Carmen was so sweet thank you! Will be back again. The best place to stop customer service top read more

Stoners of Earth! Please beware! Recommended and sold me a dompen vape cart. Says 89% THC. Hit it many times, took giant hits, held them in -- Doesn't produce any THC feelings. Tried it again. friends tried it. Instantly makes my throat hurt. Everyone who hits it says sore throat and there's no way it's high in THC. Husband said maybe it's a CBD vape. He's not a stoner and felt nothing. Called to say it seems pretty defective. Aka BUNK. They were super insane and did not care. First call to Boyle heights where I purchased: what sounded like a teen told me, "yeah sorry can't do anything about it ! Oh you are leaving a Bad review? thats ok!" Wish I were that stoned and cheerful, but alas my vape cart is bunk. Call 2: DTLA. They were nice and placed me on hold, the phone hung up after a minute and I could not get anyone to pick up again for the next hour of trying to call back on and off. Call 3: midcity location. A woman picked up and i told her the same story. I was called "ma'am" several times in a sexist and condescending tone. Then I said this is getting annoying. Then I was told I had no reason to be annoyed just because I didn't prefer that strain..... OK-- back up. That is not what I said. The product is defective. Then, She decided to gas light me and ask me if I was sure that it was giving me a sore throat? Was I sure it didn't get me high at all? Was I SURE I didn't just dislike the taste or something? Yes, I am sure. I SAID what I SAID. I relayed then, that I purchased at Boyle heights, called the two other locations prior, and want restitution bc I was sold a bunk vape cart. Then midcity said she would put in a complaint about the person working at Boyle heights!!! -- NO KAREN NO! that's not what I want! Don't get your coworker in trouble!! also, you're way worse. I will not be intimidated and gas-lit and accused of lying while being called "ma'am" in a tone by some sexist female budtender. I am not misrepresenting my dislike/preference for a flavor of vape as an observable defect......in fact it is Traditional who is misrepresenting this 89% THC product that they SELL WITH TAX! Midcity budtendress: I would say, i had A FEW reasons to be annoyed at that point. she said they would not do anything nor would Traditional be accountable in anyway for the products they sell (WITH TAX) -- they said: no store credit, no % off coupon for another purchase, no nothing. Then, she said I could call Dompen the manufacturer / company who makes the vape cart. I said ok great what's the contact? She said she was "too busy working" to get the manufacturer contact info for me, and I should just Google it. I said that's actually your job, and I will hold. Then, she angrily hung up on me. Cool. So, you can spend 7 minutes gas-lighting me on the phone while calling me "ma'am" but can't write down my number and call me back with that info? Please someone Fire this person. Then: Matthew from DTLA called me back. He was actually trying to be cool despite Traditional having a terrible corporate policy. He did a lot of leg work, took my info down, said he Would look into it. WOW, that sounds NORMAL. Thank you, Matthew for taking me seriously. You deserve some keef dipped dollars added to your check. And to Traditional: I say-- what is wrong with you? Horrifying business practices. Poor training. Zero quality control. Zero accountability. They charge like a legal weed store but run their place like a speakeasy Corner store selling bunk weed with dgafs. Actually, a speakeasy would probably have given me a refund for my bunk cart! In CA, we cannot legally return alcohol for a refund. But it is taxed. HOWEVER, if I go to my local wine store and I say this wine has no alcohol and gave me a tummy ache....they don't go -- "hey MA'AM, that's too bad, But we don't make the wine, we just recommend it, select it, buy it wholesale, and sell it to the public at a mark-up FOR PROFIT, and we actually have no accountability to our customers, MA'AM." They def don't say, "Maybe you are lying and just didn't like the flavor? Oh you insist you are not lying?-- Hey, ma'am, calm down! -- you can call the winery/vineyard, but we are too busy to give you their info, so just f'n google it cuz we dgaf." And they certainly don't hang up on me. Idiocracy. So, Traditional, why do you feel entitled to sell products without accountability? And why are you SO RUDE? I was made no offer of restitution, yet. They seem entitled to telling people to F Off with a smile and using sexist attitudes, gas lighting denials of complaints and fraudulent misrepresentations of THC products they sell. All without being accountable. Stoners beware! read more

Called this place six times over the span of two hours to check stock--no answer once. I had a great experience here last week, so I decided to come in anyway. Completely different story this time. Walked in and there was only one other customer in the entire store, yet still no sense of urgency or basic customer service. No greeting, minimal interaction, and staff seemed disengaged. After trying that many times to call ahead and then seeing how slow things were in person, there's really no excuse for not answering the phone. I ended up walking out without buying anything. Big drop-off from my last visit. Consistency and basic communication need serious improvement. read more

May 26 at 6pm Bud tender with the big mole on her nose was rude. I've been to many dispensaries and had way better customer service than what I received today. She probably doesn't understand what customer service means. read more

I really like this and Iris was such a great help. I'll definitely be adding this to my regular store.!

This place practically NEVER has a working debit card terminal, and they categorically refuse to buy an ATM or have any other type of solution. I have literally shopped here 250+ times. This is a pattern. Expect to drive up to be greeted by a single saying "debit terminal down, cash only" and no ATM on site. Conveniently, also no ATMs nearby that work. 7/11 in the corner has an ATM that frequently out of service, Shells has been out of service for months. If this place cared at all, they'd have an ATM. Their system has gone down HUNDREDS of times. It's not new, it's not a surprise, it's straight up refusal to care about the customer experience. I have brought this up dozens of times, employees agree but management may as well not even exist since they do NOTHING to help. Save yourself the hassle and go to a proper shop that's not in the worst part of town and actually cares about their customers. I recommend The Set in Los Feliz for a better selection, an ATM on site and better prices. read more

If I could put a zero star I would! My first review got deleted but just know they use harmful pesticides and insecticides in their products. Don't forget they like to use old weed as well, instead of throwing bad bud the right way they would rather repack and resell. They couldn't care less about consumers because profit is their #1 priority. Ask them about using P-load, sulfur blasts, and eagle 20 on their plants. I bet they'll deny and claim "clean grow" but in reality it's nothing but boof read more

"craig" the security guard was rude in telling me and my friend that we were not welcome in the store at 9:45. from my understanding, the store closes at 10:00 so idk what the issue is here....mr "employee of the month" type shit read more

I always look at Traditionals Sales list online before I go to the store... why do you have a "Sales" tab if the pricing isn't the same in Store? I'll post a picture... online $30.32 ---- crossed out is the original price $43.31 . Just went to this location.... Pricing does not match what's online. The server let us know that the pricing is it before taxes shown online... why are we paying 42 for the same price as the original price? Why are you showing before taxes when it comes out the same online? read more

Traditional - Crook Pricing - Cannabis Dispensaries Near Me - Los Angeles, California

Great place fast and easy. Everyone that works there is super friendly. Great selection of flower as well as everything else you need to do it right read more

The place is fantastic on the inside, bright and open. I like that you can see the grow rooms in the windows, makes me want to keep goin there to see the flowers grow. And the tenders are very nice and try very hard to get you what you want. Everytime I go in there they have a deal for me. Some of the best looking buds as well, fresh and well trimmed! 5 1/2 star dispensary. read more

Traditional - This mural is so dope! - Cannabis Dispensaries Near Me - Los Angeles, California

Farm to lighter. This is my favorite dispensary in Los Angeles. They grow their own flower on site so the quality and freshness is second to none. There is plenty of secure parking in their private lot out front. Normally shops that look this cool inside are crazy with prices but Traditional's are the best in town with great rewards and $5 referral bonuses too! Bud tenders like Jose are super sharp and excited to help every time. I hope this review finds you well read more

Traditional - Parking lot - Cannabis Dispensaries Near Me - Los Angeles, California

See all

This my new spot to hit!! They got mad flavor especially that wunaland!! Lowkey better flavors than stizzy no hate haha definitely a must hit ! read more

They have great deals and bomb herb. They sometimes have a deal where you buy 2 eighths and get one free

If You Want Some Bunk Weed Definitely Come Here This Place Focused Way Too Much On The Look And Aesthetics Of The Store, & Forgot About Supplying Quality Products, Theres More Dope Decorations Than Dope Products. Waste Of Money And Time! read more

Selection is awesome and the prices are fair. Staff could be a little more personable, but that's just a preference of mine. Overall love this place. It's the only dispensary I frequent read more

Shout out to Mason for giving some of the best customer service I've ever had at a cannabis dispensary. Mason took his time explaining in thorough detail what my best options were and I'm glad I took his advice. read more

15/10 would recommend this to anyone. Hands down my new spot in SoCal. A beautiful dispensary with their own grown plants on display as you walk in. If you love a super stoney indica they grow their own and it's fire. Try the "High Season Mintz", I keep coming back for more and you will be too. Oh and most importantly all the staff are incredibly nice and genuinely want to help you find your perfect strain or whatever you came in for. Idk about the rest of you but going to a dispensary during a pandemic has changed everything about the experience. You have to solely trust the budtender to pick you out the right bud and let me just say I have been extremely disappointed (at other LA dispensaries) before when I've gotten home and opened the jar and be totally underwhelmed by the weed. Thats not the case here at High Season, they truly make you feel taken care of and never rushed. read more

Traditional - Cannabis Dispensaries Near Me - Los Angeles, California

See all

I definitely love the gas they got here I highly recommend to stop by if your in the area read more

Traditional - The spot to come get that good gas - Cannabis Dispensaries Near Me - Los Angeles, California

Carmen has trash customer service, felt like we were having a staring contest till I ask for what I was looking 4, if she even enjoys being a Budtender a little she needs 2 humble up and not be 2 stuck up. read more

Dominique was the sweetest person who helped my boyfriend and I out. The environment was amazing and everyone made you feel welcome. They had an awesome selection, as well as a great first time patient deal. Will definitely be returning! read more

Best service and they all friendly and nice I recommend this place u will not regret it

Best service ever! They are the best! Carmen help me every time I go! Come and check it out!

I'm crazy about this place. The best OG and the name is The OG. Love the staff The manager is the best. from one patient to another go there.Even delivery was amazing thank so much. read more

Love this place. Best in LA Best smoke shop. Would recommend everyone to come here. Best prices too read more

Poor quality the atmosphere isn't welcoming at all. They could do way better if management was competent. I don't like the selection and their prices are ok. Not coming back I prefer going to catalyst they never fail ! read more

Its been 2 weeks now and the credit card machine is down. This has been a burden to my experience shopping at TRADITIONAL! I call the shop before going to see if they fixed their machine and now the phone is not working. Literally no rings just multiple beeps on the other line. If ya gone have the credit card machine down, atleast pick up the phone so we show up prepared otherwise ima asume the credit card machine is fixed..... Hopefully ya'll take action to help us obtain a positive experience at traditional. read more

The weed is hella good and the dispensary is mad cool on the inside. The bud tenders are super nice and they got parking. 10/10 recommend

I purchased a bag of big bud space breakers online as a special. Upon opening the bag it was stems galore popcorn bud. The thc content online is incorrect, it actually lower. I don't think it's intentional, however, this was a great opportunity to prove customer service. I was literally misrepresented and sold the wrong item and the manager was on willing to work with me in any way, shape or form I called twice to explain the situation and that I would've never found out. It's the wrong product if I didn't open the bag. So it's a catch 22. It's extremely disappointing with cannabis dispensaries popping up all over the place customer service is a must. And I received no customer service just brushed off and too bad. I'm stuck with a product that I do not want. Don't know what was in it I would've never purchased it online. Is miss labeled and misrepresenting especially because I have the original receipt I feel the manager should've at least taken some type effort with and brushing me off I'm so disappointed in my online experience is completely ruined now I don't trust what they're selling or their menu and the manager blamed it on Weedmaps so did not take any accountability whatsoever. read more

Traditional - Original receipt with higher price and mislabel THC contacts - Cannabis Dispensaries Near Me - Los Angeles, California

See all

I've had experiences with both Cynthia and Spicy and they were both super friendly and knowledgeable! Everything they recommended definitely hit the spot! Thank you! read more

I was renting a truck from Penske, and saw this huge warehouse, with a bunch of brand new roof AC, and ventilation units next door. I saw it was a dispensary, and made a note to bring some cash, when I dropped off the truck. I had high expectations, being that this company grows, cures, and dispenses; with that control, you can provide a better product. I was not disappointed. Their flowers are prepackaged, date stamped, and lab tested. I got an 1/8 of Wonka, and I'm very happy with its potency, and duration. Taste and smell are beautiful; can't wait to try other strains. read more

Traditional - Nicely manicured, trichrome covered flowers - Cannabis Dispensaries Near Me - Los Angeles, California

Hands down best shop in LA if you don't know your missing out! Shoutout cole for making my experience great, Go Now! read more

Traditional - Traditional - Cannabis Dispensaries Near Me - Los Angeles, California

So nice, so lovely, so accommodating!! Very knowledgeable! This place is really clean and fun

Best med shop in DTLA & the best server here to help is Becca she is dope and very helpful!

Best growers. Best Prices. This shop is a hidden gem in this city. Your plug wont tell you this shop exists. If you see same product in other shops it will be cheaper here. Lately the Caicos is the strongest. Astronauts is best outs ive seen in a shop. Waiting on the Russian Assassin OG to hit the shelves. If the Wedding Cake is available grab it. Try all the Traditional strains, Russian Assassin Boyz, and Astronaughts. Their in house flavors come in different size prerolls so you can try them all easier. read more

This place has amazing weed and the staff is wonderful! They're very helpful and know their shit.. lots of parking in the front and security is very nice (: read more

Traditional - Front Door - Cannabis Dispensaries Near Me - Los Angeles, California

Best dispensary , consistent discounts & points program, employees super helpful & knowledgeable of all strands & effects. love the variety of strands, made some of my best art after smoking Gummies read more

My favorite spot and beat weed check out their strains and the mamba Blue is dope and made some great recommendations

Blue is amazing!!! He always recommends the best flower! Love this shop definitely have great quality and variety of flower! ‼

I bought a row weed and fucked up when I saw it was moldy. do they try to kill us? Shit! I imagine what shit is into the joints.