I must say I was delighted with the service that I got from Fareeda Yasmeen, it was exactly the way…read moreI wanted. She went above and beyond to get me all the excursions that I was hoping to do on my trip. All My family and Friends would be definitely booking their trips through her. Thank you for everything. 10/10 service. a Faultless experience.

Xaria helped us book our trip to Mexico and made the whole process so easy. She found us an amazing…read moreresort and handled all the details, including transportation to and from the airport, which made everything completely stress free. The resort had a beautiful beach, a great pool, and even a separate swim-up bar which we loved. We had the best time and are so grateful for her help, would absolutely book with her again!!

We recently travelled to Prague & Vienna. We had a really great experience with Rita from Polo…read moreTravel. She was incredibly friendly, helpful & efficient. She checked on our reservations, assisted us in booking a concert in Vienna & booked our train travel from Prague to Vienna. Rita made us feel like we could depend on her if needed & reassured us when we were stressed with traveling in an uncertain time. Thank you Rita! Bonnie & Kevin

Kudos to the team at Polo Travel! My parents and now me and my family have trusted Polo Travel for…read moreall our trips over the past 30 years and have always been 110% satisfied. From nation-wide to international trips, they have always delivered outstanding service and results - giving my family the gift of beautiful travel memories. Thank you Polo Travel for your consistently friendly and outstanding service and I look forward to many more years of travel with you by our side!

Unfortunately, what was supposed to be an exciting family vacation to Egypt turned into an…read moreextremely stressful and disappointing experience because of how poorly our trip was organized by Trip to Go. We booked this trip **two years in advance**, and from the beginning, I tried to have my reservation connected with the rest of my family's reservations. I was initially told it was too close to the trip date, but when I called Trip to Go directly, I was assured they would link everything for me. They never did. Then came my flight itinerary. I live in New Jersey, right next to Newark Airport, yet Trip to Go booked me from **LaGuardia to Toronto, Canada, to London, England, and finally to Cairo**. I was traveling alone through all of these airports. My flight itinerary was sent to me less than 30 days before my vacation, so I was unable to make any changes. I later found out there were direct flights from New York to Cairo, which made the itinerary even more frustrating and difficult to understand. When I received my bus information in Egypt, I discovered that I had been assigned a different bus from the rest of my family. I contacted Trip to Go and asked to be moved to their bus. I was told they would take care of it once we arrived. They did not. Nothing was changed. Because of this, a family vacation became a situation where I was essentially **traveling alone in Egypt with strangers**. I was alone on the flights, separated from my family on the buses, on a cruise ship without them, and staying in different areas of hotels and resorts. I did not spend the majority of the trip with the people I had planned and paid to take this vacation with. There were also issues with the excursions. I was told I had signed up for excursions that I never purchased or requested. The entire trip felt extremely disorganized. On multiple mornings, we had to be on the bus as early as **4:00 a.m.** because things that should have been handled beforehand were not completed on time. There was constant confusion and a lack of communication throughout the trip. One positive part of the experience was our tour guide, **Sherif**. He was great, very knowledgeable, and did an excellent job sharing information about Egypt and its history. Even coming home was stressful. I was questioned at multiple airports about why I was traveling on such an unusual route. I had to repeatedly explain that **Trip to Go booked my flights and I had no control over the itinerary**. The routing was so unusual that it created unnecessary questions and stress when traveling internationally. I understand that travel can come with unexpected issues, but these were not isolated inconveniences. There were **multiple opportunities for Trip to Go to correct these problems before and during the trip, and they failed to do so**. This was supposed to be a special family vacation that we had looked forward to for two years. Instead, I spent a significant portion of it alone and separated from my family because of poor organization and a lack of follow-through. That is incredibly disappointing, especially for a trip of this cost and significance. I would strongly encourage Trip to Go to take a serious look at how these tours are being coordinated, because my experience was nowhere near what I expected when booking a once-in-a-lifetime family vacation.

Great value for money. Everything was well organized. Guide, Yasser Gamal, was excellent as was…read morethe on site tour operator Castle tours. Things that could be improved are the itinerary- too packed, the visits to too many shops and the Cairo Hotel - Ramses Hilton (which was poor).

Dean arranged a wonderful first time cruise for myself and my family - including 2 young children…read more We had a marvelous time and the children enjoyed the ship, the amenities and especially the kids club onboard. Without his expertise, we would never have taken this vacation nor done it for such a reasonable price. He was readily available to answer my questions and calm my worries. He really made it hassle free! Not only will I cruise again, asking Deans help, but I would highly recommend his services to anyone looking for a memorable vacation!

I have recently had the pleasure of working with Dean to plan a "vacation of a lifetime" for myself…read moreand my 3 children. Being a single mom, I wanted to make sure that this vacation was one they would remember for years to come. I had many many questions and cost was of course a determining factor in where and what we would do. After countless emails and phone calls to Dean we decided to book a one week vacation on the OASIS. Dean was phenomenal to work with, not only was he always professional, he always had the time to answer any and all questions I had. His knowledge of each cruise line and ship made it easy for me to determine where my kids would have the best vacation and how I could get a little rest too. I never felt pressured to make a decision or to book through Dean but I knew then like I know now that it is hard to find people with a genuine interest for helping others create memories. Thank you Dean for all your patience and for sharing your knowledge. The biggest thanks I can give you is to recommend without any hesitation that anyone looking to cruise OR vacation, use your services. Happy Sailing.

Located in a small strip mall at the Corner of King/Sheppard "Mississauga" is a travel agency I…read morestrongly recommend visiting to satisfy all your travel needs. I have been coming here for over 10 years to book all my airline tickets and even send parcel to Poland. Sending parcels by air or sea is actually pretty cheap here. A 2kg Air parcel will cost you about $30 which compared to UPS or FedEx is $100 cheaper.

We were about to visit Toronto and we booked a tickets to a special event -- a white party cruise…read moreduring World Pride in Toronro.. Was able to easily pay for our tickets online, received an email from a real person confirming our order along with clear instructions on how to pickup the boarding passes when we arrived in the City. They were also nice enough to host a small party and give us VIP passes that let us walk to the head of the line at a few events. Rainbow High Vacations provided us great service and are an asset to the LGBT community.

I am a last minute type of traveller. Last May I got some…read moreextra vacation time so I decided to take off to Europe and cover as much ground as I could with my time. My original idea was to visit 5 or 6 cities in 17 days and travel between them at night using a Eurail pass. When I sat down with the representative from Rainbow High, he did his best to accomodate my wishes, however, he explained that it would be quite difficult to organize the trip as I had hoped due to the train schedules. He also pointed out that rail would be much more expensive than flying between the destination points using Europes local airline - "Easy Jet". I didn't give this poor agent very much notice as I planned to travel in just two weeks and I wanted to visit 6 cities etc, etc. His patience was amazing as I sat there at his desk for about 3 to 4 hours to get all the details covered. He was very knowledgable and gave me some great advise about places to stay, sights to see and how to get everywhere. I don't think I could have done what he did in the time that he was able to accomplish everything. So, I took my trip first to Amsterdam, then to Berlin, next to Madrid, on to Venice and finally Rome. Everything was perfect! The only thing that went wrong was a delay on the flight from Amsterdam to Berlin, but that was nobody's fault and it was only 3 hours, so no big deal. It turned out to be the best trip of my life. I went alone and I had never been to any of these cities before. My travel agent and other agents in the office had been to these spots, and they were very helpful with suggestions. I had to do a few things on my own, like find my way from the airports to the hotels, but that, for me, was part of the fun. I used busses, subways, trains and limo's. The guy who had arranged my plans had to leave for his own vacation the day after he had booked everything for me, so one of the other agents picked up where he left off and put everything together for me. They didn't miss a thing. I will say that it helps to be an experienced and prepared traveller, especially when travelling alone, but these guys did an absolutely AMAZING job! Upon my return, I found a hand written card in my mail from the guys at the travel office, to welcome me home from my long journey....very nice touch! A month later, I returned again to have them book me a trip on a cruise. Again, I was overwhelmed by the terrific service that I recieved. I will always book my travels with them from now on. I highly recommend them for your unusual vacation holidays!

I'm writing this review about Travelcuts Online. So it might not be Travelcuts in Toronto…read more My experience with this company was not good! I've book a flight with this travel agency for a flight in december. In october, I was told that my son was able to leave earlier then he taught. (He's a student) He was traveling with Porters Airline but booked with Travelcuts. Don't ever think about doing the same. With Porter, it said that there was a 75$ fee. (Predictable) but Travelcuts charged me 175$ because they added a 100$ to change the date in my file! Even if my flight was the same price! Imagine. I've been traveling my entire life... I've never seen such a abomination! This is how they make money with students. We didn't make a change at the last minute...two months in advance! You might as well travel directly with Porter Airlines. I will never travel again with TRAVELCUTS.

I received "top notch" service from this location a couple of weeks ago. I was in purchasing a last…read moreminute ticket. There were two agents dealing with customers and a couple more in line and the shop was about to close. Although the agents were both very busy, they acknowledged me and advised it wouldn't be long. Even after the store closed they helped me and were very patient in looking though a number of options. I would recommend this location to everyone.