Finally got around to writing the review. We used them to temporarily store items for my student in…read morebetween dorm and apartment. It's all true, they're the closest storage to UCSD campus. If you need storage for the summer, call early because they fill fast. Luckily, I started calling around several weeks before end-of-school and was able to the get the size I wanted. They have an elevator with carts for units on the second floor. Front office staff is friendly (constantly offered us water bottles even though we never took advantage, we appreciated the gesture). Once you have your unit and key, easy access by gate code during open hours so mostly self-service. With a student in the area for a few more years, it's nice to know we have this option for another move when needed.

We signed up today; staff (Ms LaShonda) was a true professional. No upsell, no BS, just friendly…read morecustomer service. I told LaShonda what I needed and she was quick with some general questions to better understand my needs. She drove myself and my daughter to the unit while continuing with details. Very informative but also efficient. My 7 year old was with me and I appreciate LaShonda patience the entire time. We ended renting a 10x10 but I also asked for a bottom unit. Lashonda was quick to look up availability and found some potential move out units near my expected move in date. The entire transaction was approximately 45 minutes but it felt faster. Happy we stopped by and the reviews from Yelp certainly lived up to its expectations. I will update after we move in our stuff.

When I went in originally to rent my storage, La Shonda helped me. She was great. She took me…read morethere, answered all my questions and got me set up. When I returned to move everything in Todd helped me get the locks on and explained everything. Everyone is so kind and professional. The facility itself is very clean amd it's easy to access everything. I couldn't be happier with this facility. Thank you La Shonda and Todd!!

I needed a short term storage solution (2 months) and this place was perfect for that! Everyone…read morethat works there is so kind and helpful. It is amazing that a moving truck for moving into the unit is available through the storage unit company! There are also some great deals available. I would recommend and will use this place again in the future if needed.

Great, friendly staff. Clean, easily accessible location. Many size choices. Good hours.read more

These guys are the most helpful and professional staff I've ever worked with .They have by far the…read morecleanest units in town .

Convenient location and was able to rent the space right away. Great customer service.read more

Great service from Ari the front desk. So far everything has gone well! Easy to rent the unit and…read moregood location. Amber was also great when I called to information and she took great care of me!

an place. Anthony…read morehelped me out very quick with my preregistration that I had already done online before coming in. They are still open during the Covid lockdown. Like all Public Storage chains, you can easily set up for online auto-pay and do everything you need online. They of course have boxes and storage supplies ready to buy in the office at the site, as well as locks. I needed a lock and just bought it from them to save time, the upmark wasn't much, I think it was like $10. **There is a policy where you must pay a monthly insurance fee to have a space, they start at a minimum $11 on top of your rental fee, so factor that in. Again, this is something that is common practice among pretty much all storage places, so don't let that put you off.** And of course sign up online before hand to secure best pricing, including the $1 for first month special and to save time.

Literal scam. Been…read morewith the company for years, and our rate goes up every 6 months or so, and that in itself is fine; inflation and all that. However, we're renting a 10' x 10', upstairs unit for $230+ a month; yet on the website, right now, the EXACT SAME unit is only $180 a month. I called and asked corporate and this location both, and they claimed that the $180 is a "promotional rate". Yet I went all the way to the point of almost signing the contract with an existing account, and despite what they claimed, the rate is STILL $180 per month. The contract itself makes no mention of a "promotional rate" or anything else of that sort. Talking to the in-person office, I got an actual response that made more sense and was more honest than the corporate offices; they said the lower rate is to "make the units more attractive to new customers", which is ridiculous because that's effectively punishing existing, long-time customers. I brought this up to them and they said it's like renting an apartment, except when you rent an apartment, you pay LESS over time than NEW tenants do, because you get grandfathered in on a rate; this is the other way around. On top of that, they said it could be breaking the lease by "abusing promotions" (again even though that rate is NOT a promotion, it's the same rate new and existing customers would get for a new unit), if I were to just switch to the exact same unit for the same size. They eventually gave us a discount for 6 months for $50 or so, but this all but admits that they ARE overcharging us to give us such a discount so willingly. Do not rent from this company, unless you have multiple family members and friends willing to help you swap units to their "promotional" rate every 6 or so months.

I cannot say enough good things about this storage facility! The young lady that helped me sign up…read moresign in almost 2 years ago was amazing. Unfortunately I do not recall her name at this moment, but I will say this recently Andre. And made such a big difference in my life. I've suffered a traumatic brain injury therefore things such as payment, especially when I've had to cancel credit cards escape me reoccurring payments. They are always so kind to call me and remind me. The other day, my truck was broken into all of my cards were stolen, and Andre went way his way to call me and ask if there was could do to help. Let me know how many days I had before a late charge was going to be incurred. Even followed up later in the day at the time that I requested and called me to assist me in filling out the paperwork that I was able to pay my storage with. He sent me paperwork to where I could put it through my bank account because I no longer had access to any credit cards or my bank card and I'm currently in Mexico when this happened. Without that I would've had late fees. always so personable and so helpful when I forget they'll send follow up emails and they'll call and remind me. As a person with ADA issues, I am ever so grateful when I can find a business that has the courtesy and the understanding that San Diego self has shown me over the last two years. As for the facility, it's clean knee which is definitely helpful during the summer when I'm moving things in and out. Thank you, Andre and thank you San Diego self Storage. You definitely deserve five star rating!

Allie and the team at this location really helped us out in a tight crunch and couldn't have asked…read morefor better service! They took care of us within 24 hours and made sure we were happy. Great location!

Oh my gosh! I can't believe I didn't review this place! I stored my things here for most of 2026. I…read moreactually found this place on a bad review of another awful storage place I used and they talked about how great this one is. Here is why: 1. Staff is actually on-site! They are super kind and helpful. 2. Bathroom! You can actually use the bathroom. What?! 3. Climate controlled 4. Carts, carts, carts 5. Great price for what you get. I had my rate raised one time, but that's it. Pretty standard, but they weren't crazy with it. Conclusion: highest recommendation, great value for the money.

Excellent service from my initial contact with customer service to the on-site representative…read moreAaron. They were fast and efficient, and the facility are nice and clean.

There were plenty of supplies available for purchase. Best service ever!! Chris was so helpful and…read morecouldn't have been more supportive.

So far its been fine. We got a great deal, half off two…read moremonths. The space was what we needed. The office staff have both been helpful and accommodating. Im a little worried the prices will go up after only a few months because I saw lots of units with hard locks on them from the business. But so far its been fine. I can update after a few months if things change. Thanks.

zai helped us find the right unit and helped us input information that allowed us to complete most…read moreof the transaction on line!!! rj jones 9/09/2026

Like many of the reviews here, this does not reflect on the employees but rather the significant…read moreprice increases. I've had my stuff here for two years, twice I've moved my stuff to smaller units to save money and Every time I did that, they just increased the rent on my new unit. It's like they know people don't want to go through the hassle of getting their stuff and moving it to a cheaper place so they are stuck to just leave it there and eat the cost.

Public Storage | 6200 Miramar Road, San Diego, CA…read more I want to personally recognize Heidi for the exceptional service she consistently provides at Public Storage. Heidi is the kind of employee every company should value, recognize, and work hard to retain. She is always professional, welcoming, knowledgeable, and genuinely willing to help. No matter how many questions I have, she takes the time to answer every one of them with patience and courtesy. She never makes me feel rushed or that my questions are an inconvenience. Another thing I truly appreciate is how clean and well-maintained the property is. Heidi clearly takes pride in the facility and the experience customers have when they visit. What makes Heidi exceptional is her consistency. Excellent customer service isn't just about being helpful once. It's about showing up every day with a positive attitude, taking ownership, solving problems, and making customers feel valued. That is exactly what Heidi does. To Public Storage's district and regional management: Employees like Heidi are a tremendous asset to your company. She represents your brand exceptionally well, builds customer confidence, and gives people a reason to continue doing business with Public Storage. I sincerely hope her dedication, professionalism, and outstanding customer service are reflected in her performance evaluations, compensation, and opportunities for advancement. Heidi has earned more than a five-star review. She has earned management's recognition and consideration for a well-deserved raise. Thank you, Heidi, for consistently going above and beyond!

Heidi and staff are great. The place is well organized and clean. Love it! Highly recommend this…read morefacility.