I would like to express me deepest gratitude to Altair and especially to Galina Krivanov for…read moreorganizing truly unforgettable Italian Holidays!!! Every detail was thoughtfully planned-from comfortable accommodations to a unique and immersive cultural program. Galina is not just an organizer, she is someone who puts her heart and soul into everything she does. Thanks to her energy, care, and genuine passion, this trip turned into a magical journey, full of discoveries, beauty and inspiration. I'm already looking forward to the next adventure!!!

My family uses Altair Travel services for many years. This is the best place to buy your air…read moretickets, cruises, guided tours and travel insurance. Last summer my husband and I bought flights, a Mediterranian Cruise and the guided tour in Spain. We had an excellent vacation! The tour in Spain was like a dream. Everything was perfectly organized: transfers from and to the airports (even though we started in Barcelona and finished the tour in Madrid), hotels, and buses.Tour guides were very knowledgeable. We visited so many different cities and attractions. Thank you, Altair Travel. We really anticipate our next vacation with you.

Great travel agent helped with my family vacation. We took a cruise from Orlando, and they helped…read morewith everything including flights hotel and car rental. Will use their services again.

Absolutely the worst customer service I have ever received. We were transferred from a lovely…read moreagent in the fall to the "manager" Meryl without our consent and under the guise that the first agent did something wrong. There have been nothing but headaches since that transfer including being lied to on multiple occasions. We tried to take it up with who we were told was the "boss" Cynthia and she did nothing to resolve the problem, didn't even offer a solution or an apology. We will be filing a formal complaint with any and everyone and urge people to look anywhere else when seeking assistance with their trip. I have never written a poor of anyone or anything in life but I felt compelled to do so. This complaint only with the 2 parties listed above at the Woodbridge location of the company.

Very friendly, not only great at capturing what we wanted our vacation to be like, but also gave…read moremany fun ideas that we would not have thought of ourselves. Will use for trips going forward.

From the owner: If you are looking for an unforgetable vacation at the destination of your choice, be it a city…read morefull of culture, a tropical paradise of relaxation at the beach, a destination with tons of opportunities for adventure, or wherever else you may have in mind, I can make all of that happen for you. After a quick survey to get an idea of your ideal destination and vacation style, I will create a detailed itinerary to suit what you envision.

Kudos to the team at Polo Travel! My parents and now me and my family have trusted Polo Travel for…read moreall our trips over the past 30 years and have always been 110% satisfied. From nation-wide to international trips, they have always delivered outstanding service and results - giving my family the gift of beautiful travel memories. Thank you Polo Travel for your consistently friendly and outstanding service and I look forward to many more years of travel with you by our side!

I never write reviews but Rosie at Polo Travel goes above and beyond to ensure her clients receive…read morethe best experience possible. Rosie is quick to respond to everything. This includes planning your trip and/ or supporting you with all COVID 19 travel concerns. She has a wealth of information at her finger tips and if she doesn't know the answer she spends whatever time it takes getting it for you. During the pandemic Rosie has spent over 24 hrs at a time on hold with airlines in order to support her clients. I know from personal experience that she does whatever it takes to ensure her clients not only have the best vacation but are also safe and make it home safely Especially during the pandemic where rules are constantly changing or obstacles keep coming up. Personally I will never use another travel agent. I highly recommend Polo travel and more specifically Rosie for all your travelling needs. You will not find a more dedicated travel agent.