Thinking about grooming here? Don't waste your time! On several occasions we have made plans and…read morehave even taken off work to have our small dog groomed here. More often than not the groomer calls in sick or something else happens and they have to cancel or reschedule. Apparently they only hire one groomer (its what the employees told us) and she's part time so if she doesn't feel like coming to work that day everything gets messed up. We schedule these appointments weeks in advance to even get on the schedule. Just today they texted and canceled our dogs grooming appointment 10 minutes before we were supposed to arrive. (We live in Overton). How frustrating! Is it poor management? Well I guess. So shame on you! I hardly ever leave bad reviews but today Petsense got one. Petsense do you know how often I write negative stuff on reviews? WOW!!!!

Always Have Great Service And My Service Dog Always Loves Coming Back Here!! The Employees Are…read moreAlways Helpful, Nice & Pretty Fast Getting Us In & Out!! I'd Recommend Coming Here For Any Animal Families!!

I am giving 2 stars because Edgar was wonderful. I brought my Parti Yorkie in to get his first cut,…read morepuppy cut. He is 3 months of the 24th. The groomer was named Kenzie. First off, she tells me there is no such thing as a puppy cut and groomers don't know what that is. I'm looking at her thinking, I have had small dogs since the 1980's, before she was even born, so yes there is. Then she tells me she probably can't do the cut because it's his first time. One hour l get a call, saying she could not do what I wanted because he was too timid. I go to pick him up and he looks the same. I say, he always going be this way until he gets used to it. The next time will be the same. She tells me to get an electric toothbrush and run it over him so he can get used to the noise. What? What kind of unprofessional advice was this? I should have not left him, because of my conversation with her before. She wasn't even going to try. And had the nerve to give me a bill for $42. Edgar, the Manager was great! Who said the groomer was new. I could tell. But it was the know-it-all attitude she had, that got me, and misinformation she gave. Pretty Paws is closed , so I try PetSmart. No thanks, I will find a local groomer. Teach your new groomers to always have an open mind. And get rid of a know it all attitude, especially when they are NEW GROOMERS.

Good service, lots of products good place to go if you like animals!! Very reasonable prices and…read morevery pet friendly, lots of fish.

Best pet store in the Arklatex! I have recommended it to all my family and friends. Most helpful…read moreand caring staff around. I live over an hour and a half away and will only come here.

Friendly and helpful people to help me with my saltwater pool needs. Would recommend this businessread more

Wade is a knowledgeable honest guy who is fairly priced. Does great maintenance and is very helpful…read morein starting your aquarium.

Good customer service! I would recommend getting fish here even though they have a small selection.read more

Staff is very helpful and kind. You can tell they genuinely love fur babies!! It's a little…read moreexpensive but that's like any pet store nowadays. They have a variety of options.

They carry a wide range of products you can't find in chain pet stores. It's a little expensive…read morecompared ton online, but the staff are great, and it's local.

i love this place, it always has mice for my snake for great prices! i was referred to it by a…read morepetco employee when they were out of mice and i'm so glad she referred me! the ladies in here always ask if i need any help, and they host a variety of little creatures! they have cats walking around the store and it's just a really neat spot. they have all kinds of baby animals like baby turtles and tortoises that are just so tiny and cute! they also have hedgehogs, birds, ferrets, and a good variety of small snakes and pythons. definitely a spot to know about! i also appreciate how they actually have stuff for my snake like soil, variety of habitat stuff, and heat lamps. petco and petsmart do not cater to reptile owners, but this place does!!

Petland was a very good experience. I felt like they listened and had an amazing helper named Sarah…read morewho not only helped us find our little love but listened to our story and made us feel heard. All of the staff was great but if you go and Sarah is there don't bat an eye she was amazing and so kind.

EXTREMELY RUDE STAFF!!!! I asked for the price on a puppy and they refused to give it to me…read more When I declined to sit in their little room the girl yelled at me as I walked out the door. I will never go back and recommend everyone go elsewhere. The customer service was the worst!

I don't recommend Jake's Feed for pet grooming. My mom's yorkie looked absolutely ridiculous. The…read morecustomer service is horrible

Knowledgeable! Great variety of items!!!! Nice and clean!!! Great place to shop for your dogs,…read morecats, horses, cattle, goats, sheep, chickens, and even goodies for your!!!!

I've Always Been Treated Good Here & My Service Dog Likes The Employee's & Store! But I Wished It…read moreWas Only A Little Bit Bigger Cause They Don't Have The Bigger Selections As Their Competition!!

My 17 & 18 yo daughters went in there to purchase fish. The employee would not let them purchase…read morebc the 17yo was picking the fish out. The 18yo was there and said I am the one buying, she had her ID and DC.... The worker very rudely said you need to come back with parents and walked away. I called up there and she was rude and then I asked to speak to manager. Manager did not seemed overly concerned. They went to Petsmart and had a great experience.. Will not shop here again.

This is a great feed store unfortunately I just found, but they were extremely helpful and ordered…read morewhat I needed at a great price and it was in the next day! I will definitely be back!

We went there a few days ago they had seedlings for the garden baby chicks and feed for the…read morechickens not only were their baby chicks healthy pretty coats and actively chirping with glee the real star of the show is the young lady who works there. She had an astounding amount of knowledge about ALL of the products I asked about and genuinely enjoyed helping the customer she took her time to answer all my questions and always treated me like I was the only one in the store and she had all the time in the world to help me purchase what I needed. They products here are high quality and fairly priced but the reason I'm going to make this my new feed store is because of the expert they've hired to work there. Thank you for treating me like my business matters to you.