Went on Sunday afternoon after my husband fell. He had abrasions on knees and elbow. Severe…read moreswelling and bruising. They did X-rays and treated wounds. Staff were very responsive and concerned. Friendly staff were great.

I went to the Urgent Care clinic on Farrington Rd, Chapel Hill, this Sunday morning after it seemed…read moreI might have lost a tiny brush that I had been using for quite some time to clear out wax before putting in hearing aids. I knew I needed professional care - just in case the object was stuck in the inner ear. The clinic opened promptly at 8am as advertised and I was the 3rd one seen. The nurse, then doctor Nate, examined my ear and agreed the nurse would irrigate it. This was done at once. They found no evidence of any object in my ear. I thanked both people for their excellent, friendly, swift care. After church, back home, I found the missing object stuck in the bathroom sink drain, and sent a mss to the nurse and Nate letting them know and thanking them once again. I have had many medical encounters, and this was among the BEST in my 82 years. I hope my review will be shared with all wanting to know more about this kind, efficient and caring venue. THANKS AGAIN!

First time here and couldn't have had a better experience! From the moment I walked in the door…read moretill I left, everyone was wonderful. Plus my wait time was next to nothing! The lady at the front desk was so welcoming. It makes a difference when you're greeted with a smile and a cheery hello when you're not feeling well. Same thing with the nurse who brought me back to take my vitals. The PA answered all my questions and explained everything I need to know going forward. I'm glad to know this is so nearby should I need their services again.

My sinusitis flared up again four days ago, so I went to Duke Urgent Care. They refused to…read moreprescribe antibiotics, citing the "10-day rule" for colds. However, my case is actually an acute exacerbation (sudden worsening) of chronic sinusitis--a condition I've had for over a decade. It occasionally flares up severely. When it gets this bad, antibiotics are the only way to bring it under control; I know my own body best, and I can tell that's what I need. My current symptoms include a temperature of 99.8°F, coughing, nasal congestion, facial swelling, and pain in both my head and face--it has clearly gotten worse since this morning. My husband and I are debating whether to go to the ER now or wait and visit urgent care tomorrow. I won't be going back to that clinic again; it was a complete waste of time.

overall, except for one nurse who clearly disliked her job intensely, and told me that i received…read morecontinuous narcotics to knock me out for me awake surgery, the staff were terrific.(this was totally incorrect) housekeeping could improve as it seemed dirty to me in general areas. as for the nurse who gave me very wrong information, i awoke from surgery immediately and was clear headed and could speak snd stand unassisted immediately and clearly. it is unfortunate that this person undoes the good work of others.

It's odd to review a hospital but we've been here several times just this year. The first time was…read morefor outpatient surgery, and everything was efficient and professional. The second time was for a CT scan for my wife, and that was relatively quick, even though it was a very long distance from the front entrance. I guess there is a side entrance for outpatient services but nobody mentioned that to us. The third time was an ER visit for my wife. Upon checking in, they got her vitals but then it was several hours before we were called back. The PA who saw us was very professional, but it was odd to have so many different nurses and techs provide services from IV, to x-ray, to labs. They were professional, but again I'm not a fan of so much waiting around. Also, the treatment area was not private at all, basically hospital beds and chairs separated by curtains. We could hear the details of the patients all around us and I suppose they could hear us. More privacy would be appreciated.

I've been going to see the same doctor at Chatham Crossing Medical Clinic for years, and have…read morecontinually been impressed with their care. My primary care physician is willing to admit he needs to research something, and follows the rule that he prescribes what he would do for himself or a family member, not just what the current standard is. Getting in and out is a breeze-- I've never waited more than 5 minutes, and they even have evening clinic hours when no appointment is needed.

Every single doctor I have seen at CC has been awesome- including all nurses (except one), and i…read morehighly recommend that people with tricare come here because they are very accommodating. That being said, the front desk staff fluctuates between being amazing and being terrible. I had to call 14 times today to get in touch with someone because my doctor didn't fill my prescription correctly. As I was trying to explain that I needed something else the person who answered the phone cut me off and transferred me to the nurses line...which I had already called and left a message on. the pharmacist had also called and was transferred and even remarked that the person who answered the phone was not very polite. that being said, that's really the first time someone has been actually rude, but they do have a really bad habit of not picking up the phone.

Life-savers! I did not know where to go or what to do with the random number of malfunctions of my…read morebody. Two of my specialists mentioned the word rheumatoid condition. So I took that and ran with it and found Shanahan rheumatology. I liked this one because a a practitioner not a franchise, put their name on it. To me, that's an ownership and accountability. They are willing to stake their name on it, which means they are confident in their assessment, treatment, and outcomes Location is easy to get to, ample parking, and the waiting room is quiet, calm with a professional, kind, and knowledgeable staff. She's very humble, but I I have saved the best for last because I know she's very humble, but I would be remiss not to mention Dr. Sairya. I have never been to a doctor so caring, so thorough, and kind. We talked over my various symptoms and she ordered a panel of tests which which identified the culprit. She then had the whole picture and began our regimen of recovering out of an acute phase of a yes damn my aim well-being patient log She tested again to determine the accuracy of that number, and it did show up again the same way so then she was able to make a plan to treat me. This kind of diagnosis is chronic, so there's no curing it. The fact that there is a physician of her caliber gives me great confidence that my condition will be managed so that I will have a better quality of life. I am completely grateful to this medical practice that demonstrates what healthcare should look like.

I was a patient at Shanahan Rheumatology for approximately seven years. During that time, I became…read moreincreasingly concerned about the practice's communication, care coordination, and responsiveness to patient concerns. I received conflicting information from different providers and staff members regarding my treatment plan. Over the period two physician assistants offered contradictory recommendations, a staff nurse provided guidance that conflicted with the PA's instructions. When I sought clarification, my questions were not adequately addressed, and I was unable to obtain clear, consistent guidance regarding my care. I also attempted to raise concerns through the patient portal, but those efforts proved frustrating and unproductive. In some instances, the information provided appeared inconsistent with FDA recommendations. I was never given the opportunity to discuss these concerns directly with Dr. Shanahan. In fact, after my initial visit, I never saw him again. Rather than addressing my concerns, I ultimately received a letter from Dr. Shanahan terminating the physician-patient relationship. Based on my experience, the quality of communication, continuity of care, and patient support declined significantly during my years with the practice and fell well below the standard of care I had come to expect.

I very strongly do NOT recommend Karen Saylor NP. I feel I received near malpractice level care…read morefrom her. Her lack of attention to details of my health issues and concerns as she treated me over the past year was appalling. She put me on an extremely high toxic dose of T3 thyroid medicine that has made me extremely ill. I was never informed of what to watch for in the way of reactions (to this med or any of the many supplements she had me take). There is another Yelp review where the same thing was done to another patient. I also received almost no guidance or support in the process of tapering off the meds. I had to pay $25 to ask medical questions. Her answers were always to suggest something I was already taking or something I had already told her I couldn't take as if my chart wasn't even checked. I did not find her care 'integrative'. There was no talk of mind, spirit, or nervous system regulation. No checking with symptoms. Everything was based on $$$$ in labs which were treated with $$$$ in supplements. Her focus was pushing energy when what my system needed was gentle support and nurture.

I forgot to mention that even from the initial contact that I had with DeMarcus for scheduling, I…read morefelt completely welcomed. He is extremely compassionate and made the booking process very seamless for me. I was in dire need at the time, and he saw to it that I was seen as fast as possible, keeping my availability as well as theirs in mind. Interacting with the team at IMC NC has been nothing short of comforting and miraculous!

I was running a high fever for three days & wasn't improving. I booked an appointment in Duke My…read moreChart for Saturday morning at 11:20. I got there 15 minutes early as requested. I did not even have time to sit down. I was called just as I completed checking in. After vitals, I was taken to an exam room. My COVID test was a 15 minute wait for results. Before the 15 minutes were up, a really nice physician came to examine me. She was professional & friendly. When she learned they had already tested me for COVID, she went to check on the results. For the first time, I was diagnosed with COVID. I had dodged it for over 5 years. She gave me a typed out prescription as some pharmacy computer systems were down at that time. She explained how to take the medication. I was back in my car in close to 3O minutes after I arrived. Things I Appreciated: Making an appointment online Very short wait to be seen Seen by a physician Quick & accurate diagnosis Open on a Saturday/holiday weekend. I would definitely go there again when my primary care office is closed. I went there a few years ago & had a very positive experience then too.

Generally speaking, this doctor's office is good. It's clean, in a nice location, and has all the…read morebasics. I read some of the reviews about wait times, but I can't remember ever waiting for more than 10 minutes in the waiting room. And I usually spend less time waiting in the exam room (on occasion my doctor is ~15 minutes behind schedule). I do try to get early morning appointments for these reasons. I appreciate the phlebotomists when I get blood work done-- they are always friendly and quick, and I get my results back within a couple of days. Like most doctor's offices, the doctors themselves know a wide range of things, but in my opinion they are more incentivized to prevent a lawsuit than to actually solve your issues. On multiple occasions I was suggested a short-term fix for my issues (like medications that didn't really solve my issue) rather than a more holistic or well-thought-out approach. That's why I use this office mostly for yearly physicals/bloodwork and referrals, instead of comprehensive preventative care. But I can't blame Duke Health for this, it's more of an institutional problem in the US.

Amazing! Dr. Hutchins was extremely personable, did a great job of explaining everything, was happy…read moreto go the extra mile to ensure the best possible outcome. He has the best bedside manner- he took the time to get to know us and was tremendously knowledgeable. I am in healthcare and am very had to impress; I am thoroughly impressed! By far the best primary physician we have ever had.

This was the first time going to a Duke Primary care facility and boy was I pleasantly surprised…read more The reception area was clean and well maintained. A security guard standing around doing nothing didn't help, but having one present was comforting. The front desk staff was friendly, however the workflow for the facility was a lil' weird. they had kiosk stations where you had to go to 'sign in', however after that was done, you would see the front desk to officially 'check in'. After being taken back for triage (blood pressure, weight, height), you are escorted to the back area where the rooms look like you are in a hospital. There is a central command area in the middle with a bunch of rooms on the outside, giving a central station command to run the office. (I thought this was very well executed). The nurses and staff were very friendly, as were the regular staff (custodial). The physicians spent plenty of time with me going over all of my test results as well as discussing issues that I was having. I had to get some blood work as well, and the phlebotomist's that were in the lab were extremely professional. I was definitely impressed by this facility and look forward to using them as my primary location for my physicians