Craig was super friendly to deal with. He was very knowledgeable with the instruments and has dealt…read morewith all the surrounding schools, so he knows the demand and the importance of a quick turnaround. He set a date and stuck to his promise. He not only went through and polished off my son's Bach Stradivarius trumpet, but he also worked out the dents on the bell to bring it back to a 'next-to-new' condition. He even delivered it to my son's work right down the street, which was an added bonus. Craig, and Oleary's Musice Center comes high in my recommendations. Support a local business and see the difference your customer service experience can be.

I took my trombone there for repair in January, 2019. The owner never contacted me, so I followed…read moreup to find out if it was done. He kept making excuses. He set up times that he would be travelling near my home so I didn't have to drive the hour to his shop, but he would never contact me to meet or make excuses at the last minute. He stopped answering when I would call or text, and would not reply to me. I finally had to send a letter threatening to contact the NH State Consumer Affairs. The owner contacted me after that with a total BS excuse. He put me off for over a week until he finally just shipped it to me. I got it twenty-one months from the day I dropped it off. AND HE NEVER EVEN WORKED ON IT!!! I absolutely do NOT recommend this business.

I had them do a set up on a garage sale guitar I picked up for $15. Loved he results and my son…read moreused it for guitar class all season. New name new owner. This one actually has the doors open. Prices seem on the spot. Some cool custom guitars made in New Hampshire.

Scott is the most unprofessional owner I've ever come across. I originally brought my guitar into…read morehim on a Saturday because I was getting fret buzz on my acoustic electric. He told me it just needs a neck adjustment and it would be $35 and it would be done on Tuesday. The guitar is only worth about $300 but Scott assured me it would be like new once his tech works on it. Someone else called me on Tuesday and told me that it's not just the neck - the frets need to be filed down and it would be done the following Tuesday because the tech is only in once a week. The price would be $80. I should have just bought a new guitar at that point but it was already there so I agreed to wait a week. I called every week for a month and they kept telling me it would be done the next week. Finally, after a full month of what should have been a 3 day job, they call me and tell me it's all set. I go in and tell Scott that I'm frustrated that I waited a month when he and his workers promised me a week. He was condescending and rude and told me that I should have known a job like this takes a long time. An employee brought my guitar down and started playing it and it still had fret buzz on the top two strings. The tech told me to bring it back next week and he'll do more work to it. It's been a week now and the buzz is back on all 6 strings worse than ever so I'm not bringing my guitar back there. Now I'm out $80, didn't have a guitar for a month, and my guitar is worthless so I have to buy a new one. I'm in spitting distance of Smash Music and I'll never go there again because of Scott's unprofessionalism, carelessness, and lies. I'll be sure to let all of my local musician friends not to support this guy.

Peter was highly recommended by a musician friend. My 15 yr daughter tried piano lessons and Peter…read morewas patient and very good with her. I took guitar lessons and he really helped me put together scattered bits.

Peter Hostage has been giving my son piano lessons for 3 years now and he really enjoys his time…read morethere. Peter is very professional, friendly and fun! Plus he is very patient. I am very glad that we went with Peter he is a great teacher! His books have been very helpful as well.

I brought a Gibson J45 acoustic here for some work. They did a great job for a very fair price…read more If you need a new instrument, lessons, or guitar repairs - I'd highly recommend NH Guitars. These are very cool people.

The set up work is amazing ! Neat inventory . Hard to find stuff . Worthy the trip . Very helpful…read moretechs and sales folks

Want to give a shout out to "King Doug" in the repair center... Doug took on a challenge to repair…read morethe electrical system of my vintage Takamine acoustic. After his diagnosis, it was determined based on parts needed, it wouldn't be worth it..SO, I will keep the guitar for now because it is still great without amplifying..I put my money into good use be purchasing a new Yamaha transacoustic guitar ... I love it Thanks Doug & thanks John for your sales knowledge

No cashiers, no service waited 20 min then left items on counter and took off, never again.read more

Incredible sales folks ! Hard to find items . Prices are better than guitar center . What a neat…read moreplace to hang out and find your next guitar

I went in to buy a new Martin acoustic, but the staff's bored snarkiness made me think they learned…read moretheir social skills in high school, and stopped there. The good news is I bought exactly the guitar I was looking for, the bad news (for them) is that I bought it at a different guitar store that had much better service.

I bought an instrument from them on Reverb…read more I even agreed to buy a used gig bag they had on their site for $20, since the electric sitar that I purchased didn't have one The next morning, an hour before the store opens, "Paul" tells me to hold off on buying the gig bags because they can't find the instrument that I bought! He suggested I put in for a refund. I was not going to be the one to break the deal and I told him I was not interested in a refund, I wanted the instrument they sold me and was bought and paid for. A short time later, Paul tells me they looked all over and can't find it and sent me a refund anyway. They had the instrument when they took pictures of it and posted it on a Reverb two months prior! It was an oddball Electric Sitar/Guitar Did they think it might be rare or a prototype? Did someone offer them more money? Did they keep it for themselves? Did an employee steal it? I asked them to check with all of their employees and any surveillance footage, sales records, etc. If I had a music store and an instrument was missing, I would be raising heck! Especially something already sold, bought and paid for by a customer! I will never deal with this place again and I hope that no one does. Do so at your own risk!

I bought a new guitar here back in November. It was an expensive guitar for me as I had never…read morepurchased something of this level before. Well, I had an issue with the guitar well after the return window and the folks here went above and beyond in helping to rectify the problem. I could not speak more highly of this establishment and I will be buying all my musical equipment and accessories form them in the future.

Was a student here years ago, now my son uses the same teacher for guitar lessons, (who is also the…read moreowner) so it's very cool. My other son takes drum lessons and loves his instructor. Both of these men have been so supportive and encouraging and I am so happy that my sons have these men as role models in their lives. It is a great place and definitely recommend it :)

I went in to music&arts and got a hey! From an employee which equals points in my invisible book…read more At no point did they jump down my throat trying to sell me something I didn't need or want. I bought an Epiphone Les Paul Pro Silverburst around two years ago from this place when it was in downtown Manchester. It has held up well so I visited again because... I was looking for a Luna Fauna Phoenix acoustic guitar. They didn't have it in stock but I had it ordered online at the store. It came in today and it is beautiful ^_^. They did price match when I found the same guitar at a totally different store that's far less as clean and organized. The difference was on a gift card which was fine because I needed elixir polymer strings (Which are the best!) If you don't find what you are looking for at the store you can easily fined/buy it on their website. Other than that Music&Arts is very clean and organized. Scott and another employee working were both very kind!

Complete SCAM Customer Service ignores repeated requests to…read morereturn an instrument forcing you to keep paying them. I had to lock my card to stop them!