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    Visa Connection

    4.5 (2 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Visa Connection

    Travel services

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    14 years ago

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    11 years ago

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    Flight Centre

    Flight Centre

    (3 reviews)

    Yorkville

    Unprofessional service from these people. I made a significant purchase to purchase a vacation and…read morethe level of professionalism I received was less than I get from teenagers at fast food restaurants. My travel agent sends me an email on February 18, 2020 with my itinerary and telling me to check in and get my flight pass 24 hours before my flight time. She doesn't tell me where I have to go to do this, no link in the email or anything. No instructions. I'm not an experienced traveler. I went to Flight Centre because of this and I have received professional service from them once in the past. Like I said this vacation amounts to a significant chunk of my net worth and I was treated with disregard. I emailed her back asking where I go to get the flight pass and to check in for the flight, she emails me back with a link. Just the link. No salutation. No instructions for me on how to get my flight pass. No nothing. I am disappointed and will not be using Flight Centre as a travel agent anym

    Flight Centre has the worst customer service I have ever experienced. I had 3 cancelled flights…read morewith American Airlines. I lost a day of my hotel. The travel agents did absolutely nothing. My flight home was also cancelled and I received no hotel voucher. I slept on a floor and had to spend an extra 500$ to get to my destination. I am still waiting for a refund on my first flight. I have called the agency 5 times. I even had to call the hotel I was staying at to tell them that I would not be coming in the first night due to my flight cancellation. Do not book with this agency. They have the worst customer service and just want your money.

    Visa Connection - travelservices - Updated May 2026

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