As a new client (December 2017), I am already very impressed with Trius's service. Natavia, my contact in the office is very helpful and goes out of her way to be available and to answer my many questions. William, our technician, is very knowledgeable and very thorough in anticipating potential access points and pathways that mice (in our case at the moment) might use, placing a variety of traps, bait, etc. based on each potential location. I learn a good deal about pest management and about the broad extent of his expertise as I walk with him. Our coverage is quarterly, including both a regularly scheduled quarterly service and any additional visits that we request should we see evidence of a problem between those visits. We also participate in their termite monitoring program, as we live in a wooded area and want to avoid any issues. When our previous pest management person retired, we changed over to Trius and are very happy with our decision! read more