I have been a loyal customer of Eye Design for a couple of years now, and I continue to be…read moreimpressed by their exceptional customer service. My recent visit was no exception; the staff were friendly, helpful, and made me feel genuinely welcome. One of the standout experiences was with Jason, who provided invaluable insight during my selection process. His patience and understanding of my indecisiveness were greatly appreciated, and he guided me through the options without any pressure. Thanks to his assistance, I was able to find the perfect pair of glasses that suited my style and needs. Overall, I highly recommend Eye Design for anyone looking for a great selection of eyewear and outstanding customer service. I always leave feeling satisfied and confident in my choices!

Great service and selection -- my favorite eyeglass store. Hi end frames that are unusual.read more

I went to this business with my son-in-law he was buying me glasses actually. The service was…read morequick, friendly and responsive. The doctor stepped in right away and took my measurements and the lady who followed up on my order was great. Great customer service.

The best Doctor in the world is Dr. Lax. Eye exams glasses so many frames to choose from I never…read moreleave without ordering at least 3 huge large frames in different shapes. The staff is great and I will always go to this eye doctor only. Fran Lewis Mj network restream

Great service and the doctor thorough and nice. Jefferson and Anna were really helpful. It was a…read morepleasure from beginning to the end. Great staff. This place will my go to place from now on!

I cannot provide not 1 star with my experience here. Patti was a doll, now retired. Long story…read moreshort, I basically was told that there was nothing that he could do for me with my contact lenses prescription - like I was a lost cause. He kept pushing a prescription where both of my eyes had the same strength just a High & a Low. I wear bifocal lenses for quite some time now & my scripts were different for each eye. I mentioned this to the doctor & I still was told that there was nothing further that he could do for me. What the hell does that mean? Much more to the story but I will leave it at that. Women at the desk was extremely impolite & fresh. Has to be one of the worst experiences I've ever had & I've been wearing glasses since I am 5 years old - delt with many eye doctors, if it wasn't that my eye doctor retired I wouldn't have been here at all.

professional, thorough eye care offered at convenient sites with wide selections of productsread more

I had a very disappointing experience yesterday as a first time customer. I called to say I would…read morebe 5 to 10 minutes late for my 5:30 PM appointment, but they refused to see me because they close at 6:00. They claimed the exam takes 25 minutes, which has not been my experience elsewhere. It is clear they care more about hitting the exit door than helping a new patient who was ready to buy a nice pair of frames. They tried to reschedule me for tomorrow, but I declined. I will be taking my business to an office that actually values its customers.

Nonpareil customer serice! John, the optometrist and the store's assistant were kind and friendly…read moreand patient. The eye examination was thorough; and John has a keen eye on which glasses will frame and fit one's face well. I was able to leave the same day with prescriptive glasses that looked great. I highly recommend Bronxville Vision Center!

In the past, I had positive experiences here, but my latest visit has compelled me to reconsider…read morereturning. Initially, it took an unacceptable 4-5 weeks for my glasses to be ready. After 3 phone calls, I happened to be passing by and decided to stop in the store. Miraculously, my glasses were ready. (So did it really take that long, I will never know). I tried them on, but I could not see out of one lens at all. John assured me they would send the glasses back for correction. To my frustration, it took an additional three weeks to receive them again. (Or did they, who really knows?) When I finally got the glasses back, I noticed significant distortion while looking at my phone and computer. I go back to the store, and he tells me I just need time to adjust to the progressive lenses. As someone who has used progressives for years, I know how they should perform, and it was clear there was an issue. He asked me to give it a week, which I reluctantly agreed to. (Whatever, I am growing tired of this at this point.) The very next day, I realized my lenses are not transition. I called again to confirm this. When he got on the phone, he informed me that my lenses were clear. I said yes, I can see that. I asked for clarification because I was confident I had paid for transitions. (He never verified) Instead, he says it would be an easy fix and promised to order the new lenses. However, it has now been over a month, and summer is over with no updates on my transition lenses. While I appreciate the staff's "politeness", their commitment to customer service and follow-through is lacking. I am extremely disappointed. With that said, I will never return. I am officially done.

To whom it may concern,…read more Oh, where to start? Ive been visiting this place of business since the early 2000s (i believe) - I've always had a rather pleasent experience. Most recently however, it might be safe to say that i have fallen victim to their most productive, effective and genuinely kind staff member, Lauren. She somehow managed to exceed all expectactions for a place i already held dearly in my heart. I recommend this place to anyone in need of a new pair of spectacles. Spectacles however shouldnt be necessary to clearly see the level of attention in Lauren's impeccable costumer care - because, just wow, really! To end things off on even more positive note, and if there were a scale of 1-10 on this matter, i would definitely go with a solid 23.7. Hands down! Very yours truly, JC

I had a complicate sunglass purchase which Jessica Rodriguez was amazingly patient and advised me…read more Her customer support was excellent and incredibly helpful. It makes a difference when retailers have true interest and concern for customers. I also witnessed others getting attention with genuine care while in the store.

I went to Eyes on Hudson to fulfill prescriptions for two pairs of very specialized glasses. The…read moreoptician took my prescriptions, but did not do any consultation or measurements at the visit. (I brought my own frames.) When I received the glasses and I couldn't see out of them, I found out from a subsequent visit to my orthoptist and another optician that both pair of glasses we made incorrectly and that the prescription in one pair was way off. When I contacted Eyes on Hudson about the issues, my concerns were met with exasperation and an overall unwillingness to work with me. I have since gone to another optician who specializes in difficult prescriptions. Perhaps Eyes on Hudson is very good for general glasses. But I would not recommend the business if one has any special needs.

Went in for a DMV eyes test. This woman was horrible to me- said I was 'squinting' and did't pass…read moreme. The next say I wen to anoter provider in Scarsdale ND PASSES IN 5 MINUTES. WHAT A HORRIBLE EXPERIENCE.

I had a wonderful experience at the Central Park Avenue location. The front desk office staff…read moreusually sets the tone for the experience that you will have at a professional office. Amado was wonderful both in setting up my appointment, doing the preliminary intake, and follow up. He is very diligent and conscientious. He set me up with Dr. Van who is professional, courteous, and very knowledgeable. I was very satisfied with the service I received there.

I called and made an appointment and asked do you take my insurance and they said yes. They gave me…read morea appointment in 2 weeks. They called me two weeks later they and said the doctor had a emergency and rescheduled for two weeks later. And four weeks later of waiting and they tell me that they don't accept my insurance . This was the McLean Avenue location. A total waste of my time. I would give them zero stars for incompetence!!!

Dr. Ressler is a caring optometrist, a consummate professional who is thorough in his…read moreexaminations. Regina is wonderful in the office, and I never had to wait for an appointment. I have recently moved out of state, yet I continue to have Dr. Ressler care for my eyes. I highly recommend Ressler Optometry for someone who is seeking a knowledgeable, caring optometrist in Westchester County.

Dr. Ressler is a kind and caring doctor. He always explains everything to me and helps me to…read moreunderstand any changes in prescription. Rafeena is always so kind on the phone when I call. Highly recommend!!

Update....Frank is still amazing and like someone else said, every person who walks in, he knows…read moretheir name. SUCCESSFUL VISION is our CHEERS, but without the beer!!! His amazing wife, Mary, works alongside him and keeps Frank on his toes!!! Even though the shop is always busy, Frank NEVER rushes his customers out the door. There recently was a problem with the ordering of my new lenses, which caused a delay, but Frank was on top of it and kept me up to date until they arrived. Once again, Frank goes above and beyond. Thank you for always looking out. P.S. I moved to New Orleans 3 years ago and still come back annually for Frank's undivided attention and wisdom.

Professional & warm business. Frank & Mary are unique human beings! Ditto to all whom gave 5…read morestars!! Can't go wrong here!