Excellent staff!! I bought pedals for my son's bicycle and the gentleman at the register explained…read moreto us details of installation

kelly & Camille are the friendliest and best workers in town, really reliable prices and really…read morehelpful with information would 10 out 10 recommend anyone to them if you need your bike fixed

bought a 9K bike from them, it was shipped fast but once i got it the bike was not ride-ready. i…read morehad to take it to a shop BEFORE i could ride it. the sealant had dried in the tires, once i let the manager know about this, he offer to send me a bottle of sealant as a solution LOL!! and stated that the bikes were assembled at the manufacturer and they didnt check much after it. this is my 6th bike i get online and the worst experience with a retailer. DO NOT RECOMEND

If you love bikes. I mean really psycho. A psychlist. This is your place. WPC stocks some really…read morehigh-end stuff and can get just about anything that is worth getting. The best part, however, is that as much as they know bikes, that is also how much they know about how to treat a customer. There, you will find great mechanics, knowledgeable sales and management, and pleasant, professional conversation. One of the things they do when you buy a bike from them is offer basic adjustments after the sale. I had an issue that I probably caused, and they fixed it while I waited and didn't charge me, like it was a basic adjustment. That's the type of thing that will get me to grab some tires and a helmet while I'm there instead of going online. Highly recommended.

Sadie at REI Winter Park is exceptional…read more She spent over an hour helping my fiancé prepare for a hiking trip to Costa Rica, carefully explaining the differences between trail shoes and guiding her to the right option for the terrain she'll face. Her knowledge was impressive, but what stood out most was her attention to fit -- she evaluated width, length, and even recommended going up half a size based on the shoe's construction and the demands of long hikes. She doesn't work on commission. She simply cares about getting it right. Sadie is exactly the kind of professional who keeps us coming back to REI.

Been to this REI a few times and it's super nice and always kept pristine. Employees are helpful if…read moreyou want anything and there's so much to explore. In a recent time I finally decided I would invest in som hiking shoes, so it was really nice to have help from an employee when I chose several pairs, and then she brought out and extra pair that she said are more comfortable, and well I ended up purchasing that extra pair, thanks to her thoughtfulness. They have just about everything you need here for your backpacking, camping or hiking trip. But it can certainly get spendy. It's all the super high quality brands here so the price does not budge. There's a few sales here and there but that's why I wouldn't shop here so often. But once in a while it's nice and even to get inspiration for outdoors adventures. Something else cool about REI is they offer classes to members & nonmembers to teach you about backpacking, survival tips, and how to prepare for certain trips. I'm taking a free class for how to prepare for summiting Mount Everest Base Camp, how cool!

It's great being a loyal customer of Retro City Cycles over the years! You earn points on your…read morepurchases that can be used to reduce your payments on subsequent billings. The staff of Dano, Dean and Julian are knowledgeable, professional and provide detailed assessments of your work order. As part of this year's Spring Tune-up, I went in knowing I had to have my brakes checked as well as possibly getting a new chain cassette as my gears were not working properly in the 3-5 shift range. After consultation with me, Dean also informed me that my rear tire had dry rot and should be replaced. I had him replace the tube also. He also noticed the handlebars headset was quite loose and needed attention. He had to order the part for that fix. In all, Retro installed the new cassette and chain, adjusted shifting, replaced the rear brake cable, housing, and pads, adjusted both brakes, cleaned the frame and replaced and adjusted the headset, all for around $200. When I came to pick up my bike, Dean stated that he noticed my handle grips were very sticky and worn. He said he put on some better take off grips Retro had in the store and did not charge me for them! Now, that is taking care of a loyal customer! I even got a $10 discount on the final billing based on the points I accumulated in the past year. The bike rides like new and the handle grips are better than my old originals. I highly recommend Retro City Cycles for their dedication to the customer and their quality work.

I'm genuinely disappointed to be writing this review because I walked into Retro Cycles on Orange…read moreAve expecting professionalism, attention to detail, and basic care for a customer's safety. Instead, I walked away with a bill over $120--and a bike that left me stranded more than 20 miles from home because of something that should have never happened. Story time... I came in with a simple need: fix my rear flat and replace my pedals. I even called ahead and was quoted roughly $40-$50. Straightforward. But once I arrived, the inspection led to a recommendation to replace both tires, the pedals, and additional upgrades, bringing the total to more than double the original quote. I didn't mind the upsell because I trusted that they were guiding me toward what my bike genuinely needed. I agreed because I assumed they were being thorough. But that assumption was a mistake. They told me both tires needed replacing due to wear and tear--fine. What they didn't tell me was that both inner tubes should be replaced as well. They replaced the rear tube but never once suggested replacing the front. Not a call. Not a question. Not a moment of proactive thinking. And honestly, that's where everything went downhill. A reputable bike shop should have the foresight to say, "Hey, if we're replacing both tires, do you also want both inner tubes replaced?" That's basic completeness. That's basic customer care. That's basic professionalism. But they didn't do that. They simply didn't think ahead. Because of that lack of attention, I took my freshly serviced bike on an urban ride, hopped on the train to Kissimmee, and the moment I arrived--my front tire was flat. Completely flat. After just having spent over $120 for what I thought would be a fully reliable setup. I called Retro Cycles, expecting at least some empathy, accountability, or willingness to help. Instead, I was met with a dismissive response along the lines of: "Well, you didn't tell us to replace the front tube." No acknowledgment that they had every opportunity to recommend it. No owning the fact that their oversight left a customer stranded 20+ miles away. Just indifference. At that point, I had no choice but to pay for an Uber XL to get myself and my bike back home. A completely unnecessary expense caused by a lack of forethought and a lack of genuine customer care. I can honestly say that Retro Cycles failed me--miserably. I expected more from a neighborhood bike shop. I expected professionalism. I expected someone to think one step ahead, not just do the bare minimum and send me on my way with a hidden problem waiting to appear the moment I took my bike out. I judge a bike shop by how confidently I can ride after a service. And in this case, the very first ride proved their work incomplete and their advice inadequate. The damage is done. The trust is broken. If you're looking for a shop that thinks about your safety, your ride, and your experience--not just the transaction--this is not it.

Eric is phenomenal! Stepped away from the repair he was doing and helped me with no wait…read more I will be visiting again for all of our bike needs! Thank you

the guys in there were so helpful and nice. i'm relatively new to the biking community so my…read moreknowledge doesn't stretch far, but these guys are more than happy to share what they know. made the experience of transferring to clipless seamless!

I came in for a Retul Bike Sizing with Jorge and had an amazing experience…read more We started off checking the saddle size in which mine was far too narrow. When choosing a new saddle he gave me a ton of insight on how each one would feel and allowed me to try each one. We then went to adjust saddle position and cockpit. At the end of the fitting my bike felt way more comfortable and I had gained so much more knowledge in my bike, technique, and routes for future upgrades. Jorge went above and beyond with his service and advice. He has a rich history in biking and is determined to his craft!

Orange cycle has one of the largest quality bike inventory in the area. Everyone is friendly and…read moreapproachable for any questions you have regarding any of the bikes and accessories. I also got a retul bike fit at orange cycle. Jorge is very passionate and knowledgeable about getting you a professional and technical bike fit. Ever since my first bike fit I've felt my rides have been painless and efficient. Any of you who are putting some serious mileage in, I recommend getting properly fitted by Jorge even if you didn't get a bike from orange cycle.

What an incredible pleasure to work with Roger and the Evolve team. Everything went smoothly and…read moreaccording to plan. The equipment was amazing and the delivery and pickup were on schedule. I strongly recommend Evolve for your bike and ebike needs.

Stopped in to check selections and left with not one but two bikes. The salesman listened to my…read moreneeds and was quick to point out the perfect bike. After I rode it, I asked my wife to try one in her size and the rest is history. 1st Service is free with purchase. Great store and staff. Enjoy!

in early March of this year 2026, I took my bike to Orlando on vacation with me. I had been…read morestruggling with a sprocket chain that came off the gears often. When I drove to a trail nearby, my condo, my sprocket chain fell off as I took my bike out of the car. I tried to put it back on, but I couldn't get it on. I searched online for a bike shop nearby and found this shop although on the Google map it was called David's World of Cycles. I drove there and walked in, and Felix asked how he could help. I told him I had an old bike that needed a sprocket chain repair. He came outside and helped me take my bike out of my car and took it inside. He took a look at it and call me how he could help and I told him I'd like to get a total repair because my bike was 11 years old and needing several things. I needed a new back tire, the brakes needed tightened, the derailer needed replaced, and the seat needed tightening. He gave me an estimate, and I wanted to pay in advance so he typed my name into his computer and to my surprise, my name and info was already in there. He told me that his shop was it Trek bike shop and that my bike was a Trek brand. I had no idea. My name was still in the computer from where I had bought my bike in Virginia 11 years ago. I felt like my bike had found the mothership. Felix was very encouraging and said he would try to fix my bike. It took a couple days, but it was a beautiful when it was done. When I went back, Gus helped me put my bike back on my bike rack. I found the staff of this bike shop to be so friendly and helpful and I was so very grateful. I didn't mind spending the money to get a bike overhaul since my birthday is coming up. Thank you to the people at Trek bicycle of Orlando.

Big store with a great selection! Staff is super knowledgeable and helpful. Their warranty stands…read morebehind the product.

Kevin was great! he helped me with all my needs and got my bike running even better then before…read more Appreciate the team over at trek altamonte!

Just purchased the new Townie Go S from this store and couldn't have asked for more helpful,…read morefriendly service. Kevin and his crew were wonderful to work with. Highly recommend