The most amazing customer service we've had! Thank you David for your continued help while we book…read moreour very first cruise. Our honeymoon planning has been a dream thanks to Expedia! We cannot thank them enough

This business have a very bad customer service. You will get different informations on different…read moretravel agents, no consistency. Always have an excuse on any issues. You will not get cheap packages from this agency when you're supposed to. I found better packages from Travelocity.ca. You don't get your Aeroplan credit on time, if you use your Aeroplan points to pay partially. No proper process. This will be the first and last time I will be using them. Bad Experience.

We joined Taipan's Australia and New Zealand cruise in March. The journey was full of hiccups. One…read moregood thing is we had a very professional escort, Alan Yu. He had made great effort to put everything on line. In Melbourne, the coach bus didn't present in the right time and 42 of us were forced to stay outside the pier for more than an hour. Alan finally arranged taxies to take all of us to the city. When we arrived Rotorua, the land operator didn't get the tickets for Hobbiton which was on the list to visit when we booked the tour many months ago. It really upset almost the whole group. Alan showed his patience to pacify the angry tourists and arranged to the money return. Also he took us to the Blue Spring which was another movie site of Lord of the Rings. I give 5 stars to Alan, not to the trip. I salute to his professional effort.

Mr. Ivan Mak is a professional and friendly tour leader…read more He took care of every aspect, ensuring all the travellers were well taken care of. He went above and beyond, not just energetically in helping the group members carry the luggage up and down the stairs, but also physically assisting some seniors. That's so kind of him. His hard work and enthusiasm made the trips smooth, relaxed and enjoyable. We had two tours in the past with him -- Turkey and Greece. Both trips came back fully satisfied.

I'm the event planner for a 3-week 4 country vacation this coming November. Knowing that time is…read morewinding down before liftoff, I chose to drop into the Flight Centre located on the upper floor of the Scarborough Town Centre. Now, I've already completed some pricing quotes using my mobile app and have two comparisons if I booked the trip myself. Somehow, I want a third quote just to settle the doubting Thomas in me. I was happily greeted by Shane H upon entering this place during my lunch break. He listened to my request, asked some questions, took my contact info and handed me a business card since I had to get back to work. Later in the day, Shane called me and asked if I was willing to have 2 stopovers during the flight back in order to get a better price. Oh no...Twenty-five hours to come back home was not an option! Anyhow, I now have a first draft itinerary & price emailed to me about 5 hours after dropping into the Flight Centre. I'm looking to refine the plan with Shane's help and will then make an informed decision. Bon Voyage!

The agents literally did not know what they were doing with giving us inaccurate flight times and…read morejust hanging up when we asked for help. Also received mysterious charges later on. So that's an experience.

I have to admit, it's been years since I've used a travel agency to book a trip. I found Murdoch…read moreTravel in a Google search and called. I have never been so impressed with the service my husband and I have received! Marion is absolutely amazing. She was on the ball about everything. So our trip is booked and we're excited l, thanks to Marion! You're amazing

I don't have much to say but the team was awesome and kind Melissa,Ron,Jeff, and Alex are all so…read morenice and their office is beautiful!!

What an epic Timeless Egypt trip thanks to our wonderful local guides Mr Moh Shazly and Mr Hesham…read moreJaafer! We booked the Egypt trip over a year in advance. A little over a month before departure the U.S./Iran war started. The communication with the TripToGo North America office left a lot to be desired. That experience changed completely when Moh and Hesham reached out to connect directly a week before trip's start. Through a WeChat chat group, Moh and Hesham kept the entire "class of 5/6/26" informed. Moh and Hesham were experienced, knowledgeable, organized, thoughtful, proactive, personable, articulate and had a great sense of humor. They delivered a tour experience that was professional and world class. Moh and Hesham, thanks for the memories!!! Wishing you all the best!!!

It would have been a 5 star review, if we had the higher level hotel. We will do that next time…read morefor sure. The hotels we had were good. They were clean and had simple rooms and both had restaurants. Soooo all good there! We just will do the upgraded rooms next time. The tours were AMAZING!! Our guides were both phenomenal! J Lo was awesome as was Alan who went above and beyond. The tour buses were nice w reclining chairs but don't sit in the back rows as they are incredibly bumpy on the dirt/gravel roads. For the money, what a trip! And definitely do the excursions. Even if you can't walk well, there were always places to sit. They were all fabulous!

Wonderful Service from CAA!…read more I am writing this review to tell of the terrific service I received from CAA associate Yousf N. He was prompt, professional and explained the process of fixing my car clearly and concisely. He could have left after he fixed the first problem, but Yousf insisted that we drive the car together just to make sure nothing else was wrong. I am so glad that he suggested this, because while driving we discovered another, more serious problem. He cheerfully towed me to the nearest garage, and remained with me until I was seen by the mechanic there. FYI, I'm an old white lady who doesn't know much of anything about cars. I think Yousf was my guardian angel today. Shukran awi, Yousf! Alhamdulillah!

worst experience ever in my life. their staff don't know how to talk to clients that harassed me so…read moremuch after that they even did pickup my calls.they just trapping people that's it.

I had the worst experience using this company to go on a family wedding / vacation, and if I could…read moregive a zero (0) rating I would. I thought that the service we received was terrible. I would email for assistance, and I wouldn't hear back for quite some time. I would call, and was told to call back tomorrow because our representative, Bell, was out of the office. I called the next day, and as soon as the I asked for him, they would hang up on me. I felt like I had to beg for assistance. I also have to say, they didn't give us any flight details or times before we were required to pay our deposit. Once we paid our deposit, they gave us a flight time for later in the evening, which made us lose a day. The return flight was also late in the evening, which meant that they expected us to check out and linger around for hours to leave late at night. They ended up changing the flight to an earlier one, after someone from our group expressed how disappointed the group was--but it didn't appear to be an easy process. I also found the prices to be higher than what I could find on Expedia, which was upsetting to me. I asked to upgrade my room and they wanted $281 per person (the upgrade was included in the price on Expedia). I called the resort, and I was glad I did, because they upgraded the room for $280 USD per room, not per person; so I found it cheaper to upgrade directly through the resort and not All Link Travel Inc. I would recommend someone looks elsewhere for booking a vacation--I was so stressed out trying to communicate with the representatives. I was hung up on time and time again, and I was incredibly polite because I used to work in customer service and know what people go through (and they had my deposit money!!). I also felt as though that they overcharged when looking at what other people in our group got buying elsewhere. I would never book with this company again--nor would I recommend them to anyone who's looking for a smooth experience booking a trip. You will likely find cheaper rates elsewhere and for a way less hassle based on my and my families experience.

I would like to express me deepest gratitude to Altair and especially to Galina Krivanov for…read moreorganizing truly unforgettable Italian Holidays!!! Every detail was thoughtfully planned-from comfortable accommodations to a unique and immersive cultural program. Galina is not just an organizer, she is someone who puts her heart and soul into everything she does. Thanks to her energy, care, and genuine passion, this trip turned into a magical journey, full of discoveries, beauty and inspiration. I'm already looking forward to the next adventure!!!

My family uses Altair Travel services for many years. This is the best place to buy your air…read moretickets, cruises, guided tours and travel insurance. Last summer my husband and I bought flights, a Mediterranian Cruise and the guided tour in Spain. We had an excellent vacation! The tour in Spain was like a dream. Everything was perfectly organized: transfers from and to the airports (even though we started in Barcelona and finished the tour in Madrid), hotels, and buses.Tour guides were very knowledgeable. We visited so many different cities and attractions. Thank you, Altair Travel. We really anticipate our next vacation with you.