I haven't yet used this company, but I did visit the store, look at their selection and speak with…read morethe employees. I also checked out three samples with me for matching with other design elements. They're a little far out in Ashland, but I was referred to them for having great pricing. They've done work for that person giving the referral, and I've seen that work, and it looks good, so... Will update if I decide to actually use them.

We love our new granite! Hosea and his team from Laser Marble and Tile did a great job and we would…read moretotally recommend them. His lovely wife Jennifer was very nice to deal with and keeps you informed on all the details.

Wow! So where do I begin. I went to the Floor Store for what I thought was going to be simple…read morekitchen floor replacement. That's when I met Walter. He was absolutely amazing and helpful. So what turned out to be what I thought was going to be simple. Turned into an entire home project due to a faulty dishwasher (flood). When I tell you that Walter as well as his team worked with me every step of the way. Walter's patience with me and all the changes I was making was insane. I must have gone in to the store at least once a day sometimes twice. Walter certainly made me feel like he truly cared about what I was going through. He was compassionate and really truly showed that he cared, he is veprofessional and very pleasant to work with. The floors are amazing, he worked with me in pricing and even the small touches along the way. I highly recommend The Floor Store. Ask for Walter!!

Im so disappointed in the lvp flooring I purchased from this store. I had it installed in my…read moreentire downstairs and it looks dirty all the time. I mop this floor several times a day I am on my hands and knees. It shows every foot print from my little dog to my own foot prints and yes or feet are clean. Very disappointed and sick I spent so much money on this flooring.

We had LVP flooring installed in the downstairs portion of our house several weeks ago. Though it…read moreis too early to determine the long term quality of the work and materials I can share my impressions of L&M thus far. So far I am very impressed with this company. They were EXTREMELY patient with us as we took a considerable amount of time making a decision on this project. Tons of emailed questions were answered (we worked with Laurel before she left and then Rosa), helpful information was always provided, and no pressure was ever applied while we made a decision. We made numerous visits to borrow floor samples and they were very good at educating us on the various things to consider when making our decision. The only negative was the amount of time between when we placed the order and when the installation was done. But I suspect the currently environment regarding the supply chain issues is beyond their control. The installers were very professional. The lead guy checked with me to confirm the direction we preferred the planks. Even though the order clearly stated the proper direction for the planks he was given different instructions. HOWEVER, because he was conscientious enough to check with me first BEFORE beginning the install, a potential problem was averted. From what I can tell, the work was done well. I haven't noticed any issues so far. They cleaned up after themselves (both inside and outside). Again, what stood out to me was the professionalism of their sales staff. Perfect balance between following up to make sure we didn't have any unanswered questions and giving us space to make this decision at a pace we were comfortable with. Going back through the emails, we began this process on 11/30/20 and didn't finalize anything until 8/17/21 (that's a long time to work with a potential client with no guarantee of a sale). We had three other companies visit our home to take measurements and provide quotes. L&M was the only company to stay in touch during our decision making process. Sometimes once you have all the data and facts it just comes down to which company gives you the best vibes (including online reviews). My gut said to go with L&M and so far so good.

Nightmare quality& installation for a premium price. Had to redo 2/3 of our house--Took management…read moreover a month to actually address the issues. Took from September to February to get it almost good. Requested a discount for all the trouble we had--and they said they :fixed" it all. One excuse after another. We will spread the word---stay away for this company. Quality-BAD Value--WORSE

Jason recently redid the hardwood floors in my parents' home and installed LVT over old…read morevinyl/linoleum, and the entire experience was outstanding. From the initial quote through completion, he was super responsive, and the quality and speed of his work were incredible. ​Full disclosure: I was initially a bit skeptical of all the glowing reviews on Google, but nothing on Yelp--wondering if they were somehow incentivized--but Jason is legitimately the real deal. He gave his honest opinion at every step and built total trust right from day one. If you have any flooring project in mind, reach out to him. He will point you in the right direction, manage expectations, and deliver 100% top-notch quality. Highly recommend!

The worst experience I've ever had with a sub contractor. Thank goodness the work was halted and…read moreanother subcontractor was hired to come in and install my floors. Do your research.

Great tile store, friendly knowledgeable staff. Much higher quality than other discounted tile…read moreresellers. They specialize in tile for kitchens, bathrooms and offer an extremely wide range of products. we were impressed by the staff's willingness to help novices like ourselves. We chose tile for 3 bathrooms that were completely gutted and we are so happy with the results. They were great if we needed more or less boxes of tile and if they had to order products, they shipping was extremely fast. We will go back to Best Tile for our kitchen back splash. Mary Thurman offered her expert advice on the sometimes overwhelming process of selecting tile and grout. We found the overall experience, expertise, variety and quality of product at Best Tile much better than their neighbor, Floor Decor. They are closed Sunday. There is a sale room in the back left for discontinued/remnant/discounted tile. They will also cut tile for your if you decide to install yourself. Have fun! http://besttile.com/ 7490 West Broad Street Richmond, VA 23294 Phone: 804-672-6316 Fax: 804-672-8742 Email: Richmond@besttile.com

I had the pleasure of working with Salina at the W. Broad Best Tile store in Richmond, VA. I…read morereceived exceptional from Salina during my recent shower renovation project. This was my first experience working on a shower upgrade, and while many customers may come in with experience, I am very much a beginner. From the moment I began working with Selena, she was patient, knowledgeable, and incredibly supportive. She took the time to guide me through the options, explain what would work best, and ultimately helped me select the perfect tile for my remodel. What impressed me most was not only her expertise but also her professionalism and understanding when I needed to make a couple of last-minute changes. Selena transformed what could have been an overwhelming process into an enjoyable and confidence-building experience. Her diligence, knowledge, and willingness to go above and beyond made all the difference for me.

Highly recommend these folks! I would certainly use them if I decide to put up a fence.read more

My experience with this company has been beyond disappointing. The lack of professionalism,…read morecommunication, and accountability has been staggering. What should have been a straightforward process turned into a frustrating and unnecessary ordeal. I have been more than patient, but there comes a point where excuses no longer matter and results do. Unfortunately, this company consistently failed to meet even the most basic expectations. I would never, under any circumstances, recommend this company to anyone other than my worst enemies. If you're considering doing business with them, I strongly suggest looking elsewhere and saving yourself the time, money, and aggravation that I experienced. Consider this an honest warning from someone who has seen firsthand how they operate. But call up there and speak to customer service and tell them you have a problem at the store. Do you know what they say? Oh I'm sorry I don't know how to deal with that cause no one ever complains. What a joke.

I have been using Siewers Lumber for the past 35 plus years, they are my go to source for high…read morequality framing lumber, decking, molding, trim and doors. The staff are well educated in the products they carry and while I constantly hear how expensive they are, I have never seen the prices as too high, they may be a little more, but you are getting better quality material for that modest price increase. Compare pressure treated or standard framing from lowes or Home Depot with them m, there is NO comparison, Siewers simply carries a better quality product. They also do custom millwork, cabinets and much more. Their sales staff is great, the owners are 5 generations deep. I have known most of the family for years and cannot recommend them any higher.

Great selection. Great, knowledgeable staff. Great quality products…read more I'm a building professional and can't say enough good things. Particular shout-outs to Matt Armstrong, inside sales team and warehouse crew. Excellent, timely service every time!

They are a great local company. Carpet cuts has completed two jobs for me and I happy with both…read more They completed a carpet installation in 2014 and it still looks great. I just had a new kitchen floor installed ( the previous floor was installed in the 1970s ) and it looks fantastic. They are no drama contractors and never sneak in extra fees and costs outside of the original quote. I also appreciate their sales approach because there's no pressure and they want you to be happy with your choice. Their prices were also lower than Lowes! Support a local business with good ethics. I would also like to add they do a lot of work in the community. For great prices and service choose carpet cuts.

Great company. Been dealing with them for years. They have great selections and installation…read more Couldn't be happier with their service.