I sent my truck in for wheel alignment and tire change and ball joints to be fixed, charges me…read more$1000, just to only change my alternator (which never had a problem with), two front tires and placed brake pads on a bad set of rotors. This isn't the safety I asked for, he lied and said safety it will be 950$, but your frame is rotted, that will be 2000+. I got a second opinion and the frame is not rotted. Please for your safety do not go here. I was cheated.

My daughter's car broke down so we had it towed to Monroe Car Care based on a recommendation from…read moremy Brother-in-Law. After checking out the car we were given our options. Unfortunately the car needed a new engine. The price for the new engine & all the labor was fair and the work was guaranteed for 90 days. We had Monroe Car Care put in the newish' engine & Henry told us to bring it back if we had any issues. There were a couple things that needed to be adjusted that weren't related to the engine, but the work was done for a fair price. We were pleased with the communication, price & excellent work done by Monroe Car Care!

Coming in from out of town on my way to Des Moines, "troubling" doesn't begin to describe my worry…read morewhen I saw the check engine light go off about 20 miles outside of Toledo. Spent the night in a local hotel and called Toledo Auto Care the next morning to set up an appointment the next day. Turned out it was just some dirty oil that needed changing. The mechanic showed me the brakes and let me know that they were going to need changing sometime in the near future, but it wasn't anywhere close to the in-your-face sales pitch that some auto shops give you. I left Toledo Auto Care with a healthy care and a healthier state of mind. They treat their customers right here, and if I'm in the area again this will be my number one choice for any car repairs.

Update: Toledo Auto care , saw my review and felt very bad..they are going to make it right by…read moreme.." the Manager- Chad" I am glad they reached out to me,.Thankyou

I needed my snow tires swapped out for my regular tires and the they did it, np. Relatively quick…read moreand painless. Same day service. Affordable pricing. I'll be back.

DO NOT GO HERE. Worst service ever. Very unprofessional. Waited an hour for a new tire from a guy…read morewho wasn't working on anything for that entire hour we waited. Employees were using vulgar profanity the entire time. Absolutely mind blown.

Called several times regarding getting valve cover gaskets replaced. Thought they would be…read moreresponsive, and they do have a great Ai answering service where I left several detailed messages. Unfortunately, they never returned my calls. Probably for the best.

I can't recommend Ambrosia's Automotive enough. They took the time to accurately diagnose the…read moreissue we were experiencing (no guessing, no upselling) and clearly explained what was going on, in a way that made sense. After an alignment check, a dealership told us we needed a new axle. We took it to Ambrosia's and they were able to pinpoint the exact issue, costing us much less than originally quoted by the dealership. The repair was done quickly and efficiently. We have trusted Ryan and the team to work on our vehicles prior to this, and we have always walked away feeling confident in the work that was completed and not feeling taken advantage of like so many other places.

Great service and honest techs, they do not try to upcharge you on a bunch of stuff you do not need…read moreatm. A+ service center every time.

I walked in after 10 am for an oil change on a Saturday and noticed there was only one worker. He…read moredid come in to greet me and warned it may be an hour before he could start on me and I told him it was fine. About 30 minutes later more workers came in and one of them walked up to me and asked for my key. There was no discussion of what type of oil change (ex. synthetic, etc) or pricing. Approximately 10 minutes later he asked for all my info (name, address, phone#, email) and gave a price-indicating they were finished with the oil change. I asked if the Yelp check-in coupon could be used, but he stated they already changed the oil with all synthetic and the coupon was for half-and-half. I didn't feel he was being rude in any way, I just wish there was more dialog and that I had a choice. Overall, it was a decent straight-no chaser experience.

This is the only place that works on my vehicles. Chris and Dave are the best mechanics there,…read morebesides Jon. Theyre quick and usually right about whats wrong with your car. The prices are good. Theyre usually done when promised unless there is a parts issue but thats not their fault.

Jon and Cathy always take great care of me when I go in. I've had to had my jeep serviced with them…read morea few times - usually a day or two turn around.

The staff here is incredibly friendly and trustworthy. They did a fantastic job with my oil change…read moreand didn't try to pressure me into any unnecessary upsells or hidden fees. It's hard to find an auto shop this honest and dependable. Highly recommend!

Had them do some custom work on my Subaru. Everyone was friendly up front, but they damaged the…read moretailpipe on my exhaust system they were installing. I told them I would pay full price but I just wanted them to admit what they did, and they just wouldn't. They're100% of fault there's no doubt about it yet they wouldn't admit it. Shady and immoral. Use it your own risk I wouldn't anymore.

I'd like to share my recent experience at Tom's Family Auto, which began on the morning of Monday,…read moreOctober 13, 2025. That morning, I called the shop to ask if they could assemble a set of struts and replace a CV shaft on my truck. I was told it was no problem, and they began working on the struts. About an hour later, I received a call that they were "finished" and ready for pickup. However, when I arrived, I was told only one strut was complete, and the rest of the crew was out to lunch. The person behind the desk told me to go ahead and take the one strut and begin the work myself, so I did. Upon returning to my truck, I noticed the assembled strut was visibly crooked. I brought it back for correction and picked up the second strut. I assumed everything was resolved at that point, but after installing the struts, I discovered that the driver-side strut was seized and would not compress. It was now late, so I had the truck towed back to the shop for repair and to address the frozen strut. The following day, I called to check on the status of the repair. I was told the strut could be realigned, but I was met with a very poor attitude from the staff and was told I "shouldn't watch YouTube videos to work on my truck." For the record, I had been following manufacturer Technical Service Bulletins and Bilstein's official instructions, I'm also an FAA licensed aircraft mechanic. The next day I was informed the truck was "ready and aligned." Since I was at work, my mother went to pick it up and I paid the bill in full. That evening, when I inspected the truck, I discovered that the front sway bar was missing entirely -- it had not been reinstalled and was still in the bed of the truck, along with the mounting hardware. It had been left lying next to where the strut was they fixed. Despite this obvious omission, the shop had released the truck to my mother, claiming the work was complete and the truck had been aligned. To be clear: They gave us back a vehicle, declared it aligned and finished, despite it missing a 4-foot-long piece of suspension that was clearly provided and noted. There was even a written note in the cab and verbal instructions given on the phone regarding the sway bar and its hardware. These were apparently ignored. I returned the truck that night and left the keys in the drop box. The next morning, I called to ask what happened, and was told that the mechanic who started the job went home, and the person behind the desk -- who I'm not even sure is a certified mechanic -- had "finished" the job. I was later told the sway bar would be reinstalled, but that no new alignment was needed. I have serious doubts about this, given the work that had been done and undone at that point. Not surprisingly, they failed to install my skid plate as well, which was still laying in the bed of my truck with it's hardware when I arrived home from work. At no point was I offered any compensation for the extra day without my truck, the inconvenience of having it towed, or the serious issue of the vehicle being released in an unsafe condition. I was still charged $800. This experience showed a lack of communication, poor workmanship, disregard for safety, and unprofessional behavior from start to finish. I cannot recommend Tom's Family Auto based on this experience. My family and friends will no longer be using this establishment after being loyal customers for over 20 years.

Taken car to them three times for the same problem. They "fixed" it each time. Took it to a…read moredifferent mechanic and it's fixed first time at half the price. Clearly a rip off