I've been coming here for the past 13yrs or so and have always appreciated a staff that actually…read moreunderstands their products and can offer sound advice, based on listening to what you really need. The prices are very reasonable and honestly, I wouldn't have a problem paying more, just based on the fact that each time, I can get hold of a staff member that is friendly. Knowledgeable and willing to listen and help. Lastly, it's amazing how quickly some of these other reviewers left such negative feedback. It really doesn't make sense to me and honestly, I don't believe their comments. I've never experienced, nor even witnessed any issues as such that would warrant a single start rating. Anyway, I'm glad that Arjays is local in Exeter and has always provided myself and several close friends with Knowledge and friendly support. Thanks Arjays management & staff! Abe

I agree with the others. The staff here is the best: friendly, helpful, kind…read more They have helped me maintain the house in the last two years since my husband died. Taught me how to use tools I'd never touched before. All with good humor and patience. Top Grades in all departments ! Love them. Sheila G

Very helpful, knowledgable staff here. Has that small town hospitality!read more

I stopped by to pick up some supplies to paint my place and could not have been more impressed. The…read morestore was spotless and the staff could not have been more pleasant and helpful. In particular, the girl working the paint section of the store was very knowledgeable and was more than happy to answer any questions I had about paint, primer and best painting practices. I'm a thorough amateur at this, so all of the assistance she provided was invaluable. I found the prices to be a bit higher than Lowe's/Home Depot but to me the service more than made up for the couple dollars I would have saved. I will be back.

Worst appliance buying experience ever! Went to HD on 12/17. Rude employee starts typing up a sales…read moreslip after I asked her about a specific washing machine. Oh, we don't have it. Well, could you show me one like it? No. So I have to pay for my item sight unseen. I order online. Why bother going to the store? Given 3 delivery dates. Took time off the first 2 times. Third time, I said, I'm not taking anymore time off, deliver & install by 11am or I will cancel. We think it will be delivered possibly between 10:30 & 2:30. That doesn't work for me. Cancel & refund. Oh, that credit will be returned to your HD account. No, I don't want credit. I want my money back!! Will never buy anything from HD again.

I want to write this quick recommendation of Home Deport in North Hampton, NH…read more I recently had a problem where I had set up a truck rental over the internet. When I got to the store the computer system wouldn't allow the rental to proceed. The attendant at the service desk worked to get around the issue but with no luck. She brought in the Customer Experience Manager, Glenn W., to escalate the issue. Up until now things were proceeding along with their typical solid efforts. But this is when it was kicked up to "11" and really took my breadth away. Glenn, the CEM, worked with people in other stores But eventually decided that the truck couldn't be rented to me due to the computer glitch. He could have just apologized to me, offered me a future rental at a discount or some other perk. He didn't. He did SO MUCH MORE. He offered to be my (his words not mine) "chauffeur for the day" and drive me to where I needed to go to pick up my things with the truck. He then spent an hour with me and helped me get things done in a reasonable time. To say the least I was blown away! I have always been impressed by Home Depot for their services. I can buy goods anywhere but I choose to buy them at Home Depot whenever possible because I know they have my back. Things happen; products have issues; computers get glitches. It's what a company does to help the customer when something happens that separates OK places from good places. And in this case - a great place. This is just the most recent and, frankly, most dramatic, example I can give. Kudos to Glenn and the entire Home Depot customer experience team in North Hampton, NH. You guys rock and you're one of the most important reasons why HD is my go to place for all things home improvement. Thanks very much, Rich W

Are you kidding me. I just walked into buy a grill and they told me they had no one to help me. I…read moresaid should I go to Lowe's and the guy said yes.

Hot our kitchen cabinets there from Sandra and other items for renovations and we've been very…read morehappy with the products and service

Wood pellets Have used them the last 2 years for pellets…read more This year is a complete waste of time and money. Company is terrible about communication. I had to call them to ask when they are coming and apparently it's in an hour. No customer service, man on the phone had no idea about the order. Stay away from them.

I've built an office shed over the pandemic and have got most of my supplies from these guys. They…read moreare friendly and help me with my DIY questions, making recommendations. My most recent purchase was about $2000 worth of hardie plank siding. I price it here and at another lumber yard up in Portsmouth. These guys were about $200 cheaper and had free delivery.

Denny Bemister contacted me personally to resolve an issue. I was impressed with his genuine…read moreinterest in making sure I had a good experience.

Update: Business owners contacted us, apologized and mailed us a check for our full refund…read more(received). They also provided us with a $100 gift card to compensate for our experience. We are supporters of local businesses. Our experience with Bemisters, however, has been among the worst experiences we have ever had with a business. We ordered adirondack chairs earlier in the year. Because of the color we wanted they were special ordered for which we would have to pay shipping. We agreed. Roughly 2 months after we ordered them they were delivered... to the store (not our home as we'd been told). We went to pick them up and discovered they were not the color we ordered. Store employee confirmed they were the wrong color - manufacturer error. They suggested we take these while they processed a replacement order. We did. Over the next 2+ months we followed up with Bemisters several times on the replacements. No one could give us status on the replacements. When follow up calls to us were promised they were never received. We finally got tired of waiting for the replacements, we called and said they should cancel the replacement order and we were returning the incorrectly colored ones for a refund. Store employee agreed. At first they said they would pick up the chairs at our home. They never did. We ultimately dropped the chairs off at the store (pictures attached). Store employee acknowledged the condition of the chairs (like new). We were told because of the time that had passed since the original order they would have to issue a refund by check (instead of back to our credit card). After two weeks without receiving a check we followed up by phone with the store. Now we were being told that the chairs needed to be shipped to their other store to determine their condition and decide whether a refund would be issued. Absolute nonsense. When we commented on the horrible customer service we were receiving, we received a sarcastic "that's what we strive for" from the store employee. One way or another, we will get our refund. And we will never do business with this business again.