I've been coming to this nail salon for about three years now, and overall, I truly love it. Like…read moremost salons, your experience can depend on which technician you get. Some are good, some are just okay, and some are absolutely over-the-top amazing. When you land one of the great ones, the experience is chef's kiss. One thing that is consistently excellent is the cleanliness of the salon. It is always spotless. There is a very kind gentleman who goes around with a homemade cleaning cart and resets each station almost immediately after a client gets up. He sanitizes everything thoroughly, which really gives peace of mind. Services come with a complimentary beverage, which is a nice touch. Options include water, soda, wine, and beer. The gentlemen who work at the front desk are also extremely friendly, flexible, and always in good spirits. They're easy to talk to and willing to work with you if you have questions or need accommodations. Pedicures are one of my favorite services here. I usually get the Volcano pedicure, which includes a warm, scented neck wrap such a relaxing detail. The massage chairs are great, and I appreciate that they use a timer for the massages, so you're never shorted on time. I do usually ask them to turn the water a bit warmer during pedicures; I think they keep it cooler by default to avoid burning, which I understand and appreciate. Manicures are also very well done. I like that most technicians have their own individual stations, which helps keep things organized and personal. Many technicians also have Venmo or Cash App QR codes at their stations for tipping. If not, you'll need to tip in cash so keep that in mind. There is a card fee if you pay with a card, but there is an ATM located to the left of the front desk if you'd rather pull out cash and save a little. They offer a wide range of colors, styles, and techniques, so whether you're going for something simple or something more detailed, there are plenty of options to choose from. Overall, this salon has become my go-to, and I plan to keep coming back. Technicians Bim - Absolutely wonderful and hands-down the best at nail designs that I've seen. If you're looking for detailed, creative work, Bim is a must-book. Megan (Eyebrows) - I go to Megan for my eyebrows every time. She is fantastic. She originally worked at another salon in Mechanicsville, and I was thrilled when she started working here. She's been doing my eyebrows since 2018, and I wouldn't trust anyone else.

I avoided ruby for years after a poor experience but received a gift card as a gift. My husband and…read moreI went and had 2 basic pedicures, a basic manicure and a full acrylic set. The pedicures were great no issues. The nails however. The woman took a chunk out of my husbands finger when trimming his cuticles and then tried to quickly out liquid bandage on it before he noticed in a coverup effort vs cleaning it then and there and apologizing. While my nails initially looked fine aside from a little bit of shaping issues on one or two (not a huge deal at all) less than a week later (services on Wednesday, pictures taken on following tuesday) 6 of my nails have EXTREME wrinkling and lumps in the gel polish. These were first noticed Friday while on vacation and got progressively worse over the weekend resulting in having to remove them. 2 stars for the pedicures, but will not be returning considering the already overpriced services. ** photo added to show puddle of wet gel polish beneath top two layers of cured/semi cured polish and top coat**

Horrible Experience! I do not recommend! I've been here…read moreseveral times, quality gets worse each visit. I'll never go back again! One person did my pedicure (rushed) then they switched people and another person did my manicure (even more rushed) Sloppy! Did not touch my cuticles. Cut my nails & filed, then charged me extra for doing so. Ridiculous! I paid for mani & pedi and they charged me more for "shaping my nails", I've never had this extra charge in my life! Sloppy, rushed, horrible manicure- I will not go back!!

I've used Relax for nail care on and off for 15 years. I recently started going back vs doing my…read moreown pedicure and manicure and while my nails look nice, every time I go I pay a different price, even with the same exact service and nail tech. My first few times I paid $70, then it went to $90 and the last time $100, and the nail tech was so distracted and there was zero pampering. I'm going to try a different salon to see what I get and I'm going to ask the price before I book an appointment.

Although friendly, my nails look a hot mess plus she cut me I was bleeding on my cuticle and…read moreoffered no discount! Live and learn, won't be back.

VA Nails is the salon for anyone who wants professional service in an aesthetically pleasing…read moreenvironment. This salon is exceptionally clean & accommodating. The nail technicians are friendly and eager to please their clients. "Q" is my preferred nail technician. I'm still a fairly new client as I've only been 3 times, but I am now a permanent client because he has never disappointed me. I have been wearing my natural nails for 5 years, but with me getting married this weekend I wanted something extra special and elegant. He DID NOT DISAPPOINT.

I love this place! First off, it's HUGE. I imagine they have room for walk ins all the time. I…read morewalked in at 5pm on a Monday and they took me and my fiancé immediately. We both got pedicures- the milk and honey option, which was $55 I believe (without tax and tip). Hot stones, scrub, hot towels, amazing smelling lotion, etc. The staff were awesome, so nice and quiet and funny, and were efficient. They did a great job with my calluses and cuticles, and I'm a week out from the pedicure with no chips at all. The store is extremely clean, smells great, is well lit but not aggressively so, the chairs are comfortable, and the equipment all looks really nice. I will say neither of us got gel polish, so I can't speak to that, but my pedicure was a 5 star experience! I'll be back for sure :)

1/26/24: I just…read morewanted to update you all! The shop is still A1! This is my go to nail shop. They are a little more pricey but their service is worth it! I've been to 3 different technicians and they all are top tier! Nothing but great service.

Lynn was great! Great Customer service! Liquid gel with Essie…read more LOTS to choose from. Please go!

Lisa did a wonderful job with my nails. I had liquid gel with gel nail polish on my hands and toes…read more She was very detail oriented and friendly. The salon is clean and spacious.

Very efficient service. Highly recommend the service. Kim extremely helpful and excellent.read more

My visit was okay, felt a little cramped due to them being busy and the place being small. Pro: the…read morelady did a good job on my shape. Cons: The polish discolored after a week & half (I got French tip gel polish). It was hot in there.

I had an overall good experience for my first time at this salon. I have been trying to find a good…read morenail salon close to home since moving to the Mechanicsville area, and I would say this place has potential. Staff was friendly and they were able to accommodate my need for a walk-in gel manicure on a Sunday afternoon. The salon appeared clean and well taken care of from first glance, but it does look like they are rebuilding their polish displays as they still appear unfinished. The salon is not very big, but they do have about 8 manicure & pedicure chairs, as well as a small waiting area in the front. I was helped by 3 different people while I was there, and did have to move halfway through which was slightly inconvenient. They used a fast-acting polish remover instead of soaking with regular acetone and wrapping in foil, and I didn't like how it made my nails feel. The lady who did my actual manicure was pretty good, but didn't clean up the edges very well. Overall, this was not the best experience I've ever had with a nail salon, but if you need a quick manicure, they will do a good job in a pinch!

My son and I went in for service only to my paying $179 and I was trying to figure out WHAT did I…read moreget? Looking at the receipt it looked like I paid everyone in the salon. Let's just say I will be looking for another salon

Been a customer for 10 years. I come weekly. Appointments are a must and make them well in advance…read more Books up fast. One of a kind nail experience. I have never found any place like it. No fake nails! The sugar scrubs are homemade and absolutely the best. Same with the foot cream. Brittany and Nikki are the best. Super customer service focused. First time there get a moisture maintenance treatment for free. You will be hooked!

Their body scrub is the hands-down best body scrub I have ever used. And I'm a true body scrub…read moreconnoisseur! It leaves your skin, super soft and silky. I believe they are handmade at the store also. I haven't received any nail care there yet before.