It is the go to place for fasteners of virtually any type, whenever I need nuts, bolts etc of any…read moresort this is the place I go first to just get exactly what I need in a one stop shop.

For a small store up the street from Home Depot they have a remarkable selection of stuff. Very…read morehelpful staff to boot. They've got you covered.

I purchased two gallons of paint along with other painting supplies. I had done some shopping…read morebefore that, including some new baby clothes for my new grandson, and had them in the trunk of my car. My last stop was at the grocery store, and when I went to put my groceries away, one of the paint cans had tipped and opened because it was not securely sealed at the paint counter. The paint spilled all over my trunk, my new purchases, and other things stored in there; I filed a claim, but it was not approved because "it didn't happen while I was at Home Depot". So my trunk is ruined, as well as my purchases, and I guess it doesn't matter that it was not my fault, but the girl at the paint counter's fault. I'm done with Home Depot, and thank goodness there is a Loews nearby. I had receipts, sent photos, etc. Shame on them.

Service isn't all that great, but there is a bit more stock at this location than others.read more

Great store! Great staff. They're very attentive to customers. Very knowledgeable staff and the…read moremanagement is great. Love this place.

Great store, they have everything you need. Great service, they'll point you right where you need…read moreto go. Don't drive to the big box store, they're close to home. Price and selection are the same as the big box, without wandering around. You can be in and out in 5 minutes!

Horrible people skills! Lost my business! I went in on Saturday, it was like I was bothering them…read more No customer service whatsoever. Then going out back to get my products... the gentleman didn't even want to be bothered coming over to get the slip to help us! Place is a joke GO TO EAST COAST LUMBER!

I went in there to order a lLarsen storm door for my home. Where its a special size I was told…read morethat there would be an extra charge or if I wanted to wait until another person ordered a Larson door also He would call me when someone did. Its been 4 months and never heard from then............thanks losers.......went someplace else!

A great neighborhood store with one or a few of everything out there. I have purchased plants,…read morelandscaping stuff, a lawnmower, and a few odds and ends there. The folks who work here are helpful and friendly!

I purchased on 3/15/12 and then returned on 3/20/12 an item at this store with my debit card. I am…read moreSTILL waiting for the money to be returned to my account. I have called this place several times and keep getting a run-around. In several of these calls my credit union was blamed, I was even told "I don't know why your credit union can't find it", my response was they couldn't find something that was never sent! The last time I called the man hung up on me and said he'd have the manager call me tomorrow, I'm still waiting and that was 2 days ago. I WILL NEVER do business here again and I hope this review prevents someone else from having this same problem! They didn't wait to receive my money, but they're making me wait to get MY money back!

This is actually a tool store, but they have bikes and look at their candy. They have every kind of…read moreliquor you can think of every kind of jellybean. They seriously have a candy headed down there. Don't go there for the pool anymore cause you need to spend your money on the candy cause it's delicious from there. If you get it from there it's 10 times better than anywhere else.

Great neighborhood hardware store. They might not have the selection of a larger big box store, but…read morethey have the friendly service you can't find there. Great for daily items you need in a pinch, unique items, and for a hands-on experience.

My father (who passed at age 94) would drive down to this store several times per week to "check…read morewhether Shoe City has..." whatever item he "needed that day:" whether large or small, he knew after centuries of shopping there that they carry unique goods not found in most hardware stores. Even though their prices are generally HIGHER than elsewhere, he knew what he needed, wanted, and was a LOYAL & LONGTIME customer. After he passed, I would walk to Shoe City whenever I needed something, or walk in and browse as I passed those opened doors. I soon found for myself that their Customer Service is "spotty" & the stock they carry has diminished over the years. ON MY LAST VISIT, I stopped in to ask whether it was possible to special order components for an obscure/vintage "Weiser" doorknob. The older gentleman, who I believe is the owner, came up to me, rudely & very dismissively insisting that in 30+ years in the business he had "NEVER heard of the brand!" BOTTOM LINE: Perhaps Shoe City Hardware was once a great local hardware store with staff that helped customers find hard-to-find pieces nowhere else available. But now their GENERAL MERCHANDISE items are pricey & limited to 1 or 2 brands. And sadly, those unique/ classic "gems" that once kept loyal customers coming back have become leftovers from "old inventory" & no longer replenished. They have not had the simple, common items/solutions I'd been shopping for during my past 5 visits. I fear they are biding time until they go out of business. I wish them well. - a Disenchanted "Father's Little Girl"

Rented a wet tile saw and the blade wouldn't cut a straight line. Had to return and get one from…read moreHome Depot (which cut perfectly straight). When I explained issue when returning there was no apology or offer to make it right. I'd go elsewhere for tool rental

A full service lumber yard. Prices and quality are better than Lowe's and Home Depot. You can…read moredrive right up to the lumber and load it directly onto your trailer or truck. No need for the Blue or Orange carts.

This is by far the best supply house for electricians in eastern Massachusetts. Friendly…read moreknowledgeable staff that always puts the stock I need in my hands. Prices and availability keep me coming back. Thanks for being in such a convenient location!

I needed a simple mower deck drive belt for my HV machine. I looked up the belting in their parts…read morelist. I drove to MB (25 minutes) they recommended a belt, went home but could not get it on the machine. Back to the store, bought an alternative, back home, nope. Back to MB, bought the first belt again, went home and this time I read the manual more closely. Their parts personnel were very patient and helpful. In the phone business, they don't teach drive belt installation, my bad. Great company and staff. I am writing this because I am heading back to get a new belt!

Horrible experience tying to buy a tractor. Inexperienced…read morestaff and incompetent management are the hallmarks of this business. I was quoted a price over the phone and called back a few days later and they kept saying I wasn't in their system! And the stupid mgr asked ME why I wasn't in the system!!! I should have read the reviews before I even called this Mickey Mouse outfit!!! Now I'll do what so many others do and go get one down south. The ride and the expense will be well worth not having to deal with these morons!!