Longtime customer (15yrs.) recently had them make me a few…read morekeys. was charged almost 90.00 for 5 copies. these were simple key copies (not chiped or special) They have new owners. 2 years ago i had some of these same keys made , they cost less than half of that. Not a customer anymore. .

I had done business with Van's for about 10 years and always received great service. I had used…read morethem as the vendor for our corporate and my personal accounts. Last year, the owner retired and sold the business to new owners. I recently had 2 keys made by the new owner and he charged me $50 for the keys plus a credit card fee. I was stunned but paid because I didn't ask about pricing before the keys were cut. Just for comparison, I stopped at Ace Hardware the same day and had the same key duplicated for $3.59. Van's charge nearly 7 times the cost of the keys from Ace. They have lost my trust and business.

Wow. Called to ask for assistance in opening WWI era toolbox. Rob answered. I texted pictures over…read moreto him and he called right back with the solution. So helpful. I am delighted.

Very fast and friendly service. Came equipped with everything necessary to change all of my locks…read moreas well as replace some of my broken door knobs. Highly recommend.

Thanks Mark. Showed on time, ready to install two dead locks, door levers and rekey a third…read moredeadbolt so all deadbolts And outdoor knobs use same key. Despite buying schlage at Lowe's to replace existing locks, Mark had to resize at least one deadbolt hole. Thus I'm glad I hired a locksmith. Definitely do recommend. Do schedule ahead as I had a two week wait for an appointment.

They have always done good quality work, they have cut multiple vehicle keys for me! Would…read morerecommend without a question!!!

I needed a stuck front doorknob fixed. They were quick to send me a quote and had someone out to my…read morehouse within an hour or so. The tech, Artie, was nice and completed the job in about thirty minutes. That said, the amount I was charged seemed really high, and was far above what I was originally quoted. I paid but made it clear I was not happy. Violet, a manager, contacted me about my complaint and refunded some of the charges, for a final amount that was much more in line, IMO, with the amount of work that was done. For that, I commend them.

Everything you would like from a locksmith. We needed some locks re-keyed. The woman who answered…read morethe phone was professional. The prices I were quoted were flat fees rather than hourly, and they were competitive versus the competition. Even better, this leads to no surprises at billing time. Josh arrived within my preferred one hour time frame. He was professional, friendly, (and since I was curious) informative. He did everything right--even after bumping into a small puzzle of a problem--with patience and grace. You might say, "Your points are granted. But nevertheless, why 5 stars rather than 4?" You got me there. Really, what else could they have done for the extra star? "They could have offered you a beer." Yes indeed they could have. Therefore I offer this qualification of my five star review: Don't contact them if you were expecting a free beer.

I had an excellent experience with Chicago Locksmith and was extremely pleased with the entire…read moreprocess and final results. Because my project involved a custom door replacement that required condo association approval, custom ordering, painting, lock placement, and installation, there were several phases involved. Throughout it all, the team remained professional, responsive, organized, and attentive to detail. Walter, the locksmith technician who handled the project from beginning to end, did an outstanding job. His workmanship, professionalism, and attention to detail truly stood out, and the finished result exceeded my expectations. Chicago Locksmith is lucky to have someone such as Walter that is extremely skilled, professional and pleasant to deal with. I also want to recognize the Chicago Locksmith office staff for their excellent customer service and communication throughout the process. Everyone was courteous, helpful, and a pleasure to work with. Overall, I highly recommend Chicago Locksmith for their professionalism, quality work, and outstanding service.

I sent out a free estimate request via Yelp and received far too many responses…read more My primary, evidently probable Yelp Elite and Yelp All-Star review are based on Yelp and my communication with the owner Shay. Perhaps he is of Irish heritage, I never had the opportunity to find out 1) I have seen over 300 photographs of his work This man is the very BEST if you are only looking for a handyman or have no assistance from even an essentially useless husband in the paint or a long hair clogged shower drain 2) Shay is a LIAR I appreciate that he was willing to drive out to The suburbs of Chicago from all the way East in Logan Square His estimate is NOT free as Yelp guaranteed He requires photographs (easy peasy) of the locks as well as *$45* to even come out to take a look He broke the Yelp Guarantee right there Chicago Locksmiths should be banned from Yelp same as nobody should have voted for Trump. There were zero good choices but at least ond was NOT a babbling dementia suffering 90 yeat old 3) Shay claims the his primary concern is home and auto safety If that were actually true then with photos in hand he has zero reason to have a $45 fee to take a look I have zero reason to take issue with Shay - especially his quality of work All that I know is that Shay LIED to Yelp in order to gain business and if that works for him, then I do not give a fxck I shall not be used I have Elite and All-Star status that I EARNED with Yelp and followers Every single one of my Yelp reviews are shared with Google I sincerely hope that my review discourages anybody and everybody from hiring Chicago Locksmiths

Just stopped in to get a key laser cut. It was a quick and pleasant process. Jeff took care of my…read morekey quickly and made sure it worked as needed.

They changed appointment several times. 3 different persons were contacting me and they didn't…read morehonor the price they agreed on. It was bit frustrating and finally after few attempts had to cancel it.

Friendly. Correctly diagnose my problem over the phone. Fixed in less than 10 minutes the next day.read more

I highly recommend Walden's Lock Service! I locked myself out of my home, and the police couldn't…read moreopen my door, and none of the other locksmiths I called returned my call. It was Sunday, and desperate, I called Walden's lock service despite the fact he was closed. Fortunately, he had compassion for my situation and made the time to drive out as soon as possible. He came and opened my lock, only charging me an extra $20 for the emergency service call. If you have to change locks or get locked out, you can't find a more honest and friendly locksmith.