We enjoyed the food at this Alpaca Peruvian Charcoal Chicken location at South Square in Durham. This is a relatively new Alpaca Chicken location. It opened in September 2020 and is celebrating its one-year anniversary this month. Congratulations to the business for opening during and making it through the unvaccinated phase of the COVID-19 pandemic. I can't say I'm surprised because Alpaca's food and business model are takeout-friendly.
This is a fast-casual restaurant chain with currently nine locations throughout the Triangle. At the time of writing this review, Alpaca Chicken goes as far north as Durham and as far south as Sanford. I believe the chain's first location opened on the north side of Durham in 2007: https://www.yelp.com/biz/alpaca-peruvian-charcoal-chicken-durham-2. It was originally known as Mami Nora's. I found this new location at South Square when searching Yelp. It's the closest Alpaca Chicken location to my wife and me.
We visited for dinner on a Tuesday night around 7:00pm. We dined in. From the time we got there to the time we left, the restaurant had a steady stream of both dine-in and takeout customers. Based on our visit, this place seems to be well-established and popular.
Here's what we got:
* 1/2 Chicken ($11.99) - 100% all-natural Peruvian rotisserie chicken - white and dark meat, includes two regular sides; I chose maduros (sweet plantains, +$0.50) and tostones (green plantains, +$0.50); these sides cost extra because they were "premium" sides
* Lomo Saltado ($12.99) - tender strips of steak, Roma tomatoes, and red onions sauteed and served over French fries with a side of white rice
* Rice topped with beans (a.k.a. rice and beans) - a la carte regular size side ($3.99)
* Caramel Flan ($2.99) - caramel custard topped with a layer of soft caramel
My wife and I were both impressed with the quality and taste of the chicken. Simply put, it was delicious. Both the white and dark meat were tender and flavorful. I can see why this place was busy and why this brand has grown to nine locations in 14 years. There were self-serve dipping sauces for the chicken, a yellow sauce (mustardy, mayo-y) and a green sauce (definitely spicy). The chicken was so good, in my opinion, that it didn't need any sauce - even the white meat. The sauces made the chicken that much more delicious. The rotisserie chicken skin was delectable and overall, the smoky flavor, excellent texture, and great meat quality made this some of the best chicken we've had in the Triangle to date.
The menu is fairly streamlined in terms of selection. Along with chicken and Latin American sides, there are a handful "made-to-order" entrees such as the Lomo Saltado we got. They make the made-to-order distinction because the chicken is already cooked in batches. When you order, it's cut and sides on the ordering line are added to your plate. I would say Alpaca is like Boston Market in this sense. Some sides, like the tostones, are made-to-order and aren't sitting on the line for immediate serving. Alpaca looks like a great catering option too.
The sides were pretty good. I liked the maduros the best, but that's generally the case at any restaurant that serves maduros. Alpaca's maduros were just as sweet and yummy as I've come to expect of maduros. My wife decided to get an a la carte regular-size order of the rice and beans and I'm glad she did because it was addictive and gratifying. Rice and beans is a simple dish that's both healthy and comforting. I think they might season and/or butter the white rice here because it tastes too good to be plain. The tostones were fine. There was nothing wrong with them, but I'm not sure I'd order them again. I'd probably go for the yuca fries or green beans next time. The tostones were tasty and had good texture.
The Lomo Saltado was savory and satisfying. It hit our table hot out the kitchen. I believe the steak they used for this dish was sirloin steak. If I had to nitpick, it was a little too well-done and salty for me. The steak could have been more tender, but it was seasoned and flavored well. The tomatoes and onions tasted fresh. The white rice was the same as described above in the rice and beans side dish - simple yet addictive. The portion size was large and filling, though I think they could have added a bit more meat.
As for the Caramel Flan dessert, I can't say I recommend it. It wasn't bad. It was just very... average.
Service wasn't bad either, but it could've been better. Our cashier was Jennyfer and she was nice/polite. Our orders came out quick. The manager fellow was nice and got my takeout containers and bag as soon as he could. The restaurant appeared to be fully staffed. However, tables and seats in the dining room were neglected and needed to be cleaned. My wife and I had to wipe down our booth. I didn't notice any tables being cleaned while we were there. That was really my only gripe with this place. It just didn't feel completely clean. read more