On time, honest, and great attention to detail. They also have amazing customer services. Thanks Ecoread more

Wonderful selection; knowledgeable and fantastic customer service; amazing installers and…read moretechnitions!

I had hired Absolute Stone Design in the fall of 2025 to repair an issue with my granite counter…read moretops having an uneven seam. They sent out two guys to repair my countertop. Only one of them spoke English. None the less, they were able to fix the issue. Fast forward to February 2026 and the issue with the uneven seam returned. Apparently, the fix didn't stay. Spoke with Renee at Absolute Stone Design and explained the issue. They sent two technicians to my house to repair the issue. This time neither one of them could speak or understand English which made it very difficult and problematic to explain what needed to be done and what my wishes were. Me and the technician ended up having to use a translator app on our phones to communicate which was quite time consuming and only prolonged the issue of getting my countertop fixed. After 20 minutes or so of back and forth trying to explain what the process was and what my expectations are the technicians began working. They put some sort of device that straddled the seam and using suction moved the two different sides of granite to make the seam even. The whole process took a little more than an hour. Once they were done, they seem to pack up their stuff in a hurry and left. Now my wife and I didn't stay in the kitchen the entire time and watch them work. Once they left, my wife and I went to dinner. Once we came back and closely inspected the work, that's when we found the damage to our countertops. They had put a hole in our stone and tried to cover it up by putting some kind of filler in the hole hoping we wouldn't notice it (see pics). I was able to scratch out the filler with my fingernail. I went to the Absolute Stone design office and spoke to the owner and explained the issue of what happened and showed him the pictures of the damage. His response at first was denial and then asked me how do I know that wasn't there before they started work. Then he tried to explain how the stone is old and brittle. He tried to explain away a couple of different excuses so as to avoid responsibility. After a little further explaining my position and how I don't buy his excuses I advised him that I am not paying the $300 fee he wants for the work as I am not paying them $300 to come to my house and damage my granite and then not offer to fix it. The owner was OK with that. He also advised me that he would speak with Renee about the issue and someone would be getting back with me the following week. That didn't happen and no one called me. Only after I received an invoice in my email (about a week later) did I call them back and speak with Renee and explained again what had happened. I could tell from our conversation that no discussion was had between her and the owner. I also advised her that I was not paying the $300 to them after they had damaged my granite. She understood and was OK with it. Now here we are a few weeks later and I get a call from a young girl at Absolute Stone Design inquiring about the $300. I again had to explain to this young girl what took place and for her to speak with the owner and Renee. I also explained that they sent two technicians to work at my house and neither one could speak or understand English. Her reply both shocked and surprised me as she said in an indignant manner that "I don't see what that has to do with anything..." and before I could explain, she hung up on me. Having been treated like this by Absolute Stone Design, I would not recommend doing business with these people as they are not very customer focused and apparently are OK with sending technicians to fix your problem without even being able to communicate with you should you have concerns or questions. And it appears that their staff are not properly trained on how to provide quality customer or show any empathy towards a customer who has experienced issues with their work nor do they seemed concerned in any way on offering to make it right. Buyer Beware!

I am SO happy with my bathroom countertop. Melissa helped me. She found a remnant of Silestone…read moreStellar Snow in the Tile Courtyard. I was thrilled. I'd seen a sample of it at Home Depot, but my project didn't meet their minimum. Went to another shop in Powhatan; they were super nice but a bit pricey and their product was a fabricated copy. (I wanted Silestone for all the right reasons.). What really impressed me: 1) Melissa didn't charge me for the circle cut out I wanted in the top left corner - (for trash!); 2). Gonzago was so polite, knowledgeable, patiently measured and convinced me to get the matching backsplash. Glad I did. and lastly, 3) The install team was polite, efficient and filled in the glue where I thought more was needed. (Keep the lady happy!). I've referred Melissa and team once. Hope I can do it again. Thank you, ASD.

Wanted to love this place. Everyone I met with was so helpful and so knowledgeable. Gave me all the…read moreinformation I needed, seemed to really want to help. Joey came out for a quote and said I would hear back that day. 3 days later I called/emailed, no response, 5 days later, was told quotes take 7-10 days... was a little upset but no worries, 12+ open weekdays out now (they're open on Saturdays but not even counting those) never got a quote. Don't feel like I should need to keep calling to give someone my business so went with someone else. Again super knowledgeable but not responsive after the fact.

We went to Bon Air Hearth, Porch & Patio to compare prices for a replacement open log fireplace…read morekit. Our system was old, and I wasn't sure that it was repairable. The salesman Terry showed us options for various open log kits and price ranges. When I described our system to him, he recommended that I call a repair person to see if it was repairable for about 1/5 the cost of a new system. Although we haven't determined it our old system is repairable or not, I want to point out that Terry was not at all the typical high-pressure salesman and suggested what could be a substantial savings. Just thought I'd share our positive experience.

Contact Jessica received quotes, called numerous times , never heard back from them. Left several…read moremessages. No response and really disappointed to see this type of customer service they provided. I only gave them two stars because once I left a message on the phone concerning no one ever calling me back, I did get a call back but after that NO Response NO callback.

I contracted Colonial Granite to do my Kitchen countertop after going through several Granite…read morecompanies. I was impressed with how professional and smooth the process was but was more impressed with how efficient, professional and excellent the final work was. We normally dont do reviews but my wife and i decided to do this review because of the headache we went through before finally settling on Colonial Granite. There were several choices available and they offered a secondary site if we prefer even more choices. The installation crew were on-time, the finish work excellent and the cost was amongst the least we had out of about 8 offers. I will definitely recommend that you try them out if you need a counter top

sprinkler heads not adjusted to reach areas that needs water. dry areas not planned to get…read moresprinkler. having to constantly calling them to come out. who owns Newleaf in my area?

Josh and crew did great work for us. They started with a mess of a situation that was wildly…read moreovergrown with vines. They installed a paver pool patio, installed another separate paver patio, a few small retaining walls, cut mulch beds, planted trees, lighting throughout the project. They are slammed right now (like most folks that do this sort of work and that do it well), but once they started on our project if the weather was cooperating they were here working. They were always responsive to our thoughts and questions throughout the process. They aim to please and were regularly asking us if we had any questions or concerns and were prompt to address any minor things. The prices were fair and they stuck to their estimates. I'd highly recommend New Lead for hardscaping or landscaping.

Jason came within a day and gave us an excellent recommendation for our new deck and sent a quote…read moreby the end of the same day. Chris, the owner called to discuss the process and we were sold on Ex Ex. After we signed the contract, we're directed to their portal that was a great tool for communicating and paying the bill. The process went smoothly and the workmanship was excellent. Justin, head carpenter was great and very detail oriented. We love our new deck!

I contacted Extreme Exteriors about putting in a paver patio 10 days ago... sales guy came out that…read moreafternoon, took pics and measurements, telling me he'd have a quote to me within 2 days. Two days came and went... nothing, 2 more days go by and still not quote, no call, no text, no email... I reached out twice and have never received a quote. If the job was too big or too small, I should've been told, not left hanging.

I haven't yet used this company, but I did visit the store, look at their selection and speak with…read morethe employees. I also checked out three samples with me for matching with other design elements. They're a little far out in Ashland, but I was referred to them for having great pricing. They've done work for that person giving the referral, and I've seen that work, and it looks good, so... Will update if I decide to actually use them.

We love our new granite! Hosea and his team from Laser Marble and Tile did a great job and we would…read moretotally recommend them. His lovely wife Jennifer was very nice to deal with and keeps you informed on all the details.

Outstanding furniture repair for 4 vinyl beach lounge chairs. Very very reasonable prices . I…read morehighly recommend them!!

I am extremely satisfied with the slings I ordered from CoastAl Patio Furniture! Matt answered my…read morequestions prior to my order and even helped with advice in the installation!