THE ABSOLUTE BEST. This place is amazing. It is a workout like no other - any time you walk in…read morethose doors, you are guaranteed to feel so much stronger when you walk out. The workouts are extremely challenging, but don't let that scare you away. Everything is explained and demonstrated so you'll never be lost. The community here is absolutely amazing too. Erica makes you feel so welcome every step of the way. Come here. 100% the best place ever.

I found out about Endorphasm through Instagram while I was stalking rva fitness hashtags...man am I…read moreglad I did that. Erica and Travis are phenomenal and the classes will push you like no other. I always like a workout where I feel like I'm going to die during it, but feel super accomplished at the end. Erica and Travis are super helpful and welcoming and they always make sure you're doing the workouts properly. If you want a workout that will physically and mentally challenge you (get you out of that comfort zone), check this place out! You will not regret it!!

First time at this location. It is by far the cleanest planet fitness I have visited. There are…read moremany machines, and they're spaced out. Sometimes big gyms have a sweat smell, or feel humid despite the fans, but this location didn't have any funky stenches, and I felt cool even after a long workout!

I was a member for over three years and I saw a marked decline in cleanliness and service…read more Especially on the night staff who are always on their phones and talking to friends. When I tried to talk to management about it they were apathetic. I told them I would need to cancel and they didn't care. I left and I am at Crunch fitness right and they are much more customer focused. Don't waste your money at Planet Fitness.

Katie at the front desk was AMAZING. Super helpful, and a great representation of the gym!!read more

Public warning…read more... DO NOT trust this business, they use shady and deceptive billing practices. Personal training is impossible to cancel, and when you complete your contract, they will continue to bill you. If you need further proof, go to the better business bureau website - ALL Fs. Read the reviews, go to Google, you can find numerous complaints about their deceptive and illegal practices.

This is a good family centric ymca. Personally, I like it better than the downtown location for…read morethose with kids. The daycare staff (which I've only used for parents night out) are REALLY nice and seem genuinely caring. The family hours for the pool are somewhat difficult to get to but extremely relaxing. I've had one negative encounter with an overzealous lifeguard challenged in people skills but the ymca was great in addressing it and the overwhelming majority of lifeguards are wonderful. The sauna is iffy as it services everyone but is in the pool area. I would love separate male/ female saunas, but more so, it's just awkward to get out the pool and have to sit beside someone in sneakers with their feet on the wood, singing loudly. Not my idea of a good sauna experience but you get what you pay for and the price is good here, considering how amazing the staff is and how much is included.

Front desk needs some customer service remedial training on tone of voice and verbiage. I was…read moretold by her I was out of line by and bothering her by asking for an update about no pool guard after waiting for over 30 minutes. I was told she can't help me, there is no information, and that I was told when I came in to have coffee or leave because of the situation. Sad that there obviously is no guard back up system in place and now almost an hour later no one. I waited because of the timing of the rest of my day. This also is my second visit. And most likely my last. I can see why this gym seems under populated with guests.

Staff is very friendly and pleasant. Over all the facilities are good and are keep clean. Gym floor…read morecould use a little sweeping/mopping. As it Planet Fitness' reputation they really are inclusive and non-judgemental. Love it. But also meeting their reputation, there are always numerous pieces of equipment that are out of order and unusable. I actually had a machine, literally, fall apart while I was using it. I brought the dismantled pieced to the front counter. Please repair the machines Planet Fitness. You owe it to your paying members. They pay to have access to the whole gym and all the machines, not a portion of the machines.

This location is always clean and well maintained. The front desk staff are super nice and greet…read moreyou with a smile. Much appreciated!