Bought several guitars from John Mann guitar, this place either ignorantly lacks basic quality…read morecontrol ability or purposely selling guitars with issues while being aware, they advertise a huge inspection process that simply was either not done, or they know what they were doing and was dishonest. I cannot say they are dishonest for sure because sometimes people make mistakes, or dont know any better. So I suggest if buying from this place, GO AND INSPECT the goods in PERSON.

This shop is probably the best, most friendly music store experience I've had in 55 years of…read moreplaying. I bought a guitar there about a year and a half ago and after trying out everything from Core models to S2s and SEs, I chose one of the most modest SE's in the shop. There was no pressure. I was able to take as much time as I wanted and even though I chose a lower priced model, the sale was treated with courtesy and respect. The Guitar Vault is a gem and unlike almost any other music retail experience I've had . If you want a PRS product, great aftermarket parts, an amp or luthier work, I wouldn't hesistate to go there.

I bought an instrument from them on Reverb…read more I even agreed to buy a used gig bag they had on their site for $20, since the electric sitar that I purchased didn't have one The next morning, an hour before the store opens, "Paul" tells me to hold off on buying the gig bags because they can't find the instrument that I bought! He suggested I put in for a refund. I was not going to be the one to break the deal and I told him I was not interested in a refund, I wanted the instrument they sold me and was bought and paid for. A short time later, Paul tells me they looked all over and can't find it and sent me a refund anyway. They had the instrument when they took pictures of it and posted it on a Reverb two months prior! It was an oddball Electric Sitar/Guitar Did they think it might be rare or a prototype? Did someone offer them more money? Did they keep it for themselves? Did an employee steal it? I asked them to check with all of their employees and any surveillance footage, sales records, etc. If I had a music store and an instrument was missing, I would be raising heck! Especially something already sold, bought and paid for by a customer! I will never deal with this place again and I hope that no one does. Do so at your own risk!

I bought a new guitar here back in November. It was an expensive guitar for me as I had never…read morepurchased something of this level before. Well, I had an issue with the guitar well after the return window and the folks here went above and beyond in helping to rectify the problem. I could not speak more highly of this establishment and I will be buying all my musical equipment and accessories form them in the future.

Peter was highly recommended by a musician friend. My 15 yr daughter tried piano lessons and Peter…read morewas patient and very good with her. I took guitar lessons and he really helped me put together scattered bits.

Peter Hostage has been giving my son piano lessons for 3 years now and he really enjoys his time…read morethere. Peter is very professional, friendly and fun! Plus he is very patient. I am very glad that we went with Peter he is a great teacher! His books have been very helpful as well.

My daughter is almost 12 and just starting an instrument. We enrolled at Let's Play Music. She was…read morea little apprehensive, but her instructor Kate is absolutely wonderful!! Kate is very consciencious of my daughter's style of learning and quickly put her at ease!! Also, I was amazed at the monthly price for a weekly 1/2 hour solo lesson!! What a bargain!!!!!! I am very pleased that this great opportunity is here for the kids in Derry and surrounding towns!! Thank You!! Karen R.

If you are looking for music lessons, this is the place to go. Sinclaire is our music teacher. She…read moreclearly loves her job because it shows! The office is very responsive and they have always been flexible with us when life happens.

I had them do a set up on a garage sale guitar I picked up for $15. Loved he results and my son…read moreused it for guitar class all season. New name new owner. This one actually has the doors open. Prices seem on the spot. Some cool custom guitars made in New Hampshire.

Scott is the most unprofessional owner I've ever come across. I originally brought my guitar into…read morehim on a Saturday because I was getting fret buzz on my acoustic electric. He told me it just needs a neck adjustment and it would be $35 and it would be done on Tuesday. The guitar is only worth about $300 but Scott assured me it would be like new once his tech works on it. Someone else called me on Tuesday and told me that it's not just the neck - the frets need to be filed down and it would be done the following Tuesday because the tech is only in once a week. The price would be $80. I should have just bought a new guitar at that point but it was already there so I agreed to wait a week. I called every week for a month and they kept telling me it would be done the next week. Finally, after a full month of what should have been a 3 day job, they call me and tell me it's all set. I go in and tell Scott that I'm frustrated that I waited a month when he and his workers promised me a week. He was condescending and rude and told me that I should have known a job like this takes a long time. An employee brought my guitar down and started playing it and it still had fret buzz on the top two strings. The tech told me to bring it back next week and he'll do more work to it. It's been a week now and the buzz is back on all 6 strings worse than ever so I'm not bringing my guitar back there. Now I'm out $80, didn't have a guitar for a month, and my guitar is worthless so I have to buy a new one. I'm in spitting distance of Smash Music and I'll never go there again because of Scott's unprofessionalism, carelessness, and lies. I'll be sure to let all of my local musician friends not to support this guy.

I brought a Gibson J45 acoustic here for some work. They did a great job for a very fair price…read more If you need a new instrument, lessons, or guitar repairs - I'd highly recommend NH Guitars. These are very cool people.

The set up work is amazing ! Neat inventory . Hard to find stuff . Worthy the trip . Very helpful…read moretechs and sales folks

Seth, Nick, and the rest of the gang at the Music Techs are great. I would not trust my two Martin…read moreacoustic guitars with anyone else. They also did a great job with my strat repair, perfectly fixing a deep gash in the neck. One block from Manchester (NH) Music mill - it's the best place to get guitar set-ups, repairs, and maintenance advice.

It's a gamble with which Tech does your work…read more Seth the owner always does great work. I've been a customer for over five years If another tech does the work I'm usually having to bring the guitar back to compensate for the other techs work and asking for Seth to do the work Two months ago Brought in my J 200. Gibson , 2003 year of manufacture I picked up the guitar. Brought it home Instantly knew the set up was off and the tone was dead. Playability was off I Brought the Gibson back for Seth to inspect., to discuss why the tone was dead , playability was off, Seth noted aspects of the set up that should have been done and was missed by the tech that did the original work/ set up Seth acknowledging the set up by the tech was not right, agreed to complete the second set up himself on the J 200 Seth knew I was not happy with the set up , Seth noting there was certain aspects of the set up that was not correct, I was charged and paid the full price for the faulty set up. No refund of my money offered for the flawed original set up So. Now I'm getting a second set up done by Seth to fix / complete aspects of the original set up that was off on the J 200 I go to pick up my guitar after the second set that was done by Seth. I'm charged full amount for the second setup on my j 200.in addition to already paying full for the faulty first set up I figured with my initial set up Seth seeing and verifying there were aspects of the original set up that was not correct, I would not be charged for the correction set up , Nope. I was charged for the second set as well as the faulty initial set up I figured I might not be charged for the second set up due to the tech not getting it correct the first time and changing out my saddle without asking Nope. I was charged full cost for the second set up. Ok. It sounded great and was set up perfect Then I noticed on the work order for my second set up on the same guitar, invoice an additional 15 dollar charge for a service other than a regular set up that was added on in addition being charged twice for what should have been one set up, I was now being charged for a service other than a set up No buggy under a usual circumstance But with paying full price for the original flawed set up, then paying full price again for Seth to fix the original flawed set up, I was taken aback by the liberty of charging / tacking on extra for something that was not part of a set up and was not asked to be worked on Side note: when I went to play my guitar when I picked it up the second time, The reception gentlemen would not turn down the music that was playing through the speakers in the front shop where I was trying to play and hear my guitar that had just been set up, I needed to see if the set up was to my liking The reception gentlemen knew I was trying to hear my acoustic guitar as I tested out the set up on my Gibson. It was obvious I was trying to hear an acoustic guitar over the loud music. The gentlemen was totally disconnected and couldn't or wouldn't see I needed quieter volume to hear my acoustic The music playing in the shop was particularly loud on that day I questioned Seth on being charged full price for the second setup based on botched first set up and why I was charged an additional 15 dollars for an item of repair that was not part of a set up, Seth went into super defensive mode, Elevated aggravated voice and body language I stated my case as outlined above. He didn't want to hear my point of view I outlined how I was being charged full price for the flawed first set up Outlined I had to pay full price for a second set up on the j 200 because the initial set up was not correct Outlined how work was done in addition to my requested set up I let Seth know I didn't think I should be charged twice to pay for the first set up that was not correct As well as being charged extra for work on my guitar that wasn't requested and unrelated to a set up None of my points listed above were agreed to by Seth and he was aggravated by my questioning the charges The loud music cranking and no consideration of my self trying to okay my acoustic was another aggregator Bad experience on this date. I was really surprised after years of business I did at this shop I was treated this way As was mentioned in another review. When you bring your instrument th the music techs, just don't let any random tech work on the guitar. Find tech there that does good work and request that tech each time you bring in your instrument Too many times had I had to bring back an instrument when a tech other than Seth did the work Unfortunately this happened. I should have listened to my own advice and requested Seth to do the original set up and not take the chance of another tech working on my guitar Seth does great work. I would ask for him if you're getting work done on your acoustic.

Want to give a shout out to "King Doug" in the repair center... Doug took on a challenge to repair…read morethe electrical system of my vintage Takamine acoustic. After his diagnosis, it was determined based on parts needed, it wouldn't be worth it..SO, I will keep the guitar for now because it is still great without amplifying..I put my money into good use be purchasing a new Yamaha transacoustic guitar ... I love it Thanks Doug & thanks John for your sales knowledge

No cashiers, no service waited 20 min then left items on counter and took off, never again.read more