Longtime customer (15yrs.) recently had them make me a few…read morekeys. was charged almost 90.00 for 5 copies. these were simple key copies (not chiped or special) They have new owners. 2 years ago i had some of these same keys made , they cost less than half of that. Not a customer anymore. .

I had done business with Van's for about 10 years and always received great service. I had used…read morethem as the vendor for our corporate and my personal accounts. Last year, the owner retired and sold the business to new owners. I recently had 2 keys made by the new owner and he charged me $50 for the keys plus a credit card fee. I was stunned but paid because I didn't ask about pricing before the keys were cut. Just for comparison, I stopped at Ace Hardware the same day and had the same key duplicated for $3.59. Van's charge nearly 7 times the cost of the keys from Ace. They have lost my trust and business.

Wow. Called to ask for assistance in opening WWI era toolbox. Rob answered. I texted pictures over…read moreto him and he called right back with the solution. So helpful. I am delighted.

Very fast and friendly service. Came equipped with everything necessary to change all of my locks…read moreas well as replace some of my broken door knobs. Highly recommend.

By far the most helpful and honest guy in town. I called him in a panic and he resolved it…read morequickly! 5 stars is not high enough and I never write reviews. I would highly recommend him!!

Thanks Mark. Showed on time, ready to install two dead locks, door levers and rekey a third…read moredeadbolt so all deadbolts And outdoor knobs use same key. Despite buying schlage at Lowe's to replace existing locks, Mark had to resize at least one deadbolt hole. Thus I'm glad I hired a locksmith. Definitely do recommend. Do schedule ahead as I had a two week wait for an appointment.

I needed a stuck front doorknob fixed. They were quick to send me a quote and had someone out to my…read morehouse within an hour or so. The tech, Artie, was nice and completed the job in about thirty minutes. That said, the amount I was charged seemed really high, and was far above what I was originally quoted. I paid but made it clear I was not happy. Violet, a manager, contacted me about my complaint and refunded some of the charges, for a final amount that was much more in line, IMO, with the amount of work that was done. For that, I commend them.

Everything you would like from a locksmith. We needed some locks re-keyed. The woman who answered…read morethe phone was professional. The prices I were quoted were flat fees rather than hourly, and they were competitive versus the competition. Even better, this leads to no surprises at billing time. Josh arrived within my preferred one hour time frame. He was professional, friendly, (and since I was curious) informative. He did everything right--even after bumping into a small puzzle of a problem--with patience and grace. You might say, "Your points are granted. But nevertheless, why 5 stars rather than 4?" You got me there. Really, what else could they have done for the extra star? "They could have offered you a beer." Yes indeed they could have. Therefore I offer this qualification of my five star review: Don't contact them if you were expecting a free beer.

I can't say enough nice things. I needed a new outside lock set and I needed it to be rekeyed. Zak…read morewas efficient and helpful. I ran into an issue w installation and Nick was here quickly and solved the problem. Both were a pleasure to work with!

I had an excellent experience with Chicago Locksmith and was extremely pleased with the entire…read moreprocess and final results. Because my project involved a custom door replacement that required condo association approval, custom ordering, painting, lock placement, and installation, there were several phases involved. Throughout it all, the team remained professional, responsive, organized, and attentive to detail. Walter, the locksmith technician who handled the project from beginning to end, did an outstanding job. His workmanship, professionalism, and attention to detail truly stood out, and the finished result exceeded my expectations. Chicago Locksmith is lucky to have someone such as Walter that is extremely skilled, professional and pleasant to deal with. I also want to recognize the Chicago Locksmith office staff for their excellent customer service and communication throughout the process. Everyone was courteous, helpful, and a pleasure to work with. Overall, I highly recommend Chicago Locksmith for their professionalism, quality work, and outstanding service.

Quick quality service for a good price. Friendly guy that checked the keys worked on my car before…read morehe was done. I'll go bac.

I needed a spare key made for a 2020 Toyota Rav4, and Jeff did everything in his power to make it…read morehappen. I'd absolutely recommend this business to anyone.

Friendly. Correctly diagnose my problem over the phone. Fixed in less than 10 minutes the next day.read more

I highly recommend Walden's Lock Service! I locked myself out of my home, and the police couldn't…read moreopen my door, and none of the other locksmiths I called returned my call. It was Sunday, and desperate, I called Walden's lock service despite the fact he was closed. Fortunately, he had compassion for my situation and made the time to drive out as soon as possible. He came and opened my lock, only charging me an extra $20 for the emergency service call. If you have to change locks or get locked out, you can't find a more honest and friendly locksmith.