Very friendly, not only great at capturing what we wanted our vacation to be like, but also gave…read moremany fun ideas that we would not have thought of ourselves. Will use for trips going forward.

From the owner: If you are looking for an unforgetable vacation at the destination of your choice, be it a city…read morefull of culture, a tropical paradise of relaxation at the beach, a destination with tons of opportunities for adventure, or wherever else you may have in mind, I can make all of that happen for you. After a quick survey to get an idea of your ideal destination and vacation style, I will create a detailed itinerary to suit what you envision.

Mark is great at finding deals... he got me a significantly better deal than listed on the Air…read moreCanada website for HK... highly recommend.

I have to admit, it's been years since I've used a travel agency to book a trip. I found Murdoch…read moreTravel in a Google search and called. I have never been so impressed with the service my husband and I have received! Marion is absolutely amazing. She was on the ball about everything. So our trip is booked and we're excited l, thanks to Marion! You're amazing

I don't have much to say but the team was awesome and kind Melissa,Ron,Jeff, and Alex are all so…read morenice and their office is beautiful!!

Miuly has been extremely helpful with booking trips for my family. I came to know her through my…read morein-laws in Toronto, and she is our favorite travel agency because she is well informed, finds good rates, and is super nice in helping with changes.

Pam was horrible!…read more She took every opportunity to take advantage of us during a family emergency. When our family was in a time of need she would pester us with calls and give ridiculous fees in order to change flight timings. We paid over $3200 in fees just for some flight changes. If we weren't with a travel agent and booked this ourselves we would have saved at least $2000. DO NOT BOOK WITH THESE PEOPLE!

I've worked with Gala travels over the years for booking international flights, I've found them…read morevery helpful and accommodating. They make you feel comfortable.... I can't imagine looking for another travel agency.

Reza is the best travel agent I have dealt with up to now! He is very sincere, friendly,…read moreprofessional and proactive and does his due diligence in telling us all the resort options available and accommodations based on our situation. I will definitely contact him again for my next vacation! Kind regards, Vivian

Professional, on-time, friendly, competitive prices. Those are the 4 reasons why we chose Heatwave…read moreTravel and, especially, Reza. We had booked a trip to Cuba, with 2 separate hotels in 2 different cities. Reza walked us through everything and made the entire process very easy. Reza really went above and beyond for us and now we will be enjoying our trip very soon. Thanks Reza! We strongly recommend.

Purchase your Ghibli Museum tickets from this organization!…read more If you wish to visit the Ghibli Museum of the famed Miyazaki/Ghibli Studio while in Tokyo, you have to get the tickets ahead of time as none are sold at door. You are able to pre-order the tickets through the Japanese convenience store chain Lawson - but the tickets could be hard to obtain because they book up quickly two-month in advance. JTB was a great pleasure to communicate with (via email): they made sure we got the correct confirmation, and gave us detailed instruction as to how to redeem the tickets (the ones you got through the website are vouchers). They also offered discounted JR-Pass for foreigners (which you should get if you are travelling in Japan for more than 3 weeks). PS. JTB is part of a private travelling agency group, but their prices are far better than others.

Kudos to the team at Polo Travel! My parents and now me and my family have trusted Polo Travel for…read moreall our trips over the past 30 years and have always been 110% satisfied. From nation-wide to international trips, they have always delivered outstanding service and results - giving my family the gift of beautiful travel memories. Thank you Polo Travel for your consistently friendly and outstanding service and I look forward to many more years of travel with you by our side!

I never write reviews but Rosie at Polo Travel goes above and beyond to ensure her clients receive…read morethe best experience possible. Rosie is quick to respond to everything. This includes planning your trip and/ or supporting you with all COVID 19 travel concerns. She has a wealth of information at her finger tips and if she doesn't know the answer she spends whatever time it takes getting it for you. During the pandemic Rosie has spent over 24 hrs at a time on hold with airlines in order to support her clients. I know from personal experience that she does whatever it takes to ensure her clients not only have the best vacation but are also safe and make it home safely Especially during the pandemic where rules are constantly changing or obstacles keep coming up. Personally I will never use another travel agent. I highly recommend Polo travel and more specifically Rosie for all your travelling needs. You will not find a more dedicated travel agent.

Wonderful Service from CAA!…read more I am writing this review to tell of the terrific service I received from CAA associate Yousf N. He was prompt, professional and explained the process of fixing my car clearly and concisely. He could have left after he fixed the first problem, but Yousf insisted that we drive the car together just to make sure nothing else was wrong. I am so glad that he suggested this, because while driving we discovered another, more serious problem. He cheerfully towed me to the nearest garage, and remained with me until I was seen by the mechanic there. FYI, I'm an old white lady who doesn't know much of anything about cars. I think Yousf was my guardian angel today. Shukran awi, Yousf! Alhamdulillah!