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    Training House Midlothian

    5.0 (1 review)
    Closed 5:00 am - 8:00 pm

    Services - Training House Midlothian

    Group fitness

    Massage

    Personal training

    1 More Service

    Virtual fitness classes

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    2 years ago

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    American Family Fitness Midlothian

    American Family Fitness Midlothian

    3.0(55 reviews)
    0.6 mi

    Beware of Janet! I had two interactions with this person and both were negative. After the second…read moreI immediately asked to cancel my membership. One of the other staff members asked me to wait and to speak with the GM Sasha. Later in the evening I asked to speak to her but she was gone for the day so I asked for another manager, who happened to be Janet! She was eager to have another staff member cancel it for me without even making an attempt to apologize or ask me to reconsider. Before leaving the gym, I asked for Sasha to reach out to me the next day, but when 3:30 pm rolled around I had not heard from her so I called her. She didn't even make an attempt to ask what had happened or why I was so angry that I asked to cancel my membership so quickly. She also knew exactly who I was because she never even asked for my name which means she had gotten the message about reaching out and chose to ignore it. I don't want to bash all the staff as most are very nice and welcoming, but I would have expected more from the club leadership. I would also note that if your considering joining the men's locker room Sauna has not worked for years now and the club leadership doesn't seem to have any plan or intention on fixing it.

    I figured since the outside temperatures have been soaring into the 90's, I would give Lauren's…read moreprevious response a check. First, the exercise pool is not adjacent to an exterior wall. Second, if the outside temperature does influence the pool's temperature, then why is it still cold (83 degrees vs 86 degrees)? The shower on the men's side is still closed due to an unsafe and inoperable light fixture. The sauna has been closed for months. And, now the hot tub has an inoperable piece. Maintenance has to be a top priority to keep customers happy. Too many of my swimming buddies are going elsewhere.

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    American Family Fitness Midlothian
    American Family Fitness Midlothian - Santa visit to the KidZone

    Santa visit to the KidZone

    American Family Fitness Midlothian

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    Training House Midlothian - healthtrainers - Updated May 2026

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