I ordered the Premium "This Magic Moment" Sympathy Bouquet online for my best friend who had just…read morelost her brother. The online picture showed an arrangement of all roses, which is precisely what I paid $95 plus a $20 delivery fee for. When my friend received the bouquet and sent me a photo, it looked nothing like what I had ordered. The arrangement included daisies instead of being composed entirely of roses. When I called the store to address this, Tim, the owner, immediately became defensive. Instead of listening to my concern, he dismissed it, insisting there were 12 roses in the arrangement and telling me to have the recipient count them. I explained again that what I ordered was an all-rose bouquet, not a mixed one. His response was to cite the small disclaimer on the website about substitutions. While I understand substitutions may occur, it is not acceptable to charge a premium price for a whole rose arrangement and then substitute with daisies. What I found most troubling, however, was Tim's attitude. Rather than taking responsibility or even offering to make it right, he repeatedly defended himself, referenced his 88 years in business, and ultimately told me not to use his shop again. For an owner to respond that way to customer feedback, especially in such a sensitive situation, is unprofessional and deeply disappointing. I will never use this florist again, and I strongly caution others: unless you are willing to pay a premium price for roses and end up with daisies, take your business elsewhere. The flowers were not what I ordered, and the dismissive, argumentative customer service from Tim, the owner, was even worse.

Great selection, great service. Suffolk is lucky to have such a garden store in the area. Not…read moreonly are the selection of plants plentiful, but inside you could find a gift for yourself or anyone that would like a gift from a super unique garden store. Don't miss this one.

Can't say enough good things about this local business. Great garden design, lovely staff,…read morereasonable delivery, great selection. Will continue to use them for native plants

A great nursery come here for local plants and expert advice for your garden or next conservation…read moreproject. They're in the midst of expanding their greenhouse business so more to come soon. They're working to expand their propagation of local indigenous plants for wildlife habitats. Plenty of everything. Stuff you can't buy anywhere else. Shrubs, perennials, ground covers, trees and vines; all conservation landscaping plants. Go to www.southernbranchnursery.com for some great photos of what they do and what they offer. Open on Monday 8-3pm and Saturdays 9-1pm. I'm a bit biased but during my life I haven't met anyone else who cares more about what they do or has as much a passion for their work. I highly recommend you check this place out if this is something you're looking for.

i and my neighbors will not deal with this bussiness any more for the followings…read more 1- huge attitude 2- compost had asphalt in it 3-They did not give me 1/2 yard of top soil I will not recommend to any one to do business with them. your choice

Quick service. Hassle free. Set up the pick up and was able to be loaded with no issues. The top…read moresoil and mercury mix is great for crops and makes a good potting mix along some perlite.

Amazing, so good, so fresh!!! Taste just like coming from my mother's kitchen ! So yummyread more

I am so happy I found this awesome business! I am a huge fan or organic and am all for supporting…read morelocal businesses. Before my neighbor introduced to me The Neighborhood Harvest I was getting my greens and veggies from the local Food Lion or Krogers. It was difficult to find organic produce that wasn't already ready to go bad. The greens and veggies I get every week are SO FRESH and DELICIOUS! I typically get kale, cucumbers and a bag of the Green Machine blend which is perfect for my daily green smoothies! There hasn't been a time yet that the greens haven't been perfect, never wilted or smelly! We recently tried the fresh apple cider, it was SO GOOD! We just got a notice that they are having fresh cookies as well so we are definitely going to place an order for those as well! I especially love that I am assigned to my own Neighborhood Harvest representative who checks in with me periodically to make sure I am a happy customer. I get text messages of any particular deals they are having, last week they were having a deal on pears. I don't mind having to place my ice packs out in my cooler the night before and so far I've never had a problem with my deliveries. I definitely recommend investing your money in their fresh greens which is great for your health.

When my uncle passed away earlier this month, my mom forgot to order a casket spray until less than…read more24 hrs before the viewing/funeral. I was in from out of town and I called Pinner's 15 minutes before they closed, and the gentleman I spoke with couldn't have been kinder or more sympathetic and promised to get us a casket spray using the colors we described. He delivered it 6 hours before the requested time on the following day. It was a lovely arrangement. I highly recommend them for your funeral needs. They were very accommodating and kind, and their work was outstanding.

This Flower shop only sells flowers for funerals and graves…read more They do not sell fresh flowers unless you special order them. But they have been in business for a very long time so I guess they are Pros at what they do.

I've gotten materials here on multiple occasions. Great experience awesome support, great pricing…read moreand I was in and out very quickly.

This is my second delivery from Tri-City Materials, for the same kind of stone (River Rock). I…read morethought the first load was light, meaning that I didn't the full 2 yards I ordered and paid for. I mentioned this to the lady at the stone yard's ordering window, when I placed the second order. I also confirmed how many bucket scoops of each kind of bucket I could expect and took pictures of the buckets. When the driver arrived, the load looked to be 2 yards. However, when he proceeded to dump, I could tell that the load wasn't quite right, but figured I could work with it. This delivery was so filled with clay that I had to quadruple my work by loading the stone in the wheelbarrow and rinsing it several times, before placing it. I guess they made sure I got my 2 yards of material, even if the same amount of stone was the same as the first load. Overall, the ordering process was straight forward, the delivery came when they said it would, the driver was extremely courteous (he called me "Sir" a whole lot), and the cleaned stone was the proper size. I'll let you be the judge on if my assessment is accurate or inaccurate, based on the attached images. If possible, I would say you should try to be there when they are loading up, if you can swing it and coordinate it with them. My recommendation is Buyer Beware. UPDATE 14AUG2023 The is a re-post of the update I also made on my Google review. I contacted the company as requested. I said that the Load Master should have caught the heavy clay issue, especially since it would have likely required multiple buckets. I was told that the stone on rare occasions is not sufficiently cleaned before leaving the sourcing rock yard. The rep said that they also run the loader and that they agreed with me and would meet with whoever loaded mine to discuss. I got the genuine impression from the rep I talked to that this was an deviation from how they do business and somebody went off script. I received a refund for 1/2 of my order (they did this on their own with no prompting from me) ,and the process was straight forward and smooth. Based on the consideration I received and swiftness of action, I have changed my rating from 2 to 4 stars.

I spoke with Justin at Sunflower Florist while inquiring about wedding day floral arrangements…read more During our consultation call, Justin was very helpful and broke down the costs of each of the arrangements my fiancé and I wanted. I let him know our budget of $600 for flowers and over the phone he estimated that what we wanted would likely come out to just over 1,000 with Sunflower Florist. Sunflower Florist was the first floral shop I reached out to and when I told Justin this, and he sensed my sticker shock, he told me to take some time to think on it and to reach out to other florists in the area to price compare. I was surprised that he advised the latter but really respected and appreciated his suggestion. As I researched other florists and thought more about what we wanted, Justin continued to check-in and follow up to see if we were still interested in having the shop do our wedding flowers. While, we ultimately accepted a kind offer from a coworker to arrange our flowers, we really appreciated Justin's follow-up and customer service.

Tina and James helped me put together a beautiful fall bouquet for my girlfriend. I ended up…read morespending $42.40 which was very affordable for how much was included. I will certainly be a returning customer :)

This was the cutest place ever. My first time here. The…read morenursery (is that what it's called?) they have is amazing and lots of flower varieties. Since this was my first time walking in, they had all their Halloween decor out and it was really neat stuff!

Great selection of plants and all your gardening needs under one roof…read more I did have a bit of a challenge finding someone that could help with care instructions for the plants I was looking at but I was there closer to closing. They also have Sage Cafe, boutique clothing & gift shop and will soon have a coffee shop I believe they've been open for 70 years