Yesterday afternoon I went in for visit. The staff, as a whole, was timely and friendly. However,…read moreI will be switching offices for a few reasons. 1 - Lack of transparency regarding cost I was asked to sign a document about procedures that may happen. I want my physician and his staff to tell me what they know, which includes cost. Yes, it's my responsibility to ask, but it also their responsibility to tell. 2 - Not cultivating an environment of comfortable dialogue I would have liked Dr. Wessels and his staff to tell me about the procedures ahead of time - when procedures are advantageous and when they are not necessary. I understand an exam is often needed in determine prognosis. However, I would have appreciated the physician take a few extra minutes to show the patient dignity by having them sit up to share face-to-face any concerns and advice the physician may have as well as leave room for the patient to ask questions. Do NOT ask if a patient wants a procedure when he/she is in the midst of an uncomfortable and vulnerable exam. It's unprofessional and inconsiderate. The left the office feeling shame that I hadn't asked questions about cost nor advocate for a more comfortable setting, but also frustration that the physician didn't offer cost information up nor provide a comfortable environment to do so.

I have been dealing with Hemorrhoids for the last 7 years and no one in Winston-Salem could fix…read morethem. At my friend's advice I went to Raleigh and saw Dr. Saleeby. That was the best move I have made in 72 years. He fixed them in two trips. What a great Doctor!!! He did injections (Schlerotherapy) and one band. I had 11 bands put on in Winston-Salem and not one stayed on. Dr. Saleeby's band stayed on. If you are having trouble with hemorrhoids then Dr. Saleeby is the Doctor to see.

We arrived to the apt. early, and we had all our paperwork filled out before arriving, thanks to…read morethe website that provided all the needed pdf files to allow me to have all that ready. I was taken back to meet the doctor by a friendly, cordial nurse, and I was pleased that I was even taken back early. I met with Dr. Wessell in a conference room to discuss health history and the reason for my visit. He was both friendly and professional. He took his time understanding the issue and then invited me to the exam room to have an assessment with assistance of the nurse. He completed a through exam, while being calm and helpful to make the assessment go as easily as possible for me, helping to make the exam as relaxed as possible. He gave an easy to understand explanation of what was happening and how to best treat the difficulty. While I had some concerns that I might be overdue for a colonoscopy he explained that I was actually not due for one for another several years, which impressed me, as I know some Dr's are eager to order all the tests that one is willing to take (and more). So I appreciated his honesty and looking out for my overall good. This appointment went incredibly smoothly and I was finished and checked out almost before my arranged time! Now, I know that this can't always be the case, as schedules are different each day with different patients, but it was good to see that when timing allowed for a quick get in-get seen-get out appointment that the staff were ready to do just that. I was very impressed with the staff and their friendly and professional attitudes, from the office greeting to the doctor/surgeon himself they were all excellent. We are very pleased to rate this office 5 stars!

Too many doctors that work in insurance networks are only good for one thing - writing…read moreprescriptions. Dr. Saleeby was not concerned with why I had or hemorrhoids nor did he suggest how I could change my diet to PREVENT hemorrhoids - none of this was discussed... he just gave me medication. Saleeby's staff was pleasant. But his entire practice is set up as an in-and-out - you know the kind of doctor's office I'm referring to - they get patients in and out in under 20 to 25 minutes. No discussion, just "hi", "here's your medication," and "bye". This was my first visit to his practice and Dr. Saleeby offered no advice or regiment to help properly regulate my bowels While I understand that Saleeby is not a gastroenterologist or nutritionist, doctors should understand that no organ is isolated from another - they are all connected and all depend on one another to keep the body working properly. However, all Dr. Saleeby did was TREAT my hemorrhoids. Folks - you are the only person that can look out for you and keep you well. These doctors do what they do to simply make a living. No more than that. It's rare to find a doctor that is totally invested in your well being and will go the length to ensure that your body is operating properly. Save yourself the time and money NOW and continue to eat right and pay attention to your body's signals so that you do NOT have to depend on a doctor for your well-being. Because they will fail you. The only person that can best take care you, is YOU!

Admin staff is very unprofessional and rude! I have never had so much troubles just trying to…read morecommunicate with an office. I'm trying to save them time for an upcoming appointment I have, because a previous office associate wasn't able to answer my question. Office manager took over the call and was rude from the start. It doesn't matter where the procedure is done to me, but I've been inquiring on whether you all do a certain procedure or not. The office manager said that you all don't do it there, but you do it in a facility. Okay I asked well would I keep the appointment with you or do I make an appointment elsewhere to go to this facility. She said who said you need that procedure and I let her know I have results from a Surgeon I saw two months back and they and another doctor both suggested it. She said well we do many procedures. Okay, but do you do the specific one im asking for as it requires special expensive equipment to my understanding and not all colorectal surgeons have that equipment. She said well if you don't like my answer, call your insurance or someone else. Then she attempted to tell me I'm very unprofessional. I asked her what am I doing that's unprofessional besides asking if you do a specific procedure when you're the one yelling at me.

2 less stars due to continued inability to get a return call from his private practice. No nurse,…read morePA, or MA will call you. Dr Adusumilli is apparently the only one who answers any questions. But the prob is he's rarely in his office and that's the only time they told me they can talk to him or he'll call back. Most dysfunctional practice I've ever experienced.

They will turn you away and cancel your appointment if you have seen a gastro within the same year…read more it does not matter whether or not you need to find care and need answers about your health. I called my insurance and they have never heard of a doctor's office ever doing that and I don't see how they can turn you away when you have unlimited visits to a specialist per year.

Reached out via their website for an appt. Heard nothing in two weeks. Called and left three…read moredifferent voicemails on the appropriate line. Guess what? No response. Crazy poor service.

I did not have a good experience here. Treated for chronic diarrhea. My colonoscopy gave me a…read morediagnosis. But the treatment did not help at all. Ultimately, it caused side effects that prevented me from walking and driving. Dizziness and balance problems. I went to another practice and was given the correct treatment. I am getting better now. My new doctor couldn't understand why I wasn't given the correct treatment at Triangle. I am in Raleigh, NC

The staff are extremely thorough and friendly. The atmosphere is pleasant and I fell confortable…read moreto be at this location.

I see Jessica, NP at this practice. She is fantastic! She really spends the time with you…read morelistening. Not like speaking with a typical PCP I have seen in the past. She responsive when you have questions and really cares for her patients.

Henry VP junior is an exceptional PCP, I can't reccomend him and the practice highly enough…read more He listens, discusses and is very informed about the latest developments in his field and is a genuinely nice guy and great to talk to, which puts him head and shoulders above many other Dr's I've seen (and never returned to) 5 stars for him and his practice

Office staff professional, intake nurse explained procedure and expectations well. Dr. Reddy was…read morethorough in her questions as bout prior experiences snd current health status.

I was a patient of Wake Endoscopy, as I understand is owned by Raleigh Medical Group. of which I…read morewas a patient for 2 years. I recently left Raleigh Medical Group, for what I consider is awful attitudes by theier receptionists, and after hours receptionists. They are rude. Upon leaving, my action was then validated by a nasty letter I recieved from Wake Endoscopy, about, because I am leaving RMG, they will CHARGE me to make copies of my medical records. What a disgrace, it validates why I left RMG! Charge me to make copies, after makung $100's, $1000's off my participation in RMG. Unbelieveable!!! If your considering coming there for medical support, think again!!! Charles Murphy

Complete scheduling nightmare! Multiple calls & emails. After months of waiting, I'm so happy to…read morehave switched to a different doctor. This practice seems way too big and dismissive... feels like a factory.

Dr. Robey is great but something is definitely wrong with their systems of response for phone calls…read moreand portal messages. I have sent three portal messages and left two phone messages over the last 2 and a half weeks and have gotten nothing in return. How do I speak with someone? Noone ever picks up the multiple phone calls I have continuously made?

This place has the best staff in taking care of patients and assisting them in the best care…read morepossible.

Today I took my friend to Clayton Endoscopy Cener to have a colonoscopy…read more I was observing the staff while I was in the waiting room. Everyone was so pleasant and upbeat. They were the kind of people you need to be around before having a procedure like that. Tina and Gail were outstanding and made my day. I highly recommend this office. My friend says that Dr. Shah is excellent, too! He is very personable, very caring and does not rush you out the door.