I checked in for an ultrasound and was in the waiting room when someone came up to me…read moreand said very rudely, with an accusatory attitude, We don't have an order for you!!! Like I did something wrong! My PCP's office called me that morning and told me that I needed this done quickly and gave me the address of where to go. I was starting to explain that because it didn't make sense to me. She was acting like I made a mistake and continued to question me like I was wrong! I was asked to go back to waiting room to wait! Turns out the mistake was made at Raleigh Radiology. I was there for 2 hrs!! Never got an apology or a complete explanation of what happened! Very upsetting experience! But I have to say the technicians who did the ultrasound were professional and very nice! 5 *. It's reception that needs work!!

I had a great experience. Came on time, waited for less than 5 minutes & was done and out within 20…read moreminutes. Everyone was nice & I had a positive experience. Parking was also not that bad.

The staff was very friendly and helpful. The facility is clean and well organized to help clients…read morespend the least amount of time waiting. Everyone was professional and gave clear explanations of the tests and what I needed to do. It took very little time to have two tests done. They are a wonderful place to use for x-rays and tests. I highly recommend them!

Overall they did a great job. Very informative and welcoming. Explained everything throughout the…read moreMRI. Could have gone with less wait time, they ask you to come in 30 mins early for 2 mins of paperwork. But some people are always late so I kinda get it.

I was there for a routine scan. The Oberlin office is pleasant and the techs are efficient and…read morekind. BUT: the check in process was laborious--and ineffective: the office failed to enter my insurance info. When I got billed and had to correct it, the online portal wouldn't let me because it didn't recognize my carrier, although it insures probably a third of the community. The call center where I finally ended up after a 20 minute hold was clearly located in south Asia, and reading a 12 letter ID code across a significant language barrier was extremely tedious. If you can, go elsewhere.

It took me 3 weeks to get the appointment for an MR1 with Raleigh Radiology. My appointment was at…read morethe Holly Springs location. After arriving I waited 30 minutes after my appointment time to be taken back. I was brought to a mobile unit outside of the building. The MRI that I was getting required contrast. I had an uneasy feeling from the start with the tech, Scott. He blew my vein in my left arm. He said I had a weak vein. I have never been told I had weak veins and have had blood drawn and donated blood many times. He then proceeded to put the IV in the right arm. He could not fit between the table and cabinet, so he was doing it from behind me. I start to feel intense pain and ask what he was doing, and he told me he blew the vein in the right arm as well. The lady who brought me back came into the room when she heard me. Scott had a look of "I really messed up" on his face. He didn't even tell me what was happening next. She took over and said I would have to get rescheduled and took me back into the building to change. I said how could he have blown veins in both arms, I just didn't get it. She said they have had this happen with him before. I asked why Scott gets to keep his job. She said they have asked themselves that same question. I could tell that came out before she could stop it. I was very frustrated and now in pain in my right arm, mainly. I have to wait at least another 3 weeks to get an appointment with them. I left and called my doctor to get scheduled with Wake Radiology instead.

I've been going to Raleigh Radiology for mammograms for awhile now, but had my first appointment at…read morethis location in October. Let's face it, no woman wants to get her boobs squished, but it's necessary and we all have to go through it, so might as well go where they couldn't be nicer, helpful and professional. Receptionist was flat-out fabulous. Warm, friendly, made me feel personally welcome. Identified herself, and guided me through the necessary paperwork quickly and efficiently. Honestly I don't believe I've ever had such a warm receptionist at a medical office! Wait time to go on to the next step was mere minutes. Was shown to a dressing cubicle and given easy-to-follow instructions. Wait time for the actual mammogram was again very short. The procedure itself was the usual, turn this way, lift your arm this way, squish squish, hold your breath and repeat with a different angle. My Professional Gal was just that, guiding me through it as quickly and painlessly as possible. Within a week I had my results. Could not have had a better experience.

Terrible experience at this location. The tech was super rude! She was running behind but no one…read moretells you and I was waiting 20 mins past my appt time. As I addressed this with her she told me I was being "passive aggressive" so I left bc obviously this not someone you want touching you after this encounter.

Do not go here! While the person doing the mammogram was wonderful. The rest of the office is a…read morecomplete mess. There is no way to speak to anybody ever they just put you round and round in circles in their phone tree and they never respond to e mail inquiries. They just want you to spend more and more money when they see something on an image. They have done this to me three times now and it always turns out to be absolutely nothing- but yet insurance won't cover it and I'm out thousands of dollars to their benefit. This used to be a great place. It went downhill.. save yourself the frustration and avoid this place!!

Billing department 100% inept. Kept receiving balance due invoices even though paid in full at time…read moreof procedure. Called twice 3 months apart and was told to disregard bill it was a gliche in their system. Now has been turned over to collection. Their billing system has no record of payment the day of the procedure or my calls. (But I do) It's a shame in the medical world that the client pays the price for mis-coding and billing errors.

Typically I go into medical appointments expecting a bad service experience these days. RR…read morepleasantly surprised me! The receptionist greeted me and apologized for the wait as she was working with another patient. Once I was able to check in she was very friendly, genuinely asked how I was doing, and engaged others politely when they came in. The nurse (sonographer?) was nice as well, quick, empathetic, and got me out within 15 minutes. I would definitely come here again.

Clean office. Super professional staff, including the front desk. Zero wait time. They could tell I…read morewas in pain and they went out of their way to ensure I was comfortable. The MRI ladies were super efficient and friendly. The MRI went without a hitch. I am very claustrophobic and this facility features a True Open MRI - fantastic experience!! I cannot recommend this facility and staff highly enough!

I recommend going to WAKE RADIOLOGY OR DUKE RADIOLOGY!!! Raleigh RADIOLOGY wanted almost 1,000 out…read moreof pocket for ct scan when I had already meet my deductible 4,000 + for an REX ER VIST that cost 31,000 . They scheduled my ct and never mentioned I would need to pay 1,000 up front after I have meet total out of pocket of 6800.

Very efficient, very friendly staff. The MRI went easy with the explanation that were given . The…read moreonly part that was a bit annoying was the labeling on the building . I didn't know which building ( the numbers weren't very visible it was 630 am. Once I found the right building. It was hard to tell which side to go in on . At first I thought the whole building was unoccupied because of all the construction. But I finally found the correct place

They take great care and spend plenty of time. Highly recommended to anyone. Dr. Henry Mathew is…read morefantastic.

I see Jessica, NP at this practice. She is fantastic! She really spends the time with you…read morelistening. Not like speaking with a typical PCP I have seen in the past. She responsive when you have questions and really cares for her patients.