Public warning…read more... DO NOT trust this business, they use shady and deceptive billing practices. Personal training is impossible to cancel, and when you complete your contract, they will continue to bill you. If you need further proof, go to the better business bureau website - ALL Fs. Read the reviews, go to Google, you can find numerous complaints about their deceptive and illegal practices.

This is an amazing gym, with all of the amenities. It's the only gym that I know of in Richmond…read morethat is a fair monthly rate and comes with great tanning beds, red light therapy, spray tan, etc. The only thing this gym lacks is a sauna. It's always clean and the staff is very helpful.

I have been a member for years and one of my favorite things about ACAC Midlothian has been the…read moregroup water classes, especially when they are in the outdoor pool. Unfortunately the facility's priority is the swim team. From late May through July the outdoor pools are used by the team morning afternoon and evening to accommodate families with different schedules. Even our weekly evening class that uses the deep well has been moved inside so the children who aren't on the swim team can play in the pool. Whenever I have brought this up with management they deny that swim team is their priority and say that we must share the pool. I don't think this is a fair statement since swim team has the pool 8-9 hours a day (not including meets)

Was encouraged to take the PREP course by my doctor and found out that the monthly fee doubled when…read morethe course ended. Also added an additional sign-on fee. Paying for a lot of facility (pool, tennis courts, etc.) that I don't use, so no longer felt like it was good value for the fees. Also, noticed that the classes I took were very crowded, there were a wide range of ages (kids and seniors in with mid-range adults), and I felt the facility was not always as clean as I would have liked. The staff often seemed over-scheduled and stressed. In all, not a good experience for the money.

The website is false and misleading. Aging facility. There isn't an outdoor pool available…read more Management is very poor. Doubt it will be around much longer.

Started here recently and love the facilities, staff and vibe. It's never super crowded so you…read moredon't have to wait for the equipment. Plenty of machines and free weights spread across a really large facility. I haven't tried the classes yet, but they look good. Also, not a parent but they have really great childcare facilities.

1 star for the staff,specifically Sasha. 5 stars for the other members,and facilities. The place is…read moreamazing the facilities have everything you need and it's incredibly clean. However, the staff there is absolutely horrendous. However, the nicest person in the world works there and her name is Ginger. Honestly, she is a genuine saint and the sweetest person you will ever meet. Ginger should be taking that place over as the head manager, I bet that place would be the best gym in the state. the way she treats everyone and is always on top of everything like the head manager should be. everyone else there is as mean and two-faced and rude as can be my had an accident in the pool and we had just become members that week after that we were never treated the same again by anyone except Ginger if you have children don't go here because they will ostracize you and make you want to leave every single time you bring your children there if you don't drop them off in the kids zone. Maybe American family should read their reviews here and their memberships would go up if they listen to their our membership was canceled after 27 days because my wife was texting me while our two toddlers were in the pool with our and they said that we were not watching our children, even though we were both sitting on the edge of the pool with our feet in the water while 15 year-old was in the one and a half foot side playing with our kids. They have three nice staff members out of maybe 20 that's it. The elderly man at the front desk is as nice as can be and the young blonde haired was very nice & helpful as well. all the other kids,especially the curly haired guy with freckles are rude inconsiderate & snotty, because they are aware my family and I live in our 2 cars. Since day one after my 2 year old son had an accident in the pool,they've treated us different.

Beware of Janet! I had two interactions with this person and both were negative. After the second…read moreI immediately asked to cancel my membership. One of the other staff members asked me to wait and to speak with the GM Sasha. Later in the evening I asked to speak to her but she was gone for the day so I asked for another manager, who happened to be Janet! She was eager to have another staff member cancel it for me without even making an attempt to apologize or ask me to reconsider. Before leaving the gym, I asked for Sasha to reach out to me the next day, but when 3:30 pm rolled around I had not heard from her so I called her. She didn't even make an attempt to ask what had happened or why I was so angry that I asked to cancel my membership so quickly. She also knew exactly who I was because she never even asked for my name which means she had gotten the message about reaching out and chose to ignore it. I don't want to bash all the staff as most are very nice and welcoming, but I would have expected more from the club leadership. I would also note that if your considering joining the men's locker room Sauna has not worked for years now and the club leadership doesn't seem to have any plan or intention on fixing it.

This gym has a little of everything for everyone. Great environment, staff extremely knowledgeable…read moreand helpful. They make you feel like family and the community that the gym has is very supportive and motivating. Always a pleasure.

First time at this location. It is by far the cleanest planet fitness I have visited. There are…read moremany machines, and they're spaced out. Sometimes big gyms have a sweat smell, or feel humid despite the fans, but this location didn't have any funky stenches, and I felt cool even after a long workout!

I was a member for over three years and I saw a marked decline in cleanliness and service…read more Especially on the night staff who are always on their phones and talking to friends. When I tried to talk to management about it they were apathetic. I told them I would need to cancel and they didn't care. I left and I am at Crunch fitness right and they are much more customer focused. Don't waste your money at Planet Fitness.

Training at X-Factor has genuinely changed my life. I've never felt more motivated, supported, or…read moreconfident in myself and my body. The programming is smart and effective, and putting in the work to see real progress has made me invested in weight training for life. Brett is an incredible coach. He really knows his stuff, but more importantly, he knows how to bring out the best in people. He pushes you in the right ways, celebrates your wins, and helps you build strength and confidence. He created a genuine community at X-Factor and it feels good to know everybody on a first name bases and celebrate their accomplishments as much as my own. These people make showing up easy, even on tough days. Thank you, Brett and X-Factor, for making me the best version of myself I can be!

From the owner: You don’t just join X-Factor Athletic Performance, you become a part of the X-Factor Family…read more With our semi-private approach you get the best of both worlds. Individualized coaching and programming while being a part of the most vibrant and supportive team around! The training here is great but the community is even better, and we’d love for you to be part of it.

My wife and I LOVE this gym! We used to go to the Colonial Heights Planet Fitness, but thought…read morewe'd try this one out since it was new. After one visit we were sold! (even though it was a longer drive) 1. The staff is extremely friendly and helpful! We've gotten to know a lot of the staff by name. We appreciate you Phylicia, Jay and Ronte! 2. My wife and I like to circuit train. Colonial Heights did NOT monitor their room and it was almost impossible to do an actual circuit because people just sit in there on a machine. At this location, they actually monitor their 30 min workout room so you can actually circuit train effectively! 3. The place is super clean and all the machines are brand new! 4. Not even something I thought I needed, but the tanning booths have UV 'AND' red light

The equipment the availability was good. The upkeep of the equipment was good. It was clean, but…read morethere was nobody there when I checked in nobody there when I needed to go into the spa area so I could use my black card membership and do all that stuff in there I've called six times it just rings and then there is nobody in there working. I got there at 7:30. I just left an hour later not one human worker there at all very disappointed.

There are ALOT of options for where you choose to spend your time sweating. If your goals are based…read morearound just lifting then maybe a big box gym is for you. However, if you have health AND fitness goals in mind, then the Training House Midlothian is the BEST place you can be! I have been a member for a little over a year. In that time I have lost more than 30 pounds, improved my lean to fat mass, reduced my BMI to a healthy range, improved diet and nutrition, and my overall health as confirmed with my latest medical lab tests. Amber and Larisa Shaw have created an environment that is inherently designed to help members get and stay healthier. Each member of the training staff has unique strengths that can help encourage you, push you, and challenge you when you need it most. Age is just a number, and should not define your ability to get and stay healthy. My greatest encouragement comes from watching both the 20 somethings, and the 70 + year olds increasing their longevity through strength training. A membership at the Training House is the BEST investment you can make for your future!!