We purchased our countertops from Rock Solid this spring. The staff was knowledgeable, courteous…read moreand efficient. The installation went off without a hitch and we love, love, love our new counters.

Crew removed tiles I asked the initial contact from the company not to. They moved the date back a…read moreweek due to not being able to get the materials. Their installers damaged my wall. Big hole and cracks going down the wall. No apology no nothing. Just excuses. Its been two days since I complained to the manager and not one word from them. Horrible and unacceptable.

I never ended up doing business with this company as the office personnel talked me out of it…read more As someone who's been in the construction business most of my life I would be extremely upset if I found out that a secretary was costing me business. I met the owner, who was nice, but couldn't provide me with an estimate at that time. I'm not sure why as everyone else I talked to did provide one on the spot. Anyway, after a few days go by I called the office to enquire about it and was told that I will get it shortly. That was Friday. On Monday I still hadn't got it so I sent an Email request. I'm thinking they must be so busy that they didn't care about my job. It was 60 sq feet of countertop. Well, the response I got back was not only rude but she decided to tack on an extra $1500 to the estimate with a snide remark about really looking forward to doing business with me. Needless to say I went with another company and was very happy about it.

Phenomenal customer service and craftsmanship. Quoted the same exact quartz countertops at several…read morelocations and CC was not only the least expensive, but their professionalism and knowledge of the trade was unmatched. After the countertops were installed, we went back for our hearth and again, we were impressed. We'll be back for bathroom countertops soon!

Continually pleased with my experience at Ferguson--whether it be as a homeowner or on behalf of my…read moredesign clients. Each time I walk through those doors, I am offered a warm welcome (and a life-sustaining coffee!) Not once have I felt I was a bother or like I was interrupting anyone's day, which is sadly not the case in all establishments. Aside from a pleasant experience, the team at Ferguson exceeds expectations with their in-depth product knowledge. I truly value the investment of continued education and how that information is then shared with me and my clients, equipping us to make the best selections with complete clarity. Where I feel Ferguson shines brightest is in their handling of any issue that may arise. When life inevitably throws a wrench, the true measure of service is how any wrinkle is addressed. The Ferguson staff has yet to disappoint, bending over backward to smooth any issue out whether it is their responsibility or not. With that in mind, shop at Ferguson with confidence that you are receiving the best service before and after your purchase!

I am extremely upset with this entire experience, and I've already shared my disappointment with…read moremultiple people and will continue to do so. It should never take months of back-and-forth just to receive appliances. After all that waiting, the presite technician showed up only to tell me that both the electrician and the kitchen designer did shotty work and that "they should know better." After waiting all this time, the presite appointment was not only unhelpful but completely inappropriate. Instead of reviewing the site professionally or offering solutions, the presite technician made dismissive and unprofessional comments, stating that the electrician and the kitchen designer did "shotty work" and that "they should know better." There was no attempt to work collaboratively or explain what was actually needed to move forward. The appointment felt more like blame-shifting than a productive step in the process. Additionally, I felt uncomfortable during this appointment. I was alone in my home, and the way I was spoken to felt condescending and dismissive. I genuinely felt that I was treated this way because I am a woman and was alone at the time. That is completely unacceptable and should never happen in a professional setting. When the installers finally arrived today, they were professional and courteous, which I appreciated. Unfortunately, during the installation, our vent hood was scratched. This is especially upsetting given how long we waited and how much this project has already cost us in time and stress. Now we are left dealing with additional repairs and coordination that should never have been our responsibility. Throughout this process, I reached out to the manager, Olivia, several times. I even contacted designers who said they would email her directly on my behalf. Not once did I hear from her. On top of that, in six months, we have never once heard from Malieka, who took our credit card information and then completely disappeared. There was no follow-up, no communication and no accountability. We are not wealthy people. We saved, planned and chose to invest our hard-earned money into a nice kitchen, and we trusted this company with that investment. After everything we've dealt with, I will never spend another dime here again, and I plan to make sure others know about this experience as well. If Olivia were a true manager, she would have listened, communicated, and addressed concerns. Instead, she did absolutely nothing. This has been one of the most disappointing customer service experiences I have ever had.

The initial consult was great and they did a decent job. The communication was bad. I definitely…read morewouldn't do business with them again

It was great working with Tony. He gave me a tour of the shop, showed me all the stone he had in…read morestock. Educated me very well in stone countertops. So when I left there I was smarter than when I got there. The whole process was stress free. I got to pick out my slab (Fantasy Brown), everything was approved by me before they did any cutting, and the finished countertops came out perfect. I was a little taken back by the need for a 50% deposit, but it turns out that everyone requires that same deposit, so not a problem. Vary professional crew came out and were done in about 3 hours. Bottom line, I am happy as can be with my new countertops from QSC and will definitely call on them again when I do my kitchen island.

My contractors used Floor Trader when we had some water damage and had to replace our beautiful,…read moretraditional hardwood. My husband and I went in person to Floor Trader and chose our samples and what we got vs what we chose is completely different! At the very least so no other person is in the same circumstance that I find myself in, the company should discard that "sample" of the floors that were in the showroom. How is your company and also the manufacturer okay with me just simply hating my floors? This was supposed to be a lovely experience and between Floor Trader (Andrew you were actually very nice and helpful) and my incompetent contractors, this was a terrible experience and I would not recommended doing business with anyone involved in the future. I am aware that Floor Trader is just the supplier and not the manufacturer but they were no help at all when I voiced my concerns and now I'm just stuck with floors that I truly detest. I don't want this to happen to anyone else.

Very happy with our purchase. It was very to shop at a store with a ton of options at different…read moreprice points. Staff was spread thin but might have been due to how close it was to quitting time. Very easy return policy for the excess material we had.

We only walked around the outside, but I was very impressed with the surfboard picnic tables and…read moreall of the unique stones to choose from. Staff came up to us pretty fast to see if we needed help. Great location - by a shopping center and the farmers' market. In the area, Check Them Out!

I highly recommend Concrete Creations for gravel delivery! They have excellent choices of stone,…read moreand very friendly and informative service. I had a bad experience with another materials company that charges for gravel by the yard, but only delivered in tons. I ordered the same amount of material from CC and I received three times the amount compared to the other company. Theresa from CC explained that you should only purchase from companies that actually weigh their gravel to make sure you're getting the right amount. The delivery went so smoothly! They kept me updated with an ETA, and the driver was so friendly and even took his time maneuvering his truck to help spread out the load a bit. As a small business owner, I really appreciate good quality service. I will be going with Concrete Creations for any material in the future.

Mike and his crew do great work they have done work from me several times ... from refinishing to…read morelaying new hardwood floors and even patched floors where we had mold remediation, they sanded and refinished, never could even tell the patch work! I love my floors not only are they beautiful they are easy to maintain! I would recommend them to anyone! Honest and hard working this business has been around threw many generations! Thank you guys for doing great work!

Mike Kittrell is down-to-earth, knows his business, and delivered on what he promised. The workmen…read morethemselves obviously had years of experience; they were true craftsman and experts at what they do. We can't wait to have them in to re-do our second story floors. They cleaned, sanded, and refinished our 80-year old floors that had been covered with paint, carpet, staples, and various gunky substances. The also patched former radiator holes and a few damaged boards, put in new thresholds and installed quarter-round molding. Our floors look fantastic! I have recommended Kittrell's to numerous friends and acquaintences and will continue to do so.

I just got beautiful quartz countertops with a full height backsplash and a 2" mitered edge on the…read moreisland from Absolute Kitchen and Bath. They helped me select material and went over many design options. Their design services really helped my vision become a reality. The work is beautiful and everyone on their team was professional and great to work with! I highly recommend them!

Very professional organization! I would highly recommend them as they do great work! I have used…read morethem several times and would use them again in a heartbeat. Thank you Jennifer!!