Dr Pisharody is awesome!! A physician who truly listens to her patients. She took wonderful care…read moreof my husband.

I was surprised to see so many negative reviews for Trangle Family Practice. I hope things improve…read morefor those patients. Speaking for myself, after 2-3 years, the arrival wait time has improved and the wait time once you are placed in an exam room has improved. There have been times when I sensed that the doctor might be a bit rushed but I never left feeling that I was not heard or treated appropriately. My doctor - Dr. Delgado - gives me the impression that she cares about her patients. I share one person's comments about MyChart in that it is mostly a one-sided tool. When information is felt to be incorrect or bothersome, there is no automatic way for patients to resolve that without making phone calls that noone has time for or confronting the doctor or staff which can be awkward or uncomfortable. This can be bad if you need an answer right away. I have several doctors and staff taking care of me and in spite of the challenge they must face in keeping current with care from each other, test results tell me they are doing a good job. Thanks to my Care Team.

Love the staff but we travel 3 hours to be on time and the last visit we waited 2 hours in between…read moreeach visit. So the whole day took us 14 hours. Why give appoints you don't even go by them. I am up at 5 to leave at 6 to be there at 845 for the 9am and wait until 11 to be taken for blood. It's a Good thing the nurse's are so caring. I would also say that inside the chemo section they should have a guest bathroom so that and injured companion does not have to limp outside then go to the guest check in desk to ask for the door to be opened. I have seen to many really sick people explode there for being forgotten.

WARNING - Deceptive Billing Practices!…read more Be advised, although this building looks and operates like a normal clinic and has an unsuspecting-sounding name, there is a good chance your visit will be treated as a hospital visit, and you will be charged accordingly. I was scheduled for a routine, non-invasive imaging procedure at this visit. I was in and out in 45 minutes. Although I had a similar procedure done elsewhere covered by my specialist co-pay, at this clinic it was billed as hospital services and the bill was over 20x more expensive. I was not told ahead of time that the procedure could be billed differently nor that visits would be coded as a hospital visit instead of an ordinary specialist visit. When I explained my frustration and concern, I was told that it was my responsibility to know how much my visit and procedures would cost ahead of time, even though this information was never provided to me, and I never signed a consent form. When my wife went for a procedure recently we tried to learn from this lesson and get billing information ahead of time but the billing department was slow to respond and eventually told us it wasn't their job to provide this information prior to a visit. So, long story short, if you don't want to be slapped with a massive surprise medical bill, figure out the costs ahead of time on your own, but don't expect Duke to help you figure out the costs ahead of time. My Duke providers have all been excellent, but unfortunately, the subversive billing practices make them an untrustworthy provider. I'm not suggesting everything be cheap or free. I'm just asking to be treated like a human by the people who claim that they care about my health and well-being. At UNC/Rex, we've always been warned when a procedure or visit might incur a more expensive charge, and offered help proactively. You won't get any courtesy like that from Duke, before or after the fact.

Made an appointment for 6:05 PM and it is now 7:08 PM over an hour later and we still haven't been…read morecalled back. I understand it's flu season, but there is literally one other person in the waiting room. When we arrived, there were only two other people. If appointments mean nothing, please be honest about wait times so people can plan accordingly. Sitting here for over an hour I understand flu season causes delays, but this level of waiting with almost no patients makes no sense. No updates, no explanation, nothing. If this is how appointments are handled, patients should be warned in advance.

I am Diabetic, I have a blood clot under my toe, it can lead to cancer or removal of toenail, I…read morewent here to have it assessed & treated, the receptionist refused me treatment. I found that very odd. She seemed to not want to be bothered. She told me no one from Urgent Care would see me for this. I don't recommend going here for any treatment.

We've been going to Durham Pediatrics for over 7 years and we're very happy with them. Our favorite…read moredoctor is Dr. Greene, the only one we don't like at all is Dr. Gagliano aka Dr G. She has kind of a bad attitude and when we have seen her we'd have to come back in for the same problem. Actually one time I mentioned it her and she got defensive and then proceeded to go through every visit in the chart and then talk over me. Rude. So anyway, we just don't see her anymore. We've never had a problem scheduling a visit, often they can get us in the same day. When we had a more serious issue they were very helpful with coordinating with Duke Hospital. The only problem with the Highgate office is finding it. If you're coming from 54 it's the first building on the left when you pull in. The office is at the far end on the same side as the parking lot.

I am worried that what I'm about to write will be in vain, but if it might make the slightest…read moredifference for anyone else, I will have succeeded. My wife just had the most awful visit with Dr. Gagliano. After an exhausting weekend for us and our 3 yr old with potty training struggles, an ER visit, and a cold, we scheduled an appointment to get some insight and help with our current situation. Ms. Gagliano happened to walk into the room during a less than stellar disciplinary moment between my wife and son. It wasn't a complete meltdown, but being exhausted himself, he expressed it in a way that all 3 yr olds would. When my wife stood to talk to Ms. Gagliano, she interrupted her and said "I'm just going to go ahead and stop you right there. We need to do this again. You just gave him complete control." Okay fine, lady, but my wife was not there for disciplinary advice. Gagliano based her perception of my wife as a parent, and my son as a child, off of this one episode, and be assured that this was the tone of the rest of the appointment. The entire time, she was passive aggressive, condescending, and patronizing to my wife. When our second child was born, we had the misfortune of seeing Gagliano in the hospital for one of the check-ups. Our daughter was three weeks early and small. She tossed her around like a rag doll, and her "consolation" to my daughter's cries were "oh I know, love. I'm sorry, love" and they were as aloof and patronizing as you could imagine. I know she sees babies day in and day out, but in respect to parents, she could at least pretend to care about them. She even was condescending to my wife about how well our daughter was breastfeeding, and was quite rude and dismissive about it. I hoped at that point never to see her again, but my son needed to be seen today, so we did what we had to do. I don't have enough time to go into detail about how horrible she was to my wife throughout the entire appointment, but I'm completely confident that this wouldn't have been the first time dissatisfaction has been expressed concerning Gagliano. Please understand that the words I have used thus far to describe Ms. Gagliano and today's appointment are in no way exaggerations. In recent months, we have had several disappointing experiences on the phone when scheduling appointments, which have caused us to consider switching practices. We will in fact be switching practices, but any scheduling issues are now non-issues compared to the problem of Ms. Gagliano. We will not be back to Durham Pediatrics, and it is 100% because of Dr. Gagliano.

This is my 3rd visit to see Dr. Cook. Once for surgery, twice for follow up. His office is…read moreconveniently located off 15/501 in Durham in the Home Depot plaza right next to Moe's...not to be confused with Mohs. His office staff is outstanding. Friendly and professional. Dr. Cook is in demand as there are always patients waiting to see him but they tell you right up front about this and they keep the process moving right along. The waiting area is spacious and comfortable and they bring in muffins and bagels every morning to make the wait for more enjoyable. I would highly recommend Dr. Cook - he's the best in his field which is evident by his awards decorating the waiting area.

The treatment was good. Doctor Wannana very skilled and spends time informing you about the…read moreprocedure. The area where they are really lacking is their communication. I had a procedure several weeks ago and have tried to schedule a follow-up. I've sent 4 messages via the portal, left repeated voicemails and haven't received any response. It's been almost 3 weeks of trying to contact them with no success. Not sure I would recommend this practice due to the fact that your messages are ignored.

This practice is terrible. If I could give negative stars I would. I would advise anyone thinking…read moreabout going to this practice, run the other way! First off the staff tried to take my BP with two broken blood pressure devices and the third one wasn't even in English. The recommendations for pain management definitely didn't give me any comfort after seeing faulty equipment for a blood pressure reading. I had a follow up a few weeks later on a Monday and tried to cancel over the weekend, but this practice is only concerned about money and continues to charge me for a missed visit. Had they said if I didn't reschedule there would be a charge, fine that's on me but a 48 hr cancellation policy for a Monday appointment is ridiculous. Many other practices are superior.

Provider here. I worked with Erin in a previous role then took over her job once she left. So have…read morelots of insight about her performance. She is a thoughtful listener and compassionate. Her patients adore her. She is meticulous and detail oriented. Truly, does not leave a stone unturned. I whole heartedly recommend her as a PCP.

Erin is a unique blend of care provider and she offers her time and expertise with generosity and…read morekindness. Most of us are familiar with the rushed and intensely impersonal traditional doctors office experience m. Erin strived to be different and she is! She offers all the same services most GP's do but adds her ability to manage her time with your needs. I adore her and am so glad I found her. She is kind, quick with details, thorough and communicative. Do yourself a favor and consider the direct primary care option over the mychart mentality for a personalized care with much lower cost than you'd expect. She also can handle weight loss services and works with you on a tailored plan for your needs. Do not let the unique business model stop you from reaching out.

My husband and I had a great experience with Marion at this travel clinic. We were preparing for…read morean upcoming trip abroad and needed some vaccines. Marion was a wealth of information and was kind and professional. She made some cheesy jokes while giving us our shots, which helped to distract us. My only complaint was the price. Many of the vaccines were several hundred dollars each and were not covered by insurance (since Passport Health doesn't participate in insurance plans). I'm planning to submit them myself to insurance, but Marion named it was a 50/50 chance of them being covered.

Recommend that you determine what you need and call around for other options. I needed shots for…read morePhilippines and Thailand - Passport Health charged me $2,000 for vaccines on my initial visit. And an additional $1,000 on subsequent visits. I made the mistake of not asking about cost until the shots were in my arm. I am in the RTP area of NC. I called both Duke and UNC and was referred to Passport by both. "Travel consultation" consists of a nurse asking where you are going and then reading the CDC website. I share some of the responsibility since i did not ask about cost or do any shopping around, On the plus side, staff were friendly and professional and facility had all of the vaccines that I needed.