Excellent company! Powerworks guys where responsive and professional…read more I would certainly use them again!

I contacted Power Works to address an electrical issue after having used the company previously…read more The owner told me he had no availability that week but would check his schedule for the end of the week and get back to me. He asked me to text him my address, which I did. After not hearing from him by the end of the day, I followed up the next day to ask whether he had found any availability. I still received no response, so I contacted another electrical company and was able to schedule an appointment for the following day. I was very disappointed by the lack of responsiveness and follow-through. I found this behavior to be very unprofessional.

I purchased a new boiler from these guys in the fall of 2013. It worked that first winter. By…read moreJanuary 2015, it barely worked at all. I paid Walbert over $2000 for several visits to try to fix it. (Their warrantee only lasted 1 year.) I've had 3 other companies come to look at it, all of whom said the installation looked terrible. Now I'm told I need a new boiler. Apparently, this one (recommended and installed by Walbert) is poor quality to begin with, plus the terrible installation. Making things worse, Walbert's customer service is bad. Everyone I dealt with was extremely rude, from the woman who answers the phone to the servicemen who came by. Do yourself and your wallet a favor and go with Snell.

Always willing to come out in an emergency. Customer service is great. Have purchased a new a/c…read moreunit as the one installed by builder was not cooling top floor of 3 story home. Temp was normally mid to high 80s on a hot day. After new a/c install, upstairs is temp we set it to. Also cut our energy bills. Recommend highly.

Fannon has been the only company who has ever managed to actually repair issues with our heating…read moresystem. We have a dual zoned boiler with water baseboard heat which is not common for the area. Several other companies have abandoned mid fix because they couldn't figure it out and never come back. They are the only company that will work through the actual problem.

Thomas, J Fannon and Sons company is a very responsive and professional getting an air-conditioning…read morerepair company but only if you buy your original equipment from them. This company came to my home two months ago to fix my broken heat pump because I was not getting any heat and to this date has not resolved the situation. They are telling me that they are overwhelmed with service calls from both their customers and from many customers who had their units installed by other installers. Many of the local HVAC companies have been bought up by large corporations, and many of these customers are now satisfied with these larger, corporations, and want to deal with a local company. I have given Fannon many opportunities to finish their work, but they're telling me that I will just have to wait until their business slows down. Their secretary told me that their business doesn't usually slow down until March so that I will likely have to wait until March 2026. The owner of the company tells me pretty much the same thing.

Perfect in a crunch! These guys made it out to my house in an hour from calling and fixed up my…read moreheater in less than 20 minutes. Very reasonably priced, too.

Similiar to the above poster: DO NOT USE THIS COMPANY!!!…read more Had a part replaced by the company a few months ago only to find out that the same part broke again. Never had any issue with an AC unit having a part failing every 3 months, but using a different more reputable company this time around. Given a full year warranty on all parts, labor, etc. In southern maryland, this is NOT the people to use.

Good price, and great communication. Even came out the next day and replaced my hvac system.read more

It be best if we could give him zero stars. We contracted with Big John for a heavtier sum than…read moreanyone else's bid because he promised quick and professional work. Instead of doing the work himself as promised, he hired incompetent subs who took three months to complete a one week job and did so incorrectly on top of it. First they placed the AC unit literally in the middle of our dining room, instead of chasing the vent up the chimney as discussed, then they destroyed our gas pipes and recently we found out that his incompetent guys connected a heating vent to the cold air return instead of the heat/AC, meaning half the basement has no heat and no AC. Big John was unresponsive when we tried to resolve it and overcharged us by 2k. He CHARGED US for they mistakes of his guys. Unbelievable! He is the worst contractor we have worked with in 32 year. Next up, this is going to the BBB and to court. DO NOT HIRE THIS FRAUD!

Amazing service! Our AC stopped working just as summer…read morestarted, we called 3 other big companies to come out and Take a look at the unit all of which seemed very pushy to make a sale and eager to get out the door. We called Antonio and he squeezed us in that same day, he worked with us to give us the best deal on our new AC. Antonio and his crew were very knowledgeable And honest in their work. Could not recommend him enough!

We had put off, due to cost, having our gas fireplace cleaned. We called Abelair and spoke with…read moreAntonio and the price he quoted was more than fair. He scheduled to come out that same week. He promised between 8:00 and 9:00 AM and called us when he was 30 minutes out. He arrived respecting our home with shoe booties and took great care to keep the living space very clean while working on our fireplace. It is so refreshing to have such wonderful customer service and told him we would be hiring him annually to clean our fireplace. Highly recommend!

We chose this company after shopping around, in part because we are a veteran family and wanted to…read moresupport a veteran-owned business. We signed and paid on a Wednesday, with work scheduled to begin Friday morning. I took off work and waited at the property. No one showed up and no one called. I had to contact the office myself to find out no one was coming. Work did not begin until the following Monday. Unfortunately, that was the beginning of a pattern that continued throughout the entire project. We repeatedly had to call for basic information about the status of our property. Calls went unanswered, promised callbacks did not happen, and we received vague or conflicting explanations about staffing and project status. At one point, a company employee called and had to ask us what condition our property was in and whether the house had running water. We should not have been responsible for updating the contractor's own staff on the status of their project. After the plumbing work was performed, we were told the remaining step was inspection and that the office would coordinate it. We waited, repeatedly followed up, and eventually contacted the permitting office ourselves. At that time, we were told there was no permit or application on file for our property. Meanwhile, an approximately eight-foot trench remained open in our front yard with plumbing exposed for weeks. After nearly a month of problems, we requested a refund and asked that no one from the company enter our property without authorization. The owner confirmed in writing that no one would do so. Despite that, workers arrived at the property without coordinating an arrival time with us. We received an automated notification that a technician was en route, but no inspection time had been provided. We had to call the inspection office ourselves and learned that the inspection window was 11 a.m.-1 p.m., although the company arrived hours earlier. When my husband questioned the technician about why they were there, the status of the project, and the conflicting information we had received, the company subsequently texted us accusing my husband of "harassing" the technician and stated that they had called the county and canceled the permit. This experience goes far beyond poor communication. It has involved a missed appointment, repeated failures to follow through, poor internal coordination, conflicting information, weeks of chasing answers about our own property, an extended open excavation, and ultimately being told the permit was canceled after we asked questions about what was happening. We have documented our communications, calls, property condition, and timeline. Based on our experience, I cannot recommend this company. STAY AWAY FROM THESE PEOPLE.

Love the service techs! Very professional, very knowledgeable! I love that they gave me options for…read moremy services!

Great work! So quick to diagnose an issue that I (and google) could not figure out. I consider…read moremyself a pretty decent DIYer, but there is definitely something to say about experience! They will be my 1st call in the future.

We had a 2nd floor bathroom exhaust fan where the flexible exhaust pipe had come loose from the…read morevent outlet. B & E Heating technicians re-attached the pipe in a matter of minutes, in an attic that had no floor and was covered in blown-in insulation. I would absolutely use their services again and recommend them without hesitation.