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    Trek Bicycle Oviedo

    4.4 (8 reviews)
    Closed 10:00 am - 6:00 pm

    Services - Trek Bicycle Oviedo

    Bike repair and maintenance

    Trek Bicycle Oviedo Photos

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    1 year ago

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    2 years ago

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    5 years ago

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    4 years ago

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    3 years ago

    Everyone was very friendly and helpful here. I definitely will be back for future services!

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    5 years ago

    Personal approach from this small shop. Lots of advice and guidance on what would be the best bike for my wife's Christmas gift.

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    5 years ago

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    7 years ago

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    Retro City Cycles - This was the day I picked it up. The cross bar is what they loaned me in order to get it home safe.

    Retro City Cycles

    (46 reviews)

    $$

    Ivanhoe, North Orange

    It's great being a loyal customer of Retro City Cycles over the years! You earn points on your…read morepurchases that can be used to reduce your payments on subsequent billings. The staff of Dano, Dean and Julian are knowledgeable, professional and provide detailed assessments of your work order. As part of this year's Spring Tune-up, I went in knowing I had to have my brakes checked as well as possibly getting a new chain cassette as my gears were not working properly in the 3-5 shift range. After consultation with me, Dean also informed me that my rear tire had dry rot and should be replaced. I had him replace the tube also. He also noticed the handlebars headset was quite loose and needed attention. He had to order the part for that fix. In all, Retro installed the new cassette and chain, adjusted shifting, replaced the rear brake cable, housing, and pads, adjusted both brakes, cleaned the frame and replaced and adjusted the headset, all for around $200. When I came to pick up my bike, Dean stated that he noticed my handle grips were very sticky and worn. He said he put on some better take off grips Retro had in the store and did not charge me for them! Now, that is taking care of a loyal customer! I even got a $10 discount on the final billing based on the points I accumulated in the past year. The bike rides like new and the handle grips are better than my old originals. I highly recommend Retro City Cycles for their dedication to the customer and their quality work.

    I'm genuinely disappointed to be writing this review because I walked into Retro Cycles on Orange…read moreAve expecting professionalism, attention to detail, and basic care for a customer's safety. Instead, I walked away with a bill over $120--and a bike that left me stranded more than 20 miles from home because of something that should have never happened. Story time... I came in with a simple need: fix my rear flat and replace my pedals. I even called ahead and was quoted roughly $40-$50. Straightforward. But once I arrived, the inspection led to a recommendation to replace both tires, the pedals, and additional upgrades, bringing the total to more than double the original quote. I didn't mind the upsell because I trusted that they were guiding me toward what my bike genuinely needed. I agreed because I assumed they were being thorough. But that assumption was a mistake. They told me both tires needed replacing due to wear and tear--fine. What they didn't tell me was that both inner tubes should be replaced as well. They replaced the rear tube but never once suggested replacing the front. Not a call. Not a question. Not a moment of proactive thinking. And honestly, that's where everything went downhill. A reputable bike shop should have the foresight to say, "Hey, if we're replacing both tires, do you also want both inner tubes replaced?" That's basic completeness. That's basic customer care. That's basic professionalism. But they didn't do that. They simply didn't think ahead. Because of that lack of attention, I took my freshly serviced bike on an urban ride, hopped on the train to Kissimmee, and the moment I arrived--my front tire was flat. Completely flat. After just having spent over $120 for what I thought would be a fully reliable setup. I called Retro Cycles, expecting at least some empathy, accountability, or willingness to help. Instead, I was met with a dismissive response along the lines of: "Well, you didn't tell us to replace the front tube." No acknowledgment that they had every opportunity to recommend it. No owning the fact that their oversight left a customer stranded 20+ miles away. Just indifference. At that point, I had no choice but to pay for an Uber XL to get myself and my bike back home. A completely unnecessary expense caused by a lack of forethought and a lack of genuine customer care. I can honestly say that Retro Cycles failed me--miserably. I expected more from a neighborhood bike shop. I expected professionalism. I expected someone to think one step ahead, not just do the bare minimum and send me on my way with a hidden problem waiting to appear the moment I took my bike out. I judge a bike shop by how confidently I can ride after a service. And in this case, the very first ride proved their work incomplete and their advice inadequate. The damage is done. The trust is broken. If you're looking for a shop that thinks about your safety, your ride, and your experience--not just the transaction--this is not it.

    David's World Cycle

    David's World Cycle

    (9 reviews)

    Waterford Lakes, East Orlando

    My wife and I have been getting more and more into biking and decided to check out this shop as it…read moremay be the only bike shop in the area. We're both looking to upgrade from our Walmart cruisers. They only carry Trek brand bikes so if you're looking for a variety, you may need to look elsewhere. The woman was helpful with sizing the bike for my wife and suggested she take the bike for a ride out back (they have a back door and you can ride around behind the stores). The bike wasn't the right size so they got another one that was. This was helpful in making sure she had the right size. The bikes she was showing had a pretty hefty price tag and was way out of our price range for a casual cyclist. Once she realized we weren't gong to spend 4 grand on a bike, she stopped helping us. We never even got to me and my questions. They did have some in the more affordable range but there was absolutely no interest on her end in helping us further. This became more apparent when we visited some other bike shops later in the day. Other shops were more receptive in helping us find bikes more within our price range. The stock is low everywhere, but when levels return, we'll most likely be purchasing elsewhere.

    After a few years, two of our bikes needed service. I tried YouTube. That failed. I reached out to…read morea few places that would come to the house. Backlog of work. So I loaded up the bikes and took them down to this location in Waterford Lakes. Angel was there. He took a look at both bikes and offered his thoughts and recommendations. One bike didn't need much work and though I wouldn't have known and he could have upsold me on packages - he didn't. Not only that, the bike that DID need more work done, he applied a discount for a sale that was starting the next day for that package. Work was done in a timely manner. I dropped the bikes off on Wednesday, and picked them up Friday. They were well taken care of and my family is ready to ride again. Definitely recommend having them take a look at your bike if they need repair or maintenance.

    Trek Bicycle Oviedo - bikes - Updated May 2026

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