Recently, the MSCA Senior Club from Mississauga organized a day trip for seniors over 65 to the…read morePeterborough Lift Lock and Wutai Shan Buddhist Garden. Our driver and your guide were incredibly patient with the older participants, providing amazing service.

Really loved listening to the Blazing Fiddles musicians. They were aweasome! Also loved the…read moreWhistling Gardens and water fountains. The owner is so knowledgeable and has such a passion for what he does. Also enjoyed the relaxing boat ride.

Having taken tours with Tianbao/Compass Holidays （天宝旅游）before and having received positive…read moreexperience I decided to go with them to the Guizhou No Shopping Tour （贵州纯玩团）. After taking this tour, I am traumatized to the point that I will no longer attend any tours containing Overseas Chinese as some members cannot keep their hands to themselves while out of North America. If it were possible for me to give 0 stars, I can assure you that it would be given. On the first day when we arrived at the airport we were picked up by a driver with another group of 8 based out of Vancouver. The driver did not know who to pick up and dropped us off at the hotel while giving us all a sheet of paper left on the front desk by our tour guide with the hotel staff. We had to check in by ourselves. On the second day, we were taken to our optional programs. In the contract, it specifies that each person would have a choice of options to attend up to 4 programs. In reality, we did not get to pick and it was based on a majority vote. As the group from Vancouver had a group of 8, out of 15 people they obviously had an upper hand and won so we were taken to the paper factory. As we were driving to the paper factory, there was a landslide. Given the concerns I had with safety, I voiced them to the tour guide but he did not care and forced us out of the tour bus when we arrived on site. During this trip, we were taken to shopping stops although in the contract it clearly specifies it was a no shopping tour. We stayed at each stop for between 40-50 minutes. Throughout the tour I was repetitively molested (though not sexually) by another member in our tour group. The member would caress my face and attempt to run her hands down my body. As she reached my neck, I would shove her hands off and scream for help. She was with the Vancouver group of 8. It got to the point where another member had to step in to assist me as we were close to calling the police (or dialing 110). We were not able to do so as we were taken to tour areas where there was no phone or internet signal. We had informed the tour guide of what was happening, but he just told us that "Over here, people touch each other all the time". What creeped me out the most about this tour was that a few members and myself became prey and targets to the molester and her friend. I was stalked, harassed, threatened and molested. On the second last day, her friend who was clearly drunk picked up a bottle and attempted to threaten and beat up a few members in our tour including myself all while the tour guide stood there and did nothing. The tour guide himself was uncaring, lazy, always late, and rude. We had requested the company 3 days in advance to provide us with a driver that would take us from the hotel on the day of our flight departure at 5:30 AM. Yet, the tour guide denied our request and also humiliated us in public. Instead, he requested us to pay $70 USD for a pickup service that would not leave until at least 6:00 AM or 7:00 AM, When I told him that I would instead take the taxi he warned me and another member that "We may not be able to catch our flight in time or make it out safely if we did not use their company's service". After the program had ended and our tour guide said he was no longer responsible for us anymore a member and myself decided to call a taxi to take us to the airport. While in our room, we were blocked by a hotel staff from leaving. Luckily, another member in our tour group was available and helped us call the taxi that would take us to the airport. The tour group member and I ended up staying in a hotel next to the airport in order to catch our early morning flight. I am lucky to have made it out safe and very much alive back home. After arriving home safely, a complaint was filed. Their response to this complaint was that it was cultural difference or misunderstanding. I am appalled as threats, harassment, and molestation are a pretty universal language to me. I also have doubts as to whether those two perpetrators from Vancouver were ever contacted in the first place. I will never be using their service ever again if this is their response to safety matters. P.S. I have included pictures of the lady that molested me. Her name is Sin Ting Tsang as well as her friend that threatened us. If you ever see either one or both on any of your tour groups, BEWARE!

I did a 7 day Eastern Canada bus tour with this company. Before I go into great detail, here is a…read moregeneral observation of my week on a bus tour: Most of the tourists were of Asian descent whether directly from the continent, from Ontario or British Columbia. Out of 56 passengers, there were 7 non-asians (including the driver). When travelling to the Maritimes, its important to dress for warm and cool climate This trip is child friendly although I personally would not bring a child younger than 7 years old due to the length of time on the bus. With that being said, there were children on the bus as young as 1 years old with no inconvenience to the other tourists traveling. People on the bus can be very pushy (I.e. coming off the bus). We all come from different walks of life so not everyone is as mannerable or courteous. It is a guided tour but not a very rigid tour. There are some moments where you can do your own thing even if it's for a bit. Wifi on the bus and in hotels are not that great. Although attractions are optional, the tour is surrounded by them so there may be nothing to do/see if you opt out of it. If you opt out of the meal plan, the lunch/dinner time is 1 hour so stay within the area when getting food. Whether you purchase the meal plan or not, most of the food stops are Chinese buffets. To keep the seating plan fair, rotational seating is done daily so everyone sits in the front, middle and back of the bus by the end of the week. Go on this trip with an open mind because bus trips are not for everyone. I was satisfied and pleased with hotel selections For a family of 3 we paid $1599 (not including the attractions and/or meal plan). This is roughly what we would pay if going to Cuba. We had a great time and learned and seen a lot. For this price, I cannot complain at all. Should you be interested in a detailed review, feel free to click or copy and paste the link below: https://camithoughts.wordpress.com/2017/08/15/review-of-the-7-day-eastern-canada-bus-trip-with-tian-bao-travel-aka-compass-holidays/

Shahz was a phenomenal guide! His insight across every step of the trip added so much to the…read moreexperience, and the thoughtful tips and tricks he shared made for a great day. The bus late picking us up due to traffic but Shahz made it up to us with plenty of time at the Falls - 3.5 hours to account for how busy it was. The maple syrup stop was great, and though we only opted for the boat ride and not the lunch, there were plenty of spots to eat on our own. One thing to note - if you plan to do Journey to the Falls but that ticket as soon as you arrive - it was over two hours of waiting when we tried to which wasn't possible given our time window. All in all, highly recommend this experience - and hope you get Shahz!

Wife and I did the Niagara Falls boat tour with maple syrup tasting and site seeing with Chahz as…read moreour guide. Trip was great. Front of the lines. Shopping and site seeing were also good. No complaints here other than theme Toronto area traffic was CRAZY so I'm glad we let them do the driving. Left hotel at 10am got back at 7:30 pm.

We booked 2 busses over fall 2017 for a two bus move/2-week itinerary; SkyWay Coach Line's rates…read morewent close to 40% beyond the prices we're used to signing with other transportation companies in Ontario. With such a high price point, we were expecting top notch services but we received two of the worst buses we had ever been dispatched (the vehicles were over 10 years old, poorly maintained, very noisy, video systems were down, AC problems met over the entire duration of these trips - causing heavy complaints from final passengers) The assistance provided by SkyWay Coach Lines was lacking entirely, the groups were basically left on their own while on the road. We repeatedly contacted Skyway about the multiple issues yet nothing could be done and NO commercial gesture was issued either.

From the owner: We cater to group travel of all types and sizes, from scenic tours to social excursions to business…read moretravel. We proudly offer a complete range of transportation solutions and services, priding ourselves on our customer focus and competitive pricing.

We took the Niagara Falls tour yesterday with Nikki and Brian! We had a wonderful time and…read moreappreciate all the information Nikki shared along the way. The boat ride was wild and glad we did it after Nikki's encouragement.

Beautiful experience! We booked the Niagara Tour with attractions and lunch experience with wine…read moretasting and it was amazing. Our guide Shaf went above and beyond for our group. Very informative and professional as well as our driver William who saved us a lot of time in traffic, thanks. Beautiful views from the restaurant. Absolutely recommend this tour.

Chartered a bus for the day to go to the Blue Jays game at the Rogers Centre. Paid in full,…read moreincluding $80 for parking for the bus. We arrived without issue, and left our coolers, bags, jackets, etc. on the bus, where we assumed those items would be safe. Instead of waiting for us, the driver left the lot, MADE ANOTHER RUN WITH A SEPARATE GROUP OF PEOPLE, and then couldn't get within 3 blocks of the parking lot (due to temp. road closures immediately after EVERY Jays game). All of our items were moved around, and several purses seem to have been looked through. We waited outside in the rain for over an hour, because the driver didn't fulfill his contractual duties. AVOID this business at all costs.

Witnessed passengers from this charter dumping garbage while at an ONRoute stop in Bainsville…read moreOntario. The passengers were inside the van, then dumped their garbage out the door meanwhile the garbage bin was a few steps away. I called the company to tell them what I saw and the owner was kind enough to get back to me. She stressed how they have garbage bins in the vehicles and inform everyone where they are but also that they cannot accept responsibility for their travellers. I agree, however, if my kids/guests are throwing garbage out of my car or if they are not buckled in their seat belts, I would be fined because anyone travelling in my vehicle is my responsibility. So this same scenario can apply. The driver/owner has to accept responsibility for the travellers and the company should take it more serious because any airline or charter caught dumping can/should be fined. I am not reviewing the company or service they provide and this review is not a testimony to reflect the company or service but if they are dumpers, you may want to be aware, it could be you travelling next time. Do you want to get caught with dumpers?

We booked Tai Pan's 5‑day Banff tour in September, which was advertised with accommodations in…read moreBanff, including hotels like Banff Aspen Lodge or Canalta Lodge shown in their brochure. That was a major reason we chose this tour. What actually happened was completely different. Instead of staying in Banff as advertised, we were placed in hotels outside Banff, and ended up spending 3 out of the 5 nights at airport hotels. This completely changed the nature of the trip to a much lower‑quality experience than what was promoted. This was not a cheap tour either, especially considering it was flight-excluded. It was about $1,200 per person, plus $15 per day per person for tips. For that price, the accommodations should at least match what was advertised. We reached out to Tai Pan about this, and they pointed to their fine print and said it was due to an "itinerary change." However, the fine print does not say they can move guests out of Banff entirely or replace the advertised Banff stay with airport hotels. Calling this an itinerary change felt like a generic excuse rather than a real explanation. We also didn't receive our accommodation voucher until one day before departure, which gave us very little time to follow up or clarify anything. Once the tour started, we found out other passengers had the same issue, so this wasn't an isolated case. Overall, the accommodations were a great disappointment, and the lack of transparency significantly affected the value of the tour.

From the owner: Toronto-based Tour Operator established 1989. Coach tours in United States, Canada, Europe, and…read moreAsia, We also offer professional services for flight arrangements, cruise vacations, and hotel bookings, ensuring a hassle-free journey for you. DM for Inquiries & Follow for promotions!