I had been going to this place for the last two years but only because it was close to my house. Your experience is going to depend on who does your nails. Lily, who sits in chair one, is excellent! Mary, who sits down on the left, also does a good job. There have been other male techs that were good but they are now gone. Do not let the guy Quy who sits on the first left chair touch your nails!
I have had more than one issue with this guy, but last week was the last time I will ever step foot into that place. Typically, when he has done my nails in the past, I found that they would lift & he was always trying to upsell a full set, cat's-eye polish or some thing else to put money into his pocket. He literally said that people typically get full sets every month! He barely speaks English, is extremely slow & rude.
Also, do not go in between the hours of 2 o'clock and 4 o'clock. Since the wait times are ridiculously long, I finally asked one of the girls when is the best time to come in when it's not so busy?
She obviously misunderstood me because she told me between 2 and 4, so I made sure that I came in between that time & waited even longer! I was pretty frustrated by the time she did my nails. When I asked her about it she said... that's when the girls who work there go & pick up their kids!
Unfortunately, that was the only time that I had on Thursday, so I waited 40 minutes and got stuck with that guy.
All I needed was a fill & one repair. He said there was another nail on my left hand that was lifting, so I told him he could fix whatever needed to be fixed. Of course you can't understand what he's mumbling underneath his mask. So he Started drilling on my already thin nails... then started painfully taking off one of my tips. When I told him to take it easy, he got offended. Then I realized after he chopped down all the nails on my left side that he was planning on giving me a full set! I looked at him and told him I do not have time for a full set, I did not request one & I wasn't intending to pay for one. I had an appointment in 40 minutes. He asked me if I could come back. No! I had to work. I had already been in the salon well over an hour. Then he got up pissed off, walked away from me as I sat there with my nails cut down on one hand & wishing that anyone else could help me at that point. He came back & was tossing things around like he was so inconvenienced that I didn't have time to sit in his chair for another hour & pay him for a full set.
Little did I know, he had drilled off all of the acrylic on all of my nails, which I didn't realize until today when the polish started rubbing off for no reason!
Going to the salon or getting your nails done is supposed to be a pleasurable experience. I have never written an unkind review on any business or individual, but in this case, I thought it was necessary to hopefully help someone else avoid such a miserable experience being disrespected,hurt and treated so unkindly and rude.
This pic was taken 3 days after I got my "fill".... read more