SUCH.A.BUMMER. Peyton (I think that's his name) was…read moremanaging this fine Friday night. I walked in about 720pm, there were 4 employees and just me. The place was empty. Placed my order and saw the cashier gave me two cups and I only wanted one. She told Payton (the mgr) and he continues to put bread away and stock shelves while one other person was making our sandwiches. Clearly he was busy and I am in a rush traveling. I decided to let the one guy that just showed behind me go-ahead and I'll run to the bathroom and finish up once I come back. Now Payton is stocking the chips. It is pretty clear that these things are a priority over the customer. Then I decide I'll fill up my coke while I'm waiting for him to get around the counter to be able to take care of me. Finally he tells me we have to refund the transaction and rerun the card. Okay. We do the stuff and I get a new receipt. I get in the car and unwrap my sandwich as we drive away (it took a good 20 mins exiting from the freeway to get back to them, hitting all 5,348 stoplights red between the freeway and their store ~1 mil away). NO HOT PEPPERS. This is traumatic. The entire reason we didn't choose Five guys or Panera or Chic-fil-A is bc of these dang hot peppers that are so flipping good. WHAT A BUST. A couple suggestions: 1- if you have FOUR people working to every ONE customer and you can't make the sandwiches 100% accurate there is seriously something wrong 2- if the cashier is calling for your help as a manager or supervisor then stocking the shelves come second... get over to the register and help 3- it might be a good idea to have the cashier repeat orders so the guy getting ready to make the sandwich hears (and doesn't miss the hot peppers) and the customer can correct if she says 2 drinks and you only want one before you swipe your card HOWEVER! The bathroom had justtttt been mopped and seemed really clean. The entire store seemed bright and clean. The sandwich was yummy despite my beloved hot peppers were missing. I don't like the idea of micromanaging your food prep people in order to receive what you order but this spot seems like a must.

Kali was working solo when we visited and she had a great attitude, was prompt, and had the place…read morelooking spotless. You would have never known she was handling it all alone. Hope they know what a great employee they have and treat her well.

Tried JMS for the first time today. I've driven past the shop a million times, and never was…read morestopping in that shopping mall. I was greeted as soon as I walked in, ordered, and quickly had my sandwich. I ordered a roast beef on rosemary and Parmesan. It was pretty good. About the same price as other sandwich places, with more meat and provolone cheese than other shops for certain. I'll go back I'm sure. The picture doesn't do the sandwich justice because I crammed it in my bag before arriving at the office to eat it. The restaurant was clean. Kids would probably like to eat here. They have chips and cookies, too. Worth a stop.

Excellent sandwich quality from this location. I like their bread better than any other sub shop…read more Service is always fast and the place is clean. The staff is all business and they should smile a little more. Best sub in the area! We come here regularly.

Hey this is a cool sandwich spot. I love that you mark on the bag what you want. This was a good…read moreplace to stop and try if it's one near you. The staff are very friendly and help answer questions. This location is small not a lot of space for big parties.

My husband was kind of excited to see this restaurant because it had been a while since he had…read moreeaten at one. We were headed back home and needed to get gas. This location is attached to a gas station. My husband walked in and was not acknowledged at all. Not a look. Not a word. We decided to spend our money elsewhere. We won't be back.

Clean facility and delicious subs! Ricky was very kind and made my food quickly and with skill!read more

$80 for four sandwiches with molded bread, keep up the great management.. won't be ordering again.read more

I'm so impressed by this restaurant that it's my first recommendation to my friends and family that…read moreare coming to visit me.

We really enjoyed this place. It was absolutely packed when we got there, so obviously it's a…read morepretty popular spot in Bowling Green. Even with how busy they were, the service was surprisingly fast. I honestly couldn't believe how quickly our food came out. The pub burger was fantastic, but the sweet potato fries were the real surprise. They might be some of the best sweet potato fries I've ever had. Good food, great service, and a fun, busy atmosphere. We'd definitely come back!

This chain serves up an atmosphere that represents a love for all those are called to serve in our…read moremilitary branches, our police, firemen, and more. We found this location when clamoring for a quick and good bite, and the staff went above board so much that at the end of our week, we moved a meeting with two servicemen to share the food experience. The pitmasters know their stuff, and deliver top notch food worthy of recognizing service. From the ribs, to the pulled pork, to my favorite, the moist brisket... it's great. It still is outdone by the staff's devotion to honoring those who wear a uniform in service to our civilians. Living and breathing the idea of Semper Fidelis, their attitude and interactions were amazing. We arrived on the day a Blue Alert went out, and returned on the day for the service of what we later found was a fallen State Trooper. I wish we knew the names of these teammembers, but a definite kudos to all, and especially their interactions with our two retired servicemen.

In town visiting. This place has some of the nicest people working here with some of the worst BBQ…read moreI've ever has. Brisket was dry and chewy. I was totally disappointed.

Food is consistently good - I had one of my favorites - the chipotle chicken panini. Plus it is…read morestill reasonably priced these days.

Great place to eat! Very similar to McAlister's Deli. We split the WiseGuy panini and chicken…read morebaked potato. Both were excellent!

Stopped in for a quick bite on our way to Nashville. Very nice and cozy restaurant with that…read morehometown feel. We were immediately greeted when we arrived by a very friendly staff. Asked for recommendations and they were spot on. Food was delicious and made fresh. Will definitely be back. Locals enjoy, this is a hidden gem!

Delicious hot Italian beef sub with grilled peppers and onions on crusty bread with a side of au…read morejus.

I really wanted this to be a cute mom and pop restaurant in bowling green. It's not. I drove 15…read moreminutes out of my way to try it. Full disclosure, it's like a mix between Panera and Starbucks cooked items. Long wait. Kind staff but it's definitely like a normal franchise kind of restaurant. Once I realized it wasn't a local spot, I adjusted my expectations. You order at the kiosk and then they bring out your order. I ordered egg bites. They took so long the kitchen gave me a double order for free. Very kind of them. They were good and yummy. I think they are experiencing staffing conditions just like everyone else. Just make sure it's what you want b4 you go. It was a little expensive for what I got so I wouldn't be back but I wanted to leave them a good review because I think it's important to keep businesses like this open and thriving.

This was our first visit to the restaurant, and will be our last…read more After ordering and waiting for our food, we discovered that the fruit had mold. You read that correctly. Mold. How did it come out to the table with mold??? The restaurant eventually replaced it. Also, the potatoes were cold. The kitchen brought out new potatoes that were identical but had been microwaved to a crisp. Hopefully they can improve on the quality of food they serve to their customers.

4.5 Burger & Bowl doesn't serve fast food, they serve good food, as fast as they can! Love their…read moremotto. Nice setup inside, lots of seating, and very clean. Order at the counter, then grab your food when they call your number. Zero complaints on the food we ordered. Everything was tasty and fresh. I love that they offer lettuce wrapped burgers. Highly recommend the onion rings.

This place has a cool vibe! It was very busy when we went but it didn't take long to get our food…read more All of the employees that we interacted with were very nice. The burger and chicken sandwich were good but nothing special. I definitely expected the El Diablo burger to be spicy but it wasn't. Fries were yummy. Might go back if someone else suggests it. It has a coffee shop vibe so it would be a nice place to work on your laptop or meet a friend for a chat!