My washer was collecting water and needed to be repaired. The Super in my building would not help and the first appliance repair company that Maytag recommended in the city could not come for days and refused to move the washer unit out from the wall. I contacted TM appliance repair and Junior was able to come the next day. Junior did an AMAZING job. He was extra careful moving the unit out so that the legs did not drag on my wood floors. He also climbed on top of the stacked washer/dryer unit and slid between it and wall! He showed me the part he replaced and explained to me what the issue was. Junior and his colleague came a second time to replace a different part of the washer and the service from both of them were top quality. I would recommend TM Appliance repair to everyone! read more

Best repair service!! I called yesterday morning and my dryer was fixed the same day. The price is reasonable and the technicians are very friendly. They inform you of when they will arrive. They gave me a time frame of only one hour which is much nicer than waiting around all day. Highly recommend. read more

I chose this company when I needed help with exchanging my refrigerator gasket because of their high 5star yelp reviews despite the fact that I was able to find someone cheaper. I'm very particular about whom I let in my house so good reviews were important to me. Oscar came and changed the refrigerator and freezer gaskets. It took him a little too long to do that, almost 2 hours. He did not take the kinks out of the gaskets in hot water or by using hair dryer as he should have despite my asking. After installing he still refused to do it and only did after I insisted which turned out to be necessary. Then after he was done, one side of the freezer door (bottom drawer freezer) was lower than the other side. In order to close it, I had to lift and snap. I've had this unit for 10 years and I've never had to do it. But Oscar insisted that this had to be this way because he didn't do anything to cause this problem. I had to go back and forth with him and I didn't budge which was very unpleasant. He called his boss and he asked if he can come and inspect himself the next day. I agreed and Oscar left. The owner came next day and fixed it in 2 minutes. He asked if he can take a picture and train Oscar what went wrong which I agreed. Now you may ask why am I giving them 5 stars; because problems happen more often than not and not all technicians are experienced but the way the owner handled the problem was impressive and deserved 5 star. I'll be calling them next time I need an appliance repair read more

I found TM Appliance Repair on Yelp thanks to everyone who had already done reviews. And was I glad I called, Jr. came to my house that evening and within an hour my dryer was running like new. i received prompt, courteous and professional service. I would call Jr. again and recommend him to anyone who needs an appliance repaired. read more

Junior is great. I had an old refrigerator that i was hoping to get just a little more life out of. It stopped cooling altogether. I called Junior after reading his great review stream here on Yelp. He asked me about the problem with my fridge and what make it was, and scheduled me in for an appointment the next day. He arrived on time and after a quick look he was able to confirm that my fridge was not defrosting and needed a new heater. He had the part on hand and fixed it within an hour. He gave me a very good rate incentive for paying cash although he does accept credit cards. His work is warranted for 90 days on parts and labor. Very knowledgeable guy, highly recommended!! read more

Junior is a real professional. Called him Friday morning, he came out Friday late afternoon to clean my lint clogged dryer that had blew a fuse and started smoking. He opened it up and told me how lucky I was that I didn't burn my apartment down. He said he would clean it and make it like new but honestly, he said for me to just buy a new one (the thing was almost 30 years old). He charged me significantly less that he quoted over the phone for the service call and even offered to remove it for me. I will definitely call Junior again! read more

I was called by my tenants that their fridge was not cooling properly. I quickly went on Yelp to find a mechanic in the Bronx and came across this business. Junior responded immediately and the problem was fixed the same day. Looking for Parking in parkchester was not easy, but he did not give up and got the job done on a late Thursday night. Thanks Junior! read more

Satisfied on every level. Appliance Tech Support answered the phone immediately when I called, and they came promptly the next day (on a Saturday) to fix my Bosch dryer. Based on my description of the problem over the phone, they guessed that I needed a replacement drain pump and so brought one to the appointment just in case. They were correct, and it was nice that they already had the part I needed (instead of having to order it and make a return visit). They also saw that one of the tubes was fraying so one of the guys went out to a nearby hardware store to pick one up so they could replace that as well (and they didn't charge me for it). Because the dryer was pulled out from the wall, they also swept up the entire area behind the dryer so it would be clean when they pushed the machine back into the wall (a nice touch). All in all, they were very friendly and provided an excellent experience. I have dealt with several nightmare repair companies in NYC, so this was a pleasant surprise. read more

A hidden GEM!! An Urban Myth!!! You call them and they set a time and actually come and accurately diagnose your problem! Great, honest and competent people who who know their business! Look no further, you have found your appliance repair people!!!!! read more

Were very honest on the phone of the two options that I was facing to fix my Whirlpool Thin Twin washing machine - one way more expensive than the other. They work on weekends which is very convenient. Showed up a bit late for the two hour window given but that does not matter because when they showed up they were attentive and stayed as long as they needed to in order to fix my washer. Took the time to remove the closet door. Courteous and knowledgable. Were honest that the repair was the easier (and much cheaper) fix and did not recommend the way more expensive option of replacing parts. Reasonable pricing and gave a 90 day warranty. Highly recommend - all repair services should be this professional and easy! read more

I had these guys fix my washing machine a few months ago and I meant to write a review then to say how appreciative we were. Junior came when he said he would and he brought parts with him, anticipating any need. The machine was fixed on the spot - we had been concerned that we were going to replace it - so imagine our delight. I'm about to call them now to see if they can fix my stove. read more

I only gave a star because I guess they tried to fix the problem by showing up like twice with no fix but in a nut shell. Our ge washer dryer was not working and we call since we were happy with the service we received the last time. HORRIBLE HORRIBLE HORRIBLE!! No follow up we basically paid the 60 bucks and barely got any feedback on what was wrong until we actually chased them down to get updates. Till now the last time I spoke to the guy he asked me to text him that he would find out if he could send his "sears guy" to look at it. I texted him and he didn't even have the courtesy to respond at all. I'm not happy at all with the service and I will not be contacting them again for help. read more

Great experience. The price was fair and the man I worked with was friendly and informative. I won't hesitate to call him again if I need appliance repair. read more

Wow, I'm impressed. Our oven stopped working on a Sunday and Junior got here (Fort Lee) in 45 minutes and fixed it in half an hour. $240 to replace igniter. No idea how good that price is, but we are grateful for the terrific service Warranteed for one year. read more

Great service , found and repaired the issue quickly. I have ice again ! Extremely professional , kind and courteous. Junior was great and on time. read more

I had a great experience with TM Appliance Repair. I was expecting I would need a part for my dishwasher and TM was able to fix it without ordering a part and didn't try to sell me something I don't need. Will definitely use them in the future. read more

As soon as we discovered that our refrigerator compressor was not working, we called Trades, and Oscar came to the rescue. He sized up the problem carefully, testing all of the usual-suspect parts behind the fridge, then he emerged with bad news: we needed a new compressor. I don't know how he did it, but he managed to bring a brand new compressor (for a discontinued Frigidaire fridge) the next day. He had the thing installed, freon refilled, and up-and-running in a couple of hours. He was responsive and informative, but most importantly, our fridge works again. I call that success. Thanks, Oscar! read more

I called TM to inquire about gasket replacement on our washing machine. The receptionist, Uvalyn, was incredibly helpful and professional, and we were able to get an appointment within the week. The technician was REALLY nice, very professional, and very thorough. He provided excellent customer service, and he was very generous with his time -taking the time to explain things to me. I will definitely use TM again. read more

Our Thermador oven went out on Saturday. While the stove burners and oven broiler worked, the bake functions went out. I called Trades Mechanical late Saturday and scheduled service for Sunday morning between 9-11am. Although Junior came about 30 minutes past the window, he was professional and diagnosed the problem very quickly. He took the oven apart and found that the burner had gone out. He replaced it in about 15 minutes and the oven was back up and running. He was honest and courteous. I was able to pay by credit card and was given a receipt immediately via email. He also guaranteed his work and the part for a year. Very happy with the service and will use him again if we need an appliance repaired in the future. read more

Quick response; on time; flexible to the timeframe most convenient to me; courteous; and fair pricing = an excellent service experience

Great service, friendly and explained the problem and solution clearly. I would not hesitate to recommend them for any washer / dryer issues

I had another company look at my washing machine and they could not figure out the problem. I called Trades Mechanical and spoke to Junior. He came over that early afternoon, listened t me explain the problem, and told me, without looking at the washing machine, what the problem was. He got the replacement part and returned an hour later and fixed the machine. He was quick and neat. I recommend him highly. He'll be my "go to" person from now on. read more

Junior was GREAT! Unfortunately our dishwasher and our dryer went out within a few days of each other. In both instances he was able to fix them quickly and either had the parts on hand or had them the next day. The person doing the scheduling is very pleasant and professional. The only reason I did not give 5 stars is that there was some confusion on the time of the appointment and the scheduling. But, all the work was done well and for a reasonable price. I will definitely call again if we have the need. read more

The owner is fixing our oven as I write this, friendly, good pricing and availability, so far so good!

TM was great in returning my call and quickly coming. Junior helped correct a freezer door which had been unsealed for years. I have had at least 4 servicemen work on it over the years. He was the first to care about CORRECTLY fixing in, when it was such a minor issue to the others. Junior also quickly diagnosed a problem with my whirlpool dishwasher. I had a different serviceman tell me it was the water valve: Junior quickly said it was NOT the water valve and told me what I needed to do to repair it, or replace it. I highly recommend working with TM. I would use them again. read more

I contacted TM to fix my stove based on the stellar Yelp reviews. The Gentleman on the phone said he would arrive between 12 and 3 pm on the day we arranged. Never came. Never called. Never called back when I called him at 5:30 after telling that me that he would call me back. So much for those Yelp reviews. read more

I was optimistic about 120+ reviews with a near-perfect rating, and Trades Mechanical lived up to it! My 7 year-old Miele dishwasher had broken twice before with the same fault (essentially due to bad pipes in my prewar building). The guys I used before charged a lot more for less friendly service. Trades Mechanical was prompt, courteous, and they even cleaned the compressor on my fridge for free! I'm definitely using them in the future. Finding good service in the city can be tough, but these guys are the real deal. read more

The BEST! GREAT SERVICE! I WOULD RECOMMEND TRADES MECHANICAL TO EVERYONE... Our oven door broke & my husband found Trades Mechanical on Yelp and told me to call. I was initially hesitant but so happy that I did... The technician had to replace the hinge and he ordered it right then and there. He was completely professional and his estimate & cost was fair. He not only fixed the oven in a timely manner but he answered all my questions and showed me how to maintain my appliances to make them last longer... Now, I found my goto appliance repair company I can count on!!!!!!!! read more

Incredible experience with Junior. Had him come over to fix a fridge, laundry machine, and a couple of other things -- pricing was fair and he didn't try to squeeze extra $$ out of you like some other repairmen might try to do. Highly, highly recommend his service. read more

These guys are great. Friendly, knowledgable, and fast. Best appliance repair in NYC!

It doesn't get any better than these guys! I called after hours and their VM instructed me to text their number. I got a call back within 2 minutes. My icemaker was broken. They walked me step by step over the phone on how to fix it with no cost. Their instructions worked and now my icemaker does too, saving me over $400! Very grateful. read more

Junior is the only appliance repairman I will use in the Bronx. Fair prices, honest, straightforward and extremely knowledgeable. This is the only number you need. read more

Junior has the ability to diagnose problems over the phone. This is very helpful as he can figure what part he needs before he comes, saving a trip. He is very efficient and works quickly. I think the main thing I like is that he listens closely to what I say. I was thinking of not writing a review to keep him more for myself! read more

These guys are great! I've used these guys twice to repair my washer. They are quick to respond, easy to work with and professional. Text or call them! read more

I called Trades Mechanical this morning, looking for help with my older - and seemingly inoperable - range and range hood. I was at my wits end about getting clear answers about the issue with these appliances, and was on the verge of purchasing new equipment. Thanks to Junior, who patiently walked me through troubleshooting the stove and range hood's issues over the phone, I know understand what the problem is, and how to fix it. Junior's advice has easily saved me over $500! To say that he is amazing is an understatement. His number is now in my phone and he will be my go-to for all future repairs. Thanks, Junior! read more

My go to guy for ANY appliance repair! Had a refrigerator and dryer fixed by Junior who is very knowledgeable and professional. He was super quick at identifying the problem. Them he promised to come back same evening with needed part for the dryer and he did! Thank you, thank you, thank you!! read more

The good news is that Junior was very nice, professional and came right away - within the same day - to check out our Bosch dishwasher. The bad news was that he initially told us the computer board was burnt out, 2 wrong boards were delivered and then when the correct one was installed, we were told that it was actually the fan motor that was broken. This was over 3 different visits (over 2.5 weeks) to attempt to fix the dishwasher and none of them were successful. Junior's phone battery died so we were unable to make contact towards the end so that made things a bit difficult. He was very accommodating with the times he came (he came after work etc). When Bosch came a week later, they said there was no fan motor and we needed a new pump so we ended up ordering a whole new dishwasher. read more

Junior and his team got back to me promptly. It was easy to schedule a service visit. One star taken off because Junior was slightly late (they were training up a new field tech that day, and Junior had to manage more than he expected), and the price was slightly higher than I had hoped, but I was satisfied with the end result and would highly recommend. read more

Texted them on a Saturday morning. Got an immediate phone call. Explained my problem. Was told: Just wait; it will clear itself up; no need for a service call. I later texted more information, pretty sure I did need a repairman. He replied to that on Monday morning, agreed, and offered to come over. But the problem had indeed partly cleared itself up. I wish he had come on Saturday, but he was partly right that it would fix itself. And what he told me made me knowledgeable enough that I could buy replacement parts for what still needed work. So thanks for what turned out to be free guidance! read more

I called TM Appliances because my GE Quietpower dishwasher of three years 1) was not draining after the cycle and 2) was no longer cleaning properly. I wanted to write a glowing review, especially since Junior does take great pride in customer satisfaction and took the time to come over to my apt a number of times. However 6 weeks/4 visits later and $325 lighter in the wallet, my dishes are still coming out of the dishwasher 85% clean. The draining problem has been fixed. And the dishwasher DOES clean better than when I first called with the problems (Oscar cleared gunk out of the sprayers), but still not as well as it used to, say, a year ago (I now have to handwash 5-6 dishes after every cycle because of residue, which I never used to do). I've been doing heated washes, as recommended on TM's final visit, I now use rinse aid too, but it hasn't made a visible difference. Unfortunately at this point, I think we're both so sick of repeat visits, I don't think I can stand to schedule yet another house call. I don't know. If I get sick enough of rewashing my dishes, I will (they guarantee their labor for 90 days), but for now I'm ignoring the hassle. Junior's a busy man so while he often answers calls fairly promptly, sometimes he doesn't as you drop lower and lower on his priority list with every return visit. read more