I went to this business with my son-in-law he was buying me glasses actually. The service was…read morequick, friendly and responsive. The doctor stepped in right away and took my measurements and the lady who followed up on my order was great. Great customer service.

The best Doctor in the world is Dr. Lax. Eye exams glasses so many frames to choose from I never…read moreleave without ordering at least 3 huge large frames in different shapes. The staff is great and I will always go to this eye doctor only. Fran Lewis Mj network restream

Great service and the doctor thorough and nice. Jefferson and Anna were really helpful. It was a…read morepleasure from beginning to the end. Great staff. This place will my go to place from now on!

After all the back and forth, received glass 2 months from order and they are crooked…read more Now living in Pennsylvania haven't been able to come get them fixed.

I had a very disappointing experience yesterday as a first time customer. I called to say I would…read morebe 5 to 10 minutes late for my 5:30 PM appointment, but they refused to see me because they close at 6:00. They claimed the exam takes 25 minutes, which has not been my experience elsewhere. It is clear they care more about hitting the exit door than helping a new patient who was ready to buy a nice pair of frames. They tried to reschedule me for tomorrow, but I declined. I will be taking my business to an office that actually values its customers.

Horrible service. I bunch of kids and some older, who know nothing about eyeglasses or customer…read moreservice. Don't waste your time!

In the past, I had positive experiences here, but my latest visit has compelled me to reconsider…read morereturning. Initially, it took an unacceptable 4-5 weeks for my glasses to be ready. After 3 phone calls, I happened to be passing by and decided to stop in the store. Miraculously, my glasses were ready. (So did it really take that long, I will never know). I tried them on, but I could not see out of one lens at all. John assured me they would send the glasses back for correction. To my frustration, it took an additional three weeks to receive them again. (Or did they, who really knows?) When I finally got the glasses back, I noticed significant distortion while looking at my phone and computer. I go back to the store, and he tells me I just need time to adjust to the progressive lenses. As someone who has used progressives for years, I know how they should perform, and it was clear there was an issue. He asked me to give it a week, which I reluctantly agreed to. (Whatever, I am growing tired of this at this point.) The very next day, I realized my lenses are not transition. I called again to confirm this. When he got on the phone, he informed me that my lenses were clear. I said yes, I can see that. I asked for clarification because I was confident I had paid for transitions. (He never verified) Instead, he says it would be an easy fix and promised to order the new lenses. However, it has now been over a month, and summer is over with no updates on my transition lenses. While I appreciate the staff's "politeness", their commitment to customer service and follow-through is lacking. I am extremely disappointed. With that said, I will never return. I am officially done.

The Dr. I saw here had no idea what they were doing - after taking my prescription in various…read moredirections, I finally had to give up and will need to find someone else. They also messed up my insurance claim filing and I ended up having to pay more than I was supposed to (luckily insurance as able to reimburse me). The front desk staff is super disorganized - they never called me when it was time to pick up samples, when I was attempting to make a follow-up appointment even 2 weeks out, they couldn't do it b/c their "schedule wasn't open yet"? And they were extremely rude. As others have warned - do not go to this place. That said, Trapp Opticians on Pondfield Road West are also extremely rude, don't take insurance and incredibly over-priced. I would just skip Bronxville for eye care.

To whom it may concern,…read more Oh, where to start? Ive been visiting this place of business since the early 2000s (i believe) - I've always had a rather pleasent experience. Most recently however, it might be safe to say that i have fallen victim to their most productive, effective and genuinely kind staff member, Lauren. She somehow managed to exceed all expectactions for a place i already held dearly in my heart. I recommend this place to anyone in need of a new pair of spectacles. Spectacles however shouldnt be necessary to clearly see the level of attention in Lauren's impeccable costumer care - because, just wow, really! To end things off on even more positive note, and if there were a scale of 1-10 on this matter, i would definitely go with a solid 23.7. Hands down! Very yours truly, JC

I had a complicate sunglass purchase which Jessica Rodriguez was amazingly patient and advised me…read more Her customer support was excellent and incredibly helpful. It makes a difference when retailers have true interest and concern for customers. I also witnessed others getting attention with genuine care while in the store.

Wow. Never thought I would say that about an eye exam and…read moreeyeglass shopping experience but allow me to explain. This lovely shop/office was suggested through my insurance so I made an appointment. I'd been having vision issues in my left eye for a few months and had been wearing readers from a high-end online store that I thought were pretty fashionable. As soon as I walked into Eyes on Hudson, I realized that this was going to be a VERY SPECIAL experience. The shop itself is beautiful. Gorgeous glasses of all types line the shelves as well as accessories you simply do not see anywhere else. Sweet Tina at the front desk whisked me into my first examining room with a thorough question and answer session that prepared me for my best ever (and I'm NOT YOUNG) eye exam with Dr. Rogerson. Thorough does not even begin to describe the process by which she diagnosed my astigmatism in one eye that had gone unnoticed at previous appointments with other doctors! As if that wasn't enough, it was time to select a pair of glasses. Peering at all of the gorgeous options, I asked the very stylish optician Justin for help. From across the room he appears with a stunning pair of Hunter green frames that I would have never selected on my own-- but look PERFECT on me and I'm not a vain person! How did he do that? I'm never going anywhere else for glasses EVER! When I went to pick up my frames, I also was fitted for contact lenses which was another awesome experience. Thank you Santiago for your assistance in selecting the coral chain--you were right--the yellow was too sallow! The entire team at Eyes on Hudson is just EPIC. Don't change one thing. And thanks everyone!

I went to Eyes on Hudson to fulfill prescriptions for two pairs of very specialized glasses. The…read moreoptician took my prescriptions, but did not do any consultation or measurements at the visit. (I brought my own frames.) When I received the glasses and I couldn't see out of them, I found out from a subsequent visit to my orthoptist and another optician that both pair of glasses we made incorrectly and that the prescription in one pair was way off. When I contacted Eyes on Hudson about the issues, my concerns were met with exasperation and an overall unwillingness to work with me. I have since gone to another optician who specializes in difficult prescriptions. Perhaps Eyes on Hudson is very good for general glasses. But I would not recommend the business if one has any special needs.

I called and made an appointment and asked do you take my insurance and they said yes. They gave me…read morea appointment in 2 weeks. They called me two weeks later they and said the doctor had a emergency and rescheduled for two weeks later. And four weeks later of waiting and they tell me that they don't accept my insurance . This was the McLean Avenue location. A total waste of my time. I would give them zero stars for incompetence!!!

appointment. ONE MINUTE over the grace period shouldn't be such an issue especially with my…read moresituation. They just DON'T CARE!!! He could see I was wearing broken glasses, one of the handles is missing because it broke off, and all he said was sorry I have to reschedule. I asked for my file and said I will NEVER come there again. I know for a FACT if that was Dr Won or even Dr Marano, I would've NEVER experienced this. They would've even given me a complimentary pair of contact lenses to hold me over until my next appointment if I had to reschedule which I would've appreciated. This place is disgusting and COLD!!!! I will NEVER EVER come to such a DISGUSTING place that doesn't care. PLEASE AVOID THESE PPL!!! THEY DON'T CARE ABOUT THEIR PATIENTS!!! Dr. Abolade Oduyemi doesn't care about his patients like Dr Won and Marano did. They made a HUGE MISTAKE putting someone like this there. AVOID!!!!

Dr. Ressler is a caring optometrist, a consummate professional who is thorough in his…read moreexaminations. Regina is wonderful in the office, and I never had to wait for an appointment. I have recently moved out of state, yet I continue to have Dr. Ressler care for my eyes. I highly recommend Ressler Optometry for someone who is seeking a knowledgeable, caring optometrist in Westchester County.

Dr. Ressler is a kind and caring doctor. He always explains everything to me and helps me to…read moreunderstand any changes in prescription. Rafeena is always so kind on the phone when I call. Highly recommend!!