I have a homeowners insurance contract for 1 year (well, for another 4 months anyways ...) with First American, and they randomly assigned me Tropic Air and Heating. I called at 8am the next day to schedule an appointment, and they called me back around 9:30, and were able to give me a 12-3pm time slot.
The night before was HOT, with highs of 88 in Michigan and my A/C not working, so I was glad they were able to fit me in the day of. Turned out that my A/C unit, although it's a newer model, had holes in it, and they were able to patch those up and fix my A/C for me, in about an hour and a half.
The workmen were cordial, as well, and wore booties in my house, which I appreciated. I would use Tropic Air again if any A/C problems came up for me (though fingers crossed that they do not!). read more