They always call to let you when they will service your home. Techs are professional and Absolutly…read moreknow what is necessary to solve your pest problem. We have been using services for more two years and the have complete eradicated our mouse problem.

Worst company I have ever seen. They were contracted by my condo association for a severe flea…read moreissue. 2 different techs came out but I am sure there was no chemical in their tanks. I have been severely bitten and allergic to the fleas which sent me to the hospital x. I called them back and they wanted pictures of the bites, I sent them. Next morning I got an email they all left and looked at my pics and they don't believe these are fleas or insect bites, see a MD which I have! His office notified them yes indeed these are bites and not a word from Accurate. They also told me I didn't have to throw out my furniture as their stuff will kill them. Well I turned over my mattress and it was a scene out of a horror movie, everywhere u looked both dead and very much alive! Took the cover off second bed and so many live ones it looked like someone Dumped coffee grounds all over. This is the worst company I have ever seen and will be posting on Google Yelp Angies's wherever I can so no one suffers as I am.

We called Faro Pest control because we saw mice in the basement. Joshua was able to come out and…read moreshow us where the mice were coming from and solved the problem. He came back a week later and no uninvited rodents around!!!! He also helped told us about changing the insulation and offered to come for an inspection as well. The pricing was really fair and honestly I love the no hassle, no contracts. They are local and really know what they are doing. Thank you guys!!

Had bees lodged under my deck and was recommended this service by a beekeeper, actually. Wanted to…read moremake sure that wasps would be killed, but honeybees would be moved (if possible). My experience with Josh was excellent. He was very responsive, very respectful, fast and reasonably priced. But, beyond that he seemed to run a good business and I never had that feeling that I was being pressured by someone more focused on trying make a sale then helping me with our pest problem. After having a few pest control services come and ring my door bell uninvited, it was nice to find a business that didn't have that high-volume-low-quality feeling, so I highly recommend. All the work was guaranteed for 30 days. The problem was resolved in 30 minutes.

We had a nasty hornets nest. Never heard anyone get excited over taking a stinging critter's neat…read moredown until Paul Longo showed up. He actually enjoyed it. I enjoyed watching the process. Cleaned up super nice as well.

Extremely professional and effective service. I have used Longo Brothers for several years now to…read moreprotect my house from mice as well as invasive insects. Paul will go above and beyond for his customers. Great service at a great price. And unlike some other services, they are there when they say they will be there! Thank you again, Paul.

Bob is a trustworthy business owner. Had a Termite inspection in my home and he was honest and…read moreupfront and advised there was in fact no signs of termites at all. Thank you for your quick inspection and honesty!

Westfield Pest Control took $90.63 from me without notifying me that I would have to pay for…read moreanything. They admitted that they did not notify me. Instead they sent me an invoice and threatened me by saying if I did not pay said invoice it would go to Collections. In late 2021 I called Westfield Pest Control to ask for an estimate for mouse services. Amanda Blackman, the Office Manager and Vice President, was very nice over the phone. She listened to my request for an estimate and put it on the schedule. Oskar Cornejo, the technician, arrived at my home on the proper day. Oskar was professional but his visit consisted of walking around the property to talk with me and then to give me as an estimate for mouse services, as expected. Oskar gave me a verbal estimate and left. As a prudent homeowner I then evaluated that estimate and compared it to other pest companies in the area (i.e., Viking, Universal Pest Control). A few days later, to my surprise, I received an invoice in the mail from Westfield Pest Control. I had not requested Oskar to proceed with the mouse service so I was quite shocked as to why Westfield Pest Control was charging me. I emailed Amanda and I received a reply from Maddy Annicchiarico, the additional office manager and direct assistant to Amanda Blackman. Maddy courteously responded to my email to confirm that I had to pay Westfield Pest Control $90.63. I mentioned that I had not received any pest services. Maddy wrote that I would have to pay for the estimate. I mentioned that neither Amanda nor Oskar had mentioned that an estimate would cost money. It is also not on the Westfield Pest Control website. Maddy wrote to me: "I do apologize that no fee was mentioned but we do charge a fee for this service." Think about that for a minute: Westfield Pest Control admitted to omitting any mention of this fee. Yet they proceeded to charge me $90.63. When I said this was unreasonable they threatened to go to Collections with this. There's a term for this: it's called a shakedown. Westfield Pest Control decided to charge me without telling me first and then threatened me in case I didn't pay. How can I or anyone else for that matter trust this company going forward? Why did they charge me without telling me (and admit to this omission once I asked them about it)? The only answer I can arrive at right now is that the president of this company, Robert Blackmon Jr., prioritizes profits over people. And no one else at the company has the will or the power to change that policy. The business model of this company appears to be: surprise potential customers with an invoice and then threaten Collections in case they don't pay. If you are thinking of hiring this company I strongly suggest getting, in writing, an explanation as to whether and when payment is required. I have already raised a complaint with the Better Business Bureau and I will be looking to Westfield Pest Control's competitors for proper customer service.

This morning there was a miscommunication about a service. Called company. Young lady who answered…read morephone was kind, gracious and professional. She put me on hold to contact service rep who was in the field. He came asap and he also was very kind, gracious and professional. I called company back to thank them. Wonderful company! Jay's has serviced our building for many years and never disappoints.

I had a terrible experience this morning with a employee of yours! He was directed as soon as he…read moreentered the building to exterminate to go to the fourth floor apt 406 first I had a URGENT meeting this morning and HAD PERMISSION FROM MANAGEMENT TO EXTERMINATE MY APT FIRST.HE REFUSED EVEN THOUGH THE SUPER OF THE BUILDING TOLD HIM TO COME TO MY APT FIRST. He was RUDE and very argumentive towards me. I never want to deal with this person again. I have been here 15 years and NEVER had a problem before, This guy must be new and thinks who he is!!I REPOTRED HIM TO MANAGEMENT ALSO. S,Sharkey this occured 9;20 am 7/15/25 67 Kip Avenue Rutherford Senior Manor PLEASE ADDRESS THIS COMPLAINT ACCORDINGLY He shouldnt be working there with that attitude

I being a costumer for Spot Pest Control for a while and when I have any type of issue I call the…read moreoffice and Lorie handle it fast and of course send the best Tech to handled the issue. I was very please and satisfied with the above and beyond service of One of their Tech Edwin. He was amazing finding the source. He was very professional and tooked care of the issue of my properties. I recommend this company they are completed great staffs in the office and their techs are great workers. Thank you All for your great services. Australia Castellanos

They never showed up. I spotted a Bowco truck passing by and called the number on the side. They…read moredid a good job. On the Spot might be great, but their communication is poor.

We had raccoons and squirrels in our roof. I spoke to Al (owner I think, very nice guy) who sent…read moreDon out for an inspection. Don quickly identified all of the points of entry and made sure that I fully understood all the issues he would address in his proposed plan, which included one way tunnels, wire mesh, and metal flashing. The critters are gone and I'm confident they won't be back. They also guarantee their work. I feel that the pricing was honest and fair for the amount of work they had to do. Don also provided photos of the progress, which was helpful since we cannot see the high parts of the roof. Don has been doing this for over 20 years! Good work, guys - thank you.

Alco has provided high quality service, professionalism, and expertise in resolving our pest…read moreproblems for years. Alan, the owner, serves his clients with integrity and fairness. That is a rarity. His team, Angel and Don are courteous and knowledgeable. They eradicated our cave cricket problem and whenever we have questions regarding any exterminating issues, we get a timely call back and peace of mind. Call them first, you won't be sorry you did.

Evans was responsive, courteous, honest, and made sure we had all the information before making a…read moredecision. I had originally described "just 3-4 nests," but when he came out and saw the whole house was infested, he didn't bat an eye! We're keeping him!

5 stars to the team at Universal Pest! Extremely ethical, responsive, fast and efficient. They…read moreeducate you on the process, treatment, and prevention, and make themselves available along the way if questions arise. Special compliments to Jay, Maritza, and Evens for their attention and care. 100% recommended!