Very helpful, knowledgable staff here. Has that small town hospitality!read more

I stopped by to pick up some supplies to paint my place and could not have been more impressed. The…read morestore was spotless and the staff could not have been more pleasant and helpful. In particular, the girl working the paint section of the store was very knowledgeable and was more than happy to answer any questions I had about paint, primer and best painting practices. I'm a thorough amateur at this, so all of the assistance she provided was invaluable. I found the prices to be a bit higher than Lowe's/Home Depot but to me the service more than made up for the couple dollars I would have saved. I will be back.

I've built 5 houses over the past 30 years with them and they have always been excellent in both…read morematerial quality and service.

The quality of products are excellent. However, I am disappointed in their customer service and…read moreespecially the lack of communication.

I came in her looking for help remodeling two bathrooms in my home. I've never done this before, so…read moreI decided to find a place with a showroom to get some help. From the moment I walked in, I felt like nobody wanted to talk or work with me. I spoke with someone (purposely not naming names) who pacified my time there. I had a specific vision for what I was looking for and was disappointed in what he showed me. He told me they could work with my design and that they would text me and email me some information and I would be able to text pictures of my current bathrooms and we could get started from there. It has been over a week and I have received zero follow up. No text. No email. Nothing. I tried to call the store and the owner answered. I didn't know he was the owner and I tried to ask for a manager or someone who I could follow up with. I was told he was the manager and he was with a customer and I could call back. Didn't offer to let me speak to someone else in the store. Didn't offer to get my info and call me back. So, clearly I was dismissed again, so now I am done. I guess if you don't walk in wearing diamonds and clearly displaying your bank account balances, your money isn't good enough there. Not sure what you have to do to be taken seriously enough to get some follow up. But the owner seems like quite a jerk. Follow up is everything for a small business. If you're looking for proactive people who want to help you with a bathroom remodel, or remodels in my case, keep looking.

They were all great from start to finish. They recommended the colors to be used and booked one of…read morethe best painters I'ver ever seen. The staff communication was outstanding and they were able to schedule the job quickly. Now five days later the two rooms have been transformed....and look outstanding.

Love supporting local rather than big box stores when an option. This place had everything that I…read moreneeded to replace some old barn parts that had rotted out. That being said, rudest and most unhelpful customer service I have encountered. Was my first time there, was pointed to multiple locations on a grainy and shitty aerial shot of where to located needed items. Little to no signage, no yard help, came back to check out and treated with attitude and disrespect from BOB. Likely to use again as they have good lumber, but as a last resort,will probably use other places first!

Manager sent the wrong amount of wood and now refuses to take back or allow us to speak to an…read moreowner. Sketchy way to sell extra wood and awful customer service. Then hung up on me. If the owner of this business could get in touch with me @ keith.harmon@gmail.com to rectify I would appreciate it. I assume an owner would care about deceptive business practices, this manager does not.

When we were restoring our 1670s farmhouse and building new barns out of salvage parts Chris was…read moresuch a help in finding the perfect pieces. The doors from the Old State House in Boston found new life in my craft barn, the soapstone sink fills with plants in our new/old potting shed, so many gem like pieces of hardware. His collections are so well curated and he is a walking encyclopedia (should I say google?) of antique architectural knowledge. Makes me wish we were restoring another home! Sure miss my rides up to NH looking for treasure. Highly recommend.

Terrific items- windows, sinks, tubs, doors, hardware…read more Friendly knowledgeable father and son staff Decent prices

Online orders beware!…read more Ordered a tool from their website 2 weeks ago. Called today since I hadn't heard anything from them or seen anything on the credit card statement. Whoever answered phone said that they haven't taken online orders for years, said sorry and hung up on me. Not happy about giving out credit card info to closed storefront

A great selection of plants with reasonable pricing. I bought some plants and was super excited…read moreabout them. After getting home and inspecting them I noticed they came with pests so be mindful of that.

On 11/24/23 my family and I stopped at Churchill's as a last stop during Black Friday shopping. I…read morewas looking at some light-up Angel ornaments hanging from a tree when one dropped to the floor and shattered. There was an employee who looked over at me in disgust and seemed quite appalled that one of the (thousands of) glass ornaments was broken by a customer. I apologized and helped clean it up, meanwhile the employee (dark, short hair) never said a word to me. She carried the ornament over to the counter. I made my way over to the counter and the broken ornament was sitting there. It was obvious there was a discussion about it. I purchased 2 of the ornaments I had been looking at before that one broke and noticed I was charged half price for the broken ornament. When I asked why, the clerk, who I believe was a manager, said that it was store policy. However, nowhere in the store did I see that noted. There was no signage that made me aware I would be charged if I broke anything. I was really upset about this. It was clearly not intentional that the ornament fell to the floor and broke. You would have thought I committed a crime by the way the employee looked at me and the way the manager did not seem to care that I was upset. I had intended to come back the next day to get my Christmas tree and a wreath, but decided to give the former Rolling Green, Gardener's Supply, my business. So, for charging me the $5.50 and treating me so poorly, Churchill's lost out on a larger sale. And Gardener's Supply valued my business which is more than I can say for Churchill's.

I don't know how to describe Ocean State Job Lot, it defies a retail category…read more It's part Home Depot, Ace Hardware, Dick's Sporting Goods and Dollar Store. Whether you're looking for an outdoor grill, decorative area carpets, camping supplies, pots & pans you'll not only find it here- mixed in with rando beauty supplies like last season's OPI colors to interesting hair clips. Two aisles over, an array of better-than-basic spices and a collection of chutneys that called to us for Thanksgiving Day leftovers. It's all about the goods with little attention to merchandising. Store managers were very personable and pointed us to whatever we threw at them. I wanted to stump them and ask if they carried aquariums, lawnmowers or a garden till but I bet they do -somewhere in this cavernous store. OSJL has over 135 stores mostly concentrated in the New England area. Most impressively, they actively fundraise for their community including matching customer donations dollar-for-dollar up to $500,000 to raise money for St. Vincent de Paul food bank. In addition to the half million they donate to their community food bank, they also handle all the administrative costs and delivery. Such generosity, especially during these tough times, warms my heart; I'm glad to shop OSJL and support their efforts.

I'm a big float guy. I buy all my floats from here, but unfortunately they keep popping, and I know…read morethe culprit. It's Ethan. He's ashing his cigarettes on my brand new floats. The audacity on this kid is contumacious, but I'll have his mother handle that. Spoiled brat.