Disapointed with the restocking fee, reshipping fee, and shipping fee I was charged for a return,…read morebut it was Scott's error on the part number. Only 70% of the price was returned. Make sure you are getting the right part.

bought a 9K bike from them, it was shipped fast but once i got it the bike was not ride-ready. i…read morehad to take it to a shop BEFORE i could ride it. the sealant had dried in the tires, once i let the manager know about this, he offer to send me a bottle of sealant as a solution LOL!! and stated that the bikes were assembled at the manufacturer and they didnt check much after it. this is my 6th bike i get online and the worst experience with a retailer. DO NOT RECOMEND

Sadie at REI Winter Park is exceptional…read more She spent over an hour helping my fiancé prepare for a hiking trip to Costa Rica, carefully explaining the differences between trail shoes and guiding her to the right option for the terrain she'll face. Her knowledge was impressive, but what stood out most was her attention to fit -- she evaluated width, length, and even recommended going up half a size based on the shoe's construction and the demands of long hikes. She doesn't work on commission. She simply cares about getting it right. Sadie is exactly the kind of professional who keeps us coming back to REI.

Been to this REI a few times and it's super nice and always kept pristine. Employees are helpful if…read moreyou want anything and there's so much to explore. In a recent time I finally decided I would invest in som hiking shoes, so it was really nice to have help from an employee when I chose several pairs, and then she brought out and extra pair that she said are more comfortable, and well I ended up purchasing that extra pair, thanks to her thoughtfulness. They have just about everything you need here for your backpacking, camping or hiking trip. But it can certainly get spendy. It's all the super high quality brands here so the price does not budge. There's a few sales here and there but that's why I wouldn't shop here so often. But once in a while it's nice and even to get inspiration for outdoors adventures. Something else cool about REI is they offer classes to members & nonmembers to teach you about backpacking, survival tips, and how to prepare for certain trips. I'm taking a free class for how to prepare for summiting Mount Everest Base Camp, how cool!

Jose was awesome and very helpful. Prices are super cheap for any kinds of repairs. Highly…read morerecommend!

From the owner: We are a small family business own bike store open now for 2 years. When you come in you get to…read moremeet our family and get quick professional service. We have E-bike, road bikes, hybrid bikes, and BMX come in and be part of our bike family.

It's great being a loyal customer of Retro City Cycles over the years! You earn points on your…read morepurchases that can be used to reduce your payments on subsequent billings. The staff of Dano, Dean and Julian are knowledgeable, professional and provide detailed assessments of your work order. As part of this year's Spring Tune-up, I went in knowing I had to have my brakes checked as well as possibly getting a new chain cassette as my gears were not working properly in the 3-5 shift range. After consultation with me, Dean also informed me that my rear tire had dry rot and should be replaced. I had him replace the tube also. He also noticed the handlebars headset was quite loose and needed attention. He had to order the part for that fix. In all, Retro installed the new cassette and chain, adjusted shifting, replaced the rear brake cable, housing, and pads, adjusted both brakes, cleaned the frame and replaced and adjusted the headset, all for around $200. When I came to pick up my bike, Dean stated that he noticed my handle grips were very sticky and worn. He said he put on some better take off grips Retro had in the store and did not charge me for them! Now, that is taking care of a loyal customer! I even got a $10 discount on the final billing based on the points I accumulated in the past year. The bike rides like new and the handle grips are better than my old originals. I highly recommend Retro City Cycles for their dedication to the customer and their quality work.

In the beginning of December, I found a Velotric E-bike online that I liked but I didn't want to…read morewait for shipping and then still have to get it put together. I saw that this shop was a Dealer for Velotric so I called here to see about the bike. Julian answered the phone and was so kind, patient and helpful as well as everyone that I've encountered here. The owner told me that she did not have my bike in stock but she already had some on order, one of which was the small size that I needed and they would be in shortly. She honored the online price that I found the bike for, gave me a discounted price on shipping and included the assembly. I was thrilled that I had my bike in time for a trip that I was going on. When I picked up my bike, they made recommendations for the carrier and loaned me an apparatus to make it safer for me to transport the bike home. The customer service at this shop is wonderful. I recently had my bike in for a quick check and tune up which was a courtesy of the store, again with Julian offering his warm and knowledgable service. I would highly recommend this bike shop!

Eric is phenomenal! Stepped away from the repair he was doing and helped me with no wait…read more I will be visiting again for all of our bike needs! Thank you

the guys in there were so helpful and nice. i'm relatively new to the biking community so my…read moreknowledge doesn't stretch far, but these guys are more than happy to share what they know. made the experience of transferring to clipless seamless!

Orange cycle has one of the largest quality bike inventory in the area. Everyone is friendly and…read moreapproachable for any questions you have regarding any of the bikes and accessories. I also got a retul bike fit at orange cycle. Jorge is very passionate and knowledgeable about getting you a professional and technical bike fit. Ever since my first bike fit I've felt my rides have been painless and efficient. Any of you who are putting some serious mileage in, I recommend getting properly fitted by Jorge even if you didn't get a bike from orange cycle.

I came in for a Retul Bike Sizing with Jorge and had an amazing experience…read more We started off checking the saddle size in which mine was far too narrow. When choosing a new saddle he gave me a ton of insight on how each one would feel and allowed me to try each one. We then went to adjust saddle position and cockpit. At the end of the fitting my bike felt way more comfortable and I had gained so much more knowledge in my bike, technique, and routes for future upgrades. Jorge went above and beyond with his service and advice. He has a rich history in biking and is determined to his craft!

What an incredible pleasure to work with Roger and the Evolve team. Everything went smoothly and…read moreaccording to plan. The equipment was amazing and the delivery and pickup were on schedule. I strongly recommend Evolve for your bike and ebike needs.

I just bought a Cervelo P5 from Evolve. It was an amazing experience. They were so very helpful,…read morehonest, knowledgeable, and fair. I live in St Pete and, while I would love for them to have a location here, I'll definitely be going back. Highly recommend.

in early March of this year 2026, I took my bike to Orlando on vacation with me. I had been…read morestruggling with a sprocket chain that came off the gears often. When I drove to a trail nearby, my condo, my sprocket chain fell off as I took my bike out of the car. I tried to put it back on, but I couldn't get it on. I searched online for a bike shop nearby and found this shop although on the Google map it was called David's World of Cycles. I drove there and walked in, and Felix asked how he could help. I told him I had an old bike that needed a sprocket chain repair. He came outside and helped me take my bike out of my car and took it inside. He took a look at it and call me how he could help and I told him I'd like to get a total repair because my bike was 11 years old and needing several things. I needed a new back tire, the brakes needed tightened, the derailer needed replaced, and the seat needed tightening. He gave me an estimate, and I wanted to pay in advance so he typed my name into his computer and to my surprise, my name and info was already in there. He told me that his shop was it Trek bike shop and that my bike was a Trek brand. I had no idea. My name was still in the computer from where I had bought my bike in Virginia 11 years ago. I felt like my bike had found the mothership. Felix was very encouraging and said he would try to fix my bike. It took a couple days, but it was a beautiful when it was done. When I went back, Gus helped me put my bike back on my bike rack. I found the staff of this bike shop to be so friendly and helpful and I was so very grateful. I didn't mind spending the money to get a bike overhaul since my birthday is coming up. Thank you to the people at Trek bicycle of Orlando.

This place is amazing for bike, tuneups or for purchasing new bikes. We hadn't had our bikes…read moreserviced since our purchase so we needed to get them serviced and road-ready. Jonathan (manager-owner) was extremely professional and clear in what needed to be done for each bike. They hoisted the bikes and Pointed out the specifics of the service. They were so transparent and set the expectations of what the costs would be. No surprises. Rebecca was also extremely informative, friendly, and spent time with us to explain the bikes that were available, and the accoutrement that we could place to our current bikes. When my wife picked up the bikes, Rebecca assisted, and even explained how we could better utilize our bike transport rack. Really an A+ plus experience at this location and we will definitely be back for more tuneups.