I've gotten materials here on multiple occasions. Great experience awesome support, great pricing and I was in and out very quickly.

This is my second delivery from Tri-City Materials, for the same kind of stone (River Rock). I thought the first load was light, meaning that I didn't the full 2 yards I ordered and paid for. I mentioned this to the lady at the stone yard's ordering window, when I placed the second order. I also confirmed how many bucket scoops of each kind of bucket I could expect and took pictures of the buckets. When the driver arrived, the load looked to be 2 yards. However, when he proceeded to dump, I could tell that the load wasn't quite right, but figured I could work with it. This delivery was so filled with clay that I had to quadruple my work by loading the stone in the wheelbarrow and rinsing it several times, before placing it. I guess they made sure I got my 2 yards of material, even if the same amount of stone was the same as the first load. Overall, the ordering process was straight forward, the delivery came when they said it would, the driver was extremely courteous (he called me "Sir" a whole lot), and the cleaned stone was the proper size. I'll let you be the judge on if my assessment is accurate or inaccurate, based on the attached images. If possible, I would say you should try to be there when they are loading up, if you can swing it and coordinate it with them. My recommendation is Buyer Beware. UPDATE 14AUG2023 The is a re-post of the update I also made on my Google review. I contacted the company as requested. I said that the Load Master should have caught the heavy clay issue, especially since it would have likely required multiple buckets. I was told that the stone on rare occasions is not sufficiently cleaned before leaving the sourcing rock yard. The rep said that they also run the loader and that they agreed with me and would meet with whoever loaded mine to discuss. I got the genuine impression from the rep I talked to that this was an deviation from how they do business and somebody went off script. I received a refund for 1/2 of my order (they did this on their own with no prompting from me) ,and the process was straight forward and smooth. Based on the consideration I received and swiftness of action, I have changed my rating from 2 to 4 stars. read more

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Free Fill Dirt in Large Quantities! I Recommend Tri City Materials to anybody needing to fill in a large area with dirt. Prices are great compared to others selling other materials in the area. Staff is friendly and helpful and their lot is clean and organize. 5 Stars! read more

Closed in the middle of business hours on a Thursday for no apparent reason. Nobody ever picks up the phone when you call so no way to confirm they're ever open. You just roll the dice and hope maybe you'll get lucky. It's no way to run a business. read more

As a landscape contractor, i have always found Tri-city extremely easy to deal with, flexible and cooperative. Their selection of different stones are one of the best in Hampton roads, and the staff has always been great when dealing with myself as well as my staff. They are my go to whenever we work in chesapeake or nearby! We have been doing business with them for many years. read more

That old man that doesn't know how to properly load a trailer needs to go ahead and retire instead of driving away business. Id rather the little boy do it, he does a much better job. read more

We stopped here on an early Saturday afternoon to inquire about some mulch. They had many options of different colored mulch in addition to lots of rocks and other stones. The man at the window was very helpful and was friendly enough but straight to the point. We were hoping to get mulch delivered for the same day but that wasn't available. We were able to set something up for the next weekend. I will update my review as soon as I see the quality of the mulch and how precise they were about the delivery. As of now I am satisfied. I do love the fact that this is a local, family owned business. read more

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The staff wasn't particularly friendly. I arrived about 10 minutes before they closed for a small bundle of firewood. When I asked for it, she asked if I could load in 5 minutes. Of course I can, but if I hadn't been able to, I think she would have turned me away. Also, right at closing as I was finishing, someone came and they were rude to him and turned him away because he came at closing. The firewood was just ok, but it is hard to burn. That could be because of the constant rain we've had. Overall, I think I'll look for a different place next time I need something, which is disappointing because it's so close to my house. read more

Great selection, horrible hours and customer service is sub-par. Delivery options could be less restrictive. Not everyone needs a minimum of 2 yards of anything. Wouldn't be surprised if it's front for some type of nefarious activity. read more

Have bought from tri-city a few times over the years and have always been happy with the service. Locally owned family business that understands that great service matters! William read more

This place is amazing. A one stop shop I can get all of my mulch and my soil for my garden and seasoned firewood all in one place.

VERY DISAPPOINTED We have been getting our firewood from TCM for 9 years now. We used to pick it up until we passed our truck on to our Son. Since then we have had Joe deliver it to us. When I called to order the wood I was informed the price has almost doubled. I was not happy and let them know I was not happy. They delivered the wood Friday morning. I was shocked to see how little wood was delivered, not to mention AT LEAST 50% of it has fungus on it and the fact that I had 3 trash bags of dirt, rocks and pine cones that I had to throw away. Yes, pine cones.....a few pieces of pine wood as well. I would really hate to think they were treating us this way because I complained about the price. I really regret recommending them to my neighbors on our neighborhood website. read more

Best experience ever with this Company and Owner . He was so helpful and kind .I highly recommend his landscaping materials and pricing . He is efficient, no nonsense, great product , pricing and a terrific individual. Lots of landscaping material choices , his place is the most neatest and organized I have visited. read more

We have always been extremely satisfied with the selection and quality of materials purchased here for our landscaping company. We use them often and will continue to do so -Second Nature Landscaping read more