Our technician Garrett was great. The first scheduled appointment ​was missed due to another job,…read morebut it was rescheduled for soon after, and Garrett did an excellent job. He was efficient, resourceful, inventive with solutions, and successful in his work. Couldn't be happier with the result. Big time recommend. ​​

A leaking kitchen faucet prompted my call to them. What impressed me the most was that they manned…read moretheir phones on the weekend and were able to schedule me within two days of my call. Mick came on time, was professional and efficient. A follow up was needed and scheduling, again, was easy. Crimson, the second plumber, was also prompt and efficient. They are now in my phone contacts for any future plumbing needs!

I have used Sewer Friendly for almost two decades and they've always been great. This last time…read morewas no exception. I was going through a recent family tragedy and the whole team (Caleb, Jeff, Rodo, Gabriel) went out of their way to accommodate to my schedule and made the process as easy as possible during a very stressful time. They worked hard to squeeze me onto their schedule, knew exactly what needed to be done, and finished the whole project in a timely and tidy manner. Rodo and Gabriel worked so tirelessly that they forgot to eat and skipped lunch! So I brought them food :) I usually keep about 3 companies/names on hand in case of an emergency, but there's no need to do that with Sewer Friendly bc they have earned my trust. Thank you, Sewer Friendly!!

Jeff and Gabriel came out for a sewer scope. They were very professional and helpful…read more As a real estate agent, I use them regularly and highly recommend them!

Highly recommend for quality, safety, efficiency, and communication. Carey was our technician and…read morehe was fabulous. Really appreciate that they regularly keep you updated and are very responsive. They even send you a picture of the person who's coming out to do your job - a very nice safety feature. You're also able to track your technician and see where/how close they are to your residence. Look no further!

This was my first time hiring 2 Sons Plumbing & Sewer. I picked them due to their immediate…read moreavailability, flexibility for doing two separate plumbing jobs on one visit, and positive reviews on Yelp. The work I needed done was the installation of a 50-gal electric hot water heater (plus haul away of the old one) and the diagnosis/replacement of a corroded waste line connector for a garbage disposal. When I set up my appointment, I made sure to clarify that I wasn't going to be charged for the service visit, or additionally, for any diagnostic steps. Keep this in mind if you're considering them because it's probably a better idea to go with a plumbing company that won't charge you just to come out and physically look at the work you want done. Unfortunately, I was in a hurry, not because something was broken, but due to the fact that completing the work quickly was pivotal to getting a condo sale to the finish line. I was able to schedule my appointment for as early as Monday despite making the initial contact with 2 Sons Plumbing on Thursday (they could've come sooner, but I opted to avoid the extra "rush" or weekend fees by waiting until Monday). One thing I didn't like about their business model is there's no upfront cost for general jobs (i.e., install a hot water heater) or any idea of hourly charges. For instance, with Lowe's and/or Home Depot, I could call and get quotes for this type of work from their subcontractors. Going through Fast Water Heater (Lowe's preferred subcontractor), a 50-gal water heater installation might run between $2,200 and $2,400 depending on the model of hot water heater (the purchase of which is included in the quote). I ended up buying a new water heater from Home Depot ($871 after taxes) a couple of days prior to my appointment with 2 Sons Plumbing, and hauling it up a few flights of stairs to the condo in order to save money. I would later find out that, had I bought the 50-gal electric water heater carried in the back of the 2 Sons Plumbing Truck, it would've cost $3600 (I have no idea why it was this expensive). In the end, I paid 2 Sons Plumbing $1870 after taxes for the installation of the Home Depot Water Heater and haul-away of my old one ($2700+ if you include the price of the hot water heater I bought on my own). In addition to the hot water heater install, I ended up paying for a new garbage disposal plus its installation because the corrosion in the waste line was so bad that new parts were needed (which they didn't have). It made more sense to just replace the whole thing (current garbage disposal was 10+ years old)--This came out to $786.88 after taxes and a 3% convenience fee for using a credit card. Overall, it was a good experience thanks to the knowledge/prep work I had done for 2 Sons Plumbing before going with them. The final cost to me certainly had the potential to be much higher had I let 2 Sons Plumbing provide or do everything. The job took about 6 hours to complete, and I paid in the ballpark of $2500 for the hourly rates (?) plus the purchase of a basic garbage disposal and a minuscule amount of parts. I overheard that the general hourly rate is $400, so what I paid aligns with that. The amount of contact and post-job follow up documentation I received (emails; texts; invoices; etc.) was thorough but also annoying (I.e., solicitation for reviews). All things considered, here's how I'd rate things: Availability/Communication: 5/5 Cost: 3/5 Technician: 5/5 Invoice/Follow-up: 3/5

Brandon is great! We are on a septic system; I had a plumber come out on Friday because our…read moreplumbing system was not working. He came out quickly but the end result of his work; septic needed pumped. Called Hill Septic because they had pumped it last Oct. Adam came out said system was fine. Cleared what he could but said pipe was issued. I asked and he gave Limitless as who he used. Brandon came out Sunday morning, scoped, saw burrs and augered the pipe. We have showered and run the dishwasher. Thank you so much

Awesome help is hard to find! Despite Brandon being extremely busy he was responsive, offered…read moreguidance via phone/email and was willing to be a source for me to ensure someone wasn't taking advantage of me if an additional plumber was required due to my only bathroom not functioning. I did what I could; however, couldn't rectify the situation and thankfully I waited because Brandon and his associate were professional, kind, efficient, and effective. Brandon went the extra mile for me and I'm super grateful. I was glad to cut him a check because he deserves it! He will be my go to if necessary as it's hard to find help like that as a single women-I'm sure many women know what I mean. Thanks for all the help! I am so grateful!!

We have been very impressed since the start. My water heater was leaking. My older brother…read morerecommended Mike's Plumbing because he had some work done by this company and he said that they did a great job. Well he was right...Dakota and Taylan came to my house today. Both spoke to us kindly, considerately and with the utmost respect. I would recommend Mike's Pluming to everyone.

They showed up on time and were friendly but sadly they could not fix the issue. Another company…read morewas called and cleared the line that this company wasted 2 hours trying to clear but failed. Misinformation was fed to the tenant and property manager. For example, an excuse for being unable to clear the line was that it was not properly sloped. This line was sloped, but simply was not to code with 4 foot gaps between the supports when installed. Excuses are like the sludge they failed to clear. They also left behind unsanitary conditions and damages with an inflated bill. Do not use them unless you want sewer drainage left in your carpets, sewage handprints on your walls, and sewer backsplash on your cupboards.

I bought a new home(new to me) and on the third night my pipes clogged. I went down into crawl…read morespace and could feel all my waste pipes full until it goes down into the ground and septic. I called multiple places and non of them answered except Mr. Rooter. I had Mr. Rooter come out the next day since it was 9pm when this happened. Mark came out and unclogged it and notice the inlet baffle to my septic was loose and had a permanent tilt upwards. Mark pointed out he saw a glob of cooking grease come out when unclogging it. He also pointed out a sheen of oil mixed in with the solids. So the previous owners were just dumping whatever down the drain. Mark scheduled me for the Field coordinator come out the next day to camera the pipes (no extra charge to camera the pipes). Vinnie showed up with the camera and found that the pipe between my clean out and septic was bowing down for for about two feet long(I was there and saw it on camera as he did it) So there was standing water filling up the pipe half way and slowing the solids down where it was easy to clog up. Vinnie was very nice and professional and explaining what they needed to do to fix it. He gave me an estimate to fix it and encouraged me to get another estimate from another company and that if they beat Mr. Rooters estimate let them know and they'll try match. I did get another estimate and it was a little bit lower but they didn't have the 2 year labor warranty or 2 part warranty, like Mr. Rooter. So I called Vinnie back and sent him the estimate from another company and they matched their estimate. I didn't get the name of the plumber that came out and dug the hole and fixed the pipe but I got to talk to him and he notice pipe was cracked and broke when he uncovered it. He also notice when they built the house in 2006 they never put crushed rock under/around the waste pipe to keep it from settling(is what had happened to the pipe and made it bow downwards). So he replace the pipe and put crushed rock around it. When he dug the hole, he put plastic down on the grass then put the dirt he was digging out, on the plastic. So when he fixed the pipe, he covered all the dirt up and the hole up with more plastic and put caution cones and fence around it all. We had to wait couple days for the inspector come out and make sure everything was installed correctly(Mr. Rooter dealt with the inspector and it was part of the estimate they gave me). Couple days later I notice the hole filled back in and everything cleaned up. This was back in November when all this happened and it's end of December and no clogs. Thank you employees of Mr. Rooter, they were nice, professional and explained everything. Side note for people reading, DO NOT USE AQUA TEST for any septic or plumbing. (MVL INC DBA Aqua Test Inc) located in Maple Valley. Our HOA has them do a yearly inspection and it turns out they were reporting that there was this same problem with the septic from 2007-2013. After 2013 they stopped reporting it. The person I bought the house from has lived in it from 2006 - - 2021. It was never fixed by the previous owner, she doesn't deny not fixing it or couldn't provide any receipt. But since Aqua test for some reason stopped reporting it and our realtors didn't put an addendum 22S in our house buying contract, we got hosed and had to pay for this out of our pockets. Again don't use Aqua test in maple valley.

Jonathan was very thorough and pointed out a problem that needed to be addressed. Excellent…read moreservice.

Fantastic service from Eduardo at Septico! He did an excellent job cleaning and maintaining my…read moreseptic system, but what really set him apart was how much time he spent explaining everything to me. After living in my house for 5 years, I learned more about my septic system from Eduardo in 2 hours than I had the entire time. He was professional, responsive, honest, and gave me a price upfront that's exactly what I paid--no surprises or funny business. He gave me genuine advice on how to keep my system healthy and running strong. A true professional and a genuine businessman. I'll absolutely use him again and highly recommend Septico!

Very nice and very knowledgeable. This was the first time having my septic tank pumped always have…read morebeen on sewer. Eduardo was easy to work with and will be the person I hire the next time I need my septic tank pumped. Thank you and see you next time. Overall cost was comparable to other, first time going through Yelp projects as well and was smooth!

I had a great experience with this company. They were very responsive, helpful, and professional…read morefrom the beginning. They responded quickly to my request, and clearly explained what was needed. I really appreciate their excellent customer service and would definitely recommend them to anyone looking for a reliable plumbing company.

Done Right did a really great job of drilling a brand new, trenchless water line into our very…read morerocky, hilly landscaped yard. They used their boring machine to lay a new pipe under huge boulders, our lawn and our concrete pad. We appreciated the minimal disruption to our landscaping. We've had our new water line for a year and we've had zero issues. I appreciated that Done Right has their own machine for underground drilling and establishing new water mains. We have a brand new water line, we've had zero issues, and we are confident we will have no future issues. We had a miscommunication about who would secure the permit, but as soon as I brought it to Done Right's attention, Wendy and Steve took care of it immediately and we had an approved permit in a matter of a week. This company does a really professional, high-quality job and I would entrust my property to them in the future. In addition, I felt that their price was very, very reasonable. The cheapest option when it comes to plumbing is DEFINITELY NOT ALWAYS THE BEST OPTION! When it comes to plumbing, you want to make sure the job is done right. I recommend this company.

Andrew the Technician was available the next day professionally dressed, well spoken & very…read moreknowledgeable in performing a system diagnostic & safety evaluation of my furnace heat pump combo in a very short time. Discrepancies were corrected & additionally other items noted. After contacting several other HVAC businesses in the Tacoma/Lakewood area, South West met my immediate need & far more reasonably priced. I also purchased the value added Full Home Annual plan, which is well worth it. Quality of work: excellent Value: excellent Technician: excellent My rating: 5 stars

I called to have them come to our home to look at a breaker that had tripped and wouldn't reset…read more Danielle helped me over the phone to have an electrician come out the same day. She was very helpful and kind. I had the electrician (Aaron) come in and inspect. He did a very thorough inspection and found out what had tripped the breaker. He went above and beyond. Figured there were some mistakes done by a contractor that had just remodeled our kitchen and bathroom. The price quoted seemed reasonable for the job needed. The inspection/diagnostic was waived for first time customers.

Luke is a smart, knowledgeable technician. He did good job troubleshooting and fixing our plumbing.read more

Luke responded quickly to my call and showed up the next morning at the time promised. I hired him…read morebecause I had just one clogged toilet but since he charges a one hour minimum fee he offered to also snake my other 3 toilets and cleaned two sink drains. He's a reliable and honest guy.