had hahah. There was only one size and it was gigantic. I got the chia banana which had a whole bunch of things. I think it was VERY worth the $6. I do think it would be nice to have smaller sizes though! read more

Tropical Smoothie Cafe - Chia banana - Juice Bars & Smoothies Near Me - Durham, North Carolina

Absolutely loved this place! as a new resident of North Carolina I decided to try this place as I was in dire need of a smoothie. I saw the sign that said there was new smoothie and new flatbread and I decided to give it a shot! I had the green goddess flatbread with chicken and oh my gosh I finished that so fast it was delicious the smoothie was to die for! I will definitely come back again tomorrow and get another. The customer service was great too! I enjoyed the staff and they welcomed me as a new resident and the wait was not long at all either. read more

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Came in the restaurant and spoke to the girl standing at the counter TWICE. First time my wife and I both thought she just didn't hear us, so we both spoke again, still nothing. She proceeds to do what eve she's doing on the computer and then starts loudly conversing with the person in the back preparing orders. She went back to the kitchen and came back..still nothing hello or even eye contact. We're still standing there when she just casually stops what she's doing to just stand there blankly. My wife asks "are you ready?" She goes "no. I'm waiting on this lady right here". We turn to see a lady walking back in the store and doesn't even go straight to the counter. Apparently the lady went to the car to get a gift card. The lady is then directed back to the counter and we still had no other contact with the very rude cashier. Needless to say, we left. read more

Food is always good. Atmosphere is lovely. And the service is nothing short of amazing.

My go-to smoothie place. Clean, delicious, and kind staff. Perfect when you want something healthy on the go!!

I generally love Tropical Smoothie. But every time I come to this one, it smells like someone left the bathroom door open at a rest area. And generally, the service is not as courteous as the other in Brier Creek. I'd like to come to this one more but the smell is most definitely the biggest detractor! It's crazy cause they obviously clean the place. Every time I'm here they are mopping. And they generally do a good job with cleaning the tables too. But for some reason it's as if ventilation is horrible and contributes to the smell. read more

Love the variety in the menu. Always try new wraps or smoothies. Just wish the smoothies weren't in styrofoam cups.

Been there several times now and it's become a favorite. Smoothies are about half the price of Smoothie King. They also offer sandwiches that are on par with popular sandwich joints. I get the bacon turkey ciabatta and I love it. Place is clean and fast. read more

We know that Tropical Smoothie Cafe serves up fantastic smoothies but how do they fare as a lunch option? I had the opportunity to try the Rustic Turkey & Apple Club with a side of Kale & Apple Slaw as I was not a fan of the chip options available. The sandwich was good but not something that I would rave about as I picked an option with too much kale. The menu does not have any descriptions so I would recommend reading before you arrive. Service was quick so I would probably return. read more

Tropical Smoothie Cafe - Turkey & Apple Club - Juice Bars & Smoothies Near Me - Durham, North Carolina

Man I love this place. I spend an obscene amount of money on smoothies here. Please, make it cheaper, I poor. I like the Chia Banana Boost and Bahama Mama. read more

This was my first time visiting here with my running club (the Raleigh Road Runner) after our Sunday run. I love the size of the smoothie, and the prices are very reasonable. I tried the sunrise sunset and loved how refreshing it was. It wasn't overly sweet, and I loved the relaxed environment. They also serve food here which is great. I'll have to come back and try one of their quesadillas! read more

Tropical Smoothie Cafe - Sunrise Sunshine - Juice Bars & Smoothies Near Me - Durham, North Carolina

Everything was fine until we went to check out. The lady checking us out tipped herself by reaching over the counter to hit enter on the card pad. I would've tipped normally, but she put it in herself. Other people came into the place and ordered too, she proceeded to do the exact thing, tipping herself without the customers consent. I'm never coming back to this location again, and I don't recommend anyone else going there either. read more

This place is terrible!!! We eat at Tropical Smoothie all the time and I've never experienced such disgust! We ordered 2 wraps and this bbq flatbread. As you can see, the flatbread was a disgusting mess. The wraps were cold, cheese wasn't even melted. The smoothies were at least done right. The service and attitude of the girls working was terrible. I didn't even complain because I didn't want to deal w/the attitude. We just threw our food away and drank smoothies because we lost our appetite read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Durham, North Carolina

I didn't realize it took 15-20 minutes to make a Strawberry Banana smoothie. I saw several people come in after me with more complicated orders that got their food and left before me (not online orders). Definitely won't be back. read more

I love going to tropical smoothie during my lunch break. They are quick and convenient. I usually get the mango madness smoothie with chipotle chicken flatbread. Only thing would be, the last few times I went I didn't get chips because they didnt have the chip stand. Unless I'm just being slow, it's not there and I'm really disappointed not enjoying that crunch with my sandwich. read more

I love this location. It's super clean and the employees are always nice, patience and helpful. They always have new selections. They have the best smoothies. I love these over smoothie king. I usually get the Bahama Mama. Yummmyyy strawberries missed with white chocolate. Also, they now have a short kids menu. So if you don't want that huge size, opt in for the smaller one. Free wifi here and the bathrooms are in the back. The food is great here. The wraps, chips and salad. Download their app and you can now earn points and be rewarded for all of the money that you spend here. read more

Tropical Smoothie Cafe - Inside - booths and tables - Juice Bars & Smoothies Near Me - Durham, North Carolina

Great food. Awesome sandwiches. The smoothies are amazing but a bit pricey. The manager is awesome. He's quick to fix a mistake if one is address. He is also very respectful and does a great job at making customers feel valuable. Awesome location. It's normally really crowed during lunch time and the parking is really chaotic. 4 stars!! read more

Tropical Smoothie Cafe - Chicken BBQ sandwich - Juice Bars & Smoothies Near Me - Durham, North Carolina

I hate leaving bad reviews but to wait close to an hour for a few smoothies is really bad. Three stars is generous. I hope you can fix it before you close down. read more

Not just snootiest anymore. They also have wraps, sandwiches and salads! The Island Green Smoothie is delicious with spinach, kale, mango, pineapple & bannana. read more

Tropical Smoothie Cafe - Not just snootiest anymore. They also have wraps, sandwiches and salads! - Juice Bars & Smoothies Near Me - Durham, North Carolina

Always a great lunch spot for quick and easy service. Recommend using the mobile app as you get rewards along with ordering ahead and just picking it up. I almost always get the açaí smoothie and take out the sugar. Today I tried the pesto flatbread! It was the perfect size, not too big where I felt stuffed after eating it. I ordered on the mobile app and it was ready in less than 5 minutes. Parking sometimes can be interesting but they recently expanded so it's much better. Quick friendly service. If your in a rush it's a huge plus! read more

Tropical Smoothie Cafe - Açaí berry smoothie, yummy before I took the pic - Juice Bars & Smoothies Near Me - Durham, North Carolina

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If you want friendly service, this isn't the place. If you want a decent smoothie from this specific franchise location, this is not the place. If you need to use the restroom- this is NOT the place. Save yourself, do not go here. read more

I had been looking for an opportunity to try this place and finally was in the area and remembered I had bookmarked this awhile back. This place is definitely hopping especially around lunch time but the staff handled the rush well. I ordered the Thai chicken salad bowl and a smoothie. Unfortunately, the Salad did not wow me. You only get a small dollop of the chicken and the rest is shredded lettuce that is used on the wraps. After a few bites I was left with a bowl full of straw like iceberg and ended up dumping it. Definitely not worth it and would not get a salad there. The smoothies are much better and quite fresh and huge! If you like smoothies you can't go wrong here but I can't really say that about the food. read more

I've been to this place recently about 4 times. Each time trying a different smoothie. The smoothies are great. Pretty good price for the size. I've had pretty good service from everyone that has served me. One girl even helped me pick out a smoothie. Haven't tried the food yet so idk how it is. Overall great experience. read more

Ordered a few weeks back through THEIR APP, tried calling the location, & it's an automatic hold repeating the same message over and over a few weeks ago. I was on hold 27 minutes trying to locate where the order was after being an hour late for delivery. I finally hung up the phone and 30 minutes later someone from door Dash contacted me and asked "did anyone ever bring your order?" I explained to them 'no' and when I tried calling the store no one answered... it's two hours later & my food was supposed to be here in 35 minutes, so door dash sent someone to go have it remade and deliver it. Today I ordered door Dash again from here & the delivery girl rings the doorbell, hands me the wrap, and I asked her, where is the smoothie? She stated the store told her there was nothing else besides the wrap in the bag. I looked at the receipt stapled to the bag she handed me, took it off the bag & showed her I paid for the a smoothie as well, and she stated, "yes I see it, that's why this wrap was $20, but I don't know what to do?!" I again called this location and all you get is an automated greeting asking you to hold and it plays over and over and over after 15 minutes I hung up the phone. I have no idea if the girl is coming back with a smoothie , but two times in a row has been an epic fail. They will not answer the phone at that location and have dropped the ball two times. I would not recommend this location again. I would not like to have a negative review for a business but if they would answer a phone to even know there's an issue that would at least be very beneficial to a consumer but after two fails in a row, this review is merited. Not happy with company! read more

I always place an online order and their speed is unmatched! My order is always ready when I arrive and they have great customer service. Very clean location and great tasting smoothies! read more

Surprisingly good meals for a smoothie place. I've gotten wraps, flatbreads, and quesadillas. Really tasty and not expensive! Even the peanut butter-banana flatbread was good! read more

"Excellent smoothies!!!! However need to change who makes your cups, the ink smudges off on your hands with condensation build up. But otherwise no complaints. The staff is friendly and the prices reasonable." Clear results read more

Randomly decided to close 30 minutes early and they were stopping customers from entering. Horrible customer service.

I typically am a huge fan of this Tropical Smoothie location in Durham, however this afternoon has completely changed my perspective. Today I went in to grab a bite with my sister and received mediocre service from the staff and waited an extremely long time for my food. Although the finished product was delicious it would be great for the weekend staff to smile every once in awhile and make paying customers feel welcomed. I will continue to ONLY frequent this location during the work week when the pleasant staff is working. read more

Normally I have good things to say about this location but today my experience was horrible. I only ordered one smoothie and only one person was in front of me at the time of arrival people were coming in after me and received their orders before me I waited about ten mins and right before I was about to get irate my smoothie was brought out I truly felt discriminated against because I was in my Tsa uniform it just doesn't make sense that people who weren't online orders and came in behind me received their items before me truly unacceptable read more