I love this place. I get fresh food for my Conures here plus accessories. It is the place to. I love the Birdtician. He has me laughing everytime I bring my Sun and Green Cheeked Conures to clip their nails and wings and beak trims if needed. He is the bird whisperer for sure. I watch my birds and others melt and pretty much fall asleep in his hands. It is actually a gift of his. Always has been! read more

Tropic Zone - Pet Groomers Near Me - Phoenix, Arizona

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Took both of my conures to Tropic Zone for grooming. The groomer did a good job clipped the wings, and nails.

The owner and staff here are amazing! They lived on our sweet bird until she was ready to come with us and have been so helpful with any questions or concerns since. They also keep a great stock of everything you need plus grooming on site. read more

We purchased a cage there for our Amazon. Staff were very friendly and knowledgeable. We've stopped in to other / competitor stores that were either not as well stocked or didn't have a the staff which really knew birds. This location seemed to be the Goldilocks of them all ("just right"). They do offer bird sitting but we haven't needed to use them for it. We unfortunately moved to the complete opposite side of town but we like to stop in when we can. read more

Been debating getting a bird and stopped in to Tropic Zone to check it out- their staff was more than happy to answer my plethora of questions. It was very informative and made me feel more confident exploring bird ownership. I also appreciate that they don't seem quick to get rid of the birds they have for sale for the best interest of the bird especially birds being rehoused. The store itself is loaded with toys, treats, cages etc! read more

i love parrots so much, a worker immediately came up to me and started explaining how the establishment was set up because it was my first time coming here. will be coming back again and again and again. these birds are so precious and it's lovely to see them have a space they can flourish in. read more

Tropic Zone - cockatoo - Pet Groomers Near Me - Phoenix, Arizona

We love this place! They have so many beautiful birds and it's always fun to see what new lil babies they have. We wanted to get a new birdie and we fell in love with a baby mustached parakeet. We held her a few different times and she was so sweet and friendly. You can tell they really spend time and take great care of their birds! They are also priced very well. We finally got our baby when she was 4 months old and ready for a home! Now at a lil over 6 months of age we're so happy we got her from here, as it really shows how much care they put into hand raising our precious Kiki! read more

I have been coming here for years for supplies for my birds. My newest addition to the family is my peach faced lovebird. I got her from Tropic Zone and she's wonderful. I was able to visit her once and play with her during the time she was still being weaned and preparing to go home with me. Tropic Zone has an amazing amount of toys and food -- more than I've seen from any other bird store in the valley. Anytime I'm low on food or I need to stock up on new toys, I can easily get everything I need in one trip. I drive here all the way from Tempe. Staff are very knowledgeable and make sure the birds are well taken care of. If you ever need advice on anything bird related, they are more than willing to help or offer guidance. The store is very clean and organized. Though I haven't utilized the service, they also offer boarding which will be helpful if I go on a trip. I am confident in leaving my birds there if needed. You can also get your birds feathers clipped, beak trimmed or nails trimmed. I plan to continue doing business with Tropic Zone for as long as I am in the valley! read more

Tropic Zone - My girl Chili when she was a baby. I was visiting her before she was ready to go home. - Pet Groomers Near Me - Phoenix, Arizona

Birds were really cool , no pigeons unfortunately , I was being followed the whole time I was in there read more

Tropic Zone - Pet Groomers Near Me - Phoenix, Arizona

I have two pet birds, and Tropic Zone is my favorite bird store in the Phoenix area to go and purchase food, treats, and toys for them. Tropic Zone is about a half hour drive from my home, but totally worth the trip. They are a very clean store with friendly and knowledgeable employees. The birds they have in the store are on perches and love to interact with customers (from a distance, of course). They have a great variety of bird food and accessories, and offer in-store bird grooming on certain days of the week. read more

I have used Tropic Zone now for a couple decades and I love it and the people there!!

Highly recommend this location, outstanding. Go above and beyond love what they're doing. Not an unhappy employee in the place, we lost our bird, someone found her and they took it to this location. They trimmed her wings while she was in there. They were very concerned loving. We took her buddy with us so that they would know for sure. She belonged to us. They trimmed his Wings also and did not ask us for anything. No charge. Amazing good people out there still. read more

This is the best place to go for any of your bird needs! Family owned and operated which I love to support. Their knowledge and love for birds is second to none. We rescued a green wing and would highly recommend visiting to learn more if you are interested in getting a bird or already have one. Also, their boarding service is a pet resort in how they care for, treat, and support your birds needs. read more

Tropic Zone - Shiloh - Pet Groomers Near Me - Phoenix, Arizona

We did not have a great experience with this store. The interactions with staff were awkward and unhelpful. Looking at the reviews, it seems that if you're a regular customer, you might have a better experience. We ended up going to Birdz & Beyond. The staff was 3 times as friendly, they took time with us, and are over half the price. read more

I haven't visited here in in over 10 years. I couldn't wait to visit again. We have a couple pet stores in our area, but they do not carry near the bird supply inventory as Tropic Zone. I like to make sure our sassy greencheek has the latest island greatest in natural food, treats and perches for her cage. I found some great products and a rope too. It is good for them to have different shapes, sizes, textures and thicknesses of perches for healthy claws. One good thing is they keep busy there taking care of the birds and putting away inventory. It isn't quite the hang out as it once was. I am sure the pandemic has a lot to do with it. Videos or photos are no longer permitted inside. Last year some goofball was taking photos and pretending to sell the birds online and defrauding people. They still have a groomer to clip nails amd wings as needed. He has 25 year experience. I do it myself now, but thought it would be good to have a professional take a look and make sure they didn't need to be clipped shorter than I felt comfortable clipping them. He did a great job. I got lucky and one else was there. Normally there is a line. They offer a lot of seating to wait. Cages, food,, accessories and so much more. They have a large selection of birds and do boarding too. read more

Tropic Zone - Pet Groomers Near Me - Phoenix, Arizona

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Today I had to call with very sad news that one of the budgies I purchased from here a few years ago had passed. The reason for my call was to find out if maybe I had done something wrong or if my remaining budgie, John Wayne, needed a companion or not. I spoke on the phone with Trace who comforted me through my tears and made time to talk through my loss and what I needed to do for John Wayne moving forward. Trace is why I'm writing this review, the empathy he displayed with me and the knowledge/suggestions he had were exactly what I needed. I genuinely don't even know the last time I have received service like this (granted I can't say I've ever cried on the phone after losing a bird- def a first)...I live in CA and will be flying out to AZ this weekend to vote with my dollars and give my money to this place because of the amazing compassion and time Trace gave me. Give this guy a raise- he's a keeper. read more

I got a blue parakeet from there and he was the best bird but sadly he died from a heart attack but they give great service and awesome prices for there stuff and birds read more

Not sure what all the negative reviews are for with this bird shop. My son had been talking about a pet parrot for weeks, I remembered this place from years ago because it was next to my old nail salon. We ventured in and checked the whole Place out. We were greeted right away and not bothered while looking throughout the store. We spent some time in the back watching the birds play- there was 1 or 2 birds in the building with little to 5 feathers because they picked them off themselves... looked very stressed but we were informed 1 of them had just lost its mate so understandable. We then moved back up to the front of the store checking out all the little birds and found out that my son wanted a lovebird. The store also has big perches for the birds to chill on upfront and the birds put on a great show lol!! They were yelling at each other for a good minute until the employee came out and told them to stop, instantly they were quiet. It was funny and cute for the kids. The employees were all very knowledgeable, so much so we walked out with our new bird Juno! Great experience for the whole family. Definitely recommend checking them out even just to stroll through. read more

Tropic Zone - Pet Groomers Near Me - Phoenix, Arizona

I've been going into Tropic Zone for about eight years that's how old Tillie is which. I knew nothing about birds. Dawn is the owner and runs store like a fine turned clock I have learned a lot from her and employees. I will be taking Tillie there for boarding I do this about every two months and Tillie let's me know she wants to see her birdie friends. Anna is groomer the only one I will use for Tillie my African Gray. And store is spotless cages also. read more

Very friendly employees & birds. I don't have a bird, but I went in with a friend to check things out. Super fun experience!

Amazing store with fantastic employees that are very knowledgable. The store is as clean as they could possibly make it.

This is my all time favorite bird store by far, and that's counting bird stores in other states I've lived in (Colorado, North Carolina, Illinois). I've been going to this family business ever since Dawn's mom owned it back in the day when it was called Chirp-n-Dale's back in the early 90's. Bird keeping is clearly in Dawn's blood. She's probably forgotten more than I'll ever know about it, and that's why I love going here.. I love being surrounded by people who love what I love and know even more than I know. They offer bird grooming services which helps me maintain a certain peace between myself and my Velociraptors (parrots). They have a great variety of food, treats, toys and all the accessories you could ever want. Make this your favorite store too, you won't regret it! read more

I have been going to Tropic Zone for about 8 years now. Dawn the owner is amazing, she is very particular when it comes to adopting or buying a bird from her. I remember the first time I went in with my 1st cockatoo who was very skidish, after going in several times with her and Dawn noticing her improvement over the years she ask us if we would give a forever home to another one, of course we said yes, well that resulted in him plus 2 more that needed a home. We now have 5 cockatoos, 3 came from Dawn, 1 from a rescue and our newest one which is a direct sibling of one from TZ, that she knows I wouldn't recommend ANYWHERE ELSE from anything from a new feathered family member to all their needs!!!! TROPIC ZONE hands down is the place to go. We love ya'll, The Mueller bird gang read more

Love this place! I have recently purchased a Sun Conure and got excellent knowledge tips on my bird! The staff is very friendly and educated on each and every bird in there store! They make you feel like a friend! There is everything you need for a bird as well, from cages huge to small, bagged bird feed to self scoop feed, and from all cage accessories to a whole wall of bird toys! The birds are beautiful and in excellent health! They have birds as big as Macaws and as little as Finchs! read more

Tropic Zone - My baby Sun Conure I am awaiting to take home! - Pet Groomers Near Me - Phoenix, Arizona

My very first job ever was working for a bird store called "Chirp and Dales." Very cute, I know. Well, 12 years later, Chirp and Dales has relocated and switched names to Tropic Zone. My favorite thing about this store is that each of the employees absolutely loves the birds there. They are very knowledgeable, pretty friendly, and very in-tune with the birds needs. They have a good variety of bulk foods, and a huge selection of toys. They also have grooming items, carriers, cages, perches, and an array of treats. Pretty much anything you need for a bird, Tropic Zone has. They also do boarding ($10-15 a day!!) and grooming. Today was my fourth or fifth visit to the store, and I made a very special purchase that will ensure I keep coming back. Cotarra is the newest addition to the Williams-Gold family :-) I forgot to mention that you can bring your winged friend to the store and sit them on the perches attached to the shopping carts! Supppper cute!! All around A+ read more

Tropic Zone - My New Baby, Cotarra... Adopted at Tropic Zone - Pet Groomers Near Me - Phoenix, Arizona

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Oh my GOSH if I could give more stars I would....Five does not do it justice!! Let me start from the beginning. I have wanted a large bird for a long time (think Macaw). So we started going to bird stores and there is one in the valley I've been to a couple of times. I like to think I'm a decent person so I won't put them on blast here, BUT both times I went there I fell in love with the same bird. (I didn't realize it at the time) but I could never play with him and he's never for sale he's a "shop" bird. In fact...all the birds I fell in love with seemed to be not for sale. For a bird store, that concerned me. Their prices were pretty high and the sales people weren't that friendly. So I googled bird stores, and Tropic Zone came up. It was kind of far, but on line it said that you can "test drive" the birds, WHAT??? I can actually touch them?! I was sold. So we went out there to check them out and it was a bird haven. Birds EVERYWHERE. Now at the time I went it was feeding time, You see, they breed an hand feed / raise there so they were busy. I patiently waited and they started showing me birds. To my immediate dismay they brought out a Parakeet. My heart sunk. I didn't want a tiny bird. I had had several parakeets before and I realize now the reason they were not good pets was because they were sold from a box chain store. She instantly stole my heart. She wasn't the normal green / blue color. She was a pastel green very pretty. She sat on me the whole time and nuzzled me and preened me. I was smitten. I purchased her that day BUT I couldn't bring her home because she hadn't weaned yet. But that was amazing because that proves that they aren't just after the dollar. I decided to call them a couple days early and check on Sprite (that's what we named her) and they took the time to call BOTH feeders to check on her status. They both confirmed that she had been weaned. So I got to go get her. Tropic Zone is friendly and amazing, not only did they do an amazing job with my feather baby, but they give you discounts if you buy your bird there. When we walked out, Dawn had gifted us the cutest travel cage...I was speechless. They even gave us a GENEROUS amount of their special blends of seeds / pellets and some millet to get her started, even though they knew I had purchased that stuff from them already. I'm not lying when I say I had tears in my eyes. These are the best people in the world! I will NEVER go to any other bird store again, I don't care if I move to NY. lol. Their prices are un beatable. They make sure you fit with your bird and vice versa. They are knowledgeable, sweet and caring. They make their own toys and have a section where YOU can make your toys too. I am a life long customer I promise that! Thank you Tropic Zone (and Dawn especially xoxo) read more

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Awesome store My mother gave us an umbrella cockatoo, which she said the place she bought her at told her she was a baby but after bringing her here and getting her groom we were told she was much older at least in her teens. She is having a hard time adjusting to us and we thought we were doing something wrong. We learned we need to be patience with her since she probably has never been held and since she is older we need to give her time. They offered the help and even told us what types of food would be good for her. This is our 3rd visit to this shop and it is our favorite. You can tell they love birds and are willing to help their customers out. This store is a little far from where we live but because of the service and genuine help we get we will be life time customers read more

I am very happy with my experience at Tropic Zone. The store came highly recommended by experienced bird breeders in the area. I went in and checked it out and the birds are so healthy and happy, you can tell they are doing it right. The staff is awesome. Dawn is wonderful. They are usually busy. They keep the place spotless, but they always make time for questions. They are passionate about birds and the products. I've been coming in to visit my "baby" until she can come home and as soon as I show up, they go and get her for me to have bonding time. I don't even have to ask. It's just incredible service with the focus being on the bird's well being. They sell everything that a bird needs to be happy and healthy at home. I am looking forward to 20% off for my new family member's needs. The store is being well maintained through the Covid-19 outbreak. I see them wiping down everything multiple times during my visits. They take it seriously and care about their customers. Over all, I am thrilled this place is nearby and I'll be going for years to come to get supplies for my bird. read more

They are the best bird place in town. Fantastic for grooming and boarding, always knowledgeable, helpful, clean and friendly. It's always hard to leave and the regular birds are always a *hoot* (ba da ching!). But seriously the place is where you want to go if you want to know about birds, get a bird, board your bird, talk to others about their birds, get groomed, get food and supplies as well as any cages or accessories. They are your bird friends and they love doing it. read more

Tropic Zone - Rohan approves. And she was also bought at Tropic Zone and she is a happy healthy sweetpea! - Pet Groomers Near Me - Phoenix, Arizona

I originally came in to get help with a baby Love bird I found and the people here were super knowledgeable and friendly. With their help we were able to get the little guy healthy and back into the wild. My husband and I really enjoyed the little parrot and came back to learn more about them. Dawn was friendly and very patient. She let us hold some babies while she answered our questions. One of the other employees even brought over her person Love bird Boomer. We enjoyed our visit there and will purchase our Loverbirds. read more

Tropic Zone - Hubby and I came in to learn about lovebirds and got to meet Boomer. He was a great ambassador : ) - Pet Groomers Near Me - Phoenix, Arizona

This place is so cool! You will see all the exotic birds of a tropical rain forest in a natural like habitat. The burger keepers are very knowledgeable, friendly and encourage him is on with the birds so you can try it before you buy it. There were so many beautiful birds from African grey to macaw to Conor's to parrots. Definitely high end with birds priced up to $1800. read more

Tropic Zone - This is the coolest birdcage in Arizona - Pet Groomers Near Me - Phoenix, Arizona

My blue & gold macaw loves this place. She's always loved by the people & enjoys her visit. I board her several times a year.

Excellent boarding service! I have a parrot who needs a lot of care and medicines. He stayed at Tropic Zone for a week and he loved it! He had lots of other birds to interact with, a large cage full of toys, and a wide variety of foods to choose from every day. The staff gave him his medicine and even made special adjustments to his cage to help with his disabilities. This is a wonderful place with really nice people. read more

Just adopted a 15 year old Blue and Gold from here. They were so helpful. Even gave 20% off the cage and any toys. I love this place. Very recommended if you're looking to adopt a baby, or older bird looking for a home. Helpful, friendly and family owned. Makes you feel like you're part of the shop a bit. Thanks for the great experience! read more

I got my cockatiel from here, He's pretty smart and I love that he's a lutino. Their cages and toys are a bit pricey. I also think they need to work on their customer service. read more

The birds here are top notch, the people are not. I'm retired military, I understand good order and discipline. I gave this store a second chance after dealing with unfriendly staff here once before. They weren't just having a bad day. The unfriendly culture here has been created and maintained intentionally. I will not do any business here, large or small. read more

BY FAR THE BEST BIRD STORE! I have been to many in the valley and while this store is a distance from me I will always come here! The store is beautiful with very fairly priced toys, food, and birds! All birds looked very happy and healthy! The staff was very friendly, happy, and knowledgeable! LOVE THIS PLACE!!!!! Definitely recommend taking a visit! WORTH THE DRIVE! read more

They take good care of the birds here. I have a 33 year old Quaker Parrot they have boarded for me several times. My bird is so old he is blind, so they even let me exchange a cage I bought there to one that is a easier to climb on for a blind bird. They also took him out of the cage during the day to give him snuggle time while I was gone. The price to board him here was cheaper than a vets office too. read more

We came into the store 15-20 minutes before closing. We weren't greeted with a hello, just someone yelling across the store the we needed to sanitize our hands. Can we get fully past the front door first? Geez. All the staff were trying to clean up and not one person said hello, can I help you? NOT ONE. They all just looked at us like we were inconveniencing them. I even had my son double check the hours because I would not have wanted to be there right at closing. Nope we were good. We have a bird so I would have loved to buy a toy and some food from them but being treated like that, we just walked around quickly and left with not one person ever approaching us. You do realize that being a small business, you have to set yourselves apart. Why should I pay more when I can go to a big name store-because I am treated better at a smaller store, that's why. Welp not the case here. I could have been a customer for life, but I am not going to be treated like I am not even there. If I wanted that experience, I would just go to Walmart. read more

Thier service is impeccable. You can tell they care about what they do and who walks in thier door or calls. Screaming for help with a huge macaw that landed on your hands. Thank you so much he has a good home now. read more