Great neighborhood hardware store. They might not have the selection of a larger big box store, but…read morethey have the friendly service you can't find there. Great for daily items you need in a pinch, unique items, and for a hands-on experience.

My father (who passed at age 94) would drive down to this store several times per week to "check…read morewhether Shoe City has..." whatever item he "needed that day:" whether large or small, he knew after centuries of shopping there that they carry unique goods not found in most hardware stores. Even though their prices are generally HIGHER than elsewhere, he knew what he needed, wanted, and was a LOYAL & LONGTIME customer. After he passed, I would walk to Shoe City whenever I needed something, or walk in and browse as I passed those opened doors. I soon found for myself that their Customer Service is "spotty" & the stock they carry has diminished over the years. ON MY LAST VISIT, I stopped in to ask whether it was possible to special order components for an obscure/vintage "Weiser" doorknob. The older gentleman, who I believe is the owner, came up to me, rudely & very dismissively insisting that in 30+ years in the business he had "NEVER heard of the brand!" BOTTOM LINE: Perhaps Shoe City Hardware was once a great local hardware store with staff that helped customers find hard-to-find pieces nowhere else available. But now their GENERAL MERCHANDISE items are pricey & limited to 1 or 2 brands. And sadly, those unique/ classic "gems" that once kept loyal customers coming back have become leftovers from "old inventory" & no longer replenished. They have not had the simple, common items/solutions I'd been shopping for during my past 5 visits. I fear they are biding time until they go out of business. I wish them well. - a Disenchanted "Father's Little Girl"

Like my mother before me, I LOVE hardware stores . There's always something I need for my place…read moreand I prefer a smaller store than the big box variety. Yesterday I needed keys made & phoned first, making sure they could do it. I'd recently been in _____ the " Orange" big box store and after waiting what seemed to be forever for a hardware associate, I left exasperated. The gentleman who answered the phone couldn't have been nicer when I asked my question.... So off I went. The store is located right next to the RMV in an old, sort of run down shopping center.... Remnants of the long gone Building 19 shuttered on one end... A very busy Market Basket on the other. I found parking easily and entered the store. I was greeted within maybe 5 seconds & asked if I wanted help finding anything.... KEYS made. I was helped right away without any negativity whatsoever.... This is a new & wonderful experience that I like! Lol After making the keys the associate asked me if there was anything else I needed... Yes there was. And so he brought me ( without any negative attitude) over to what they had .. unfortunately I need '1' caster of a certain size to replace on the bottom of an antique chair - long story .. I moved recently which resulted in mega damages. Anyway, we talked some and he gave me options to explore..... how awesome! I went to pay. While doing so - because it's certain that I will return, I subscribed to their rewards program... My 1st purchase already netted me a $5.00 reward - how cool is that! This was a great experience.... It's not far from where I live. A great place to shop.

Great store! Great staff. They're very attentive to customers. Very knowledgeable staff and the…read moremanagement is great. Love this place.

Pet ran through the front door screen window. Needed it repaired ASAP b/c of upcoming party. Brian…read morewas able to do a quick 24 hour turnaround. GREAT quality reconstruction / replacement of door and screen. Highly recommended (as seen on this page)...but, seriously, great service that shows they care about the customer.

Needed my favorite lamp fixed and he got the job done! Great prices and customer service! You have…read moregained a new happy customer! Highly recommend!

A great neighborhood store with one or a few of everything out there. I have purchased plants,…read morelandscaping stuff, a lawnmower, and a few odds and ends there. The folks who work here are helpful and friendly!

I purchased on 3/15/12 and then returned on 3/20/12 an item at this store with my debit card. I am…read moreSTILL waiting for the money to be returned to my account. I have called this place several times and keep getting a run-around. In several of these calls my credit union was blamed, I was even told "I don't know why your credit union can't find it", my response was they couldn't find something that was never sent! The last time I called the man hung up on me and said he'd have the manager call me tomorrow, I'm still waiting and that was 2 days ago. I WILL NEVER do business here again and I hope this review prevents someone else from having this same problem! They didn't wait to receive my money, but they're making me wait to get MY money back!

Awesome family and family business. So refreshing and personal unlike those big Orange companies…read more Dana and his team are attentive and caring and they want to make your home project the very best. Thank you GBS!

My husband and I purchased our first home together in February and decided we wanted to redo the…read morepatio. The entire Georgetown Building Supply team went above and beyond with making sure our dreams came true. Donna put up with my constant indecisiveness with a smile and gave great design advice when I was clueless. Everything we needed we had right on time. I will definitely be recommending GBS to everyone in the area!

This is the one place I can go when I have a problem with my house whether it be plumbing,…read moreelectrical, or hardware issues and Paul (owner) will not let me leave without him solving it.

It is the go to place for fasteners of virtually any type, whenever I need nuts, bolts etc of any…read moresort this is the place I go first to just get exactly what I need in a one stop shop.

Thank you Jake at the Service desk today. Great customer care... a good listener who is committed…read moreto excellent customer service. A true asset to Home Depot!

Service isn't all that great, but there is a bit more stock at this location than others.read more

Almost never open when I go there, even during actual operating hours. Weak selection of juices,…read moreand they got rid of their rewards program with no notice even though people like myself had hundreds of points to be used. There's better vape shops in the area, go to them instead.

I stopped in the other day after stopping at bake and vape , and I only did so because they were…read moretrashing talking them badly, so I had to see for myself on the way to one my normal shops in plaistow. I will say that vaporlicious is definitely way better than the bake and vape. I will stop in if I am in the area again. I bought a bottle of juice. I will say while they have a large selection they also have some bottles with some sketchy labels. The sour batch should not be carried. The fight we are in as vapors against the government and the child labeling they are so worried about, it is kind of careless to carry these juices. I do understsnd the demand for them though and the revenue it must bring in. It would of been a 5 star review other than that. Everyone seemed professional. I didn't hear any other bashing even though I kind of baited them. Good to see that!

We had a great experience here! We came in looking for help on a fencing project and Khyle (an…read moreemployee) was extremely helpful. He told us exactly what we would need, helped us price it out, gave us plenty of options and answered all of our questions. Plus, it's a very dog friendly place, but I think all Home Depot's are.

This store has the WORST service possible. I went to the service desk to see if an order had…read morearrived for me to pick up. Neither of two people greeted me, one served another customer who came in after me, and neither one knew what to do. This is the customer DISSERVICE area of the store. It took them no time at all to pay themselves for the item I was going to buy but it's been all day and the amount has not been refunded. CROOKS!!!!!!